Front of property

Reviews of Hotel Zico

3 out of 5
Hotel Zico
200 E El Camino Real, Mountain View, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 527 out of 1104 reviews" "
Rating 8 - Good. 276 out of 1104 reviews" "
Rating 6 - Okay. 124 out of 1104 reviews" "
Rating 4 - Poor. 102 out of 1104 reviews" "
Rating 2 - Terrible. 75 out of 1104 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Esther De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Santa Clara to see Luke combs concert! This was a double surprise and blessing! This hotel when you walk in, gives you a sense or vibe of being somewhere, almost tropical, and secluded and very safe.. our room had double doors, and they literally face the freeway. And yes, there was a hum, but we slept like rocks. We slept so good better than I do in my own bed at home! The place is impeccably clean. And I don’t mean like bleach, clean, or it reeks like sanitizer, no this place had such a beautiful scent and such a beautiful ambience … the rooms are big and spacious. The bed is comfortable. The gals front desk are very quiet and kind and the guests. There are also quiet and kind. I was very grateful they have a continental breakfast with orange juice and oatmeal and bagels and toast and cereals coffee and it happens to be Starbucks coffee, it was just an overall very good stay and I would stay there if I was ever in that area again up the street has a Market plus eateries, and Levi stadium wasn’t far at all !!. And the price was reasonable! My daughter, and I absolutely loved it 🙌🙌🙌💗
Stayed 1 night in May 2024
Response from Krystal C. | Xperience Associate at Hotel Zico on 20 May 2024
Dear Ms. Camp,We are delighted to hear that you enjoyed your stay with us! We greatly appreciate your kind words, and we hope to welcome you again in the near future. Have a wonderful day!Best,Krystal C. Xperience Associate at Hotel Zico

10/10 Excellent

Jody

Liked: Staff & service, amenities, property conditions & facilities
All great. But asked for a room refresh after 2 days and no one came.
Stayed 3 nights in May 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Jody,Thank you for your positive feedback about your recent stay. We're glad to hear that everything was great overall. However, we apologize for the oversight in not providing the requested room refresh. We typically provide service every 3 days unless requested by the guest, but we understand the importance of accommodating individual preferences. We will address this internally to ensure better communication and service in the future. We appreciate your understanding and hope to welcome you back for an even better experience.Hospitably,

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Mr Troy,Thank you for your stellar rating! We're thrilled to know you had an excellent experience during your stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Hospitably,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice prices
Stayed 2 nights in May 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Mr Jose,Thank you for your positive review! We're delighted to hear that you found our prices nice. We strive to offer competitive rates while maintaining high-quality service. We hope to welcome you back soon.Hospitably,

4/10 Poor

Carlo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Noise at early times. People walking and talking since 6 am. You can hear steps over you
Stayed 1 night in May 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Mr Carlo,I'm sorry to hear about the disturbance caused by noise during your stay. Your comfort is important to us, and I apologize for any inconvenience this may have caused. We will address this issue to ensure a quieter experience for our guests in the future. Thank you for bringing this to our attention.Hospitably,

6/10 Okay

Sarah

Business traveller
I booked a kings room and they gave me a full/queen room that is so small like a closet
Stayed 1 night in May 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Ms Sarah,I apologize for the mix-up with your room and the discomfort you experienced. This is not the standard we aim to provide. We understand how important it is to receive the room you booked, and we will work on ensuring such issues are addressed.Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.Hospitably,

6/10 Okay

Patricia

Business traveller, Travelled with partner
Disliked: Staff & service
I didn't like, that tey didn't respect my reservation. The front desk lady cancel it.
Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Ms Particia,I apologize for the inconvenience you experienced with your reservation. This is not the service we strive for, and we will address this issue with our team. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.Hospitably,

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Khristin

Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Khristin,We're deeply sorry to hear about your dissatisfaction with your recent stay. Your experience falls short of our standards, and we apologize for any inconvenience or discomfort you encountered. We value your feedback and would appreciate the opportunity to address your concerns directly. Please feel free to reach out to our management team so that we can discuss your experience in more detail and work towards a resolution.Hospitably,

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2024
Response from Marlon on 1 May 2024
Hi Mario, we appreciate your positive response. Hoping to serving you again.

