Located in Monterrey, Krystal Monterrey is in the city center. Travelers eager for a bit of culture can stop by Auditorium Pabellón M, while those who have shopping on the agenda may want to visit Plaza Fiesta San Agustin and Galerias Monterrey. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario.
General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
Restaurants
Panem At Hotel Kavia - 2 min walk
Carl's Jr. - 2 min walk
Mariachelas - 2 min walk
Restaurant Mi Tierra - 3 min walk
Los Tapancos - 2 min walk
About this property
Krystal Monterrey
Hotel near Fundidora Park
Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
A front desk safe, meeting rooms and smoke-free property
Luggage storage, concierge services and tour/ticket information
Guest reviews say good things about the walkable location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Free infant beds, daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Valet parking on site (MXN 80 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Café Flores
Things to do
Gym
Family friendly
Babysitting (surcharge)
Free cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs on site
More
At least 10% of profits reinvested in community and sustainability
At least 80% of food locally-sourced
At least 80% organic food
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
More
Air conditioning
Desk
Eco-friendly cleaning products available
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
Valet parking fee: MXN 80 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property is also known as
Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Is Krystal Monterrey pet-friendly?
No, only service animals are welcome at the property.
Krystal Monterrey Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 814 out of 1473 reviews" "
10 - Excellent
814
Rating 8 - Good. 318 out of 1473 reviews" "
8 - Good
318
Rating 6 - Okay. 153 out of 1473 reviews" "
6 - Okay
153
Rating 4 - Poor. 96 out of 1473 reviews" "
4 - Poor
96
Rating 2 - Terrible. 92 out of 1473 reviews" "
2 - Terrible
92
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Daniel
Travelled with family and small children
29 Apr 2024
Liked: Cleanliness, staff & service, amenities
Hot water ran off all the time, had to take cold showers, other than that, excellent.
We had a very nice stay. The AC wasn't working in the room we were first assigned. After about an hour consisting of maintenance coming to look at it and 2 calls to reception, we were able to switch to another room. We are thankful for the accommodation.