The Lola has a great design, modern aesthetic, in a convenient downtown location. When you book it, you receive a link with easy to check in/out info, how to access the building, wifi password, etc. You use keypad codes so you really don't need to interact with anyone unlike a traditional hotel. I got a studio room that was spacious and well-designed with thoughtful features like a white noise machine, micro and fridge, open layout. The lobby, gym, and rooftop common spaces are well kept and the complimentary laundry is a nice bonus! Note when booking on Expedia - the Lola comes up as pet-friendly, which it is, but there is a $150 pet fee.