Dear Boris, We are delighted you chose to stay with us at Holiday Inn Express New York City Times Square. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations and outstanding service. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express New York City Times Square; we hope to see you again soon. Warmest Regards,Laurie MiskoArea General Manager

Dear Katherine, Thank you for your recent stay and for rating us at 3/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know.

Dear tommy, Thank you for being our guest at Holiday Inn Express New York City Times Square. We are pleased that we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. Also, your comments regarding our amenities will not go by unnoticed. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a more seamless experience.Warmest Regards,Laurie MiskoArea General Manager

Dear Marco, Thank you for being a guest at our hotel and thank you also for the review of our hotel. It is through feedback like yours that we can continue to improve and deliver the best guest experience possible. We regret that you were disappointed with the rate of your visit. Many guests see us as a good value, and we work to keep our pricing competitive with other hotels in the area. Again, we are very sorry for the problems you encountered. We hope you will stay with us another time so we can provide you with a much more enjoyable experience.Warmest Regards,Laurie MiskoArea General Manager

Dear Karen, While we appreciate your positive comments about our location, breakfast and service, please accept our apologies for not meeting all of your expectations during your recent visit. We regret that our housekeeping staff overlooked some areas in your room. Thank you for taking the time to provide your feedback regarding the water pressure and the in-room amenities. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Warmest Regards,Laurie MiskoArea General Manager

Dear Aliyah, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay..We would like the opportunity to talk and investigate your feedback further

Dear Jessica, Thank you for sharing your recent experience. We sincerely apologize for the inconvenience you encountered upon arrival. Your feedback regarding the room condition, breakfast setup, and staff interaction is concerning and does not reflect our standards. Our team strives to provide excellent service, and we regret that we fell short of your expectations during your stay. Your feedback is invaluable, and we're committed to addressing these issues and ensuring a better experience for future guests. We hope you'll reconsider and give us another opportunity to provide you with the exceptional service you deserve on your next visit.Warmest Regards,Laurie MiskoArea General Manager

Dear Laura, We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 review. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

Dear Linda, Your 5/5 review fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to welcome you again and provide another outstanding experience.

Dear Alexa, Thank you for choosing us and giving us a perfect 5/5 review. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

Dear Lisa, Thank you for your recent stay and for rating us at 3/5. Your experience matters, and We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.

Dear Karin, Thank you for choosing to stay with us and for sharing your positive experience. Your 5/5 review means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Thank you for the great review!

Dear Joe, Thank you so much for the positive review. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

Dear Omer, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Dear Ayesha, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely.

Dear Jeanluc Picard, We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 rating. Your feedback is important to us, If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

Dear Armando, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 score means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Dear Donna, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope to welcome you back to an improved stay.

Dear marlon, We are happy you chose Holiday Inn Express New York City Times Square. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting city. We are sorry for the dissatisfaction you experienced with our breakfast, we will share this with our food and beverage team. We enjoyed having you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear Sarah, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited. It is always encouraging to receive positive feedback from our guests. We enjoyed your description of your time with us and the excellent service you received from our staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear Vera Lyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn Express New York City Times Square. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

Dear Holly, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Dear Bobby, Thank you so much for the positive review. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

Dear Chris, We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 review. Your feedback is important to us, If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

Dear Shemeka, Thank you so much for the fabulous review. We really appreciate your stay and sharing the word about us. We can't wait to welcome you again and provide an outstanding experience.

Dear Sherece, We are incredibly grateful that you took the time out of your busy schedule to post a review. We hope to have you back with us soon!

Dear Loraine, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. We take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.

Dear Stacey, It is nice to read that your stay with us was enjoyable on many levels. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. However, we apologize the heating system was not working perfectly, but we are glad that our maintenance team fixed the issue to your satisfaction. We value your business and hope to have the opportunity to welcome you back on a future visit.Warmest Regards,Laurie MiskoArea General Manager

Dear Francois, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, scores like yours are truly rewarding. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

Dear MARK JOHNIE, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Holiday Inn Express New York City Times Square. We'd love to host you again someday for yet another unforgettable visit.Warmest Regards,Laurie MiskoArea General Manager

Hello Judith, Thank you for bringing this matter to our attention. We sincerely apologize for the billing discrepancy and the inconvenience it has caused you. We understand the frustration you must feel, and we are committed to rectifying this issue promptly. Management team has been notified, and I will personally investigate the matter to ensure a swift resolution. We will contact you directly to gather more information and provide a suitable resolution.

Dear Prabal, We appreciate the time you have taken to post a review. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We strive to improve with each and every stay and we hope to welcome you back to an improved stay.

Hello Gisele, Thank You for posting a review of your most recent stay at our property. You choosing to stay at our hotel means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out.

Dear Run, Thank you for posting a review on your recent stay at our property. We’re sorry the elevators was full. We’ll strive to do better by communicating high traffic times. We hope to welcome you back for an improved stay.

Hello Elizabeth, Thank you for taking the time to leave us a post of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

Dear Kevin, On behalf of our entire team, we apologize for not providing the hospitality you deserve. We are also sorry for not meeting your expectations regarding our dining services. We appreciate you sharing your concerns; please know we take your feedback seriously and will use it to improve our guest experience. We hope you will give us another opportunity to show you our dedication.Warmest Regards,Laurie MiskoArea General Manager

Dear Guest, Thank you for sharing your recent experience at our hotel. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We hope you give us another chance to show the improved stay.

Dear Mike, We are flattered by your generous review of Holiday Inn Express New York City Times Square. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear John, Thank you for sharing your recent experience at our property. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable.

Thank you for your review. We truly apologize for the inconvenience of the elevator.

Dear Marcos, Thank you for your review. I’m sorry to hear you had a frustrating experience at our property, but I really appreciate you bringing this issue to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Hello Yong Juan, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We hope you give us another chance to make it right.

Dear Wilda, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards, Valerie Abad- Assistant General Manager Holiday Inn Express

Dear Monique, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards, Valerie Abad- Assistant General Manager Holiday Inn Express

Dear Luis, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards,Laurie MiskoArea General Manager

Hello John, Thank you for your honest review. Your feedback is extremely important to us as we strive to improve with each and every stay. The problems you mentioned will definitely be looked into. We hope you give us another chance.

Dear Ron, We are flattered by your generous review of Holiday Inn Express New York City Times Square! It was a pleasure to read that you enjoyed the elevators and experienced friendly service at the front desk. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We hope to be your hotel of choice every time you visit the city.Warmest Regards,Laurie MiskoArea General Manager