Must mention, I was and may be still a big fan of this particular Radisson @ Nagpur, possibly the best across the brand in India but this time they really disappointed me and making me rethink to visit again?
1. After check in, someone (another guest) using his keys entered our room, said sorry and closed the door. When I called housekeeping was told that I should report to front desk as this has happened before as well. Front desk duty manager took it little lightly, just to rid of me by saying sorry and move on. Don't know weather I should called the cops but I did give them a chance to fix it.
2. While opening the drawer in bathroom with hair dryer, the whole heavy thing fell down missing the feet by 2-3 inches. That was a shock of our lives
3. The trim of the bath door fell and rolling down the hall was funny.
4. Minor - Had to ask for second toothbrush and other amenities - don't know why they reduced the number to just one.
It's losing its hospitality and warmth it used to have. Having a great crowd does not justify lack of individual attention in this beautiful world of hospitality.
I still have hopes for this property and really another competition comes to the area to break the monopoly and really make them earn their worth.
my 2c