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Reviews of Parador De Mazagon Huelva

4 out of 5
Parador De Mazagon Huelva
Carretera San Juan del Puerto-Matalasca, km.31, Moguer, Huelva

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 79 reviews" "
Rating 8 - Good. 32 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing visit!
This Paradore is very very dated in its decor and furniture. The pool area is not looked after with dead grass in many places on the lawn through non watering. The chairs and tables on its outside terrace were of very low quality as were the sun beds around the pool. There were obviously not enough staff on duty with long delays waiting to be served at the bar. The breakfast serving was very chaotic with no hot buffet and long waits for the chef to arrive to cook hot dishes. We won’t visit this hotel again and can’t recommend it to others.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Armanda

Stayed 2 nights in Jul 2023

8/10 Good

Stuart

Stayed 2 nights in Jun 2023

10/10 Excellent

Kathleen, BROOKLYN PARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the ocean from our room was lovely. The staff were helpful and pleasant.
Stayed 1 night in Mar 2023
Response from Marina Acosta, Reception on 10 Mar 2023
Dear Kathleen,Thank you for taking the time to share your experience with us. We would be grateful to have you back soon!Kind regards

10/10 Excellent

Bradley

Stayed 5 nights in Sep 2022

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property; about 170 step staircase down to the beach; not walkable to anything - had to have a car to go anywhere so we took day trips to other beaches
Stayed 4 nights in Sep 2022
Response from Marina Acosta, Reception on 20 Sept 2022
Dear Judith, Thank you for taking the time to share your experience in the Parador of Mazagon. We are greatful for your possitive comments and hope you'll visit us back soon!Best regards

10/10 Excellent

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautifully situated with access to a wonderful beach, good food, well maintained facilities.
Stayed 4 nights in May 2022
Response from Virginie Guérif, reception on 16 May 2022
Dear Ashok, Thank you for your visit and for the time you have spent to let us know your opinion. We are pleased that you have enjoyed our premises and marvellous surroundings between the ocean and Doñana pine tree wood. We would be delighted to welcome you back any time. Regards.

8/10 Good

Mark W, null

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful location. Our visit was during the low season so very quiet.
Stayed 2 nights in Jan 2022

10/10 Excellent

Pierluigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite and relaxing stay
Great place for peace and relaxation. The beach was wonderful. If you need to disconnect this is the place to visit
Stayed 1 night in May 2019
Response from Toñi Sánchez /Recepción on 30 May 2019
Dear Mr/Mrs. We sincerely appreciate the time you have taken to leave your impressions about our Parador Mazagón. We hope your next visit. Regards,

8/10 Good

Jay, Ottawa Canada

Travelled with family
Liked: Cleanliness
The surroundings are fantastic. The beach is breathtaking although accessible (on the property) by a long and picturesque wooden stairway. The reception staff were efficient but not overly welcoming. The property itself looked like it could use some tender loving care (e.g. thatched sun umbrellas around the (unheated) pool broken and collapsed. The food in the restaurant was good although, again, the service was efficient but not particularly friendly. The room was fine and with a great view.
Stayed 1 night in Mar 2019
Response from Virginie Guérif, reception. on 30 Mar 2019
Dear Jay, First of all, we thank you for your visit and for the time you have spent to let us know your opinion about your stay in our premises. We would like to apologize for our lack of warmth at the reception and restaurant. I hope that you will have the opportunity to come back, then we would be delighted to attend you and balance your impression about the staff. Best Regards

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emergency very late check in due to other arrangements falling through. Hotel staff were very helpful, due to business meetings did not get a change to check out the grounds or beach but the view from my room looked very promising
Stayed 1 night in Feb 2019
Response from Javier Manzano on 16 Feb 2019
Dear Mr. Adrian, Firstly I would like to thank you for taking the time to to give us your opinion about your stay at the Parador de Mazagón. It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible experience. We will be delighted to see you again soon! Yours sincerely Javier Manzano Manager

8/10 Good

John

Liked: Cleanliness, staff & service
Nice, but could be better
Great setting, beautiful view. Free parking. Nice indoor pool, sauna and spa. Front desk was friendly and helpful. Spoke sufficient English. Cleaning staff was very helpful. The bed was comfortable and the room was clean. That's the positives. Negatives: The rooms, buildings and landscaping were dated and much in need of some work. First floor room with wonderful sea view was a nightmare with all the noise from guests staying above us. Difficult to sleep at night and difficult to relax in the room during the day. Not sure why someone needed to be above us as the place was near empty the middle of December. Food was expensive and service was uninspired. Wifi was intermittent.
Stayed 3 nights in Dec 2018
Response from Fco. Javier Manzano, manager. on 16 Dec 2018
Dear John, Thank you for your visit and for the time you have spent to let us know your opinion about your stay. We would like to apologize for the inconveniences you have undergone. We wish we had known that you were not resting well while you were still here, so that we could have offered a solution. Be sure that we have taken note of all your comments in order to take the required measures to better the quality of our services. Kind Regards.

