Property grounds

Reviews of Colonial Inn Motel

2 out of 5
Colonial Inn Motel
3329 S Virginia Dare Trl, Nags Head, NC

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 736 reviews" "
Rating 8 - Good. 251 out of 736 reviews" "
Rating 6 - Okay. 160 out of 736 reviews" "
Rating 4 - Poor. 74 out of 736 reviews" "
Rating 2 - Terrible. 49 out of 736 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

ankur

Liked: Cleanliness, staff & service, amenities
I love this place to stay. They have apartments with kitchen and beach access near the pier. Property is old but nice staff and clean.
Stayed 1 night in May 2024
Response from Mike on 27 May 2024
Thank you for your feedback Hope to see you again

10/10 Excellent

ankur

Liked: Cleanliness, staff & service
I love this place to stay. They have apartments with kitchen and beach access near the pier. Property is old but nice staff and area clean.
Stayed 1 night in May 2024
Response from Mike on 27 May 2024
Thank you for your feedback Hope to see you again

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness
Beach access very close with a fishing pier nearby. Inn is dated and could use some TLC!!!!
Stayed 2 nights in May 2024
Response from Mike on 26 May 2024
Thank you for your feedback Hope to see you again

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in May 2024
Response from Mike on 26 May 2024
Thank you for your feedback

10/10 Excellent

Melanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived later than expected and used the self service kiosk. The rooms were very clean and the beds are comfortable. Can hear next to no noise from outside. The little kitchen area is perfect for eating in and has the basics. Staff was very friendly.
Stayed 1 night in May 2024
Response from Mike on 25 May 2024
Thank you for your feedback Hope to see you again

2/10 Terrible

Delores

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE - Dirty, pool closed off with yellow tape, satellite for TV not working, the Deluxe non-smoking room smelled like marijuana, and worst of all Expedia refused to refund our money after discussing all the problems and apparant false avertising for the place. SO DISAPPOINTED!
Stayed 1 night in May 2024

6/10 Okay

Tara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool wasn’t even open
Stayed 2 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was well accessible to everything around me
Stayed 2 nights in May 2024
Response from Mike on 19 May 2024
Thank you for your feedback Hope to see you again

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the direct access to the beach!
Stayed 1 night in May 2024
Response from Mike on 17 May 2024
Thank you for your feedback Hope to see you again

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff. Very clean facility. Parking kind of difficult.
Stayed 1 night in May 2024
Response from Mike on 16 May 2024
Thank you for your feedback Hope to see you again

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2024
Response from Mike on 11 May 2024
Thank you for your feedback Hope to see you again

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
coffee pot did not work. Nice big room.
Stayed 1 night in May 2024
Response from Mike on 6 May 2024
Thank you for your feedbackHope to see you again

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mike on 6 May 2024
Thank you for your feedback Hope to see again

2/10 Terrible

Aimee

Disliked: Cleanliness, property conditions & facilities
The location is great! Convenient to restaurants, shops etc. Excellent biking and walking paths. Staff were friendly . Overall, the hotel is very dated. Parking was poor. Room quite small with poor lighting. Bathroom had mold and shower was barely a dribble. I wouldn't recommend nor will we revisit this location on future trips to OBX.
Stayed 2 nights in Apr 2024
Response from Mike on 6 May 2024
Sorry for the inconvinience and thank you for your feedback will take care of your concerns

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike on 29 Apr 2024
Thank you for your feedback Hope to see again soon

8/10 Good

Cody, Kill Devil Hills

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property is located within points of interest. All within walking distance. Property is older compared to more modern properties on the beach. Budget friendly hotel.
Stayed 2 nights in Apr 2024
Response from Mike on 28 Apr 2024
Thank you for your feedback Hope to see you again soon

2/10 Terrible

KATHE W.

Disliked: Cleanliness, staff & service, property conditions & facilities
Was lied.to multiple times was told i would have a room with a bathtub and called.the propety directly and they promised it would be then said they were booked up and was not not locally owned and.does not care about guests at all !! Stay away !!
Stayed 1 night in Apr 2024
Response from Mike on 30 Apr 2024
We had assigned the room as per your booking we had not changed room type

6/10 Okay

Holly

Disliked: Cleanliness, property conditions & facilities
Sketchy
Stayed 2 nights in Mar 2024
Response from Mike on 27 Apr 2024
Thank you for your feedback

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, quick and easy check in, clean room, affordable and great experience.
Stayed 2 nights in Apr 2024
Response from Mike on 21 Apr 2024
Thank you for your feedback Hope to see you again

8/10 Good

Kenneth

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
On the beach, older property, but great location.
Stayed 2 nights in Apr 2024
Response from mike on 15 Apr 2024
Thank you for your feedback hope to see you again

8/10 Good

Miatta

Travelled with family
Liked: Staff & service
Convenient location and has beach access
Stayed 1 night in Apr 2024
Response from mike on 8 Apr 2024
Thank you for your feedback hope to see you again

10/10 Excellent

Melessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matt on 7 Apr 2024
Thank you very much Melessa, for a 5/5 ratings! Hope to see you again!!

6/10 Okay

david

Stayed 1 night in Mar 2024
Response from Matt on 1 Apr 2024
Dear David, thank you for choosing us for your stay in the Outer Banks. And appreciate you taking the time to give us a rating! Hope you will give us another chance to better host you next time!!

