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Reviews of Hôtel l'Igloo

3 out of 5
Hôtel l'Igloo
270 Route de la Combe À Zore, Morzine

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 68 reviews" "
Rating 8 - Good. 19 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tania

Stayed 1 night in Feb 2024
Response from Emma on 24 Mar 2024
I learned later that this note was a false manipulation on your part... Looking forward to welcoming you :)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great welcome from Madame Jo and Mlle Emma, for a most enjoyable stay at Hotrl l'Igloo, Morzine. The rooms, bathrooms and public areas are all recently refurbished and kept spotlessly clean. All members of staff are helpful and cheery, with pretty good English, for customers whose French is not so good (like mine). Convenient for town and both lifts, Hotel l'Igloo is highly recommended.
Stayed 10 nights in Jan 2024
Response from Emma on 30 Jan 2024
Hello Richard and thank you very much, it was a real pleasure. We hope you had a good trip home and happy to welcome you again for a ski race or even holidays ! Kindest regards; Jo & Emma

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel L'igloo was in a very convenient location for all the restaurants and bars in Central Morzine and also for the first bus pick up of the day, which meant we always got a seat on the ski bus. Hotel was small and intimate with a lovely breakfast and relaxing sauna and steam room after skiing. Would thoroughly recommend.
Stayed 4 nights in Jan 2024
Response from Emma on 26 Jan 2024
Hello Marie and thank you very much ! Your satisfaction is our biggest reward. looking forward to welcome you again. Kindest regards; Jo & Emma

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emma on 9 Jan 2024
Bonjour Heidi et merci beaucoup ! Au plaisir de vous accueillir à nouveau :)

10/10 Excellent

Huw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Very relaxed, friendly and a stone’s throw from the lift.
Stayed 2 nights in Dec 2023
Response from Emma on 26 Dec 2023
Thank you very much ! Your satisfaction is our biggest reward

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect companion for an activity holiday. Excellent location, relaxed and friendly atmosphere. Would stay again.
Stayed 3 nights in Mar 2023
Response from Josette on 8 Mar 2023
Hello M. John and thanks a lot , really happy you appreciated my Igloo and our work , Take care and hope to see you again, yours faithfully

10/10 Excellent

Richard, Northampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the sauna was great at the end of a day’s skiing
Stayed 3 nights in Feb 2023
Response from Josette on 1 Mar 2023
Hello and Thanks a lot , I'm really happy when you are Happy , Take care and hope to see you again , Best wishes

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from Josette on 13 Feb 2023
Bonjour et merci beaucoup, Je suis toujours très contente que vous ayez passé un agréable séjour dans mon Igloo et que nous ayons participé à la réussite de vos vacances, Bien cordialement et à bientot

10/10 Excellent

S N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo MTB trip
Great little hotel in an excellent location for the town, but also literally 2 min walk from the Pleney and Super Morzine lifts. The host was really nice, very accommodating. Remember it’s a small independent and not a Holiday Inn, so don’t expect the polish that comes with that. For a great affordable, clean convenient place in Morzine, this was perfect.
Stayed 3 nights in Aug 2022
Response from Jo on 23 Aug 2022
Hello and Thanks a lot , really enjoy you appreciated and understood my Igloo and our work , Hope to see you again, take care and best wishes

6/10 Okay

Scott

Stayed 2 nights in Jul 2022
Response from Emma on 28 Dec 2023
Merci Scott

10/10 Excellent

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très gentille Josette au l’hôtel l’igloo
Wonderful hostess Josette. What a lovely person and very welcoming. Extremely professional and the place is very clean. Nice breakfast. Friendly staff.
Stayed 7 nights in Feb 2022
Response from josette on 21 Feb 2022
Hello M. Steve , Glad to have participated in the success of your vacation and happy that you enjoyed my Igloo ; Best wishes and hope to see you next time

6/10 Okay

Lindsay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Igloo is in the perfect location just a few minutes from either of Morzine's main lifts which also means it's ideal for bars, ski hire and restaurants. The (cold) breakfast is what you'd expect to find at a ski hotel and the room was fine, with good clean bathroom facilities. The ski room is good with a heated boot rack and there is a steam room/sauna which we didn't use. It is on the main road which our room overlooked so was quite noisy and it lacks a bar so is pretty much a B&B. We would stay there again but probably not at this time of year as the current rates are expensive for the overall package.
Stayed 4 nights in Feb 2022
Response from josette on 13 Feb 2022
Hello and thanks, We have the disadvantages of our advantages, we are in the center so noisy ....For breakfast , we serve French Breakfast ; hope to see you next time and best wishes

8/10 Good

John

Stayed 4 nights in Feb 2022
Response from josette on 10 Feb 2022
Hello M. John , Enjoy you appreciated my Igloo , Best wishes and see you next time

