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Reviews of Courtyard New York Manhattan/ Midtown East

3 out of 5
Courtyard New York Manhattan/ Midtown East
866 3rd Avenue, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 1161 out of 1920 reviews" "
Rating 8 - Good. 480 out of 1920 reviews" "
Rating 6 - Okay. 149 out of 1920 reviews" "
Rating 4 - Poor. 62 out of 1920 reviews" "
Rating 2 - Terrible. 68 out of 1920 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rani

Travelled with family
Liked: Amenities, property conditions & facilities
All good. Loved the stay. Everything is near proximity.
Stayed 4 nights in May 2024
Response from HOTEL MANAGEMENT on 13 May 2024
Thank you for posting your feedback from your visit with us,Rani. We are delighted to have welcomed you as our guest, and I am grateful to see you enjoyed the majority of your stay. It would be an honor to welcome you back again in the future

10/10 Excellent

LAUREN GABRIELLE, Wheeling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bring ear plugs, very noisy city so you’ll hear ambulance and police sirens throughout the night. Also the walls are thin, I could hear a baby crying on the room next door. Other than that, the location was perfect and hotel was clean and comfortable.
Stayed 2 nights in May 2024
Response from HOTEL MANAGEMENT on 13 May 2024
Thank you for taking the time to review our hotel,Lauren Gabrielle. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to hosting you again the next time you come back to NYC!

10/10 Excellent

FNU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great shops around
Stayed 3 nights in May 2024
Response from HOTEL MANAGEMENT on 13 May 2024
Thank you for sharing your positive experience with us and with your fellow travelers, FNU. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. beautiful large room for great price!
Stayed 1 night in Feb 2024
Response from HOTEL MANAGEMENT on 11 May 2024
Thank you so much for your 5-star rating, Hannah! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms & bathrooms -quiet & comfortable
Stayed 2 nights in May 2024
Response from HOTEL MANAGEMENT on 10 May 2024
Thank you so much for your 5-star rating, Carole! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back again soon!

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in May 2024
Response from HOTEL MANAGEMENT on 10 May 2024
Thank you so much for your 5-star rating, Gian! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

8/10 Good

Maurice, Wrentham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plenty of good restaurants around. E, M, 6 lines of subway within a block, very convenient. The room we stayed was very clean. The room is not sound insulated. 3rd Ave can be noisy at times even on the 14th floor it sounded as if it were on the 2nd. This is the only hotel we stayed without a complementary bottle of water.
Stayed 1 night in May 2024
Response from HOTEL MANAGEMENT on 10 May 2024
Thank you for posting your feedback from your visit with us, Maurice. We are delighted to have welcomed you as our guest, and I am grateful to hear you enjoyed the majority of your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned every day. Elevators were very slow. Employees all very nice. I’m
Stayed 3 nights in May 2024
Response from HOTEL MANAGEMENT on 7 May 2024
We truly appreciate you taking the time to share your rating with us,John. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

10/10 Excellent

Von

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad, fueron amable en todo momento y atentos. Nos guardaron nuestras maletas sin costo adicional en lo que llegan a la hora de nuestro vuelo.
Stayed 3 nights in May 2024
Response from HOTEL MANAGEMENT on 7 May 2024
Thank you for sharing your experience with us and with your fellow travelers Von! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit

10/10 Excellent

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff!
Stayed 3 nights in May 2024
Response from HOTEL MANAGEMENT on 7 May 2024
Thank you for providing such a wonderful rating, Sumeet! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always polite and helpful. The property has a nice lounge area to freshen up or relax at, if your room is not available at check in (we requested early check in, which is only available upon availability). They were very accommodating. We enjoyed our stay!
Stayed 3 nights in May 2024
Response from HOTEL MANAGEMENT on 7 May 2024
Thank you for posting your feedback from your visit with us,Nadine. We are delighted to have welcomed you as our guest, and I am grateful to see you enjoyed the majority of your stay. It would be an honor to welcome you back again in the future

10/10 Excellent

dror

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient, near metro and easy to find
Stayed 2 nights in May 2024
Response from HOTEL MANAGEMENT on 7 May 2024
Thank you for providing such a wonderful rating, Dror! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from HOTEL MANAGEMENT on 7 May 2024
Thank you so much for your 5-star rating, Christie! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