6/10 Okay

Victor

Price was good. Clean room. Comfortable bed. Noisy neighbor that I could hear through the wall until 12:30 AM. Noisy neighbor started yelling again at 7:00 AM. I really think he has mental challenges because he talked loud and angrily non stop. I never heard another voice, and he didn’t stop yelling long enough for anyone to get a word in edgewise. Reported to management.
Stayed 1 night in Mar 2024
Response from Mike on 25 Mar 2024
Thank you for your feedback we received call from you and we will take care of this type of things in future

10/10 Excellent

Quinn

Stayed 2 nights in Mar 2024
Response from Matt on 7 Apr 2024
Thank you for the ratings! We are glad to know, that you enjoyed your stay with us!!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024
Response from Mike on 19 Mar 2024
Thank you for your feedback Hope to see you again

8/10 Good

Lexia

Stayed 1 night in Mar 2024
Response from Matt on 31 Mar 2024
Dear Lexia, we appreciate you for taking the time to give us a rating! Thank you for staying with us!!

10/10 Excellent

Steven

Stayed 3 nights in Nov 2023

8/10 Good

Myo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Forrest

Disliked: Property conditions & facilities
Right next to the Nags Head Pier, so a great spot for fishermen to stay. Parking is crowded and clustered, and the place is old, so things aren't up to date, but they are well maintained.
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay
Our stay was really good at Colonial Inn in Nags Head. The location was great. The rooms were clean and comfortable and we had all we needed for a great stay.
Stayed 7 nights in Oct 2023

2/10 Terrible

Valerie A

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel !! Dead bugs - Hair in bathroom- urine smell - chair was so old and stained with what smelled of urine also - I would love a refund - I also have photo and video if you want them
Stayed 1 night in Oct 2023

2/10 Terrible

Valerie A

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst Inn I have ever stayed in from check in to dead bugs on there floors - long hairs left behind in the bathroom - a chair that looked like it came from the 50's and had been urinated on and smelled the same - I had lined the bed room with towels as to not walk on the floor in bare feet - had it been earlier we would have walked out of this Inn and looked down the road for better lodging - I am going to look into a refund!!!!

8/10 Good

Christy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Bette j

Stayed 1 night in Oct 2023

4/10 Poor

Roseann

Disliked: Property conditions & facilities
Great location. Not a coffee pot as indicated - pod system-NOT the same thing. Very tight parking. Bathroom smaller than on a cruise ship.
Stayed 2 nights in Oct 2023

2/10 Terrible

Richard

Don’t stay here
Did not stay at this property, it is dirty, old, poorly maintained. Miscommunication about unit location.
Stayed 4 nights in Oct 2023

4/10 Poor

Jason

Stayed 2 nights in Oct 2023

8/10 Good

Derek

Stayed 4 nights in Sep 2023

4/10 Poor

Joanne

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We heard a baby running from the room above us constantly and throughout the night, music at one point so loud and no live person in office to complain to. No cable even though advertised. Furniture was so outdated and sticky. I will say the best thing was the housekeeping, brought fresh towers and clean environment despite the sticky furniture. Bed was comfy if you could sleep. For the price, it was far too expensive. Avoid the apartments rooms or any rooms with 2nd floor above you and you might get some sleep.
Stayed 2 nights in Sep 2023

2/10 Terrible

Patricia

Stayed 3 nights in Sep 2023

6/10 Okay

James

Travelled with partner
Liked: Staff & service
A quiet place to stay right on the beach
Stayed 1 night in Sep 2023

8/10 Good

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on Chesapeake Bay! Gorgeous!
Stayed 1 night in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

10/10 Excellent

Janice

The room was adequate. Check-n is via a kiosk, which I didn’t mind and thought went rather smoothly. However, the TV didn’t work (I later learned it was due to the recent tropical storm) and having nobody at the front desk made me shrug my shoulders and just say whatever. The printed information in the room stated to drop off keys at the front desk upon departure , which I did. At that time a gentleman was sitting behind the desk , but he didn’t say anything you me or acknowledge me. I vacated the rink and was surprised to (hours later ) receive a call from someone at the hotel asking if I had checked out . I told her I had checked our four hours ago and left my keys at the front desk. It just feels as though no one person really cares about your experience there . Which is fine if you know that up front.
Stayed 1 night in Sep 2023
Response from Rakesh on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

8/10 Good

Clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area, right on the beach, easy check-in
Stayed 1 night in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again!
Beautiful spot on the beach and a super comfortable bed, with an excellent price at this older but endearing motel.
Stayed 1 night in Sep 2023
Response from Rakesh on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

6/10 Okay

Rick

Travelled with family
Liked: Staff & service
Property was ok for our purposes.
Stayed 2 nights in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

8/10 Good

felicia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is located oceanfront but no view from any rooms due to the dunes. Pier is right next to the hotel. Parking ok & free. Room had essentials & was clean. I can't say much more than that. It was quiet & safe.
Stayed 1 night in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
We stayed at the Colonial Inn Motel last year. It was nice and was central to everything. When we decided to go to the Outer Banks this year, we didn't consider staying anywhere else. Everything was clean and we had a small refrigerator, coffee maker, microwave. The bed was comfortable. The only thing I would suggest is that they put one upholstered chair in the room instead of just a kitchen type chair. We would stay here again.
Stayed 2 nights in Sep 2023
Response from Rakesh on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback