2/10 Terrible
Jason
2 May 2024
Disliked: Cleanliness, property conditions & facilities
My vacation began very poor when I checked in my room I was a sign had mold .i was given a different room the same day by a wonderful manager on duty at the front desk . But the ac never worked I had to buy a fan the next day. My housekeeper was very excellent for the two days she cleaned my room. Until the next day she was off someone else cleaned my room an stole one pair of my shoe. Packing my luggage to leave I realized it was missing.I reported it but very little interest was shown to even investigate who cleaned the room . I’m a returning resident an I’m so disappointed at what happened to me an my wife. I want to send appreciation to Stephanie from breakfast dining room she made our vocation her service a knowledge was exceptional,the food was great my wife loved the fresh omelette . Overall the property has a great view a some good amenities but poorly maintained. I seriously wished I was asked for something rather than been stolen from. I recommend this property but be very cautious with your personal properties when you leave things in your room
Jason
Stayed 4 nights in Apr 2024