Hello Thomas, Thank you for begining amazing guest to us

Emilie, Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your stay at our Holiday Inn Express.We understand the importance of reliable transportation, especially when it comes to catching flights, and we deeply regret that we fell short of meeting your expectations in this regard. Road construction in the area has indeed posed challenges for our shuttle service.Regarding your email, we sincerely apologize for the oversight in not responding promptly. Rest assured, your feedback has been received, and we are taking steps to address the issues raised.We understand your disappointment and frustration, and we want to regain your trust. While we cannot change the past, we hope that you will give us another chance to provide you with the exceptional service and experience you deserve.If you would be willing to discuss your experience further, please feel free to reach out to us directly. Your feedback is invaluable to us as we work to improve our services.Once again, we apologize for the inconvenience caused and hope to have the opportunity to welcome you back in the future.

Michelle, Thank you for your kind words! We take pride in maintaining a clean and comfortable environment for our guests, and we're thrilled to hear that you noticed. Your satisfaction is our priority, and we're grateful for your feedback. We hope to welcome you back soon for another pristine stay!

Mercy, Thank you very much for your lovely feedback! We're delighted to hear that our staff made such a positive impression on your stay. Providing exceptional service and creating memorable experiences for our guests is always our top priority. Your kind words will be shared with our team as recognition of their efforts. We look forward to welcoming you back for another wonderful experience in the future!

Jenny, Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience during your stay with us. Our team takes great pride in providing exceptional service and ensuring that our guests feel welcomed and well taken care of. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

Hello Laura, Thank you for being a amazing guest to us

Mark, We're thrilled to hear that you found our establishment to be very clean! We pride ourselves on maintaining a pristine environment for our guests, and we're delighted that it contributed to your positive experience. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

Catherine, Thank you for your kind words! We're delighted to hear that you had a very nice experience with us. Your satisfaction is our priority, and we're glad that we could contribute to your enjoyment. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hello Audrey, Thank you for staying with us.

Erin, Thank you so much for your glowing review! We're thrilled to hear that our park and fly option met and exceeded your expectations. Providing hassle-free and convenient services for our guests is always our top priority, and we're delighted that you found the booking process and shuttle service to be seamless. We can't wait to welcome you back for your next trip! If you need anything else in the meantime, don't hesitate to reach out.

Thank you very much for being our members and we really appreciate that you enjoy your stay.

Hello Neil, It sounds like you had a positive experience at our hotel, and we're thrilled to hear that! We always strive to provide convenience, cleanliness, and comfort to our guests, so it's great to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Jennifer, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Providing a pleasant experience for our guests is always our top priority, and it's wonderful to know that our property met your expectations. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

Keith, Thank you for sharing your experience with us! We're delighted to hear that you found your room comfortable and enjoyed our complete breakfast offerings. Providing a satisfying and tasty breakfast is important to us, and we're thrilled that you appreciated it.We're also pleased to hear that our airport shuttle service was convenient for you and that our team could assist you in setting it up. Ensuring our guests have a seamless and stress-free experience, especially when it comes to transportation, is a priority for us.Thank you for choosing us for your stay, and we hope to welcome you back soon! If you have any further questions or need assistance, please feel free to reach out.

Susie, Thank you so much for your kind words, Monique and Quincy are thrilled to hear that you were pleased with the service they provided! We pride ourselves on delivering exceptional customer service, and it's fantastic to know that our team members exceeded your expectations.Additionally, we're delighted to hear that our van drivers were helpful and friendly during your experience. We understand the importance of providing not just a service, but a positive and memorable experience for our customers.We appreciate your feedback and thank you for choosing us. We look forward to serving you again in the future! If you have any further questions or need assistance, please don't hesitate to reach out.

Hello Kevin, It sounds like you had a mixed experience! Parking can definitely be a hassle, especially when it's full or the spaces are too small. But it's great to hear that despite that inconvenience, you still found the overall experience to be good and a good value. Plus, having a nice location can really make a difference. Hopefully, the next time you visit, parking will be a bit easier!

Hello Darcell, Thank you for amazing guest to us. Until next time.

Hello Stacie, It's fantastic to hear that you had such a positive experience with the staff, especially with Monique as the manager! Great customer service can really make a stay memorable. If you ever return, I'm sure they'll be delighted to welcome you back with the same warmth and hospitality.

