Breakfast, lunch and dinner served
Check availability

Reviews of Residence Inn Minneapolis Downtown at The Depot by Marriott

3 out of 5
Residence Inn Minneapolis Downtown at The Depot by Marriott
425 S 2nd St, Minneapolis, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 565 reviews" "
Rating 8 - Good. 189 out of 565 reviews" "
Rating 6 - Okay. 45 out of 565 reviews" "
Rating 4 - Poor. 16 out of 565 reviews" "
Rating 2 - Terrible. 12 out of 565 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Changdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In excellent conditions
Stayed 5 nights in Apr 2024

10/10 Excellent

Lucia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel room with a kitchen in it was the most awesome way to travel with kids, I don’t think I want to do it different anymore, everyone super nice and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff waa great, room was perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Krish

Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to places we wanted to visit.
Stayed 1 night in Mar 2024
Response from Phil on 31 Mar 2024
Thank you for choosing our hotel and taking the time to review our property!

10/10 Excellent

Ewelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy hotel.
Stayed 1 night in Mar 2024
Response from Phil on 29 Mar 2024
Thank you for choosing our hotel and taking the time to review our property!

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything You Need
Plenty of space, very comfortable, clean. Katherine/Kathryn who was at the front desk when I checked in was so kind, pleasant and helpful. She was the highlight of my stay.
Stayed 4 nights in Feb 2024
Response from Phil on 17 Mar 2024
Thank you for choosing our hotel and thank you for taking the time to review our property!

10/10 Excellent

Annette

Stayed 2 nights in Feb 2024
Response from Phil on 17 Mar 2024
Thank you for choosing our hotel and thank you for taking the time to review our property!

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Phil on 17 Mar 2024
Thank you for choosing our hotel and thank you for taking the time to review our property!

10/10 Excellent

Abby

Stayed 2 nights in Feb 2024
Response from Phil on 21 Mar 2024
Thank you for the positive review and thank you for choosing our property!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this property!! Very clean and everyone was so nice!! Just a few blocks walk to US Bank Stadium!!
Stayed 1 night in Feb 2024
Response from Phil on 17 Mar 2024
Thank you for choosing our hotel and thank you for taking the time to review our property!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Phil on 17 Mar 2024
Thank you for choosing our hotel and thank you for taking the time to review our property!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just across the parking lot from the event we were attending.
Stayed 1 night in Feb 2024
Response from Phil on 17 Mar 2024
Thank you for choosing our hotel and thank you for taking the time to review our property!

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel & Service
I really enjoyed my stay. The staff was extremely accommodating and friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Darcy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing ~ ALL of them ~
Stayed 9 nights in Jan 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean
The room was very clean and spacious, only problem was the bed and pillows. The pillows go flat when you lay on it, and the bed was very hard, couldn't wait to get back home to my own bed.
Stayed 2 nights in Dec 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Melissa A

Stayed 1 night in Dec 2023

10/10 Excellent

Cortland

Stayed 1 night in Dec 2023

10/10 Excellent

Samantha A., Brainers

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great North Loop location. Our room had a full-size fridge, stovetop and dishwasher. So convenient to walk to Milwaukee Road restaurant and bar. Front desk staff was so helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, helpful staff. Good breakfast. Nice pool and fitness center. Excellent restoration of old railway station.
Stayed 4 nights in Dec 2023

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Worked great for our weekend in Minneapolis. Easy parking. The staff was incredibly welcoming and helpful. Rooms are showing some wear, but the room was clean and comfortable -- except for the sofa, which does need replacing. Great breakfast!
Stayed 2 nights in Nov 2023

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the conference I attended at the Depot
Stayed 3 nights in Nov 2023
Response from Phil A on 20 Nov 2023
Afternoon Brian,Thank you for choosing our property and taking the time to rate us. We're happy to hear you enjoyed your stay!

10/10 Excellent

Vu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Phil A on 4 Nov 2023
Thank you for taking the time to review our property!It's great to hear we were able to provide a great stay for you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Great Staff, very helpful and remembered our names after first introduction.
Stayed 3 nights in Oct 2023
Response from Phil A on 21 Oct 2023
Thank you for taking the time to review our property.We're glad we were able to provide such a positive stay and hope to see you again in the future!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Phil A on 22 Sept 2023
Thank you for taking the time to review our property.

10/10 Excellent

Karla

Stayed 2 nights in Aug 2023
Response from Phil A on 25 Aug 2023
Thank you for taking the time to review our property.We appreciate the feedback.We hope to see you again and thanks for choosing our property!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was nice and had more choices.
Stayed 1 night in Aug 2023
Response from Phil A on 17 Aug 2023
Thank you for taking the time to review our property.We're grateful we were able to provide you with a positive stay. Thanks again for choosing our property!

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Phil A on 31 Jul 2023
Thank you for taking the time to review our property.We're glad you had a good stay!

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with our great granddaughter for the weekend and Aquatennial fireworks. Room worked great. Checkin was quick and easy. Breakfast was ok…typical scrambled eggs, etc. Nothing special. No USB ports in the room.
Stayed 1 night in Jul 2023
Response from Phil A on 31 Jul 2023
Thank you for taking the time to review our property.We're glad to hear that overall the stay was a good one!