8/10 Good

John, Monchique

Liked: Cleanliness, staff & service
Expedia spoilt our stay!
This was to have been a special celebration. We've stayed in this hotel before. The position is second to none. I paid quite a lot more to upgrade to a suite with a Queen sized bed rather than the usual two singles pushed together. On arrival we were allocated room 8. This was in a block that resembled a cattle shed. The room was large but there was a strong smell of damp and plaster was hanging off the walls. This was not Parador standard no matter how lovely the position. Had we stayed there my asthma would have been very bad. We were moved to room 75, in the standard accommodation area. The room was dry, clean, and had a pleasant outlook. Eventually a kettle was sourced from house keeping so that we could make a cup of tea. For dinner we visited the restaurant. The standard of service and quality of cuisine were world class. I contacted Expedia in order to get the difference returned to me. It was not immediately obvious how this could be done. There was a phone number but, you've guessed it, premium charges apply! Somehow I managed to contact their customer support and someone rang me back when we were having dinner. She'd had all day to call but no, it had to be at dinner time. I leave my phone in the room when visiting the dining room. She emailed me back saying that she could not understand my complaint. The matter is ongoing. We enjoyed our two night stay so much that we booked for a third night but directly with the hotel this time!
Stayed 2 nights in Sep 2018
Response from Javier Manzano on 5 Oct 2018
Dear Mr.Earl. Firstly I would like to thank you for taking the time to give us your opinion about your stay in this Parador. It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible experience. We are glad that you have solved everything. We will be delighted to see you again soon! Yours sincerely, Javier Manzano Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

8/10 Good

Lance

Liked: Cleanliness, property conditions & facilities, room comfort
Near the Sea
Service was abrupt. No hot water in the morning, had to shower at the pool. Very good restaurant. Bed was so so.
Response from Fco. Javier Moreno, manager on 10 Mar 2018
Dear Sir, We are sorry about the inconveniences during your stay. As soon as you told us, we checked the hot water and fixed the problem as quickly as we could. We hope that you will be able to fully enjoy your next visit. Regards

8/10 Good

Gonzalo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Tony, Suffolk, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet location, miles from anywhere.
We visited 25 years ago. Little appears to have changed. Lovely grounds and pool. Pool-side bar and food function not yet opened in mid May (disappointing). The downstairs food offering in the main building is reasonable and the breakfast is good. We found the food (and prices) in the main restaurant for dinner not to our taste. But it's quite a way outside the parador to any nearby decent food!
Response from Alfonso Rubio de Manuel on 17 May 2017
we would like to thank you for your oppinion about your stay in this Parador, because the comments of our clients help us to improve the quality of our service. We are looking forward to seeing you back and really hope everything will meet your expectations.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Great place to relax away from hectic life.

10/10 Excellent

Richard , Westmoreland, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to kick back and relax in Spain.
Very nice place. Beach was beautiful, pool was nice, room was large and had a great view and staff was very helpful. What more can you ask?

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice, but the food was terrible- very over priced!

8/10 Good

Michael, Copenhagen

Liked: Cleanliness, staff & service, room comfort
Amazing view

8/10 Good

Ingo, Cambrigde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Parador at the Costa del Sol
I spent there 4 days....nice relaxing hotel close to the beach. Quite and with a nice view to the ocean. I would go back anytime.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ferdinand

Stayed 1 night in Dec 2023

10/10 Excellent

Javier Arriaga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Parador of Mazagon is a building a few kilometers away from the town centre, with a private access to the public beach. Like most paradores, the decoration may look a bit dated, but the quality of the service, the fantastic food and specially its friendly and helpful staff really go the extra mile. Plus, the swimming pool terrace and its views from the sea are simply fantastic. The beach is great, but beware the long stairs up on the way back.
Stayed 1 night in Jul 2023

10/10 Excellent

Christian Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its quite a nice joint, peaceful and quiet location. Comfy room with big bathroom. Dining/bar pretty decent.
Stayed 1 night in Jun 2023
Response from Diego Sánchez, recepción on 14 Jul 2023
Dear Mr Otto,First of all, thank you very much for your visit, but also for taking the time to review your experience with us.We are pleased to know that during your stay you were able to fully enjoy not only our facilities, but also the wonderful location in which we are located.We hope to be able to serve you again in the near future!Best regards,Diego SanchezReception

8/10 Good

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Mercedes Buzón, Front Desk on 5 Jun 2023
Dear Lene,Thank you for taking the time to share your experience with us. We would be grateful to have you back soon!Kind regards

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

INIGO, la jolla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, impecable, bien restaurante, personal amable.
Stayed 1 night in Jun 2022

4/10 Poor

olivier

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views
This Parador is at a beautiful location, next to the beach and the Doñana national park. Gorgeous sea views all around. Staff is very friendly and helpful. Quiet place, spacious rooms and spacious surroundings.
Stayed 4 nights in May 2022
Response from Virginie Guérif, reception on 16 May 2022
Thank you for your visit and comments. We are pleased to learn that you have enjoyed our little "paradise" one step away form Doñana and the Atlantic. It has been a pleasure to attend you and we hope to be able to welcome you back soon. Best Regards.