Douglas, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our airport parking service convenient during your stay.However, we noticed that you rated your overall experience as 4 out of 5, and we would like to understand how we could have improved to earn a higher rating from you. Your input is invaluable to us as we continuously strive to enhance our services and exceed our guests' expectations.If there are any specific areas where you feel we could have done better, please do not hesitate to let us know. We genuinely value your feedback and would be grateful for any suggestions you may have.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with a flawless 5-star experience.

Valerie, Thank you for sharing your positive feedback with us! We are delighted to hear that you found your room to be spacious and clean during your stay.Maintaining a clean and comfortable environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations in this regard.We truly appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Jenifer, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be super nice and helpful during your stay.Providing excellent customer service is one of our top priorities, and we are delighted that our team members were able to enhance your experience with their friendliness and assistance.Your kind words serve as a great encouragement to all of us here, and we truly appreciate your feedback. Should your travels bring you back to the area, we would be honored to welcome you again and ensure that your next stay is just as enjoyable.Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.

Michael, Thank you for sharing your feedback with us. We are delighted to hear that you had an enjoyable stay overall.However, we noticed that you rated your experience as 4 out of 5, and we would love to know how we could have made it even better. Your input is invaluable to us as we strive to continuously improve our services and exceed our guests' expectations.If there are any specific areas where you feel we could enhance your experience, please do not hesitate to let us know. We genuinely value your feedback and would be grateful for any suggestions you may have.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with a flawless 5-star experience.

Thank you for staying with us

Typhanie, Thank you for awarding us a perfect score! Your satisfaction is our utmost priority, and we're thrilled to know that your experience met your expectations. We hope to have the pleasure of hosting you again soon!

Hello Jacob, We're sincerely sorry for the inconvenience you experienced regarding the charge. We understand your frustration and would like to address this promptly.Could you please provide us with more details such as the date of the charge and any booking reference you might have? This will help us investigate the issue further and ensure that any discrepancies are rectified.Your satisfaction is important to us, and we strive to provide transparent and fair service to all our guests. We appreciate your patience and cooperation in resolving this matter.

Hello Kristie, Thank you staying with us. Hope to see you again.

Hello Eliza, Thank you for staying with us

Helloe Becky, Thank you for staying with us

Hello Jen, We sincerely apologize for the inconvenience you experienced during your recent stay. We understand the frustration caused by the lack of available parking and the issue with the TV streaming service. Rest assured, we are actively working to address these issues and improve our services. Your feedback is invaluable to us, and we will make every effort to ensure a more seamless and enjoyable experience for all our guests in the future. Thank you for bringing these matters to our attention. If there's anything else we can assist you with, please don't hesitate to reach out.

Michael, Thank you for choosen to stay with us

Hello Ariana, Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and helpful during your stay. Ensuring that our guests feel welcome and well-assisted is a top priority for us. We're glad you enjoyed your time with us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels until we meet again!

Thank you very much for being our guest and we really appreciate that you enjoy your stay.

Thank you for taking the time to share your recent experience with us. We truly appreciate your feedback as it helps us identify areas where we can improve our services.We sincerely apologize for the inconvenience you encountered with our shuttle service. It is disappointing to hear that despite our claims of 24/7 shuttle service, you experienced difficulties reaching us upon your arrival. We understand how frustrating it must have been, especially after a long travel day. Rest assured, we are actively addressing this issue to ensure that our shuttle service operates smoothly at all times, regardless of flight delays.Additionally, we apologize for the delay you experienced upon your arrival at the hotel. We understand the importance of efficient and timely service, and we regret falling short of your expectations on this occasion. We are reviewing our staffing procedures to ensure that our front desk is promptly attended to during peak arrival times.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.Warm regards,

Thanks for been our guest

Lilia, Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience overall. If there's anything we can do to improve and earn that fifth star next time, please feel free to let us know. We strive to provide the best service possible and hope to exceed your expectations on your next visit. Thank you again for choosing us, and we look forward to serving you again soon!

luann, Thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic stay. If there's anything specific you loved about your visit or if you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hello Kerry, Thank you for staying staying with us. If there's anything in the future that we can do for you ,please feel free to let us know

Hello Ann,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be wonderful and clean. Our team takes great pride in providing exceptional service, and it's fantastic to know that you found our staff to be kind and helpful. We'll be sure to pass along your compliments to our shuttle driver as well. Your recommendation means a lot to us, and we're honored to be considered a top 10 hotel in your book. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Hello Maria,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be wonderful and clean. Our team takes great pride in providing exceptional service, and it's fantastic to know that you found our staff to be kind and helpful.We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Jessica, Thank you for taking the time to leave us a review! We're delighted to hear that you found our rooms clean and spacious during your stay with us.At Holiday Inn Express, we strive to provide our guests with comfortable and welcoming accommodations, and it's always rewarding to receive positive feedback like yours.We appreciate your support and hope to have the pleasure of welcoming you back again in the future for another enjoyable stay.

