Outdoor pool

Reviews of Bentley Hotel South Beach

4 out of 5
Bentley Hotel South Beach
510 Ocean Dr, Miami Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 613 out of 1046 reviews" "
Rating 8 - Good. 202 out of 1046 reviews" "
Rating 6 - Okay. 97 out of 1046 reviews" "
Rating 4 - Poor. 48 out of 1046 reviews" "
Rating 2 - Terrible. 86 out of 1046 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Temeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view , spacious room ,short walk to the beach ,dining all within reach.Free bike rental ,and the doorman to greet me entering and exiting the property. I really didn't need to rent a car. from the airpot. I would definitely like to stay there again.
Stayed 3 nights in May 2024
Response from Alejandro on 22 May 2024
It's great to know that our complimentary bike rental and friendly doorman added to your positive experience. We strive to provide all the amenities our guests need for a relaxing and enjoyable stay, and we're thrilled you found that you didn't need to rent a car. We look forward to welcoming you back on your next visit!

8/10 Good

Natalya Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities
I loved the staff and service however the fridge in our room stopped working and maintenance was not able to fix it.
Stayed 4 nights in May 2024
Response from Ashleyth Chavez on 20 May 2024
Dear Natalya , Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fridge not functioning during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 Excellent

Ucopia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the cleanliness of the room. Staff were helpful and the room was cleaned everyday.
Stayed 5 nights in Mar 2024
Response from Ashleyth Chavez on 20 May 2024
We're delighted to hear that we exceeded your expectations during your stay! Providing clean and beautifully renovated rooms is a top priority for us, and we're thrilled that you found your accommodations spacious and comfortable. Your satisfaction with the cleanliness and comfort of your room is incredibly important to us, as we strive to create a welcoming environment for all our guests. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit soon!

10/10 Excellent

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
best hotel.
Stayed 3 nights in May 2024
Response from Ashleyth Chavez on 20 May 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

2/10 Terrible

Georgette, Miami

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is under construction! The lobby is the size of a closet. The pictures are not anything you will see when you get there. Beware!
Stayed 2 nights in May 2024
Response from Ashleyth Chavez on 20 May 2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Freiby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and convenient
Stayed 2 nights in May 2024
Response from Ashleyth Chavez on 19 May 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Excellent

Syandene

Travelled with partner
I loved my stay ,thank you again
Stayed 3 nights in May 2024
Response from Ashleyth Chavez on 19 May 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

2/10 Terrible

Drilon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2024
Response from Alejandro on 21 May 2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located right across from the beach entrance. The staff went above and beyond to ensure our stay was exceptional. Shout out to Raul who made sure our vehicle was ready for a 3am departure. Will be staying here when I return to Miami.
Stayed 4 nights in May 2024
Response from Ashleyth Chavez on 20 May 2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Raul our Front Desk. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

8/10 Good

Sonya, Leesburg

Travelled with family
Liked: Cleanliness, staff & service
They were doing renovations, so it was noisy!
Stayed 2 nights in May 2024
Response from Ashleyth Chavez on 17 May 2024
Thank you for taking your time to leave a 4-star review. we appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Terez Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located on Ocean Drive across from the beach. On the strip and in walking distance from everything. Clean, nice spacious room. Pool was a decent size with a hot tub. The only thing that would make it perfect is improving the free breakfast and a bar would be perfect inside the hotel as an option besides TGI Friday’s below. Oh and don’t ask for more than 1 towel lol.
Stayed 3 nights in May 2024
Response from Alejandro on 15 May 2024
We're delighted to hear that you enjoyed our convenient location, spacious rooms, and pool area. Your suggestions about the breakfast and the addition of a bar are greatly appreciated, and we'll certainly consider them as we strive to improve our guests' experience. We apologize for the inconvenience regarding the towels and will address this with our housekeeping team to ensure better service in the future. We hope to welcome you back soon for an even better stay!

