Premium Room, 1 Queen Bed, Non Smoking

Reviews of Olux Hotel Motel & Suites

3 out of 5
Olux Hotel Motel & Suites
1354 Des Laurentides, Laval, QC

Reviews

6.2
Rating 10 - Excellent. 171 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 206 out of 1001 reviews" "
Rating 4 - Poor. 142 out of 1001 reviews" "
Rating 2 - Terrible. 205 out of 1001 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Dion, Trenton

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the shady people that seemed to be hanging around the direct vicinity of the motel.
Stayed 1 night in Apr 2024

2/10 Terrible

preet

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2024

2/10 Terrible

Yolanda

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Arsh

Stayed 1 night in Apr 2024

4/10 Poor

Arya

Stayed 1 night in Apr 2024

2/10 Terrible

Shawn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place
Stayed 1 night in Mar 2024
Response from The Olux Team on 5 Apr 2024
Dear Mr Austin, As stated in the policies of Expedia, we need a valid ID upon check in to validate the reservation and the credit card. You drove a car and did not have a drivers license or any form of ID, therefore we could not identity you.

10/10 Excellent

Maryse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Fario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

2/10 Terrible

Greg

Disliked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Moussa

Stayed 1 night in Feb 2024

10/10 Excellent

valentin

Stayed 2 nights in Feb 2024

6/10 Okay

james

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Abdelkader

Stayed 1 night in Nov 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023

2/10 Terrible

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities
If you like sperm spills all over the wall next to your head where you sleep, or if you like to hear the maid’s cleaning kart rolling on the pavement with hard wheels everywhere & all nite long… or if you like to hear a never ending buzzer sound in the room comming from inner walls you are at the right place. Rooms are 12’x12’ and mirror on the ceiling over the bed had a few fingerprints.. seems like they cleaning very fast, and a good cleanup omce a month… lucky if you rent on that day!
Stayed 1 night in Nov 2023

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos de la chambre sur internet n’illustre aucunement la réalité. Anarque totale, fausse représentation.
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Oct 2023

2/10 Terrible

Annie

Stayed 1 night in Oct 2023
Response from Équipe Olux on 29 Oct 2023
Bonjour Mme Grondin,Comme nous vous l'avons expliqué, vous avez réservé une chambre avec 1 lit pour 2 personnes seulement. Vous étiez 3 personnes et nous vous avez proposé de changer pour une chambre avec 2 lits, mais vous avez refusé.

4/10 Poor

Tara

Stayed 1 night in Oct 2023

2/10 Terrible

Tia

Stayed 1 night in Oct 2023

10/10 Excellent

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, bit reasonable price tho. We went for q weekend and the only Hotel that had rooms available
Stayed 2 nights in Sep 2023

2/10 Terrible

Julia

Stayed 1 night in Oct 2023

10/10 Excellent

Karine

Stayed 1 night in Sep 2023

8/10 Good

Steeve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was at this hotel for the proximity to my job for the week and for the price displayed on hotel.com I really liked the cleanliness of my room!
Stayed 3 nights in Sep 2023

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and rooms super clean. Staff was professional and kind. Good price attracts interesting characters, it was a good stay and the kids loved the smart TV and solid WIFI.
Stayed 2 nights in Sep 2023

2/10 Terrible

Stith

Stayed 1 night in Sep 2023

10/10 Excellent

Shady

Stayed 1 night in Sep 2023

4/10 Poor

Felix

Travelled with partner
Disliked: Staff & service, property conditions & facilities
N
Stayed 1 night in Sep 2023

4/10 Poor

yang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and nice lodgings, hot water on demand which is always wonderful after a long day. Highly recommended.
Stayed 1 night in Sep 2023

2/10 Terrible

ing

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave 1 star as they increased the price of 6 times the normal rate for last minute booking. I was forced to book their room as it was the only option at that specific time. They got advantage of the low room availability in the city during that week end, in an immoral way. I was in a terrible situation that night and I was forced to pay 700 dollar for one night. Profit over humanity
Stayed 1 night in Sep 2023

4/10 Poor

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
To much money for the room
Stayed 2 nights in Sep 2023

2/10 Terrible

Donna

Business traveller
Disliked: Staff & service, property conditions & facilities
We paid $650 for one nights stay on September 2. This is a dumpy little motel and we didn’t feel overly safe. Disappointing that this hotel was the only hotel in Montreal available (and I mean only hotel) and they price gauged. We turned on the TV and pornography was playing so I would say it is no good for children either.
Stayed 1 night in Sep 2023

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty bathroom, hole in sheets, unfriendly staff, and take a $200 deposit that is NOT immediately refunded at checkout.
Stayed 1 night in Sep 2023

2/10 Terrible

Kulvinder

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty place
Stayed 2 nights in Aug 2023

2/10 Terrible

Lina

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Luke

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE. It is extremely unsafe, unethical, and with horrible service. Check out the numerous reviews saying there is a ton of prostitution/escorts, bodyguards blocking doors, sex noise all night, substance abusers everywhere, and ignorant and malicious employees enforcing it all. Police patrolling. It’s all true. Avoid this place. The pics are also misleading. It is nothing close to a hotel, it is a 1 star motel that is a front.
Stayed 1 night in Aug 2023

6/10 Okay

Benoit

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, cozy room, friendly staff.
Stayed 2 nights in Aug 2023

6/10 Okay

Nathaniel

Stayed 1 night in Aug 2023

2/10 Terrible

pascal

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is just plain terrible. Half the lights didn't work. The shower was falling into pieces. There were brown/red stains on the bathroom wall, pubic hairs on the toilet and walls. One tiny square pillow per bed.
Stayed 1 night in Aug 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its was clean and quite considering the area that alot places closed down not to much dining around more fast food joints.
Stayed 2 nights in Aug 2023

10/10 Excellent

Milier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The superior room was very clean and well designed. It was beautiful and I recommend it for a short stay.
Stayed 1 night in Jul 2023

4/10 Poor

moulay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Nicole, Doha

Liked: Cleanliness, staff & service
I paid over $400 for a small motel room, and then was charged an additional $200 “deposit” on site that I was told would be returned in 5 business days. It has been 3 weeks and there is still no sign of it. The price was too much for the room I stayed in. Although it was clean, there were neon lights around the bed and a reflective ceiling. Definitely not a place for families.
Stayed 1 night in Jul 2023

6/10 Okay

nada

Travelled with family
Disliked: Cleanliness, staff & service
wasn’t the best & has a policy that’s very strict, felt like being in a prison lol

8/10 Good

Luc

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Sean

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smoky room. Seemed unsafe
Stayed 1 night in Jul 2023