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Reviews of Fairfield Inn by Marriott LaGuardia Airport/Flushing

2.5 out of 5
Fairfield Inn by Marriott LaGuardia Airport/Flushing
2866 College Point Blvd, Flushing, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1002 reviews" "
Rating 8 - Good. 325 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

James D

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
While the reservation was for a King bed, the desk clerk gave us a double room. When requesting a King as reserved, they advised the reservation they received showed a double. Even when I showed my confirmation, they still claimed it was a double, but moved us to a King. For daily maid service, they emptied the trash cans, but did not else that we could tell.
Stayed 2 nights in May 2024

8/10 Good

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful. Breakfast well done
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Folks at the front desk were exceptional. Drivers to LGA were exceptional. Rooms were great.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Amenities, property conditions & facilities
Most staff was nice but loud noises from room above till 3 am and nothing done. Complained 3 times
Stayed 5 nights in May 2024

2/10 Terrible

Alfred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Received no notice that you had to call to get picked up at LGA during the reservation process. Driver and front desk agent offered no apology after I waited at airport for 40 minutes before calling! No guest service in PM. AM staff was great! Proactive communication goes a long way folks. Al Wiles
Stayed 1 night in May 2024

10/10 Excellent

Agustín

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk, breakfast area and housekeeping staff.
Stayed 3 nights in Apr 2024

6/10 Okay

Jess

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in , not all rooms have been assigned yet as a large group came in behind me, I asked if I could get a higher floor, hotel staff told me because they were sold out I could not get a higher floor, which makes no sense as not all guests have been checked in yet nor did he even attempt to look if my room type had all been checked in. I had to carry my two suitcases downstairs and back up stairs. Not satisfied.
Stayed 1 night in May 2024

2/10 Terrible

Lesia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smell cigarettes and was so clod when the temperature outside was under 30F
Stayed 1 night in Feb 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024

10/10 Excellent

Saim

Stayed 2 nights in Apr 2024

6/10 Okay

Yee, Downers Grove

Travelled with family
Liked: Staff & service
Room was small.
Stayed 2 nights in Apr 2024

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
Stained carpets, dirty lobby, hair in our bed, hair in the sink, boogers wiped on the wall, chipped paint, overly strong smell of disinfectant cleaner - probably to mask musky smells
Stayed 2 nights in Apr 2024

4/10 Poor

David T

Fairfield by Marriott, LaGuardia! I have a very emotional complaint that you can fix for future guests/victims of the unintended consequences of having multiple locations with the same name in the capital letters, i.e., Fairfield by Marriott at LaGuardia. As a matter of fact, it appears that you may have THREE LOCATIONS in the LaGuardia neighborhood called Fairfield by Marriott. Pity the poor passengers arriving at JFK who need to spend the night near to LaGuardia so that they can fly on the following day. These innocent guests are no different than my wife and me. They would have no way of knowing that there are THREE DIFFERENT ADDRESSES that could come into play when the innocent passenger gives to the taxi driver the instructions: “I need to go to the Fairfield by Marriott at LaGuardia”. Do all taxi drivers in New York know that there are multiple addresses to choose from? Our driver certainly did not know this niggling detail. We had to spend over $100 in taxi fees to get to the correct location. You must either change the names of the various locations, or place conspicuously in the top label a clarifying identifier, e.g.: Fairfield by Marriott #1 at LaGuardia, Fairfield by Marriott #2 at LaGuardia, Fairfield by Marriott#3, at LaGuardia, etc. It is cliches like this that make the harmed passenger rethink if he/she ever wants to stay with Marriott again. Best, David T. Allen, M.D.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheyrel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from 11368 on 25 Apr 2024
Thank you for your feedback and choosing to stay with us.

8/10 Good

Joyce

Business traveller
Liked: Staff & service
Parking very limited Hotel needs updating
Stayed 1 night in Apr 2024
Response from 11368 on 25 Apr 2024
Thank you for your feedback and choosing to stay with us.

10/10 Excellent

Violette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always able to find a parking spot. Breakfast is excellent. My husband and I had arrived before 12 noon because we had an early flight, the Staff checked us in .there is always someone at the front desk to assist. We had an awesome experience.
Stayed 5 nights in Apr 2024
Response from 11368 on 25 Apr 2024
Thank you for your feedback and choosing to stay with us.

10/10 Excellent

Tiffani

Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from 11368 on 18 Apr 2024
Thank you for sharing your feedback.