10/10 Excellent

Laura

Liked: Property conditions & facilities
Very nice
Stayed 2 nights in May 2024
Response from Ashleyth - Front desk on 14 May 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

6/10 Okay

SHANTE

Stayed 3 nights in May 2024
Response from Alejandro on 13 May 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property. Construction at the building and pool area is a down side.
Stayed 3 nights in May 2024
Response from Alejandro on 13 May 2024
We're thrilled to hear that you loved the property overall. Rest assured, we're constantly striving to enhance our facilities to provide an even better experience for our guests. We appreciate your feedback and hope to welcome you back in the future for an even more enjoyable stay.

8/10 Good

david curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A lot of restaurants within easy walking distance. Ocean is across Ocean Drive about 1/4 mile.
Stayed 2 nights in May 2024
Response from Alejandro on 13 May 2024
It's fantastic to hear that you found our location convenient with plenty of dining options nearby! Being within easy walking distance to numerous restaurants definitely adds to the overall experience. And having the ocean just a short stroll away is truly a bonus. We hope you had a wonderful time exploring the area and enjoying the beautiful views. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. A very pleasurable experience. I highly recommend to anyone looking for a getaway.
Stayed 3 nights in May 2024
Response from Ashleyth Chavez on 20 May 2024
Thank you for sharing such a glowing review of your stay at Bentley Hotel South Beach, and for awarding us a perfect 5 out of 5 rating. We are overjoyed to know that you had a great experience with our team and our amenities. It's feedback like yours that motivates our team to continue providing outstanding service and ensuring our guests have memorable stays. We're thrilled that we were able to contribute positively to your time in Miami Beach. Looking forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

GURVINDER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in May 2024
Response from Ashleyth - Front desk on 8 May 2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects. Your kind words are a great encouragement to our entire team. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 2 nights in Apr 2024
Response from Alejandro on 7 May 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 Okay

MICHAEL

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old dated hotel
Stayed 3 nights in May 2024
Response from Alejandro on 6 May 2024
Dear Michael, We're genuinely appreciative of your recent stay and for taking the time to share your feedback. We're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service with William at the front desk and Caesar the concierge. We had a 2 bedroom with kitchen and balcony which was fantastic for the 3 of us. Loved that we were close to the beach and volleyball. They provide bikes, beach chairs, umbrellas and coolers with ice for water which was fantastic. Downside was the construction noise as they were building a fitness area and courtyard. Overall, we loved the hotel and would come back.
Stayed 3 nights in Apr 2024
Response from Alejandro on 3 May 2024
It's wonderful to hear that William and Caesar provided amazing service during your stay. Having a spacious 2-bedroom suite with a kitchen and balcony sounds perfect for a group of three. The proximity to the beach and volleyball must have added to the enjoyment of your trip. It's great that the hotel provided convenient amenities like bikes, beach chairs, umbrellas, and coolers. We look forward to welcoming you back on your next visit!

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for price
Stayed 3 nights in Apr 2024
Response from Alejandro on 3 May 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashleyth -Front desk on 5 May 2024
Thank you very much for awarding Bentley Hotel South Beach with a top rating of 5 out of 5. We are thrilled to know that your stay with us was exceptional and met your expectations. While your review is concise, We are eager to know that you were delighted with how clean the hotel was , and the location of the hotel . We hope it was the best stay that we will see again soon ! Warm Regards ,

10/10 Excellent

AIDA, Amsterdam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is here. One of the best hotels I’ve stayed at on south beach. Clean, convenient, ocean front, and location is everything. The hotel has been renovated and they are keeping up with it. The rooms are perfect.
Stayed 3 nights in Apr 2024
Response from Alejandro on 3 May 2024
It's fantastic to hear that you found everything you needed at our hotel and that it ranks among the best you've stayed at on South Beach. We take great pride in maintaining cleanliness and convenience for our guests, and being oceanfront certainly adds to the appeal. We're thrilled that you appreciate our ongoing renovations and that the rooms met your expectations perfectly. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and the service was amazing!
Stayed 2 nights in Apr 2024
Response from Alejandro on 2 May 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

2/10 Terrible

Indrit

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a dump; unsafe; dirty and smelly. Stay away
Stayed 3 nights in Apr 2024
Response from Alejandro on 2 May 2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 Excellent

Kaylynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William was great! Will be back
Stayed 3 nights in Apr 2024
Response from Alejandro on 2 May 2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Camisha Latrice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when in the Miami area. I'll be back in November.
Stayed 1 night in Apr 2024
Response from Alejandro on 2 May 2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Good

Milana

Stayed 4 nights in Apr 2024
Response from Alejandro on 21 May 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 Okay

Inna

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was under renovation, which was not stated anywhere. We booked 1 bedroom ocean view suite, and instead we were placed on the 2nd floor with no ocean view and the room very old and not renovated. Hotel looked nothing like the pictures and most of the areas on the pool deck were under construction.
Stayed 3 nights in Apr 2024
Response from Alejandro on 1 May 2024
We appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Gabriela

Stayed 4 nights in Apr 2024
Response from Ashleyth Chavez on 20 May 2024
Dear Gabriela,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were great! The property is in transition as they are updating, repairing and cleaning a lot of the outside and common spaces The valet situation left a lot to be desired as we often found ourselves running late due to waiting for our car. They seemed overworked and at times distracted
Stayed 6 nights in Apr 2024
Response from Alejandro on 1 May 2024
We're delighted to hear that you enjoyed your rooms! We appreciate your understanding as we work on improving and enhancing our property. Your feedback regarding the valet service is valuable, and we'll address this to ensure a smoother experience for our guests. Our team is dedicated to providing excellent service, and we'll take your comments into consideration as we continue to strive for improvement. Thank you for sharing your experience, and we look forward to welcoming you back again soon.

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the ocean and all the shopping and hangout spots. The staff was awesome and I can tell once the upgrades are completed it will be even better!
Stayed 3 nights in Apr 2024
Response from Alejandro on 1 May 2024
We're thrilled to hear that you enjoyed our convenient location near the ocean and popular shopping areas! Thank you for your kind words about our staff—we take pride in providing excellent service. We're excited about the upgrades we have in progress, and we can't wait to share the improved experience with you in the future. Your support means a lot to us, and we look forward to welcoming you back for an even better stay!

8/10 Good

Kateryna, New York

Stayed 12 nights in Apr 2024
Response from Ashleyth - Front desk on 14 May 2024
Dear Kateryna ,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashleyth - Front desk on 27 Apr 2024
Dear Ashley , Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Caesar was very friendly and there to welcome us when we arrived. Took care of our luggage and getting our car valet parked. Our room was interestingly shaped and quite spacious . And the bed was one of the most comfortable ones we have had in a hotel. We had a room at the back of the hotel and although the view was missing the quiet more than made up for it. We would definitely go back.
Stayed 1 night in Apr 2024
Response from Ashleyth - Front Desk on 27 Apr 2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Cesar our concierge. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

2/10 Terrible

Sharon

Liked: Cleanliness, staff & service
The noise was unbearable. There was construction noise and intermittent buzzing and drilling in my room 24 hours a day - I woke up to it at 6am and it was still happening every minute or 2 at 11pm. I literally paid to stay at another hotel.
Stayed 4 nights in Apr 2024
Response from Alejandro on 1 May 2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Justyna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary beach towels were a nice surprice.
Stayed 3 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our amenities . Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

6/10 Okay

Kimberly

Travelled with group
Liked: Cleanliness, staff & service
Its an older building. The room was sufficient but there is not a lot flat surfaces to place your stuff. And the fire alarm kept going off during the night. The service and staff were very friendly and accommodating.
Stayed 3 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fire alarm during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 Excellent

rudy

Liked: Staff & service, amenities, property conditions & facilities
The receptionist at the front desk was very nice, helpful and personable.
Stayed 2 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

