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Reviews of Best Western Plus Sunrise Inn

2.5 out of 5
Best Western Plus Sunrise Inn
825 Murfreesboro Pike, Nashville, TN

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1004 reviews" "
Rating 8 - Good. 321 out of 1004 reviews" "
Rating 6 - Okay. 147 out of 1004 reviews" "
Rating 4 - Poor. 88 out of 1004 reviews" "
Rating 2 - Terrible. 85 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid Stay. Nice Showers. Very clean. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Emily, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable rooms. The area around is a little sketchy but the hotel itself is great.
Stayed 6 nights in May 2024

2/10 Terrible

Eileen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Our room smelled like old moldy water. The shower was a handicapped one (which we are not) and the water had no barrier and got the entire bathroom floor wet. Talk about dangerous !! If a handicapped person was actually in the bathroom.. they could easily slip on the flooded slick floor and get hurt. Woke up every morning to doors slamming loudly. I counted 26 times. But it was even more. Crazy loud.
Stayed 2 nights in May 2024
Response from Willis on 21 May 2024
Dear Eileen,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just what we needed.
Stayed 1 night in May 2024

4/10 Poor

Roselyn

Travelled with family
Disliked: Property conditions & facilities
Although the room was quiet and the bed comfortable, I do not recommend this property. We were moved to 3 rooms before we found an acceptable one. The first room had a fist size hole in the wall, 2nd room sheets had brown specs, no mattress cover, and grout mold in the bathroom. If I hadn't been so tired, I would have left after finding the hole in the wall. To his credit, the clerk was persistent and empathetic but offered no explanations or compensation for our inconvenience.
Stayed 1 night in May 2024
Response from Willis on 21 May 2024
Dear Roselyn,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Sherry

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The smell in the rooms of this hotel is awful. Smells like sulfur or sewer. There was a group of us 3 rooms on 3 different floors and they all smelled. They advertise a pool but it wasnt open.
Stayed 4 nights in May 2024
Response from Willis on 21 May 2024
Dear Sherry,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

dean

Liked: Property conditions & facilities
Housekeeping did a great job Close to downtown Nashville Clean rooms, and breakfast was really plentiful.
Stayed 4 nights in May 2024

4/10 Poor

Liares

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was charged $40 to check in 1.5 hour early. My key card also did not work. Once I got to my room, it was already open because pest control was not notified that the room had been occupied.That was alarming because it gave a sense that there was a bug problem. Pest control did assure that wasn’t the case but it still made me wonder.
Stayed 1 night in May 2024
Response from Willis on 16 May 2024
Liares,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Shazia, FRISCO

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in May 2024

6/10 Okay

Monica, San Marcos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ac was not cooling the room. Air vents looked very dirty. We were not able to move rooms due to no availability. I tried to speak with a manager and was told they would be in at 7am. Went to check out and they said try again the next day. They took my information and never got a call back. I called 2 days later and now the manager is out of town for a week with no follow up to me. Unsatisfied with our stay.
Stayed 3 nights in May 2024

4/10 Poor

Moriel

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were not clean, bathroom had mold. Rooms smelled like a mix of mold and bleach.
Stayed 3 nights in May 2024
Response from Willis on 14 May 2024
Dear Moriel,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Easy check in, helpful staff
Stayed 1 night in May 2024

4/10 Poor

Maria, Miramar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gum in bathroom counter
Stayed 3 nights in May 2024
Response from Willis on 14 May 2024
Dear Maria,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Yongjuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a few minutes to the airport, easy access to downtown, broadway, vanderbilt University. Very good breakfast
Stayed 4 nights in May 2024

10/10 Excellent

heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is a good size. Bed is very firm.
Stayed 1 night in May 2024

10/10 Excellent

Jaclyn

Stayed 3 nights in May 2024

4/10 Poor

Mary

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very dated, dirty carpet, rooms smell terrible, sulfur, horrible. We had 3 rooms on all different floors, all the same. Gross.
Stayed 4 nights in May 2024
Response from Willis on 9 May 2024
Dear Mary,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Ivette

Travelled with family
We were comfortable during our stay. Staff was nice and helpful. They were willing to let us check in an two hours early. The room we were placed in was decent. There were some spots here and there on the walls that had stains/unknown crusty stuff stuck on it. Overall everything else was clean and comfortable.
Stayed 2 nights in May 2024