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently located near the two main Morzine lifts, the restaurants and bars, shops and ski hire. Very helpful and friendly staff. Perhaps could do with a slightly larger breakfast buffet.
Stayed 4 nights in Feb 2022
Response from josette on 10 Feb 2022
Hello and thanks a lot , Happy you are happy ! (We propose French Breakfast ) Take care and see you ...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely staff, nice clean room, simple breakfast. Improvements would be double / triple glazing as could hear traffic noise at night and better wifi. Enjoyable stay
Stayed 3 nights in Jan 2022
Response from josette on 1 Feb 2022
Hello and thanks a lot , Happy you are Happy , we are waiting for you next time ! They are double glazing and shutters too but we are in the center ; We 'll work on Wifi .. Best wishes

10/10 Excellent

Todd

Stayed 1 night in Dec 2021
Response from Emma on 28 Dec 2023
Thanks Todd !

10/10 Excellent

Louis Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021
Response from Josette on 24 Jun 2021
Bonsoir et merci, Ravie que vous ayez passé un bon séjour dans mon Igloo . En espérant vous recevoir à nouveau, prenez soin de Vous Bien cordialement

10/10 Excellent

Noweed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Josette on 28 Jun 2020
Merci et au plaisir de vous recevoir, bien cordialement

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, room was very warm with no heating on. WiFi didn’t seem to work with iMessage but not the end of the world. Friendly staff but not always available. Good buffet breakfast.
Stayed 4 nights in Feb 2020
Response from Jo on 10 Feb 2020
Bonjour et merci, Je suis ravie que vous ayez apprécié votre séjour dans notre jolie station ; désolée pour la Wifi, nous attendons la fibre ! Au plaisir de vous recevoir ; Bien cordialement

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a good location
No complaints about the hotel or staff. The only issue was that the ground floor apartment we had (room 2) didn't have a proper curtain so if you have the light on at night people can see in.
Stayed 3 nights in Jan 2020
Response from Jo on 30 Jan 2020
Hello M. George , you could ask me, there are shutters outside on the balcony ,like in all French chalet ! Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in hotel igloo for a short ski break in January. Before arriving, the staff were really helpful and altered the booking to suit a changed travel plan and answered all our questions about late checkin promptly and helpfully. We arrived late, but check in was really easy. The rooms were clean and comfortable and were just what we needed, the beds were great. Breakfast was a mix of breads, croissants, serials, hams, cheeses, eggs and pastries. Again, this was very good and set us up for the day. Another useful thing is that the ski/boot room is by the back door so getting ready to go out was really easy too. Location wise, the hotel is almost half way between the Plenny and super morzine lifts (300 to 400m) so it was dead easy to walk there. It’s also only a short walk into town for food and drink so that was good too. We only had a couple of nights there so didn’t have time to explore the restaurants and bars but the brewery bar over the road was excellent as were the two closest restaurants. Although our room was on the ground floor and facing the road, noise wasn’t a big issue with the shutters closed. Overall, this was a great break and I’d definitely stay here again.
Stayed 2 nights in Jan 2020
Response from Jo on 6 Feb 2020
Hello and thanks, Happy you had great time in my Igloo, hope to see you ...Best wishes

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely winter stay
Amazing stay. Room was so clean and spacious with everything we needed. Lovely and warm when it was so cold and snowy outside. Great breakfast every morning, and it was nice to have a kitchen so we didnt have to eat out every night. Only 5 minute walk from the cable car and a great ski room with boot dryer in the basement of the hotel.
Stayed 7 nights in Jan 2020
Response from Jo on 14 Jan 2020
Hello and Thanks, Really happy you had good time in My Igloo , hope to see you again, Best wishes for 2020 !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Jo on 19 Dec 2019
Bonjour et Merci, Ravie que vous ayez apprécié notre travail , Je vous souhaite de Joyeuses Fêtes de fin d'Année

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Josette on 17 Aug 2019
Bonjour et merci, ravie que mon Igloo vous ait plu ; au plaisir de vous recevoir, bien cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great if your on a budget
Clean, shower & bath in room, breakfast was adequate. Good no frills hotel.
Stayed 2 nights in Aug 2019
Response from JO on 6 Aug 2019
Bonjour et merci, au plaisir de vous recevoir, Bien cordialement

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hotel. Great location for the town and ski lift. The hotel is spotlessly clean and very well ran.
Stayed 2 nights in Apr 2019
Response from Josette on 2 May 2019
Hello and thanks, Really happy you appreciated my Igloo § my work ; Hope to see you again, Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Jo on 11 Apr 2019
Hello and Thanks ! Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in convenient location for skiing. Rooms very clean and comfortable.
Stayed 4 nights in Mar 2019
Response from Jo on 4 Apr 2019
Hello and happy you appreciated my Igloo ; Best regards and hope to se you again ,

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019
Response from Jo on 5 Apr 2019
Hello and thanks , Hope to see you again !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel - third time at L'Igloo and will definitely be back again.
Stayed 5 nights in Mar 2019
Response from Josette on 4 Apr 2019
You're welcome ! Best wishes

