6/10 Okay
Shanaya
Travelled with family
1 May 2024
Liked: Staff & service
The staff were all great, at all times they were nothing but nice and helpful, the bartenders kept the drinks strong at all times! The resort itself could use some work. The pictures that are online are obviously from when the resort was first opened, as it does not look like that anymore. There was mold around the shower heads, the toilets would run all night if not flushed properly, the balcony posts were cracked, the lighting in the rooms was terrible, the TV did not have a way to access streaming services, and the bedside table was was chipped away with the lining peel away. As I stated in the beginning the staff members nice and friendly at all times, no matter what but the resort itself does need work. The night club was very fun, but we did have to walk to resorts over to the sister property, the nightclub stays open until 2 or 3am but the gold carts to drive over to the sister resort stop running at 11:00pm. Because of the work that needs to be done this is not a place that I would stay at again or recommend to friends or family to stay at.
Shanaya
Stayed 5 nights in Apr 2024