Front of property

Reviews of The Ameswell Hotel

4.5 out of 5
The Ameswell Hotel
800 Moffett Blvd, Mountain View, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 534 out of 650 reviews" "
Rating 8 - Good. 70 out of 650 reviews" "
Rating 6 - Okay. 19 out of 650 reviews" "
Rating 4 - Poor. 11 out of 650 reviews" "
Rating 2 - Terrible. 16 out of 650 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baljit

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Neena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a modern hotel with all the amenities one needs for a short stay.
Stayed 2 nights in May 2024

8/10 Good

yong fang

Liked: Cleanliness, staff & service, property conditions & facilities
Except shower little weak, other things like cleanliness, parking, spaciouse room, etc very good.
Stayed 2 nights in May 2024
Response from Guest Experience on 15 May 2024
Hello, Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay at our hotel, specifically our cleanliness, parking and spacious room. We have also noted your comment about the shower pressure and will look into potential solutions to improve the comfort of our guests. We hope you visit soon!

10/10 Excellent

Venus, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staycation at Ameswell Hotel! Love the newly design and environment around the hotel.
Stayed 1 night in May 2024
Response from Guest Experience on 15 May 2024
Hello Venus, Thank you for your most recent stay and review of our hotel! We are thrilled to learn you had a very nice time during your staycation at The Ameswell. We look forward to welcoming you back on your next visit to Mountain View!

10/10 Excellent

Ysabel

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and very friendly staff. Room was very comfortable and spacious. New beddings, furnitures, and safe parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peng, Rancho Palos Verdes

Stayed 2 nights in Apr 2024
Response from Guest Experience on 18 May 2024
Hi Peng, We are glad to have accommodated you during your time here at The Ameswell Hotel! We hope to see you again!

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at this hotel
Stayed 1 night in Apr 2024
Response from The Guest Experience Team on 28 Apr 2024
Hi Ramona, Thanks for your high rating. We hope to welcome you back to The Ameswell Hotel soon!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Guest Experience Team on 25 Apr 2024
Hi Tim, Thanks for taking the time to leave our property a review. We appreciate your high rating and hope to welcome you back to The Ameswell Hotel soon!

8/10 Good

Georgia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2 nights in Mar 2024
Response from Guest Experience on 20 Apr 2024
Hello Georgia, Thank you for choosing the Ameswell Hotel for your stay! We appreciate your rating! We hope to see you again.

10/10 Excellent

Nidha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Experience on 20 Apr 2024
Hello Nidha, We appreciate your high rating! Thank you for choosing The Ameswell Hotel for your stay and we hope to welcome you back!

10/10 Excellent

Fernando Diogo

Stayed 2 nights in Apr 2024
Response from Guest Experience on 8 May 2024
Hello Fernando, Thank you for your most recent stay and rating of our hotel! Please do not hesitate to return.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional hotel. Beautiful amenities, excellent service and a safe and quiet location centrally located .
Stayed 3 nights in Apr 2024
Response from Guest Experience on 13 Apr 2024
Hello Heather, Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are thrilled to hear that you had an exceptional experience with us.We are happy to know that you appreciated our beautiful amenities, excellent service, and our safe and quiet location. Our central location is indeed convenient for our guests to explore the surrounding areas.Once again, thank you for your kind words and we look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Raina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Mar 2024
Response from Guest Experience on 9 Apr 2024
Hello,We love your review of our hotel. We'll be sure to pass down your compliments to the team. It was our pleasure to have you as our guest and we hope you come back to visit us soon!

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy and sophisticated. friendly and accommodating staff. Clean and organized.stress free check in and easy check out
Stayed 1 night in Apr 2024
Response from The Guest Experience Team on 13 Apr 2024
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our staff to be friendly and accommodating, our hotel to be classy and sophisticated, and your check-in and check-out experiences to be stress-free and easy.We look forward to welcoming you back in the future and providing you with another enjoyable stay.