6/10 Okay

Kathy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Other than front desk, the staff were very attentive and accomodating. The room itself was disappointing. We tried to use the sofa bed and ended up throwing the mattress on the floor which worked OK. The bathroom sink drained so slowly it was basically plugged. But location is fantastic
Stayed 3 nights in May 2024
Response from HOTEL MANAGEMENT on 6 May 2024
Thank you for taking the time to rate our property, Kathy. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience

10/10 Excellent

henriette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it the rooms were amazing
Stayed 1 night in May 2024
Response from HOTEL MANAGEMENT on 4 May 2024
Thank you so much for the 5 out of 5-star rating,Henriette! We are so happy to hear that you enjoyed your stay with us! We hope to have another opportunity to host you again soon

10/10 Excellent

Graciana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!! And the service was great
Stayed 3 nights in Apr 2024
Response from HOTEL MANAGEMENT on 4 May 2024
We truly appreciate you taking the time to share your rating with us,Graciana. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this for my boss and he loved it.
Stayed 3 nights in Apr 2024
Response from HOTEL MANAGEMENT on 6 May 2024
Thank you for providing such a wonderful rating, Sally! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Misty Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance to stores and restaurants.
Stayed 4 nights in Apr 2024
Response from HOTEL MANAGEMENT on 4 May 2024
Thank you so much for your 5-star rating, Misty Renee! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future

10/10 Excellent

Tyese

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very spacious, clean. The staff were really friendly. I enjoyed my day stay here with my family. Thank you
Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 1 May 2024
We truly appreciate you taking the time to share your rating with us,Tyrese. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 Good

Hensl

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was quite dated, but everything in the room worked just fine. The room we were checking in had a faulty bathroom door, but the staff kindly transferred us to a new room. However, the new room was a bit dirty, especially the bedsheets, either because they had not been prepared for incoming guests or because the cleanliness standard in this hotel is just average. The staff, however, were friendly and accommodating. Another redeeming quality about this hotel is its location. It is very close to Lexington subway station, and there are lots of dining options nearby.
Stayed 3 nights in Apr 2024
Response from HOTEL MANAGEMENT on 1 May 2024
Thank you for taking the time to rate our hotel,Hensl. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 Excellent

Lei, Redmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024
Response from HOTEL MANAGEMENT on 30 Apr 2024
We truly appreciate you taking the time to share your rating with us, Lei. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Apr 2024
Response from HOTEL MANAGEMENT on 29 Apr 2024
Thank you so much for your 5-star rating, Steven! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future

8/10 Good

Surya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 1 May 2024
We truly appreciate you taking the time to share your rating with us, Surya, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!

10/10 Excellent

Diane

Travelled with family and small children
Liked: Amenities
Very happy with the staff for check in and concierge service transport arrangements.
Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 29 Apr 2024
We truly appreciate you taking the time to share your rating with us,Diane. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
&
Stayed 3 nights in Feb 2024
Response from HOTEL MANAGEMENT on 29 Apr 2024
Thank you for taking the time to share your experience with us, Eric. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 29 Apr 2024
We truly appreciate you taking the time to share your rating with us, Jill. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Lizanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is walking distance to the subway which has great access to downtown and JFK and LaGuardia airports. There were many food options nearby. Very happy we got this hotel.
Stayed 4 nights in Apr 2024
Response from HOTEL MANAGEMENT on 27 Apr 2024
We truly appreciate you taking the time to share your rating with us,Lizanne. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of everything I enjoy doing.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for taking the time to review our hotel, Marilyn. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 Excellent

Nirutti

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from HOTEL MANAGEMENT on 6 May 2024
Thank you so much for the 5 out of 5-star rating, Nirutti! We are so happy to hear that you enjoyed your stay with us! We hope to have another opportunity to host you again soo

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you so much for your 5-star rating, Lindsay! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back again in the near-future.

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of NYC and quiet room
Stayed 2 nights in Apr 2024
Response from AFOM on 22 Apr 2024
Thank you so much for your 5-star rating, Clayton! We are thrilled to hear you had great stay with us! We hope to welcome you back soon!

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights, room was very clean, staff was very nice and helpful. Walking distance to Central Park, Time square, Radio City Music hall and more. Would definitely stay there again when traveling to New York City.
Stayed 3 nights in Apr 2024
Response from AFOM on 22 Apr 2024
Thank you so much for your 5-star rating, Linda! Our team is thrilled to hear you had a pleasant 3 night stay with us! We truly hope to have the chance to welcome you back to the hotel should you be traveling to NYC!!

