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Reviews of Homewood Suites by Hilton Minneapolis-Mall Of America

3 out of 5
Homewood Suites by Hilton Minneapolis-Mall Of America
2261 Killebrew Dr, Bloomington, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews" "
Rating 8 - Good. 254 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and SO kind!! A BIG thank you to Mary and Aiman for their sweet interactions with my kiddos. Very much appreciated!!!
Stayed 3 nights in May 2024

8/10 Good

Ashley

Travelled with partner
Disliked: Amenities
The location was perfect. We sadly only got room service (clean towels, bed made) only once in a 5 day stay. The breakfast included was not the greatest.
Stayed 4 nights in May 2024

10/10 Excellent

Pa

Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice place to relax after a long flight back to the Midwest.
Stayed 1 night in May 2024

8/10 Good

Cassie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Cassie

Travelled with family
Liked: Cleanliness, staff & service
The staff are super friendly and great. The rooms were clean and well stocked. My only complaint is the coffee tasted like crap (I’ve never had decent hotel coffee though) and the pool was cloudy and didn’t look appealing to swim in.
Stayed 1 night in May 2024

6/10 Okay

Regina

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
I would of gave a 4 if they had a business center like they said and told us that the shuttle needs to be scheduled to go to the airport SMH. The rooms was okay the furniture in rooms need updated and our room was by a barking dog. The ladies at the front desk was awesome. The breakfast was not good at all and the coffee was horrible
Stayed 2 nights in May 2024

6/10 Okay

D

Stayed 3 nights in May 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jess

Stayed 2 nights in Apr 2024

2/10 Terrible

Leah

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

pamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homewood Suites is a nice place to stay. Staff is very friendly. Close to Mall of America, restaurants, and the Minneapolis airport. The suite we stayed in was updated, clean, and quiet. There is plenty of parking. We will be going back to Homewood Suites, Bloomington Mn within the next 2 months. I definitely would recommend staying there.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again. Breakfast selection was very picked over, didn’t eat there
Stayed 2 nights in Apr 2024

10/10 Excellent

Doria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near airport, large rooms full kitchen.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Excellent location to the Mall. The covered walkway made it super quick and easy to get there. 1 bdrm suite was spacious, comfortable and well appointed. Ladies at the front desk are total gems. Our daughter loved them and chatted with them every morning. Pool area was clean, with lots of chairs and clean towels available. We would definitely stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MOA short walk and a safe walk bridge over road. There is also a few places to eat in walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, my only complaint is our room smelled musty upon arrival.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Bret

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Breana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Khaled, Pittsburgh

Travelled with family, Travelled with family and small children
Very convenient location close to airport and mall of America. Breakfast was decent
Stayed 2 nights in Apr 2024

10/10 Excellent

Chitrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and it was very close to mall of America.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lana, Maplewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Room and hotel had everything we needed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near enclosed walkway to the mall, suite rooms amd complimentary breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family my husband and I, our 2 daughters and their husbands and 2 children a total of 10 of us stayed in 3 suites that each had a king bed and a pull out couch. It was a fantastic 4 day trip across from MALL OF AMERICA. We enjoyed the choice to walk across the Killebrew pedestrian bridge or take the car to cross Killebrew Dr Wonderful breakfast at the hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was really nice to be able to walk to the Mall of America, they also provide a shuttle to the mall. Staff was nice and friendly. My family enjoyed the breakfast.
Stayed 2 nights in Mar 2024

6/10 Okay

Chozanne, Winnipeg

Travelled with family
Disliked: Property conditions & facilities
The accessibility room was at the opposite end from the elevators. For someone with mobility issues the distance is very difficult
Stayed 3 nights in Mar 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good with exception of breakfast. We tended to go for breakfast a little later (i.e. 9am) and there usually weren't many options left.
Stayed 4 nights in Mar 2024

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I enjoyed our stay. Close to everything
Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were great
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that is was very close to Mall of America! A Mexican restaurant shares the parking lot! Very convenient!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Tsahala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. I could check in early for additional fees which was very important to me
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live the location and lots to do around the area
Stayed 1 night in Mar 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Malinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was nice, breakfast was good
Stayed 3 nights in Feb 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Choose this hotel because it was within walking distance to the MOA. Checkin/checkout was great. Loved the layout of our room. The furniture in our room was outdated and in rough shape. When showering there was no conditioner in our shower. We had shower gel, shampoo & lotion....(probably an oversight) good thing I brought my own. On the last day before checkout I found garbage (from previous guests) under/next to our bed frame while I was checking to make sure I had everything packed and nothing left behind. Also the silverware in my kitchenette was dirty. Overall it was a nice room. With a little more attention to details and cleanliness, it would be a great room. I would probably stay again because of the location.
Stayed 2 nights in Feb 2024

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Wasnt the cleanest… room was not refreshed the only morning/ day we needed it.. no apologies or $ off offered.. bedroom heater didn’t work, halls were noisy starting at 0730… breakfast was sold out at 8:50 on Saturday am with a few I’m sorrys. Again no rate reduction offered. For the price, wouldn’t stay there again or recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, and the suite we stayed in was clean and updated, had a small kitchen, and all the space that we needed. What I was most impressed with during our stay was the friendliness and helpfulness of every single staff member we encountered during our stay. The customer service was exceptional.
Stayed 3 nights in Feb 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service!!!
The staff is extremely welcoming and eager to help. The hotel was clean and comfortable. The hotel is nice with lots of amenities. It was my 1st time to stay but I will be going back when I travel to the Twin Cities in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tracey-Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the eoom felt homely but I disliked that rooms weren't that warm but overall. I had beautiful stay! Would definitely book again
Stayed 1 night in Feb 2024

8/10 Good

Roberta A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to the Mall of American.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay and park prior to airline trip
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, amenities
Nice hotel for the price. A bit aged but well-maintained. Overall a good deal for the price.
Stayed 2 nights in Feb 2024

8/10 Good

Ozer, essex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Breakfast options are very limited. Parking is easy. But you may see some suspicious Guys around the cars in Parking area! Nice staff..
Stayed 7 nights in Jan 2024

10/10 Excellent

Reannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!!
Very convienent and loved our stay would recommend it.
Stayed 3 nights in Jan 2024