10/10 Excellent

joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean and the staff were the nicest, the areas around provided food and drinks just a 5 minute walk away
Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 29 Apr 2024
Dear Joao,Thank you for your positive feedback! We're glad you enjoyed the spacious, clean room and our friendly staff. It's great to hear that the nearby dining options were convenient for you. We look forward to welcoming you back soon!Hospitably,

8/10 Good

Donnell

Business traveller
Liked: Cleanliness, staff & service, amenities
A few broken items. Low desk chair not adjustable and toilet flush buttons broken but was still flushable.
Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 29 Apr 2024
Dear Donnell,Thank you for providing feedback on your recent stay. We apologize for any inconvenience caused by the broken items in your room. Rest assured, we'll address these issues promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a fully satisfactory stay.Hospitably,

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just wonderful
Stayed 1 night in Feb 2024
Response from Citlali - Junior Xperience Manager on 29 Apr 2024
Dear Mr Mario,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future!Hospitably,

4/10 Poor

Mayra

Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Ms Mayra,We're sorry to hear that your recent experience fell short of your expectations. Your feedback is important to us, and we would like to learn more about what aspects of your stay were unsatisfactory so that we can address them appropriately. Please feel free to reach out to our management team to discuss your concerns further. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.Hospitably,

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the GLASS BATHROOM SINK STAFF WAS GREAT BUT NEEDS MORE ENTERTAINMENT AND AMENITIES
Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 29 Apr 2024
Dear Mr David,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future!Hospitably,

10/10 Excellent

Wendy

Stayed 2 nights in Apr 2024
Response from Citlali - Junior Xperience Manager on 20 May 2024
Dear Ms Wendy,Thank you for your excellent rating! We're delighted to hear that you had a fantastic experience during your stay. We appreciate your support and hope to have the pleasure of welcoming you back again soon.Hospitably,

4/10 Poor

Misako

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, but very old. Since the gate of parking closes at 9:00 pm, we have to park open parking area when we got back to the hotel after 9:00pm where homeless people staying in the cars were around. We saw shuttered glasses of car window on the ground. We felt unsafe and moved to another hotel. When we asked to change one dollar bill for laundry at the front desk, she said we did not have quarters.
Stayed 9 nights in Apr 2024
Response from Citlali - Junior Xperience Manager on 29 Apr 2024
Dear Misako,We apologize for the inconvenience you experienced during your stay. Your safety is important to us, and we'll review our parking policies to address your concerns. We regret any discomfort caused by the hotel's condition and will continue to improve our facilities. We apologize for any inconvenience with the change for laundry and will ensure better access to services in the future. We appreciate your feedback and hope to regain your trust.Hospitably,

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fitness center and that they offer continental breakfast! It is close to many great food spots and staff is friendly!
Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 29 Apr 2024
Dear Mr Fabian,Thank you for your positive review! We're delighted to hear that you enjoyed our fitness center and complimentary continental breakfast. It's wonderful to know that our location near great dining options added to your experience, and we're thrilled that you found our staff friendly. We look forward to welcoming you back for another enjoyable stay!Hospitably,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Markelle

Business traveller
Liked: Cleanliness, staff & service
i like the style of the building
Stayed 2 nights in Apr 2024
Response from Citlali - Junior Xperience Manager on 14 Apr 2024
Dear Markelle,Thank you so much for your feedback! We're thrilled to hear that you appreciate the style of our building. Creating a unique and visually appealing environment is something we strive for, and it's fantastic to know that it resonates with you. If there's anything else you'd like to share or if you have any suggestions for how we can make your experience even better, please don't hesitate to let us know. We're always looking for ways to enhance our guests' enjoyment.Hospitably,

10/10 Excellent

vivek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

6/10 Okay

Akif

Stayed 3 nights in Mar 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel, I always stay here when I’m traveling to Mountain View.
Stayed 1 night in Apr 2024
Response from Citlali - Junior Xperience Manager on 3 Apr 2024
Dear Ms Christina,Thank you for your review! We're glad to hear that you consistently find our hotel to be nice and clean during your visits to Mountain View. Providing a comfortable and inviting environment for our guests is always our goal, and we're delighted that we've been able to meet your expectations. We appreciate your support and look forward to welcoming you back on your next trip to the area!Hospitably,

2/10 Terrible

Queenie, Laguna Woods

Business traveller
Room was good. However, my car got broken into while parked in the parking lot. Had to replaced a broken window and my outdoor blanket was stolen. 🙁
Stayed 7 nights in Mar 2024
Response from Citlali - Junior Xperience Manager on 3 Apr 2024
Dear Ms Queenie,We deeply regret the inconvenience you experienced during your recent stay. Your safety and security are paramount to us, and we sincerely apologize for the incident with your car.We understand the frustration and inconvenience caused by the theft of your belongings, and we empathize with your situation. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Hospitably,

10/10 Excellent

Salvador, Granada Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place.
Stayed 1 night in Mar 2024
Response from Citlali - Junior Xperience Manager on 1 Apr 2024
Dear Salvador,Thank you so much for your kind words! We're thrilled to hear that you found our place nice and clean. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Citlali - Junior Xperience Manager on 1 Apr 2024
Dear Mr Gary,Thank you for your fantastic rating! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our utmost priority, and we look forward to continuing to exceed your expectations in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Hospitably,