10/10 Excellent

Kylie

Stayed 4 nights in Apr 2024
Response from HOTEL MANAGEMENT on 11 May 2024
Thank you for providing such a wonderful rating, Kyliel ! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Good

Keiko

Liked: Cleanliness
Elevator was not efficient. There were often a line to get onto the elevators.
Stayed 3 nights in Apr 2024
Response from AFOM on 22 Apr 2024
Keiko, thank you for taking the time to write a review about your recent stay! We would like to sincerely apologize for the wait with the elevator during your stay with us. We hope to have the chance to welcome you back to the hotel in the future!

10/10 Excellent

Victor

Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 11 May 2024
Thank you for providing such a wonderful rating,Victor! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Good

Bagrat, West valley city

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay even with kids.
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for your feedback, Bagrat. We are glad that you and your family thoroughly enjoyed your stay with us! See you again soon!

10/10 Excellent

Javier

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 12th floor of the hotel is a great spot to lounge with family and friends.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for taking a moment to provide feedback from your recent stay, Javier. We are thrilled to hear that you enjoyed our 12th floor lounge. See you again soon!

10/10 Excellent

Pamela G

Liked: Cleanliness, staff & service, property conditions & facilities
The staff goes above and beyond, very accommodating, helpful Hospitality is 10/10
Stayed 3 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for sharing your positive experience with us and your fellow travelers, Pamela! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel again soon!

10/10 Excellent

Martha E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be coming back! Greg hotel, great service
Stayed 3 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for sharing your positive experience with us and your fellow travelers, Martha E! We really appreciate all of your feedback and we’re thrilled to have you as an advocate of our hotel. We look forward to hosting you again soon!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and has desk staff who was very helpful. It has valet parking. It was close to subway and was great!
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
It was a pleasure to host you, Fred, and we’re glad to hear that you had a fantastic stay with us! I greatly appreciate you adding your experience and we look forward to hosting you again in the near-future!

10/10 Excellent

Jeannie, The Villages

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located and the staff are very friendly!
Stayed 3 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for your terrific review on your recent stay, Jeannie. We believe our location is very convenient as well and we’re delighted to hear that our team went above and beyond in providing you with the best experience possible! I cannot wait to share your kind words with them! See you again soon!

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, well situated for subway to most areas. Rooms a little dark. We had a junior suite.Worth noting the third bed is a sofa bed rather than proper bed.
Stayed 5 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you for taking the time to share your experience with us, Chris. It was a pleasure to host you and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back again soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AFOM on 22 Apr 2024
Thank you so much for your 5-star rating, Laura! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future

10/10 Excellent

marvin

Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 6 May 2024
Thank you so much for the 5 out of 5-star rating,Marvin! We are so happy to hear that you enjoyed your stay with us! We hope to have another opportunity to host you again soon.

10/10 Excellent

Brook

Stayed 3 nights in Mar 2024
Response from AFOM on 22 Apr 2024
Thank you so much for your 5-star rating, Brook! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, hotel was clean and felt safe. Conveniently located with a Walgreens next door and multiple coffee/breakfast spots nearby.
Stayed 3 nights in Apr 2024
Response from HOTEL MANAGEMENT on 13 Apr 2024
Thank you so much for your wonderful rating Kaitlyn! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit

10/10 Excellent

Rangaswamy Chigatihalli

Travelled with family
Liked: Amenities
good location
Stayed 5 nights in Apr 2024
Response from HOTEL MANAGEMENT on 13 Apr 2024
Thank you so much for your 5-star rating, Rangaswamy! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

8/10 Good

Renalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from HOTEL MANAGEMENT on 13 Apr 2024
Thank you for taking the time to rate our hotel, Renalyn. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

8/10 Good

Mengyun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Overall pretty great experience. Easy to get around and has excellent food options nearby
Response from HOTEL MANAGEMENT on 13 Apr 2024
We truly appreciate you taking the time to share your rating with us, Mengyun, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really Enjoyed our stay
Stayed 3 nights in Apr 2024
Response from HOTEL MANAGEMENT on 9 Apr 2024
Thank you for providing such a wonderful rating, Noel! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.