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Relais & Chateaux Hotel Castel Fragsburg

5.0 star property
Luxury spa hotel near Fragsburg Waterfall

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Relais & Chateaux Hotel Castel Fragsburg

Meeting facility
Deluxe Double Room | View from room
Front of property
Superior Suite
2 restaurants, breakfast, dinner served; Regional cuisine
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
The price is €525
includes taxes & fees
5 Jun - 6 Jun

Explore the area

Map
Via Fragsburg 3, Merano, BZ, 39012
  • Popular LocationTrauttmansdorff Castle Gardens10 min drive
  • Popular LocationMerano 2000 Cable Car12 min drive
  • Popular LocationMerano Thermal Baths14 min drive

Most relevant reviews

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10/10 Excellent

Louise
May 26, 2024
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Breakfast included
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The price is €488
per night
20 Jun - 21 Jun
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About the area

Merano

Located in Merano, Relais & Chateaux Hotel Castel Fragsburg is in a rural area and near the boardwalk. Merano 2000 Cable Car and Falzeben Cable Car are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fragsburg Waterfall and Ultimo Valley. Travelling with kids? Don't miss Trauttmansdorff Castle Gardens. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with rock climbing and horse riding.
Visit our Merano travel guideOpens in a new window

What's nearby

  • Trauttmansdorff Castle Gardens - 10 min drive
  • Merano 2000 Cable Car - 12 min drive
  • Merano Thermal Baths - 14 min drive
  • Kurhaus - 14 min drive
  • Tappeiner Walk - 16 min drive

Getting around

  • Merano-Mai B. Untermais Station - 21 min drive
  • Valerio Catullo Airport (VRN) - 123 min drive

Restaurants

  • McDonald's - 13 min drive
  • Gasthof Pizzeria Tanner Des Reiterer Karl - 12 min drive
  • Cafe Am Tore - 13 min drive
  • Miramonti Panorama Restaurant - 18 min drive
  • Lanarena - 16 min drive

About this property

Relais & Chateaux Hotel Castel Fragsburg

Luxury historic hotel near Trauttmansdorff Castle Gardens
Located close to Fragsburg Waterfall and Merano 2000 Cable Car, Relais & Chateaux Hotel Castel Fragsburg provides 18 holes of golf, a terrace and a garden. Adventurous travellers may like the a ropes course and hiking/biking trails at this hotel. Indulge in a sports massage, a facial and a body treatment at Heilspa, the on-site spa. Make sure that you enjoy breakfast and dinner, along with Regional cuisine and al fresco dining at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a library, dry cleaning/laundry services and car hire on-site. In addition to a bar and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge) and farming classes
Room features
All guest rooms are individually furnished, and boast comforts, such as pillow menus and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, balconies and separate sitting areas

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: EUR 49 for adults and EUR 49 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Prezioso**
  • Restaurant Orangerie

Things to do

  • 18 holes of golf
  • Bicycle tours
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Library
  • Pro golf lessons
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% of food locally-sourced
  • Building
  • Built in 1624
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • TV

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 49 for adults and from EUR 49 for children
  • Airport shuttle fee: EUR 9999 per vehicle (one-way, maximum occupancy 9999)
  • Airport shuttle fee per child: EUR 9999 (one-way)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg Relais Chateaux
Relais Chateaux Hotel Castel Fragsburg
Relais & Chateaux Hotel Castel Fragsburg Hotel
Relais & Chateaux Hotel Castel Fragsburg Merano
Relais & Chateaux Hotel Castel Fragsburg Hotel Merano

Frequently asked questions

Does Relais & Chateaux Hotel Castel Fragsburg have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Relais & Chateaux Hotel Castel Fragsburg?

As of 1 Jun 2024, prices found for a 1-night stay for 2 adults at Relais & Chateaux Hotel Castel Fragsburg on 5 Jun 2024 start from €518.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Relais & Chateaux Hotel Castel Fragsburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Relais & Chateaux Hotel Castel Fragsburg?

Self-parking and valet parking are free at this property.

What time is check-in at Relais & Chateaux Hotel Castel Fragsburg?

Check-in start time: 2 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Relais & Chateaux Hotel Castel Fragsburg?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Relais & Chateaux Hotel Castel Fragsburg provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 9999 per vehicle applies.

Where is Relais & Chateaux Hotel Castel Fragsburg located?

This family-friendly Merano hotel is located in the mountains, within 3 mi (5 km) of Fragsburg Waterfall and Trauttmansdorff Castle Gardens. Merano 2000 Cable Car and Tirol Castle are also within 9 mi (15 km).

Relais & Chateaux Hotel Castel Fragsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
What amazing people. The service was unmatched, the views are incredible. Absolutely must for a relaxing vacation. The spa is unreal also, must see.
Stayed 1 night in Jun 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible service and stunning location
Stayed 4 nights in Sep 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As nice a hotel as you will ever find
The very best of hotels I just wish they had coffee pots in the rooms
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one amazing property that’s been in one family for generations
Stayed 3 nights in Aug 2019

10/10 Excellent

Wendy, Leeds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Very high quality furniture, dramatic views, spotless throughout. Attentive staff. Truly wonderful place.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The climb is worth it!
What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.
Stayed 3 nights in May 2018

4/10 Poor

Russell

Liked: Cleanliness, staff & service, room comfort
Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location with beautiful views of Merano.
Great property and location, but they tried to charge me 300 euros, per night for having a friend in the room (I was on a bike trip). Whe I tried cancelling the reservation, the person at the front desk, said I would be charged for two nights regardless of Expedia terms and conditions. I asked for the manager and the owner showed up, I ended up paying 50 euros per day, although the bed was a queen size but not independent. They tried to "surprise me", but were not successful. Not proper of a hote, let alone a 5 star hotel of this price.