Pillow-top beds, desk, iron/ironing board, rollaway beds
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Reviews of Residences UQAM Ouest

1.5 out of 5
Residences UQAM Ouest
2100 rue St-Urbain, Montreal, QC

Reviews

6.2
Rating 10 - Excellent. 98 out of 836 reviews" "
Rating 8 - Good. 239 out of 836 reviews" "
Rating 6 - Okay. 222 out of 836 reviews" "
Rating 4 - Poor. 135 out of 836 reviews" "
Rating 2 - Terrible. 142 out of 836 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
We visited a certain establishment and found it to be different from our expectations. As a result, we decided not to prolong our stay. We kindly requested a refund, but unfortunately, our request was not granted. It seemed that the receptionist was unable to assist us.
Stayed 1 night in May 2024

10/10 Excellent

Rukayat

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience for me. I like it!
Stayed 5 nights in May 2024

2/10 Terrible

Kavitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Richard

Travelled with partner
Disliked: Cleanliness
Great value for the money, incredible location in the middle of everything, only a few blocks to the Quartier des spectacles, St-Laurent ("the Main") and walking distance to Old Montreal. Rooms are basic but adequate. However, check-in took over 30 minutes as several other guests in line had issues with their reservations. The rooms smelled slightly of urine and was not thoroughly cleaned (Food stains on the walls and near the stove). No air-conditioning, but that is fine for most of the year. I would stay there again anyway due to the location and the price.
Stayed 2 nights in May 2024

2/10 Terrible

Vybhav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

virat

Travelled with family
Disliked: Amenities
It’s kind of like quite expensive compare to it’s room size and service Even if you want to check in little early as half an hour you have to pay extra 30$ they were so direct about it.
Stayed 1 night in May 2024

2/10 Terrible

Walli

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took me an hour to get in basement parking, no body was there to open the gate. Front desk reception was rude and busy talking to each other and let as wait so they could finish their talking about 10 minutes. Room was very dirty dust and hair was everywhere. No garbage inside the unit. Bed and pillow was very dirty and smelly. I would never recommend this place to anyone.
Stayed 1 night in May 2024

4/10 Poor

Sally

Travelled with partner
The room was not ready. There were bugs in the room and vomit on the floor when we arrived.
Stayed 1 night in May 2024

2/10 Terrible

Teena

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service. Waited for almost 3 hours for check-in.
Stayed 1 night in May 2024

10/10 Excellent

Adji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Deep

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is worst experience I have ever before
Stayed 1 night in May 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in staff is poorly trained. The guys at the reception don’t know the basics of customer service. They are too slow in there work and are struggling with basics of payment.
Stayed 1 night in May 2024

6/10 Okay

Prashant

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Good Value! Would stay again.
Honestly, it gets hot! The fan provided is kind of weak! Front desk people aren't that helpful. But its definitely a good value. Generally more private than you would think!
Stayed 3 nights in Jul 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet
Stayed 1 night in Aug 2023

6/10 Okay

Alex

Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

CHOI

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Kaleshia

Liked: Staff & service, room comfort
Stayed 6 nights in Aug 2023

2/10 Terrible

charan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Quite bad, not cleanned at all. Take your bed sheets pillow and comforter with you. No air conditioning. Fans are almost dead. Garbage in the room. VERY BAD beds. Even Dharmshala are far better
Stayed 1 night in Aug 2023

8/10 Good

James

Stayed 1 night in Aug 2023

4/10 Poor

Vanessa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
You're in a single dorm among 8 others and there's 2 stalls on each side for the toilet sink and shower sink. Keep in mind, they are tiny, you do not have much room to shower or use the sink. The floors are dirty so bring your own slippers if you plan to shower and walk around the dorm. The front desk speaks both English and French which was helpful. No A/C so the ceiling fan and window are your only hopes. Bring a personal fan or be prepared for humid days. Would recommend if you're just looking to survive on a tight budget as the conditions are the bare minimum.
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy shared areas
Stayed 1 night in Aug 2023

6/10 Okay

Seyed Adel

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
For the price, this was a practical place to stay. In the summer, the lack of air conditioning is rough on warm days (below normal temperature when I was there, but still hot). They provided a fan that helped. Staff were very friendly and helpful. The staff indicated the parking garage had a different operator and they couldn't tell me how to get back into the garage aside from how I entered. I ended up slipping in as a car left and propped an emergency door open to bring my stuff in. The elevator door was locked, so I couldn't access it - I'm fortunate to be healthy. If you are looking for an inexpensive, convenient and low budget option, I would recommend it, but avoid the parking garage.
Stayed 2 nights in Aug 2023

8/10 Good

amine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Correct
Stayed 2 nights in Aug 2023

10/10 Excellent

Gabriel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Debora

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Robin

Room was dirty. Fridge had ice buildup and barely worked and there was an ant infestation. Room was inexpensive and in a good location.
Stayed 2 nights in Aug 2023

8/10 Good

Xavier

Stayed 2 nights in Aug 2023

6/10 Okay

Alexandra

Stayed 1 night in Aug 2023

6/10 Okay

Bailey

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Exactly what’s expected, dirty and boiling hot shower though.
Stayed 1 night in Aug 2023

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities
After reading all the reviews, I was honestly a little worried about this place. I got a private room with shared space for 8. On arrival I had no issues checking in and got the keys to my room quickly. The room was a little run down, but nothing unlivable. There was some dirt in the corners and the common space looked "unclean" but the sheets were fresh and towel/soap/shampoo were provided. The bed was more like a thick sleeping pad you would find in cabins but for the price and location I couldnt complain. It was warm but there were 2 fans provided in the room which kept me a decent temperature. This is just my experience though, I saw some distraught looking travelers in the hallway that might have been having a worse time than me. If you're laid back and just needing a place to sleep it works perfect.
Stayed 2 nights in Aug 2023

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair all over the bathroom, dirt on the floor, mold in the fridge! Wifi not working.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hugh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Mdundzi, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 6 nights in Aug 2023

8/10 Good

Andriy

Travelled with family
Liked: Staff & service
Stayed 4 nights in Aug 2023

4/10 Poor

Mireille

Stayed 1 night in Aug 2023

8/10 Good

Christine

Travelled with family and small children
It was okay.
Stayed 1 night in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good
Stayed 1 night in Aug 2023

10/10 Excellent

Mounir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

4/10 Poor

Salvador Jr

Stayed 1 night in Aug 2023

4/10 Poor

Carolina

Stayed 2 nights in Aug 2023

8/10 Good

M Borden

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning
Stayed 1 night in Aug 2023

2/10 Terrible

Nadia

Stayed 2 nights in Aug 2023

4/10 Poor

Vianney

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I have never seen staff at reception so unfriendly. I had called in the morning to see if an early check-in was possible and was told that it was. When we arrived at the residences, the three staff members at reception were not interested in dealing with us until 4pm, even though they were not busy. It appeared to be the same for several others people waiting in the lobby with their suitcases.
Stayed 3 nights in Aug 2023