Renee, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel nice and clean, and we're glad that you had a great one-night stay with us.We appreciate your honest feedback regarding our breakfast. Providing a satisfying dining experience for our guests is important to us, and we're sorry to hear that it didn't meet your expectations during your stay.We value your input, and we will certainly take your comments into consideration as we continuously strive to improve our offerings. If you have any specific suggestions on how we can enhance our breakfast options, we would love to hear them.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even better experience.

Thomas, Thank you so much for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay with us.Our team works hard to ensure that every guest feels welcome and receives the highest level of service, so it's incredibly rewarding to hear that you found our staff courteous, friendly, and helpful. We will be sure to pass along your kind words to everyone, from our shuttle drivers to our front desk and cleaning crews.We're delighted to hear that you found our common areas and rooms neat and clean. Maintaining a comfortable and welcoming environment for our guests is a top priority for us, and we're glad that this was reflected in your experience.It's fantastic to hear that you enjoyed our breakfast selection! We strive to offer a wide variety of delicious options to suit every taste, and we're thrilled that you found it excellent.Thank you for recommending us to your friends! There's no higher compliment for us than knowing that you enjoyed your stay enough to share your experience with others.We look forward to welcoming you back again in the future!

Nicole, Thank you for taking the time to rate us 5 out of 5! We truly appreciate your support and are thrilled to hear that you had a great experience during your stay with us.If you ever have any feedback or suggestions on how we can further improve our services, please don't hesitate to reach out. We look forward to welcoming you back again in the future!

Catherine, Thank you for taking the time to leave a review. We appreciate your feedback and are glad that you chose to stay with us.We're sorry to see that your experience fell short of your expectations, and we would love to learn more about how we can improve. If there are specific aspects of your stay that you feel could have been better, please don't hesitate to reach out to us directly. Your input is invaluable as we continuously strive to enhance our services and provide memorable experiences for our guests.We hope to have the opportunity to welcome you back in the future and to exceed your expectations on your next visit.

Janelle, Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us.At Holiday Inn Express, we strive to provide our guests with a comfortable and enjoyable experience, and it's always rewarding to receive positive feedback like yours.We hope to have the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Thank you once again for choosing to stay with us!

Amanda, Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and understand your concern regarding the parking fee.We apologize if the parking fee came as a surprise or inconvenience during your stay. We understand that additional charges can be frustrating, especially when you're already investing in your accommodation experience. Please know that the decision to charge for parking is made after careful consideration of various factors, including maintenance costs and operational expenses.However, your feedback is invaluable to us, and we will certainly take it into consideration as we continuously evaluate our policies and offerings to better meet the needs and expectations of our guests.We hope that despite this inconvenience, you were able to enjoy the other aspects of your stay with us. Should you choose to visit us again in the future, please feel free to reach out to our team directly, and we'll do our best to accommodate your preferences.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience.

Carrie, Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, you enjoyed your stay and found our location convenient, our staff accommodating, and our breakfast satisfying.However, we're truly sorry to learn about your disappointment with the cleanliness of our pool area. Please accept our sincerest apologies for any inconvenience this may have caused during your stay. Maintaining a clean and enjoyable environment for all our guests is of utmost importance to us, and we regret falling short of your expectations in this regard.Rest assured, we have addressed this issue with our housekeeping team to ensure that proper measures are taken to maintain the cleanliness of our pool area moving forward. Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective actions.We hope that this experience does not deter you from visiting us again in the future. Should you choose to stay with us again, please don't hesitate to reach out to our team directly so we can ensure that your next experience exceeds your expectations in every aspect.Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a much-improved stay.

Emelle, Thank you so much for your glowing review and for taking the time to share your experience with us! We're thrilled to hear that you found HG to be a consistently excellent choice.At Holiday Inn Express, we strive to provide top-notch service and products to all our customers, and it's always incredibly rewarding to receive feedback like yours. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.We look forward to serving you again in the future and continuing to exceed your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out.Thank you again for choosing us!

Thank you for staying with us!

Hello Peter, Thank you for your positive review! We're thrilled to hear that you enjoyed our convenient location near the airport and within walking distance to the Mall. We strive to provide our guests with the best experience possible, and we're glad that our location met your expectations. We look forward to welcoming you back on your next visit!