2/10 Terrible

Marcin

Disliked: Staff & service, amenities, property conditions & facilities
Employees rude and ignorant. They are just doing as little as possible . For checking had to wait 15 minutes because the receptionist had to vacuum the front lobby. In the lobby stinks like curry or something. Hallways dirty
Stayed 2 nights in Apr 2024
Response from Willis on 2 May 2024
Dear Marcin,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

xuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Xuan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Steph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room beds were not very comfortable
Stayed 3 nights in Apr 2024
Response from Willis on 5 May 2024
Dear Steph,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 Poor

Benjamin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like vomit, carpet was damp. Staff was very friendly and a nice breakfast, but the hotel was run down and not well kept.
Stayed 1 night in Apr 2024
Response from Willis on 2 May 2024
Dear Benjamin,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Kathy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jonathon

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Good value
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Andrew,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great.
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Jenny,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
The staff was very friendly and the property was fine. We did see a roach on the wall in the hallway.
Stayed 3 nights in Apr 2024
Response from Willis on 5 May 2024
Dear Jennifer,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, quiet location, clean, nice property. Would stay there again.
Stayed 2 nights in Mar 2024
Response from Willis on 5 May 2024
Dear Bonnie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Mary

Travelled with partner
For a one night stay it was good.
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Mary,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 Poor

Kelly, Sunderland

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms were great and clean. Front desk staff very rude, bad customer service, no manners and didn’t even explain amenities.
Stayed 2 nights in Apr 2024
Response from Willis on 2 May 2024
Dear Kelly,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Lindsey

Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and safe and clean
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Ben,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, great staff. Room was clean and bathroom was very nice
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Debra,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Sushma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property neat and clean
Stayed 3 nights in Apr 2024
Response from Willis on 5 May 2024
Dear Sushma,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Alija

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Alija,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome
Stayed 3 nights in Apr 2024
Response from Willis on 6 May 2024
Dear Alex,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

YUGARSI

Liked: Cleanliness, staff & service, property conditions & facilities
It was great staying here
Stayed 3 nights in Apr 2024
Response from Willis on 6 May 2024
Dear Yugarsi,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Willis on 6 May 2024
Dear Richard,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Santos

Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Jan 2024
Response from Willis on 6 May 2024
Dear Santos,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Ed

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Willis on 2 May 2024
Dear Ed,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

BRADLEY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Not the best part of town but definitely not bad. Check out the near by Mexican street food. It was very good.
Stayed 1 night in Mar 2024
Response from Willis on 6 May 2024
Dear Bradley,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 Poor

Julio

Disliked: Cleanliness, property conditions & facilities
Hotel looks not properly maintained. Smell on level 3 was not the best. Floor mat in the bathroom was wet. In general the cleanliness was inexistent. Won’t come back to this hotel.
Stayed 1 night in Apr 2024
Response from Nicole on 12 Apr 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean and bigger than expected bed was comfortable and the pillows would use again
Stayed 1 night in Apr 2024
Response from Willis on 6 May 2024
Dear David,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Willis on 6 May 2024
Dear Danielle,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness issues with the bed skirts and unknown splash marks on doors and dressers. The rest of the room was clean but that caused me an ick factor that is reflected in the rating. $15 average Uber to downtown. Breakfast was cleaned and opened early which was a huge bonus. Cleaning staff was nice and came in everyday . Property is ok and the area surrounding it is not a walkable option to enjoy anything g but we knew that going in and just Uber’s downtown
Stayed 4 nights in Apr 2024
Response from Willis on 2 May 2024
Dear Cassandra,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Apr 2024
Response from Willis on 6 May 2024
Dear Jesus,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Demetrius

Stayed 1 night in Mar 2024
Response from Willis on 6 May 2024
Dear Demetrius,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

xingjun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok, need upgrade
Stayed 1 night in Apr 2024
Response from Willis on 6 May 2024
Dear Xingjun,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jonathon

Stayed 1 night in Apr 2024
Response from Willis on 5 May 2024
Dear Jonathon,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

blair

Travelled with family
Liked: Staff & service
Area around kind of sketchy - shower property is fenced around - staff very accommodating allow us to check in early without charging I would probably stay there again
Stayed 1 night in Apr 2024
Response from Willis on 2 May 2024
Dear Blair,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.