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Rating 10 - Excellent. 12 out of 23 reviews" "
10 - Excellent
12
Rating 8 - Good. 8 out of 23 reviews" "
8 - Good
8
Rating 6 - Okay. 3 out of 23 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 23 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 23 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Doreen
Travelled with group
15 May 2024
Liked: Amenities
Towels were missing but were brought right over when called.
The area is remote which we knew going in. The property is nicely updated. The room was cold but space heaters help. My kids enjoyed exploring the back of the property.
It was a little difficult to find our room but once we did we were pleasantly surprised! The room is very modern and clean with a lot of amenities. The shower is amazing. The property is beautiful and it’s fun to explore. Not much around for food or supplies, but the next town over isn’t far.
While the exterior might look run of the mill, the rooms are great! Clean, with comfortable bed/pillows and modern-day styling and amenities.
We stayed at the end of the season and it was perfect! Highly recommended if you are hiking around Lassen .
Thank you for staying with us Diane, we hope in the future we can better meet your expectations. If you have any recommendations, please call, text, or email us. We value your feedback!
The place looks a little scary from the outside but the room is very nice, one problem was that the lamp next to the bed was missing the knob to turn it on and the AC was difficult to get it to work. But all and all the room was OK.
Steve
Stayed 1 night in Aug 2023
Response from Andrea on 29 Aug 2023
Thank you for your feedback! Hopefully the lodge will look less scary as we continue renovating! We ordered a replacement lamp as soon as we saw your review.
Real nice big room, and a giant bathroom.
Conveniently located near Lassen Volcanic National Park., and lake Almanor..
Your base camp for all kind of outdoor activities.
Joel
Stayed 2 nights in Jul 2023
Response from Matt on 22 Aug 2023
We're so happy to hear you enjoyed your stay, thank you for choosing The Black Forest Lodge!