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Reviews of Hotel Qualitel Plus

3 out of 5
Hotel Qualitel Plus
Valentin Gomez Farias 328, Morelia, MICH

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 128 reviews" "
Rating 8 - Good. 49 out of 128 reviews" "
Rating 6 - Okay. 28 out of 128 reviews" "
Rating 4 - Poor. 11 out of 128 reviews" "
Rating 2 - Terrible. 8 out of 128 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Selva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único el estacionamiento muy chiquito
Stayed 2 nights in Aug 2023

4/10 Poor

Ruben

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff should improve on being friendly and attentive to guests. Otherwise lobby is nice looking and room is ok.
Stayed 3 nights in Jan 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location. It was very convenient just to walk to the city center, to all the museums and restaurants. Also, the hotel personnel were very helpful and courteous. I did not like the breakfast that they served. I think if they going to offer breakfast, they should have a variety of choices not a fix menu because at the end the customer end it up paying for it.
Stayed 4 nights in Nov 2022

6/10 Okay

Miguel

Disliked: Property conditions & facilities
The property did not had a fan or air. It had a windo but with out a screen so mosquitos got inside the room. We had to keep the window close to stop the mosquitos an
Stayed 1 night in Sep 2022

10/10 Excellent

Luis

Stayed 1 night in Mar 2022

6/10 Okay

Geronimo

Liked: Cleanliness
We are 2 gest and no sharing enaf drinking water, the shower towels are very old. The Hotel is Ok .. the Breakfast is a fraud $
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2021

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Bad wifi service and low water pressure
The room was good enough for the purpose of the stay however since we was at the top of the building the wifi was consistently dropping off, also the water pressure was so low that it take a lot of time to remove the shampoo and soap while taking shower.
Stayed 2 nights in Dec 2020

8/10 Good

JOANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Anna the house keeper is awesome very lovely lady. Ladies upfront nice the gentleman smilers love it. Complaint: SERVE TO MUCH BEANS EVERYDAY!!!!!! Need ice machine and microwave upfront for evening snack.
Stayed 9 nights in Aug 2019
Response from Reservaciones on 26 Aug 2019
Thanks for your comments

8/10 Good

dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Atención al cliente on 13 Jun 2019
Gracias por su visita, esperamos su regreso pronto. ¡Saludos!

4/10 Poor

Steven

Very noisy and simple hotel.
Not a very enjoyable stay! Could hear all voices and noises from the hallway and all the way from the reception area even if your room is all the way the other end and on a higher floor! Bed cover looked dirty! WiFi was good! Very minimal amenities and towels!
Stayed 3 nights in Dec 2018

2/10 Terrible

Luis

Disliked: Staff & service, property conditions & facilities
Bad service and place
That's not good enough for the money you paid bad place
Stayed 1 night in Aug 2017

2/10 Terrible

villegas family, v

Disliked: Staff & service, property conditions & facilities
Very close to downtown the purpose that I pick
People in the desk front very rude I ask for couple towels they said you have what you need in the room was no hot water I call the front desk they said let the water running tooked 20 minutes you expidia advertising with garages is only 5 spots if you come late in the night no space you have to park in the street expidia advertising with breakfast is one little fruit cup beans and eggs every day so I don't think I ever use expidia for my trips any more

4/10 Poor

bryan D., Lewisville, Tx

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice location, nut small bed for a couple.
We are both close to 6' tall and the double bed was too small. Price was good. Bed was hard. Room was clean nice breakfast. I will pay more in the future for comfort and a larger bed.

6/10 Okay

Verified traveller

4/10 Poor

thomas

Disliked: Room comfort

10/10 Excellent

Edith Alicia

Liked: Cleanliness, staff & service
El problema es que había muchas hormiguitas en el cuarto.
Stayed 2 nights in Apr 2024

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La habitación era sumamente pequeña y el drenaje del baño apestaba horrible. No había siquiera un ventilador para ahuyentar los zancudos. En el restaurante ni los buenos días te daban, llegaban automáticamente a darte el platillo que había sin dar oportunidad a que uno preguntara por opciones. El ruido era mucho, se escuchaban los demás huéspedes, el personal de limpieza gritando, etc…
Stayed 2 nights in Aug 2023

8/10 Good

Freddy

Liked: Staff & service, property conditions & facilities
H
Stayed 1 night in May 2023

10/10 Excellent

José Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realmente recomendable
Todo el personal es muy amable, las habitaciones están limpias, el desayuno incluido muy bueno
Stayed 3 nights in Apr 2023

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, room comfort
El Hotel está bien, pero en la atención no, ponen una botellita de agua de 250 mi para 3 personas y un jabón de baño también para 3 personas, 2 días no hubo agua caliente, está bien ubicado
Stayed 3 nights in Mar 2023

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien ubicada y buena relación precio calidad. El personal es amable. Su único punto negativo, es que no envían factura. La solicité 2 veces y todavía no la recibo
Stayed 2 nights in Mar 2023