4/10 Poor

Maria

Business traveller
Liked: Amenities
Disliked: Staff & service
Staff members were rude
Stayed 3 nights in Mar 2024
Response from Citlali - Junior Xperience Manager on 1 Apr 2024
Dear Ms Maria,We're genuinely sorry to hear about your experience with our staff. Please accept our sincerest apologies for any rudeness you encountered. Providing excellent service and creating a positive experience for our guests is of the utmost importance to us. We take your feedback seriously and will address this issue with our team to ensure it doesn't happen again. If there's anything else you'd like to share with us or if there's anything we can do to make things right, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and welcome you back for a more pleasant experience in the future.Hospitably,

8/10 Good

Dominique

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Citlali - Junior Xperience Manager on 1 Apr 2024
Dear Ms Dominique,Thank you for your feedback and for choosing our establishment! We're glad to hear that you had a positive experience overall. If there's anything specific that we could improve upon to make your next visit even better, please feel free to share it with us. We always strive to provide the best possible service to our guests. We hope to have the opportunity to welcome you back again soon!Hospitably,

10/10 Excellent

Arnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap. Very clean
Stayed 1 night in Mar 2024
Response from Citlali - Junior Xperience Manager on 1 Apr 2024
Dear Mr Arnel,Thank you for your wonderful review! We're delighted to hear that you found our place both affordable and exceptionally clean. Providing a comfortable and hygienic environment for our guests is always a top priority. We're thrilled that you enjoyed your experience with us, and we look forward to welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to let us know.Hospitably,

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Citlali - Junior Xperience Manager on 1 Apr 2024
Dear Mr Glen,Thank you for your positive feedback! We're glad to hear that you had a good experience overall. Your satisfaction is important to us, and we're always striving to improve. If there's anything specific you think we could do to earn that extra star in the future, please feel free to let us know. We appreciate your support and hope to see you again soon!Hospitably,

8/10 Good

Richie

Business traveller
Liked: Staff & service, amenities
The ambient was nice. The closeness to the freeway was irritable to my ears. The bathroom was decent but could tell there was some work done which made the feel a bit questionable. The room phone was a bit dirty as it had food residue on it. Other than that, the room appeared clean.
Stayed 1 night in Mar 2024
Response from Citlali - Junior Xperience Manager on 1 Apr 2024
Dear Mr Richie,Thank you for sharing your feedback. We're pleased to hear that you enjoyed the ambiance of our establishment. We apologize for any inconvenience caused by the proximity to the freeway; we understand how disruptive noise can be. Regarding the bathroom, we're continually working on improvements, and your feedback helps us identify areas for enhancement. We apologize for the oversight with the room phone and assure you that cleanliness is a top priority. Your comments will be addressed promptly. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future. If there's anything else we can assist you with, please let us know.Hospitably,

10/10 Excellent

Amelia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here for the night, easy parking, room was clean, the king size bed was comfy and the continental breakfast was good; would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Team Zico on 24 Mar 2024
Hi Amelia, thank you for taking the time to write us a review. We're glad you enjoy you stay! We hope to see you soon!

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024
Response from Team Zico on 24 Mar 2024
Thank you for stay with us! Glad everything was great and thank for taking the time to let us know! We hope to see you book with us again!

10/10 Excellent

Jose, San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a "Hidden gem" very nice and quiet. Room spacious, clean and cozy. Perfect if you just want to get away and relax. Location is great about 15 min drive to Santa Row and mall.
Stayed 1 night in Mar 2024
Response from Team Zico on 24 Mar 2024
Thank you Jose! We're glad you enjoyed your stay, we appreciate you taking the time to let us know! If there was a particular room that stood out to you please let us on you next stay, we'll try our best to accommodate! We hope to see you soon!

8/10 Good

ABBAS, Vallejo

Travelled with family
Liked: Staff & service
It was ok.
Stayed 2 nights in Jan 2024
Response from Citlali - Junior Xperience Manager on 20 Mar 2024
Dear Abbas,Thank you for sharing your feedback with us. We're sorry to hear that your experience was just okay. Your satisfaction is important to us, and we're committed to improving wherever possible. If there's anything specific you think we could do better, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.Hospitably,

4/10 Poor

Paula

Stayed 1 night in Mar 2024

4/10 Poor

Monica

Business traveller
Coffee machine in room spewed coffee grounds into coffee/ no AC in room or fan.
Stayed 1 night in Mar 2024
Response from Citlali - Junior Xperience Manager on 20 Mar 2024
Dear Ms Monica,We apologize for the inconvenience you experienced during your stay. We'll address the issues with the coffee machine and ensure better ventilation options in the room. Additionally, we want to highlight that each room is equipped with a thermostat on the wall to control the AC unit. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more comfortable stay.Hospitably,

