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Great hotel. Well staffed and polite. The breakfast was amazing. The only criticism is the AC not being very powerful.
James
Stayed 2 nights in Apr 2024
6/10 Okay
Gregory
Travelled with family
16 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is amazing and the staff is excellent however do not stay here if you have a rental and a flight that is before 1000 am or after midnight. The hotel doesn't have its own parking lot and you must rely on paid parking next door that closes at midnight and doesn't reopen until 0800..we had to leave our rental car behind and I was forced to pay 150 Euros to take me to the airport plus another $400 to have the car rental company come and retrieve the vehicle. I've never stayed in a five star hotel that did not have its own on site 24 hour parking.
Gregory
Stayed 1 night in Mar 2024
Response from Paola on 21 Mar 2024
Dear Guest, Thank you for taking the time to write, we are happy to know that you enjoyed the hotel. Needless to say, we most sincerely apologize for the very unpleasant inconvenience caused by the garage, but please allow us to say that its opening and closing times are clearly pointed out .. However, please rest assured that we will work on this issue with the company that runs it to avoid that similar events happen again in the future. With best regards. Paola Cozzolino, on behalf of the Hotel Manager
Dear Guest, Thank you so much for the high score, we are delighted to know that you had a nice stay and do hope that you will choose us again in the future. Best regards. Paola Cozzolino, on behalf of the Hotel Manager
The hotel location was calm and quiet, but with great connections. The room was upgraded and well laid out and furnished to a good quality. Great choice.
Tobias
Stayed 3 nights in Jan 2024
Response from Paola on 1 Feb 2024
Dear Guest, Thank you for taking the time to write. We are so glad that you enjoyed your stay at our stylish Palazzo Cornalia, hopefully we will see you again in the future! Kind regards. Paola Cozzolino, on behalf of the General Manager
Dear Guest, just a big "thank you"! we are overjoyed to know that you appreciated your stay with us and hope to welcome you back soon. Kind regards. Paola Cozzolino, on behalf of the Hotel Manager
10/10 Excellent
Andrew
30 Dec 2023
Andrew
Stayed 1 night in Dec 2023
10/10 Excellent
DIANA
1 Dec 2023
DIANA
Stayed 6 nights in Nov 2023
Response from Paola on 21 Dec 2023
Dear Ms. Diana,Thank you so much for leaving such a high score, pleased to know that you enjoyed your stay at Palazzo Cornalia. Looking forward to welcoming you back soon, best regards. Paola Cozzolino, for the Hotel Management
Overall a very good quality. VIP benefits not much!
William
Stayed 3 nights in Nov 2023
Response from Paola on 17 Nov 2023
Dear Guest,Thank you for your review and the high score. We look forward to welcoming you back in a not too distant future, we are constantly working for our Guests' full satisfaction!Best regards.Paola,for the Hotel Management
6/10 Okay
Halleh
Travelled with partner
26 Oct 2023
Liked: Cleanliness
The property is in a narrow street within a more business area but within walking distance of 10 min or 15-20 min with luggage to Milano Centrale train station. It is also 5-7 min to the Metro station (Republica) with one stop to Milano Centrale. It is definitely does not feel and look like a 5-star property nor it offers such services to be one.
The gentleman working as the evening concierge/front desk was very indifferent and not helpful but the ladies at the front desk checking us in were very pleasant and good. Our room/suite on the top floor (4) was large but very dark due to poor lighting. The room needed some side tables by the couch and wing chair and some wall decoration as the walls were painted in dark colors and due to limited and dim lighting, the whole room was depressing. The bathroom was small but workable. Again, not enough lighting especially around the magnifying mirror. The room was also very hot (late October) and AC was shut down. We left the windows open but bathroom and the closet were quite hot.
Halleh
Stayed 1 night in Oct 2023
Response from Paola on 31 Oct 2023
“Dear Guest, thank you for taking the time to write and with us your own feelings about Palazzo Cornalia. We are sorry that the hotel did not meet your expectations and, mostly, that you had the impression of a careless behaviour of some members of our staff. We take our guests’ comments very serioulsy, since they help us to improve our standards of service and do better, therefore please rest assured that we are grateful for your suggestions and we will do our utmost to fix those issues that you kindly pointed out. Looking forward to welcoming you back in a not too distant future, kindest regards. The Hotel Management “
Nice hotel which is close by to the train station. Easy to find and get around being close to transport
Christopher
Stayed 2 nights in Oct 2023
Response from Paola on 31 Oct 2023
Dear Mr. Christopher,Thank you for taking the time to write about your stay at Palazzo Cornalia. We are delighted to hear that you liked the hotel and look forward to welcoming you back in a near future. Till then, best regards. The Hotel Management
My stay at Palazzo Cornalia was extremely comfortable. The rooms are spacious, clean, modern and extremely comfortable. The foyer was also welcoming and the front desk helpful.
Off the beaten path, chic, upscale, secret magical place. Great service, beautiful decor, detailed attention, and the most beautiful jewelry sold in a secret spot onsite from a local designer!
Staff were not warm and inviting. The hotel had no amenities. The location was convienantly located to transportation. And the room was a nice size though we did pay for an upgraded room
Loved staying here. Room was cleaned on a daily basis. Bathroom smelled divine. Love it when a hotel offers good toiletries (aqua di Parma). Staff was always willing to help and providing options on where to eat, what attractions to go to etc. Would definitely stay again.
Only negative would probably be the location. Whiles it’s very central, it’s kind of located on a scary side road. I walked from the train station to the hotel at around 1am (10 mins walk) and should have probably taken a cab.
It’s a nice boutique hotel and only 10 minutes walk from the train station. It’s also situated in a nicer area of Milan with restaurants and shops about 15 mins walk away.
It doesn’t have a gym or pool however, so this was something I missed. Also hot meals with breakfast was limited to scrambled egg, although there was a cold buffet available. Seats for breakfast needs to be improved as more suitable for lounging.