8/10 Good

Juan Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Mar 2023

8/10 Good

FLORENCIO

Stayed 2 nights in Mar 2023

10/10 Excellent

Gari Rafael

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Mar 2023

10/10 Excellent

YUNUEN LIZU

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia agradable.
Stayed 2 nights in Mar 2023

6/10 Okay

Dolores

No oloa mal ni nada, pero no daba la impresora de estar linpio. El problema principal fue que nonhubo agua caliente en la regadera, esryve marcando a recepción y jamás contestaron, tuve que vestirme y bajar para comentarlo, me dijeron que estaba fallando la caldera y que la iban a prender, que les diera 10 minutos; pero jamas hubo agua caliente.
Stayed 1 night in Feb 2023

8/10 Good

Jose Rigoberto

Stayed 1 night in Feb 2023

8/10 Good

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo Tranquilo que es en su interior
Stayed 1 night in Jan 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo me parecio en perfectas condiciones y cumplio con mis expectativas.

10/10 Excellent

aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!!!!
Stayed 2 nights in Jul 2022

6/10 Okay

Pedro

Liked: Cleanliness, property conditions & facilities
Es muy centrico lo que te permite disfrutar de Morelia, el desayuno estuvo delicioso, el internet no sirve.
Stayed 1 night in Jul 2022

6/10 Okay

Jose Amparo

Stayed 1 night in Jun 2022

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si regresaría solo corrijan el wifi
La verdad en trato muy amables el lugar muy cómodo pero nunca pude conectarme al wifi
Stayed 1 night in Jun 2022

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garantizado
Me agrado a pesar que solo fueron dos noches, estuvo bien
Stayed 2 nights in May 2022

10/10 Excellent

Horacio Martinez

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo excelente, habitaciones y personal, sólo que no tienen despachadores de agua o la disponibilidad de adquirir más, hay q salir del hotel por ella a la tienda
Stayed 1 night in Mar 2022

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De lo mejor su ubicación
Stayed 1 night in Feb 2022

10/10 Excellent

JAIME

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar; limpio, cómodo y económico. El personal de limpieza atento y agradable; contrario en la recepción, con una actitud que no inspira buen recibimiento; no me gustó que parece que están de malas todo el tiempo, y no hay mucha diferencia entre las personas en los diferentes turnos.
Stayed 1 night in Nov 2021

2/10 Terrible

Juan Antonio

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Mala atencion
Pésima atención y aunque el desayuno es continental está horrible. Solicite apoyo en su aplicación y tampoco sin solución
Stayed 4 nights in Nov 2021

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio lo recomiendo
Stayed 1 night in Nov 2021

8/10 Good

Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para descansar
El hotel esta bien a buen precio, limpieza bien, desayuno incluido. Solo el estacionamiento esta chico
Stayed 1 night in Oct 2021

10/10 Excellent

Braulio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Maricela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bien para una noche
Bien para una noche con la familia. Personal amable y buen desayuno.
Stayed 1 night in Nov 2020

4/10 Poor

Luis, Jalisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habia cucarachas en los cuartos y poca ventilacion.
Stayed 1 night in Aug 2020

6/10 Okay

LR

Business traveller
Liked: Staff & service
Disliked: Cleanliness
El cuarto esta bien, el hotel también, pero estaba llevo de bichos
Stayed 1 night in Mar 2020
Response from Dpto de reservaciones on 27 Mar 2020
Buenos días el hotel cuenta con programas activos para la fumigacion de cada una de las habitaciones. tomamos en cuenta su opinión

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
No recomendable Quality plus Morelia
El hotel es sencillo, tiene buena apariencia exterior, sin embargo las habitaciones sencillas son incomodas, pésimas almohadas, las ventanas no tienen cortinas y permiten el paso de luz toda la noche, no cuidan el ruido a altas horas de la noche y para el colmo el. lugar del desayuno incluido es pequeño insuficiente, tienes que esperar mucho tiempo, esta mas grande el área de espera, mal el wifi,cajones de estacionamiento insuficiente. NO es recomendable
Stayed 2 nights in Jan 2020
Response from Reservaciones on 13 Jan 2020
Muchas gracias por todas las observaciones que nos hacen las tomaremos en cuenta para la mejora de nuestro servicio

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto. Establecimiento y ubicación inmejorables. Lo único es que el comedor es pequeño y hay que esperar bastante para desayunar. Ayudaría un poco de organización en la lista de espera
Stayed 7 nights in Dec 2019
Response from R on 8 Jan 2020
Muchas gracias por sus comentarios agradecemos mucho su visita y claro tomaremos en cuenta su sugerencia

6/10 Okay

Zenia

Liked: Cleanliness, room comfort
Todo bien, excepto que en la mañana no había agua caliente y no avisaron.
Stayed 2 nights in Nov 2019
Response from Reservaciones on 4 Dec 2019
muchas gracias y pedimos una disculpa por lo sucedido con el servicio de agua. muchas gracias por su visita

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin ningún problema durante toda nuestra estancia.
Stayed 2 nights in Nov 2019
Response from Reservaciones on 24 Nov 2019
Muchas gracias por sus comentarios