8/10 Good

Mary

Stayed 5 nights in Jul 2023
Response from Phil A on 5 Aug 2023
Thank you for taking time to review our property.We're glad you enjoyed the stay!

10/10 Excellent

Vincent

Stayed 2 nights in Jul 2023
Response from Phil A on 26 Jul 2023
Thank you for taking the time to review our property.Positive feedback is always encouraging and we're glad we could facilitate such a positive experience!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Phil on 1 Jul 2023
Afternoon David,We're grateful we were able to facilitate a worthwhile stay. Thank you for the positive review and safe travels!

6/10 Okay

Manoj

Stayed 3 nights in Jun 2023
Response from Phil A on 13 Jul 2023
Good morning Manoj,Thank you for taking the time to review our property.We're grateful you chose to stay with us and hope to see you again in the future!

2/10 Terrible

Gabriel

Stayed 2 nights in Jun 2023
Response from Phil A on 13 Jul 2023
Morning Gabriel,We're sorry to hear your stay wasn't a good experience.We strive to create a positive environment for every guest and we hope you give us another chance should your travels bring you back our way.Thanks for choosing our property!

10/10 Excellent

Alexis

Stayed 1 night in May 2023
Response from Phil A on 5 Jun 2023
Thank you for your review Alexis.We're really glad we could provide a positive stay for you!

10/10 Excellent

RUTH, WABASHA

Travelled with family
Liked: Cleanliness, staff & service
Great location!
Stayed 1 night in May 2023
Response from Phil on 14 May 2023
Thank you for your review.We're glad we were able to provide a good and positive stay!

8/10 Good

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Farmers Market!!
Stayed 1 night in May 2023
Response from Stuart M. on 10 May 2023
Thank you for the review Amber. We have a great farmers market near us in the Mill District. So happy that you had a chance to experience it. Hope to see you again soon.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The woman who checked us in was a little dry and not friendly. When I asked how much a small bottle of Aquafina water was, and she said $3, I said ok, and walked away and she gave a big "huff". Past that the rest of the desk staff was friendly. Bed was comfortable. Rooms need minor maintenance (garbage disposal didn't work, refrigerator looked like some had hit it a number of times with a hammer, no usb charging ports only 110 outlets around the room). Was quiet for the most part. Breakfast was decent. Was a typical middle of the road type of hotel, not fancy, but not horrible.
Stayed 3 nights in May 2023
Response from Stuart M. on 9 May 2023
Hi Matthew,Thank you for the feedback. Please accept our apologies for the way you were greeted by our team, this isn't normal for us. We will also check the room for the maintenance issues that you described. We appreciate your kind words about the breakfast and the comfortable bed and hope that you stay with us again next time you are in Minneapolis.

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Phil A on 7 May 2023
Hey Rick,Thanks for choosing our property.We're glad you had a great stay!

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great breakfast. And the convenient location could not be beat
Stayed 2 nights in Apr 2023
Response from Phil A on 30 Apr 2023
Thank you for your review.We're glad we could provide a friendly and positive stay for your travels!

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Phil A on 10 Apr 2023
Thank you for your review Clara.We appreciate your feedback and are encouraged to know we were able to create such a positive stay for you!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect for our weekend getaway. Quick Lyft ride to numerous restaurants and bars. Staff was very friendly and room was very clean.
Stayed 2 nights in Mar 2023
Response from Stuart M. on 21 Mar 2023
So happy that you enjoyed your stay and the location. Hope to see you again soon

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total comfort!
Very comfortable for an extended stay. Staff super friendly and helpful!
Stayed 10 nights in Feb 2023
Response from Willy on 7 Mar 2023
Thank you so much for your kind response and review, Aaron. We are delighted to hear you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to watch college baseball at US Bank Stadium
I would 100% recommend this hotel! It was within walking distance (4-5 blocks) from US Bank Stadium and the light rail train. Breakfast was incredible! Parking is pay parking but is on-site and either indoor or outdoor.
Stayed 2 nights in Mar 2023
Response from Stuart M. on 7 Mar 2023
Thank you for the review! We love our neighborhood with the convenience to the US Bank Stadium, the river and the Mill City Museum. So happy that you enjoyed your stay.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine but the pull out beds were not comfortable for adults. otherwise service, and cleanliness were great.
Stayed 1 night in Feb 2023
Response from Stuart M on 20 Feb 2023
Thank you for the review! My apologies that the sofa bed wasn't comfortable, we are working on replacing the mattresses. So happy that the service and cleanliness made up for it.

8/10 Good

Craig

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were very friendly and helpful. Both the night team and day staff were able to provide good suggestions for food and places to see. The room was comfortable and clean but worn. Wallpaper in the bathroom was peeling. Overall the visit was a plus.
Stayed 1 night in Feb 2023
Response from Stuart M. on 18 Feb 2023
Thank you Craig for the wonderful comments about our team. We really value them. I will look into the bathroom and have the wall vinyl fixed.

10/10 Excellent

Danielle

Stayed 1 night in Feb 2023
Response from Stuart M on 20 Feb 2023
Thank you for the review! Glad you enjoyed your stay. Hope to see you again soon.