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to deive to multiple places being on 101, without being loud. The room was clean and as expected.
Stayed 3 nights in Mar 2024
Response from Guest Experience on 6 Apr 2024
Hello,Thank you for leaving your rating and review. We appreciate you taking the time to let us know about your experience. We hope to see you again on your next trip to Mountain View

10/10 Excellent

Ramona

Stayed 1 night in Apr 2024
Response from The Guest Experience Team on 28 Apr 2024
Hi Ramona, Thank you for taking the time to leave our property a review. We hope to welcome you back to our property soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with tons of amenities.
Stayed 1 night in Mar 2024
Response from Guest Experience on 9 Apr 2024
Hello, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our hotel and rooms to your expectations. We hope to see you next time!

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff and fast and friendly service. The hotel is alway spot clean and my room is ready in excellent condition upon check in. Very comfortable. And I love it
Stayed 1 night in Mar 2024
Response from Guest Experience on 4 Apr 2024
Hello, Thank you for choosing The Ameswell Hotel for your stay Ramona! We appreciate you pointing out our staff as they strive for all our guests to have a memorable time here! We hope to welcome you back soon!

10/10 Excellent

Vinaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean
Stayed 6 nights in Mar 2024
Response from Guest Experience on 2 Apr 2024
Hello, Delighted to have accommodated you during your stay with us! Thank you for choosing The Ameswell while you were in the Mountain View area. We hope to see you again!

10/10 Excellent

Bahram, El Macero

Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel
Stayed 1 night in Mar 2024
Response from Guest Experience on 2 Apr 2024
Hello, We appreciate your feedback and rating! We hope to welcome you back when you return to the Mountain View area!

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided on a last minute staycation with the family. Looked around at a few hotels within a 30 min. drive and came across this place. It had a pool for the kids and a restaurant and bar for my husband and I. Great stay, everyone was awesome. We will definitely be back.
Stayed 2 nights in Mar 2024
Response from Guest Experience on 27 Mar 2024
Hello Kristen, Thank you so much for sharing your experience at our hotel. We are thrilled to hear that you and your family had a great staycation with us! We are delighted to hear that our restaurant and bar were the perfect spot for you and your husband to relax and unwind. Our team takes pride in providing excellent service to our guests, and we are happy to know that it was reflected in your stay.We appreciate your kind words and we look forward to welcoming you and your family back in the near future.

10/10 Excellent

Love Jane

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time and still satisfied.
Stayed 1 night in Mar 2024
Response from Guest Experience on 26 Mar 2024
Hello Jane, We thank you for your loyalty and appreciate you choosing to stay with us again. We want the best for all of our guests and we thank you for appreciating our effort. We look forward to your next stay! Best,

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, and quiet! And the restaurant had great food and drinks! Will definitely be back.
Stayed 1 night in Mar 2024
Response from Guest Experience on 21 Mar 2024
Hi Terri,Thank you for your high rating! Glad to see that you enjoyed your time here at The Ameswell Hotel! We definitely hope to see you again!

10/10 Excellent

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another wonderful stay!
Stayed 6 nights in Mar 2024
Response from Guest Experience on 19 Mar 2024
Hello, Thank you for choosing The Ameswell Hotel for your stay! We're delighted to know you had an enjoyable experience with us! We hope to welcome you back next time your around the Mountain view area.

6/10 Okay

SINDY

Stayed 2 nights in Mar 2024
Response from The Guest Experience Team on 17 Mar 2024
Hi Sindy, Thank you for taking the time to leave our property a review. We appreciate your rating. We hope to welcome you back to The Ameswell Hotel soon!

10/10 Excellent

Kat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my 2 night stay at this hotel! It’s very upscale and quiet. Will definitely book again
Stayed 2 nights in Mar 2024
Response from Guest Experience on 12 Mar 2024
We appreciate your high rating Kat! Thank you for choosing The Ameswell Hotel for your stay and we hope to welcome you back!

10/10 Excellent

Wu

Stayed 2 nights in Feb 2024
Response from Guest Experience Team. on 6 Mar 2024
Hi Wu,Thank your for taking the time to leave our property a review. We appreciate your high rating! We hope to see you stay with us again soon.

