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Reviews of Blue Heron Motel

2.5 out of 5
Blue Heron Motel
6811 S VIRGINIA DARE TR, Nags Head, NC

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 135 reviews" "
Rating 8 - Good. 39 out of 135 reviews" "
Rating 6 - Okay. 17 out of 135 reviews" "
Rating 4 - Poor. 9 out of 135 reviews" "
Rating 2 - Terrible. 11 out of 135 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Room was in somewhat disrepair.
Stayed 3 nights in May 2024

10/10 Excellent

Pete, Highlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Beach
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Travelled with group
Really enjoyed our stay at the Blue Heron! When it says beachfront it really means beachfront. Opened the door and we were mere steps from the beach. Room was clean. Very convenient to shopping and dining. Staff super friendly. The part that impressed me most was the gentleman at the front desk for check in and check out, he was the most friendly and gracious man. So accommodating. I am planning a return trip to the Blue Heron!! I highly highly recommend a stay here. You won’t be disappointed.
Stayed 2 nights in May 2024

10/10 Excellent

MELANIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view!! Friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Michelle, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden little gem. Simple, eclectic, clean. A kitchenette in our room small but efficient. A ground floor room with the perfect view of the ocean and literally walked out onto the sand. A very kind gentleman checked me in and the housekeeping staff was super friendly. Very pleased with the stay and would definitely stay here again!
Stayed 5 nights in Apr 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room cleaning staff never asked if we wanted towel replacements or if we needed room cleaned. Everything else was excellent. Ideal oceanfront room
Stayed 4 nights in Apr 2024

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach!
Stayed 10 nights in Apr 2024

4/10 Poor

michael

Disliked: Staff & service, property conditions & facilities
The indoor pool was nice. Very noisy, tried to call management about noisy neighbors and the phone was not even connected. Management was not very accommodating when asking for towels and coffee when they didn't clean room
Stayed 3 nights in Apr 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities
Rather dated establishment, but very clean.
Stayed 1 night in Apr 2024
Response from Hararay on 13 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer Banks.

8/10 Good

Thomas

Travelled with partner
Disliked: Property conditions & facilities
I liked the view the room was clean needed a little maintence like bath towel holder and screeb door on back needed work
Stayed 3 nights in Apr 2024
Response from Hararay on 13 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer Banks

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The blue heron was an all around pleasant place to stay. Very convenient by car to restaurants and to the beach via walking. Well worth the rate I was charged for the time of year.
Stayed 4 nights in Apr 2024
Response from Hararay on 12 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer Banks.

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, and great price. Could walk out on the balcony and watch/listen to waves. Could walk out front door and watch the sun set over the sound. The indoor pool was warm and the large spa was relaxing!
Stayed 2 nights in Apr 2024
Response from Hararay on 10 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer Banks,

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible dirty
Stayed 1 night in Apr 2024
Response from Hararay on 14 Apr 2024
Thanks for your suggestion,We have refunded one night stayThanks again for selecting Blue Heron.

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy, Expedia tried to contact about a refund, hotel blocked expedia’s call, refused to refund room and I never stayed because of the situation. BE AWARE, they scam you
Stayed 2 nights in Apr 2024
Response from Hararay on 10 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer BanksOne night stay refund was given to the guest

8/10 Good

Larry

Travelled with partner
Liked: Property conditions & facilities
Great view and the guy at the front desk was super nice.
Stayed 1 night in Apr 2024
Response from Hararay on 10 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer Banks,

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities
People outside smoking weed when my children were walking by. Which the hotel staff can't help but maybe more signs would be helpful? -- probably not BUT worth a try. It was nice to have the indoor pool when it was too chilly to swim in the ocean/outdoor pool. Great views, nice sized rooms.
Stayed 1 night in Apr 2024
Response from Hararay on 9 Apr 2024
Thanks for staying at Blue Heron for your stay at the Outer BanksOur whole property- rooms, balcony, lobby, Indoor Pool area are NON-SMOKING ZONES which we conveyed to the Guest upon Check-in and thanks we will post more signs too.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hararay on 9 Apr 2024
Thanks for staying at Blue Heron for your stay at the Outer Banks

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
They give you dirty room, won't give another room, won't honor the cancellation, Quicklyclean room while I am standing there, no cleaning supplies, just emptied the wastebasket full of the previous persons trash… I told them I was leaving, when I called expedia for a refund, place will only refund 1 night and tells expedia they want me to come back tomorrow for the same room
Stayed 1 night in Apr 2024
Response from Hararay on 9 Apr 2024
We are so sorry that you did not get the room you like for one night stay at Blue Heron and for which we have refunded the one night amount. For the consecutive two reservations we about to give you another rooms and were suppose to become active on the respective Check-in dates, remains with EXPEDIA

8/10 Good

brandon neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Easy beach access friendly staff would definitely book again
Stayed 3 nights in Apr 2024
Response from Hararay on 9 Apr 2024
Thanks for staying at Blue Heron for your stay at the Outer Banks

6/10 Okay

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked being near beach
Stayed 1 night in Apr 2024
Response from Hararay on 9 Apr 2024
Thanks for staying at Blue Heron for your stay at the Outer Banks

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the beach was right in front of me. I can look at it from my room
Stayed 2 nights in Mar 2024
Response from Hararay on 10 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer Banks

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice checkin experience, room was clean, beds comfortable and the view from back door/porch was great! Overall a nice little motel for a weekend getaway!
Stayed 1 night in Mar 2024
Response from Hararay on 10 Apr 2024
Thanks for selecting Blue Heron for your stay at the Outer Banks

10/10 Excellent

AARON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hararay on 16 Apr 2024
Thank you.

