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Portola Hotel & Spa at Monterey Bay
4.0 star property

Adventure resort connected to the convention center in Downtown Monterey with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Children’s activities
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
2 restaurants, breakfast served
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
The price is €234
Price available on 13/5/2024

Explore the area

Map
Two Portola Plaza, Monterey, CA, 93940
  • Popular LocationFisherman's Wharf4 min walk
  • Popular LocationCannery Row15 min walk
  • Popular LocationMonterey Bay Aquarium3 min drive
  • AirportMonterey, CA (MRY-Monterey Peninsula)11 min drive
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Room options

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of House

Premium bedding, pillow-top beds, in-room safe, desk

Run of House

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency Monterey Hotel & Spa
Pool
Hot tub
Spa
Free airport shuttle
8.4 out of 10, Very good, (1363)
The price is €194
per night
19 May - 20 May
Hyatt Regency Monterey Hotel & Spa

About the area

Monterey

Located near the beach, Portola Hotel & Spa at Monterey Bay is in Downtown Monterey neighborhood and is connected to the convention center. Fisherman's Wharf and Pebble Beach Golf Links are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and 17-Mile Drive. Check out an event or a game at WeatherTech Raceway Laguna Seca, and consider making time for Monterey Bay Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests appreciate the resort's central location.
Visit our Monterey travel guideOpens in a new window
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk
  • Fisherman's Wharf - 4 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 3 min drive
  • Lovers Point - 5 min drive

Getting around

  • Monterey Station - 7 min drive
  • Monterey Peninsula Airport (MRY) - 10 min drive

Restaurants

  • Dust Bowl Brewing Tap Depot - 5 min walk
  • Alvarado Street Brewery - 3 min walk
  • Old Fisherman's Grotto - 5 min walk
  • Turn 12 - 3 min walk
  • Captain + Stoker - 5 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Resort rejuvenated in 2020 and located near Monterey Bay
Fisherman's Wharf and Cannery Row are located near Portola Hotel & Spa at Monterey Bay, which provides a terrace, shopping on site, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and happy hour. In addition to 2 bars and a gym, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, a front desk safe and concierge services
  • A lift, a vending machine and luggage storage
  • Guest reviews say good things about the dining options, bar and beach locale
Room features
All 379 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, fridges and cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 25.55 per night; includes in/out privileges)
  • Secured valet parking on site (USD 31.36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8–20 for adults, and USD 5–10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 25.55 per night (in/out privileges)
  • Secured valet parking fee: USD 31.36 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay have a pool?

Yes, this property has an outdoor pool.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1124 out of 1941 reviews" "
Rating 8 - Good. 428 out of 1941 reviews" "
Rating 6 - Okay. 224 out of 1941 reviews" "
Rating 4 - Poor. 96 out of 1941 reviews" "
Rating 2 - Terrible. 69 out of 1941 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly. Jacks restaurant downstairs was excellent, especially the breakfast. 👏 We ate there once for dinner (Kobe beef sliders and Calzone) and three times for breakfast (omelet and Eggs Benedict and French Toast). There was a mixup in the beginning with the rooms (wrong room type and were not available till 5pm). But overall a great experience.
Stayed 4 nights in Apr 2024

4/10 Poor

ricardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I made the reservation they told me my room had a balcony, when I get there I get a room 381 next to the loudest sliding guest door in the building and no balcony couldn’t sleep because of it thanks for ruining my stay. Constant opening and closing a nightmare location.
Stayed 1 night in Apr 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive yet allowed space for relaxation. This can be a difficult balance to strike yet they’ve achieved it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and great Central location around plenty of restaurants
Stayed 1 night in Apr 2024

6/10 Okay

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was good. We did have some issues with our mattress, TV, safe in the room, but outside of that the state was pretty great.
Stayed 2 nights in Apr 2024

6/10 Okay

G

Travelled with partner
Liked: Cleanliness, staff & service
Or opinion it was not worth the $400 per night average day and up. It’s a nice facility but older you can hear people walking by and opening and closing their room doors. The rooms were clean the linens were clean. You are really just paying for location the rooms are just average, considering what you have to pay. I would stay here again only if I really had to and there was no other lodging available.
Stayed 1 night in Apr 2024

10/10 Excellent

Kylee, Sacramento

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very welcoming, pleasant, and helpful. Beautiful and comfortable lobby area with plenty of seating, a reading room with a selection of art and design books, and a computer and printing room my kids loved. The property is so welcoming for dogs and I was happy to see so many well-behaved guest dogs with their owners throughout the hotel. The property is SO much closer to Fisherman’s Wharf than I had realized and surrounded by a wide variety of dining snd shopping options. The beds and pillows are SO comfortable and the room was unexpectedly quiet. It’s one of the quitest nights I’ve had in a hotel room ever. Spacious bathroom, nice lighting options in the room. We did not use the pool but it looked great and we’ll try it out next time we visit.
Stayed 1 night in Apr 2024

8/10 Good

petia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole, san jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Cute hotel. Clean. Great area.
Stayed 1 night in Apr 2024

4/10 Poor

Hana

Travelled with partner
Our room was next to the maids closet, it was noisy and the hotel was so large you had to hike down multiple hallways. I asked for a ground floor room and got a 4th floor room. The pics of this hotel look way nicer than the reality.
Stayed 2 nights in Apr 2024