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from The Guest Experience Team on 6 Mar 2024
Hi Maria, Thanks for taking the time to leave us a review. We appreciate the high rating, and we hope to welcome you back to The Ameswell Hotel soon!

10/10 Excellent

Tonya AKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and restaurants were amazing
Stayed 1 night in Mar 2024
Response from The Guest Experience Team on 6 Mar 2024
Hi Tonya, Thanks for taking the time to leave our property a review. We are beyond glad that our spa and restaurant were up to your standards. We hope to welcome you back to The Ameswell Hotel soon!

10/10 Excellent

Leanne, Danville

Stayed 1 night in Mar 2024
Response from The Guest Experience Team on 23 Mar 2024
Hi Leanne, Thanks for taking the time to leave our property a review. We appreciate your high rating. We hope to welcome you to The Ameswell Hotel soon!

10/10 Excellent

Rosio

Stayed 1 night in Feb 2024
Response from Guest Experience on 1 Mar 2024
Hi Rosio, We are glad to accommodate you during your time here at The Ameswell Hotel! We hope to see you again!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Guest Experience on 29 Feb 2024
We appreciate your high rating! Thank you for choosing The Ameswell Hotel for your stay and we hope to welcome you back!

2/10 Terrible

Faiz

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible check in experience
Stayed 3 nights in Feb 2024
Response from Guest Experience on 27 Feb 2024
Hello Faiz, Thank you for your rating on your stay here at The Ameswell Hotel! I apologize that your stay didn't go as smooth as it should have. To better understand your rating, would you like to share how your stay went? Thank you

10/10 Excellent

Andrii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. New, Fresh
Stayed 1 night in Feb 2024
Response from The Guest Experience Team on 25 Feb 2024
Hi Andrii, Thank you for taking the time to review our property, we appreciate your high rating. We are beyond glad that our property was up to your standards. We hope to welcome you back to The Ameswell Hotel soon!

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Experience on 20 Feb 2024
Hello Fernando, Thank you for your rating on your stay here at The Ameswell Hotel! I apologize that your stay didn't go as smooth as it should have. To better understand your rating, would you like to share how your stay went? Thank you

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Guest Experience Team on 21 Feb 2024
Hey Ryan, Thank you for your high rating. We hope to welcome you back to The Ameswell Hotel soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I've stayed seven nights at the Ameswell during two trips over the last month, with four more nights reserved for my next trip to California in a couple weeks. The hotel is very clean, quiet, and comfortable. The location is very close to the 101 and 85 freeways which makes it convenient to get around. I've eaten at the hotel bar several times and the food is a bit pricey, but good. My only criticism is that $20/day for parking is excessive. Overall highly recommend The Ameswell Hotel.
Stayed 4 nights in Feb 2024
Response from Guest Experience on 20 Feb 2024
Hello, Thank you for taking the time to share your experience at The Ameswell Hotel. We are glad that you found our hotel to be clean, quiet, and comfortable. We are also pleased to know that our location was convenient for you, with easy access to major freeways.We appreciate your feedback on our hotel bar and are happy to hear that you enjoyed the food. We understand that the prices may seem a bit high, but we strive to use fresh and high-quality ingredients in all of our dishes to ensure a great dining experience for our guests.We apologize for any inconvenience caused by our parking fees. We do our best to keep our rates competitive with other hotels in the area, but we will definitely take your feedback into consideration for future adjustments.Thank you for highly recommending The Ameswell Hotel. We look forward to welcoming you back for your next trip to California and providing you with another enjoyable stay.

10/10 Excellent

Briannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Experience on 13 Feb 2024
Hi Briannah, We are glad to accommodate you during your time here at The Ameswell Hotel! We hope to see you again!

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 1 night in Feb 2024
Response from The Guest Experience Team. on 10 Feb 2024
Hi Rebekah, Thank you for your high rating and valuable feedback! We hope to welcome you back to The Ameswell Hotel soon!

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Feb 2024
Response from The Guest Experience Team on 10 Feb 2024
Thank you for taking the time to leave our property a review. We hope to be able to welcome you back to The Ameswell Hotel again.