8/10 Good

sandesh

Travelled with family
Liked: Cleanliness, staff & service
Parking access can be made better.
Stayed 1 night in Mar 2024
Response from Citlali - Junior Xperience Manager on 20 Mar 2024
Dear Sandesh,Thank you for sharing your feedback regarding our parking access. We appreciate your input and will definitely take it into consideration as we strive to improve our services. Our aim is to ensure convenience and ease for all our guests. If you have any further suggestions or specific areas for improvement, please feel free to share them with us. We value your perspective and hope to provide an even better experience for you in the future.Hospitably,

10/10 Excellent

Sisileo

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Clean and comfortable! Excellent!
Stayed 1 night in Feb 2024
Response from Citlali - Junior Xperience Manager on 20 Mar 2024
Thank you for the positive review! We're thrilled to hear that you found your stay with us clean and comfortable. Providing a pleasant experience for our guests is always our top priority. If there's anything specific that stands out to you or any way we can further enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay!Hospitably,

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed 3 nights. It is conveniently located with easy indoor parking. The room is clean and spacious. The breakfast is ok. The staff are friendly and helpful. Will stay again next time.
Stayed 3 nights in Mar 2024
Response from Citlali - Junior Xperience Manager on 20 Mar 2024
Dear Mr John, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your three-night stay and found our location convenient, parking easy, and room clean and spacious. It's fantastic to know that our breakfast met your expectations and that our staff were friendly and helpful throughout your stay. We truly appreciate your kind words and are delighted to hear that you plan on staying with us again next time. We look forward to welcoming you back!Hospitably,

8/10 Good

hamid

Stayed 2 nights in Feb 2024
Response from Team Zico on 24 Mar 2024
Thank you for the feedback and taking the time to let us know how you experience was, we appreciate it!We hope to see you stay with us again!

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price. It's a nice place
Stayed 1 night in Mar 2024
Response from Citlali - Jr Xperience Manager on 12 Mar 2024
Dear Mr Glenn,Thank you for your feedback! We're glad to hear that you enjoyed your experience with us. Our prices are set to provide a high quality experience for our guests, we strive to offer good value for the level of service and quality that we provide. We hope to see you again soon!Hospitably,

10/10 Excellent

Lourdes Lulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very interesting and beautiful. I like the interior design. Nice, clean and very homely Greek style.
Stayed 3 nights in Mar 2024
Response from Citlali - Junior Xperience Manager on 20 Mar 2024
Dear Ms Lourdes,Thank you for your wonderful review! We're thrilled to hear that you found our room's interior design interesting, beautiful, and reminiscent of a homely Greek style. Creating a warm and inviting atmosphere for our guests is important to us, and we're delighted that you appreciated the attention to detail in our decor. Your compliments about the cleanliness and homely ambiance mean a lot to us. If there are any specific aspects of the design that you particularly enjoyed or any suggestions for further enhancing your experience, please feel free to share. We look forward to welcoming you back for another enjoyable stay!Hospitably,

10/10 Excellent

Beatríz

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been there few time but this time was to noise ppl screaming at 2 am,noises up and on side at 5 am keep walking me up
Stayed 1 night in Mar 2024
Response from Citlali - Jr Xperience Manager on 12 Mar 2024
Dear Ms. Beatriz,Thank you for taking the time to provide feedback on your recent experience at our property. We apologize for the disturbance caused by noise from other guests during your stay. We strive to provide peaceful and comfortable atmosphere for all of our gusts, and we regret that this was not the case during your visit. Please know that we take guest satisfaction serious. We appreciate your feedback and hope you will give us another chance to provide you with a better experience.Hospitably,

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice😊
Stayed 1 night in Mar 2024
Response from Citlali - Jr Xperience Manager on 12 Mar 2024
Dear Mr Jason,We are glad to hear that you enjoyed your experience with us. If there is anything else we can do to further enhance your visit, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back soon.Hospitably,

2/10 Terrible

Troy

Disliked: Property conditions & facilities
Bad
Stayed 1 night in Mar 2024

10/10 Excellent

Rosalio, mountain view

Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team Zico on 24 Mar 2024
Thank you for your feedback! We're glad you enjoy your stay! We hope to see you stay with us soon!

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

2/10 Terrible

Mansour

Disliked: Staff & service, property conditions & facilities
Unauthorized charges by hotel front desk
Stayed 3 nights in Feb 2024
Response from Citlali - Junior Xperience Manager on 5 Mar 2024
Dear Mr Mansour,We apologize for any inconvenience you experienced regarding unauthorized charges. Our team takes such matters seriously. We would be more than happy to email you a receipt of the charges. Please feel free to reach out to us.Hospitably,