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
The property is good and staff is nice
Stayed 1 night in Apr 2024
Response from 11368 on 18 Apr 2024
Thank you for sharing your feedback and choosing to stay with us.

8/10 Good

Ellen

Liked: Cleanliness
Limited parking. Rooms serviceable
Stayed 1 night in Mar 2024
Response from 11368 on 18 Apr 2024
Thank you for sharing your feedback and choosing to stay with us.

8/10 Good

Haian

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Mar 2024
Response from 11368 on 18 Apr 2024
Thank you for sharing your feedback and choosing to stay with us

4/10 Poor

Duk, Parsippany

Business traveller
Disliked: Cleanliness
There was a roach on the table. Bathtub sink was not drained well. I could not sleep at all.
Stayed 1 night in Mar 2024
Response from 11368 on 18 Apr 2024
Our apologies.Thank you for sharing your feedback.

10/10 Excellent

Fritza

I like the location, the convenience and the customer service
Stayed 1 night in Mar 2024
Response from 11368 on 22 Mar 2024
Thank you for sharing your feedback and we appreciate you choosing to stay with us.

8/10 Good

Sherwin, Nassau

Stayed 1 night in Mar 2024
Response from 11368 on 18 Apr 2024
Thank you for sharing your feedback and choosing to stay with us

8/10 Good

Mohammed Sohail

Stayed 2 nights in Feb 2024
Response from 11368 on 22 Mar 2024
Thank you for sharing your feedback and we appreciate you choosing to stay with us.

8/10 Good

Amandine, Hummelstown

Stayed 2 nights in Feb 2024
Response from 11368 on 22 Mar 2024
Thank you for you feedback and we appreciate you choosing to stay with us.

2/10 Terrible

Indeevari

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was so incredibly uncomfortable. You could everything from the other rooms and I felt unsafe as someone was knocking on my door in the middle of the night. Not worth the price. The neighborhood is also super sketchy at night.
Stayed 1 night in Feb 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from 11368 on 22 Mar 2024
Thank you for sharing your feedback and we appreciate you choosing to stay with us.

10/10 Excellent

John, Westborough

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean on the inside with friendly staff. Breakfast was somewhat limited. However, it was not bad. The hotel is located in a busy street in an area that has industrial facilities.
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Travelled with family
Liked: Amenities
The only problems we had were the toilet getting stopped up and the maid service never came and cleaned our room. However the hotel was very cleanly and we only stayed 3 nights. Not a lot to choice from with continental breakfast. But overall very nice and would def stay again!
Stayed 3 nights in Feb 2024

10/10 Excellent

charles

Liked: Staff & service, property conditions & facilities
Shuttle was great, Desk clerk very nice, Room very clean,. Just nothing in walking distance, Jets flying over every 5 min. very loud. Good value but I am a lite sleeper.
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Travelled with partner
Staff were really helpful and friendly. Hotel prob needs a refurb but everything was otherwise good
Stayed 1 night in Feb 2024

10/10 Excellent

Nileshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Karyn

Disliked: Staff & service
It was close to LaGuardia airport. The rooms were clean.
Stayed 1 night in Feb 2024

8/10 Good

Yuen Kit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area were quiet, but when you inside the room. You can definitely hear people talking outside the hallway
Stayed 1 night in Feb 2024

8/10 Good

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Elvish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Charles

Stayed 1 night in Feb 2024
Response from 11368 on 22 Mar 2024
Thank you for you feedback and we appreciate you choosing to stay with us.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to LaGuardia airport. Staff was friendly and helpful. Rooms pleasant, clean, and comfortable. Would stay again if I fly from LaGuardia again.
Stayed 1 night in Feb 2024

10/10 Excellent

ALEXANDER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the city and queens.
This place was very convenient to get in and out of, close to all of the highways, and nice. The staff was friendly and helpful. They offered a free breakfast buffet with turkey sausage, eggs, waffles, cereal, milks, donuts, yogurt, and fruit. Room was comfortable with air and heat, but not much of a view if that's imprortant. I can say it's good if you need to be close to the airports and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sahil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

wilfredo

Liked: Staff & service, property conditions & facilities
It’s OK
Stayed 5 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel good prices location wasn’t too great
Stayed 1 night in Feb 2024

10/10 Excellent

Bakeem

Liked: Cleanliness, amenities, property conditions & facilities
I love it here
Stayed 1 night in Feb 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle driver Antonio was very nice and professional. Van was super clean
Stayed 1 night in Feb 2024

8/10 Good

Aimee

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024