10/10 Excellent

juan

Stayed 1 night in Jan 2024
Response from The Guest Experience Team on 9 Feb 2024
Hi Juan, Thank you for your high rating. We hope to welcome you back soon!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Me and my husband live an hour away, and this place has become our romantic gateway when we want to stay near by. Rooms are clean and modern, nice size smart TV, comfortable bedding, good pressure in the shower, and they even provide makeup removal wipes and reusable water bottles for you stay! They have options to check in early and check out late, rooms are quiet and perfect to sleep in! We’ve seen a lot of families playing outside and enjoying the firepit and outdoors facilites, so next time we May bring the kids and have a weekend adventure! Parking is $20, some reviews complaint about it, but we were not bothered by it, since it was mentioned before we booked our stay. Plus you cannot beat the price, other hotels are way more expensive and not as nice and clean. Staff is also super nice and always willing to help. Totally recommend this place! It’s a gem
Stayed 1 night in Jan 2024
Response from Guest Expereince Team on 31 Jan 2024
Hello Andrea, Thank you for taking the time to share your experience and for choosing to stay with us for a second time. We are delighted to hear that our hotel has become your go-to destination for a romantic getaway.It is wonderful to know that you found our rooms clean, modern, and equipped with amenities that met your needs. We take pride in providing modern facilities such as a smart TV, comfortable bedding, and good shower pressure to enhance your overall experience.We are glad that you appreciated our efforts to be environmentally friendly by providing makeup removal wipes and reusable water bottles. It is our responsibility to take care of our planet, and we are happy to have guests like you who share the same mindset.Our team works hard to ensure that our guests have a pleasant stay, and it brings us joy to know that you found them helpful and accommodating. We will certainly pass along your compliments to them.We understand that parking fees can sometimes be an inconvenience, but we appreciate your understanding and for mentioning it in your review. We want to provide the best possible experience for our guests, and sometimes that involves additional charges. However, we are happy to know that it did not affect your overall satisfaction with your stay.We are grateful for your recommendation and for recognizing our hotel as a gem. It was a pleasure to have you as our guest, and we hope to welcome you back for yet another memorable stay.

10/10 Excellent

Saber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Beautiful and convenient
Stayed 2 nights in Jan 2024
Response from The Guest Experience Team on 30 Jan 2024
Hi Saber, Thank you for your high rating and positive feedback! We hope to welcome you back to The Ameswell Hotel soon.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Guest Experience Team on 30 Jan 2024
Hi Leticia, Thank you for your high rating! We are beyond glad that our property was up to your standards. We look forward to welcoming you back to The Ameswell Hotel soon!

10/10 Excellent

minh, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Guest Experience Team on 30 Jan 2024
Thank you for choosing The Ameswell Hotel Minh. We appreciate your high rating and hope to welcome you back soon!

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roger that!
A gem. Quiet rooms. Great service. I can’t wait to stay here again.
Stayed 5 nights in Jan 2024
Response from The Guest Experience Team on 30 Jan 2024
Hi Gerry, Thank you for taking the time to leave our property a high rating and positive review. We appreciate you pointing out the service as we strive for all our guests to have a memorable time here! We hope to welcome you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great location and wondeeful lounge areas. Cafe and restaurant/bar have awesome food too!
Stayed 2 nights in Jan 2024
Response from The Guest Experience Team on 31 Jan 2024
We appreciate that you have chosen The Ameswell Hotel for your stay. We're even more ecstatic to hear you enjoyed your time with us! We care about our customers' experiences and want to make sure they have the best time possible. As a result, we're delighted to hear you had the opportunity to visit both Roger and Flyby, as well as sample the delicious foods we offer. We hope to welcome you back soon!

10/10 Excellent

Alexsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jan 2024
Response from The Guest Experience Team on 23 Jan 2024
We are glad that you loved your stay Alexsa! Thank you for your feedback and high rating. We appreciate you choosing The Ameswell Hotel for your stay and we hope to see again

8/10 Good

valeri

Stayed 2 nights in Jan 2024
Response from The Guest Experience Team on 23 Jan 2024
We appreciate the high rating Valeri! We hope to welcome you back soon!