8/10 Good

Emmanuel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place but renovations are happening
Stayed 8 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your rating. Your insights can help us continue to improve and provide exceptional service to our guests. We apologize for the inconvenience regarding the noise we will try our best to work on it and make our guests to feel more comfortable. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk is a hit or a miss. However, Cesar and the manager were extremely friendly, hospitable, pleasant and accommodating. Cesar helped facilitate an early check in by asking the cleaning crews manager when the help desk did not propose or attempt to find a solution. They also allowed us to use the pool after checkout and kept our bags because our flight was later during the day. On top of all that, they provide chairs for the beach, towels, bikes, water bottles whenever asked and often it was offered without having to ask and last but not least they have a champagne hour at 5pm.
Stayed 3 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great location and excellent concierge Cesar he truly works hard to help and accommodate our guest the best way he can. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay and enjoy our champagne hours again in Miami Beach. Warm regards,

10/10 Excellent

Bernice

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La localidad es genial, el servicio excelente. Altamente recomendado.
Stayed 1 night in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great location and excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards, ready for your next visit.

10/10 Excellent

Judy Sardinha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the stay. Very clean and crisp. Simple decorations. Across the street from the beach and a walk to so many places.
Stayed 4 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Thank you very much for awarding Bentley Hotel South Beach with a top rating of 5 out of 5. We are thrilled to know that your stay with us was exceptional and met your expectations. While your review is concise, We are eager to know that you were4 delighted with how clean the hotel was , and the location of the hotel . We hope it was the best stay that we will see again soon ! Warm Regards ,

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good property is access to restaurants people who work there is really friendly good place for stay higher recommend
Stayed 2 nights in Apr 2024
Response from Ashleyth - front desk on 27 Apr 2024
Dear Tomasz ,Thank you so much for taking time out of your day to leave us such a nice review. We love hearing that you had such a great time with us and our staff met up with your expectations! We appreciate your feedback and appreciate your words and will take it to accountability to better ourselves. we hope you can come visit us soon!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Dear Adrianna , Thank you for awarding Bentley Hotel South Beach with a 5-star rating. We are thrilled to see such a positive assessment of your stay with us, and it's gratifying to know that we were able to meet and possibly exceed your expectations. While your review is succinct, we would be delighted to hear more about your experience. Any specific highlights or aspects that contributed to your high rating would be greatly appreciated, as they help us understand what we're doing right and where we can continue to excel. We eagerly await the opportunity to host you again, ensuring another exceptional stay in Miami Beach. Warm regards,

10/10 Excellent

Jakaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ashleyth - Front desk on 23 Apr 2024
Dear Jakaye , Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Excellent

Amanda

Stayed 4 nights in Apr 2024
Response from Ashleyth -Front desk on 9 May 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Excellent

Laura Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to beach and great food
Stayed 3 nights in Mar 2024
Response from Ashleyth - Front Desk on 19 Apr 2024
Dear Laura Kay , thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the location great and convenient for your stay. We value your input and hope to have the opportunity to welcome you back for another great stay in the future.

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing some renovations at the moment. Seems like it is going to be very nice when finished. We definitely plan to stay at The Bentley again.
Stayed 2 nights in Apr 2024
Response from Alejandro on 1 May 2024
We're glad to hear that you're excited about the renovations! It's our goal to continually improve our property for the comfort and enjoyment of our guests. Thank you for your understanding during this time, and we look forward to welcoming you back to The Bentley once the renovations are complete. Your continued support means a lot to us!

6/10 Okay

Jaila Gabriela Ramirez, Syracuse

Liked: Cleanliness, staff & service
Buana ubicación, sobre el hotel la habitación muy limpia y cómoda pero el balcón es "una estafa”o sea si quieres pagar casi 50 dólares para sentarte frente de las habitaciones está en ti pero no lo recomendaría porque no puedes ver la playa ni nada por el estilo y todas las personas que vayan para su habitación te pueden ver pero a pesar de eso súper bueno y muy buen precio 👍
Stayed 4 nights in Apr 2024
Response from Alejandro on 1 May 2024
¡Qué bueno saber que disfrutaste de la ubicación y la comodidad de la habitación! Apreciamos tus comentarios y los tendremos en cuenta para futuras mejoras. Nos alegra que, a pesar de este detalle, hayas tenido una estancia positiva y que consideres que recibiste una buena relación calidad-precio. ¡Esperamos verte nuevamente pronto para brindarte una experiencia aún mejor!