6/10 Okay

Harold

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I have known the Blue Heron for many years. I knew it was an older motel. Our room was very clean, The water was so nice and soft. No noise, no disturbances. Ice machine was well accessible. I had reserved a King bed/room and they took my reservation. When we got there, we were told that all of the king rooms/beds were being worked on. Wife asked about a Queen. No, we don't have any. So we went from a King to a double with no apology, refund or anything. We were the 1st to check in that day. I know it was winter time at the beach but they should have told me they had no king rooms available and let me make other arrangements. They should have marked these rooms off as not available when you reserved them. That overrode any good things that I received from them.
Stayed 3 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The property it self is a bit run down. That being said all the rooms are ocean front and the sound of the waves at night out you right to sleep. I have 2 wants for this property. Black out shades for the front doors and to have them use non toxic cleaning products and detergents for the linens. The fragrance from the bedding made it hard for me to get to sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ashwin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Heater did not work at night, but appreciated the free pet lodging that was given in return
Stayed 1 night in Feb 2024

10/10 Excellent

MARILYN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really surprised when I rented a room here. I had a late appt and didnt want to drive at night. The room was so clean to me , spacious and had a kitchenette !! The king size bed was nice and neat with crisp sheets and pillow cases I would like to stay here during the Summer one day because there is privacy on the porch with a double high chair A heavy one !. The mattress was perfect for me . They spared no expense on it. I need to find out that brand because I want one just not as big.. I was very pleased and hope I will be able to stay there again in the future for a few days .
Stayed 1 night in Feb 2024

10/10 Excellent

Ann Marie

Liked: Staff & service
Loved it
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already recommended The Blue Heron to others
We have family in the area that we were there to visit them. This was our first time at the Blue Heron and we were very pleased with everything to do with our stay. Our dog was with us and they accommodated us with a first floor room in order to make it easier to take our dog in and out. Our room was clean with access to the parking lot and the beach. We plan to stay here everytime we come to OBX.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
My first time staying there. Very impressive. Old but well kept. Had a very large and water front room. Check i was great.Staff very pleasant. Pet friendly which is a plus for me.went ahead and booked foe September. Will probably be back before then.
Stayed 2 nights in Jan 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Cheryl

Stayed 1 night in Dec 2023

8/10 Good

lynne

Travelled with family
Nice old hotel. Clean and ocean front!
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah-Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off i booked ocean view he tried to put us in a non ocean view room. Saying all ocean view were filled. He lied its off season. The room was falling apart. The light switch plate in bathroom was hanging off the wall. This room need lots of repairs. Never will i stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

EURIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2023

6/10 Okay

Pamela

Liked: Cleanliness
Stayed 2 nights in Nov 2023

2/10 Terrible

michele

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in at kiosk was fine. Room was clean with excellent shower pressure and soft towels. Sand is creeping up on this beachfront hotel so gets everywhere but great place to stay.
Stayed 1 night in Nov 2023

2/10 Terrible

Shirley

Stayed 2 nights in Nov 2023

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, except for the check-in procedure. They use a 'live' person in front of a picture background. I had to register using this kiosk. There was a person behind the desk., he should have been able to conduct the registration. I prefer to work face to face, not yhrough video.
Stayed 1 night in Nov 2023

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful kiosk technology to assist front desk is revolutionary. This place is great.
Stayed 1 night in Nov 2023

6/10 Okay

Glenn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We didn't mind that the motel was old and dated, becuase it was comfortable and enjoyed the balcony and view of the ocean. There was always hot water. However, the property was not well maintained. the screen to the porch was ripped and an outlet did not work on the cabinet. We also had no soap and had to request that and an extra hand towel. We had NO housekeeping until the day we were to check-out. The check-in by kiosk was ok and the staff on the otherside of the camera was pleasant, friendly, and polite. It was a little impersonal though and would have preferred a human presence to check-in.
Stayed 3 nights in Oct 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. Shower could be better.
Stayed 3 nights in Oct 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied!
This is our second time to stay at the Blue Heron! We will definitely stay again!
Stayed 1 night in Oct 2023

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, but definitely needs some updating. Other than that, great place to stay by the beach! We had a room with 2 double beds, microwave and fridge. Comfortable for all of us.
Stayed 4 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay right on th beach.nothing fancy but def served it's purpose.located near any shopping you need
Stayed 1 night in Oct 2023