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - only a couple of minutes walk to the pleney lift & The Super M lift. Basic rooms but comfy beds & good shower. Ideal - will use again.
Stayed 3 nights in Mar 2019
Response from Josette on 21 Mar 2019
Hello and thanks, Really appreciated you like my Igloo ; Best wishes and hope to see you again

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from Jo on 5 Apr 2019
Hello, Hope you had good time in my Igloo and in Morzine , Best wishes

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in great location
L’igloo Is a perfectly satisfactory hotel for a budget stay in an expensive town. Clean, nice saunas, ski room, decent breakfast. Rooms are very hot! With heat off in February, I had to leave balcony door open all night! Nice folks, convenient to everything.
Stayed 1 night in Mar 2019
Response from Josette on 13 Mar 2019
Hello and thanks, Happy you had good days in Igloo , Best regards and hope to see you ....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location for skiing
The general facilities and breakfast is on the basic side but you have everything you need. Room was clean although very hot at all times. The sauna and steam room was good but a hot tub would be a nice addition. Staff were happy to help with most requests. The best feature by far was the location - at the end of the main high street and a 5 min walk from both of the two main ski lifts, very convenient.
Stayed 4 nights in Feb 2019
Response from Josette on 20 Feb 2019
Hello and happy you had good time in Igloo and in Morzine ! Next time, ask us about temperature, we can change it ; best regards and see you ....

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
An ideal place to stay.......
5 nights skiing, relatively late booking. Ideal location, friendly and helpful staff. Everything needed, only issue which is likely shared everywhere was heat in the rooms, which meant leaving the external balcony doors open to be able to sleep. This did not cause a problem as little noise and temperature was about right.
Stayed 5 nights in Feb 2019
Response from Josette on 20 Feb 2019
Hello and thanks, you should ask us about heat, we can change it , best wishes and hope to see you again,

10/10 Excellent

Jørgen, Nesodden

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, friendly staff and good breakfast, and very important it is only 3 minutes walk from Super Morzine and lifts to Avoriaz.
Stayed 3 nights in Mar 2024

6/10 Okay

JEREMY

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Emma on 14 Jan 2024
Bonjour Jeremy, Pouvez vous développer votre note de 6/10 ? En vous remerciant par avance Belle soirée à vous

10/10 Excellent

Nazli

Travelled with family
Stayed 4 nights in Dec 2023
Response from Emma on 9 Jan 2024
Bonjour Nazli et merci beaucoup ! A la prochaine

6/10 Okay

Pierre-Louis, ST GENIS LAVAL

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Emma on 28 Dec 2023
Au plaisir

8/10 Good

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Emma on 28 Dec 2023
Merci beaucoup Sébastien, à la prochaine :)

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Emma on 28 Dec 2023
Merci Daniel, au plaisir

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien situé et bon accueil. Chambre très bien
Stayed 2 nights in Jun 2023
Response from Josette on 7 Jul 2023
Bonjour Jonathan et merci pour cet avis positif :) au plaisir

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Emma on 28 Dec 2023
Merci beaucoup Alain, à la prochaine !

6/10 Okay

Aurélien

Business traveller
Liked: Cleanliness
Hôtel plutôt classique et petit déjeuner pas extraordinaire au vu du prix.
Stayed 2 nights in Mar 2023

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Josette on 13 Mar 2023
Bonjour et Merci, ravie d'avoir participé à la réussite de votre séjour, Bien cordialement

8/10 Good

franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil parfait rapide Hébergement dans style chalet bois Très bien calme Génial Expérience A renouveler
Stayed 1 night in Sep 2022
Response from Emma on 28 Dec 2023
Merci beaucoup Franck, votre satisfaction est notre plus belle réussite ! Au plaisir

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from Jo on 19 Aug 2022
Hello and Thanks a lot , Happy you had great time in my Igloo and in Morzine, Hope to see you again, Take care

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Jo on 15 Jun 2022
Bonjour et Merci ! Ravie que mon Igloo et notre travail vous aient plu ; Au plaisir de vous recevoir .

10/10 Excellent

ELisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Séjour parfait . Chambre très agréable
Stayed 2 nights in Apr 2022
Response from Josette on 8 Jun 2022
Bonjour et merci, Ravie que mon Igloo vous ait plu , au plaisir de vous recevoir, Bien cordialement

4/10 Poor

tomas

Liked: Cleanliness
Disliked: Staff & service
Unfrendly staff
Unfrendly staff not a nice welcome Dyring breakfast the star was angry cause er used a wrong table Dyring check out agsin unfrendly staff Not a food expierince
Stayed 1 night in Feb 2022
Response from josette on 21 Feb 2022
Hello and sorry , you are not happy because when I asked you to pay , you was sure it was payed ...You just booked 1 night on saturday 13 h 30 and arrived near 15 h , Then Expedia didnot ask you credit card numbers .Thanks to be honest ; Kind regards