4/10 Poor

Birgit

Stayed 1 night in Apr 2022
Response from Virginie Guérif, recepción. on 29 Apr 2022
Dear Birgit, Thank you for your visit and for the time you have spent to share your opinion. We are sorry to hear that you have not enjoyed your stay and would love to have an opportunity to offer our best service may you visit us again in the future. Regards

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2022

8/10 Good

NATHALIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprenant
Hotel un peu vieillissant mais très propre manque un peu de chaleur humaine Très surprenant emplacement très bel endroit
Stayed 1 night in Dec 2021
Response from Iria Cordido on 26 Dec 2021
Chère Madame Nathalie, Merci beaucoup pour votre commentaire et pour avoir pris le temps de nous noter. Il est appréciable de recevoir des commentaires comme le vôtre. L'endroit où nous nous trouvons, au cœur de Doñana, est merveilleux et encore plus si le temps est bon et la compagnie bonne. Merci beaucoup et nous espérons vous revoir bientôt ! Passez un joyeux Noël. Iria Cordido.

8/10 Good

Manfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage in der Nähe zum Strand mit separatem Zugang über Treppe. Für die Benutzung des Außenschwimmbades waren die Außentemperaturen doch etwas zu niedrig. Die Inneneinrichtungen für Wellness waren wegen Corona geschlossen. Wir würden dieses Hotel gerne wieder besuchen wenn sich die Gelegenheit ergäbe.
Stayed 3 nights in Nov 2021
Response from Virginie Guérif, Rezeption. on 20 Dec 2021
Sehr geehrter Manfred, Vielen Dank für Ihren Besuch und Ihre Kommentare. Wir freuen uns, dass Sie eine guten Aufenthalt hatten. Am 3. Dezember haben wir unser Innenschwimmbad geöffnet und diesen Service können wir unserem Gästen wieder anbieten. Wir hoffen, dass Sie bald wiederkommen können und wünschen Ihnen eine schöne Weihnachtsfeiertage. Mit freundlichen Grüssen.

6/10 Okay

Kenth

Hotellet ligger fint mot havet men helt ensamt
Stayed 1 night in Nov 2021
Response from David Valladares on 3 Dec 2021
God eftermiddag och tack så mycket Mr. Kenth, för ditt besök och bedömning av vår Parador; det kommer att bli ett verkligt nöje att betjäna dig vid ditt nästa besök. Tack så mycket och ta hand om dig. David valladares

2/10 Terrible

Jose Luis

Stayed 2 nights in Nov 2021

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vistas al mar desde la habitación preciosas me encantaron!
Stayed 1 night in Apr 2021
Response from Virginie Guérif, recepción. on 7 Apr 2021
Estimado Sr./Sra., Muchas gracias por su visita y por sus amables palabras. Nos alegra que hayan disfrutado de nuestras instalaciones de nuestro maravilloso entorno. Esperamos volver a verle muy pronto. Un cordial saludo

8/10 Good

Joelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Sanghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연스럽고아름다운 외관과 환경
Stayed 1 night in Mar 2020

10/10 Excellent

xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Hotel tres confortable. Bon restaurant
Stayed 1 night in Jan 2020
Response from Virginie Guérif, réception. on 10 Jan 2020
Cher Xavier, Nous vous remercions de votre visite et du temps que vous avez consacré à nous faire part de vos impressions. Nous nous réjouissons que vous ayez apprécié notre hotel et sa gastronomie et espérons vous revoir très prochainement. Cordialement.

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estancia.
La estancia en el parador nos ha resultado muy agradable en todos los sentidos por la comodidad y tranquilidad durante nuestro alojamiento, así como la buena atención del personal.
Stayed 1 night in Oct 2019

2/10 Terrible

MARIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para no volver
No hay por donde coger este Parador... con solo decir que la piscina permanece abierta, sin socorrista, ni cafetería, ni baños, está todo dicho... el resto, a la par... falta de mantenimiento, precios desorbitados cuando la calidad da mucho que desear, habitaciones y camas heladas... En fin, una gran desilusión, para no volver.
Stayed 3 nights in Sep 2019