Standard Room, 1 King Bed
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Reviews of Hudson River Hotel

2.5 out of 5
Hudson River Hotel
442 West 36th Street, New York, NY

Reviews

6.6
Rating 10 - Excellent. 182 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 202 out of 1001 reviews" "
Rating 4 - Poor. 153 out of 1001 reviews" "
Rating 2 - Terrible. 152 out of 1001 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Davalee

Travelled with group
Liked: Staff & service
Will come back again. Overall happy.
Stayed 1 night in Apr 2024

8/10 Good

Narinder

Liked: Staff & service
Staff was very good
Stayed 4 nights in Apr 2024

4/10 Poor

Ronnie

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Complete lack of amenities and in operable room features.
Stayed 2 nights in Apr 2024

4/10 Poor

Ashyr

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and expensive I advise to choose another one
Stayed 1 night in Apr 2024

4/10 Poor

Luis E R

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not as expected. This place is less than a motel. Poor maintenance, furniture and bedding. Quality service depends upon the person in front desk. Not recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Abu bakar

Travelled with partner
Liked: Amenities
Good and close to time square around 15 minutes walking
Stayed 2 nights in Apr 2024

10/10 Excellent

Erika

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The room was very quiet and mostly clean. The hair dryer was almost completely broken and seemed unsafe to use. It was also quite frustrating to have the room’s motion sensor turning on the bright room lights every time you flipped in bed. With 3 people in our room, the light was on all night, disturbing our sleep. Otherwise, we were very pleased with the property and particularly grateful to the helpful staff who checked in our luggage early and made us feel welcome.
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property has had mixed reviews, so I was cautious. The price was right and the location near Javitz was great, so I gave it a shot. While it is obvious this isn't at the Hampton Inn level, it was clean and the bedding was fresh. The heat didn't work, the tub had a crack in it, a light didn't work, and the walls were thin. However, no bugs, no smells, and it was clean. Parking was a block away and the convention center was just down the street. At this price, I would stay here again.
Stayed 1 night in Apr 2024

4/10 Poor

vernon, Queens

Business traveller
Disliked: Cleanliness
There was no hot water to shower with and dead batteries in the remote control for the TV
Stayed 1 night in Apr 2024

2/10 Terrible

Elio

Stayed 1 night in Mar 2024

6/10 Okay

Warangkhana

Disliked: Property conditions & facilities
Average with everything but room is so small.
Stayed 1 night in Mar 2024

4/10 Poor

Jessrel

Travelled with group
Disliked: Property conditions & facilities
some stuff in the toilet are broken, phone not working, not enough space
Stayed 1 night in Dec 2023

6/10 Okay

Min

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
When we arrived, we were having an issue with the main door because the sign wasn’t clear. The receptionist saw me struggle, but didn’t come to help, just gestured with her hand. It was nice that they let us leave our stuff because we arrived before the check in time. The room, at first, was nicer than I anticipated considering the location and price; however, I quickly realized why this hotel didn’t have many good reviews. There were pieces of hair in the shower that weren’t ours (before we even showered) and some crumbs in the fridge and desk. I was happy that they had a coffee machine, but the keurig pods were gone the next day and I wasn’t able to get coffee after one day. The elevator is very slow. It is in a pretty quiet area. They had the basic necessities.
Stayed 3 nights in Mar 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second worst experience I've had staying at a hotel. The entryway had what looked to be a bag of trash in entry. Shabby room. TV didn't work. Phone didn't work. Electrical outlets didn't work. Front desk did not answer when I tried to call using my cell. I think they were just understaffed, but it happened a half dozen times. Ugh! Stay away.
Stayed 2 nights in Mar 2024

6/10 Okay

Samanta

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Showers hit water didn’t work
Stayed 1 night in Mar 2024

10/10 Excellent

Brian, Somerville

Stayed 3 nights in Mar 2024

2/10 Terrible

Tamera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not as listed!!!! The room was horrible, smelled like dead pest, light switches were broken so it wasn’t any lighting, door wouldn’t lock, no heat or air! I immediately left after checking in…that’s how unfit and bad it was! I was told by the front desk representative that I could not receive a refund. I have pictures and everything. 0/10 WOULD NEVER RECOMMEND!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Bianca, North Bergen

Stayed 1 night in Mar 2024

2/10 Terrible

Leighton

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

6/10 Okay

Julio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty with hair found in the bathroom and under the sheets, and the property needs remodeling.
Stayed 1 night in Feb 2024

8/10 Good

Nathally

Ok
Stayed 1 night in Feb 2024

10/10 Excellent

Bianca, North Bergen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lyston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Got the job done. Would stay here again out of convenience & nice front desk worker. Only problem we had was the room they gave us the keys for would not unlock & went up/down the elevator 4x until we got a room. The tv was not connected at all & was very difficult to try to figure that out.
Stayed 1 night in Feb 2024

8/10 Good

Francis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is what you pay for. It is affordable, but the quality is not good.
Stayed 4 nights in Feb 2024

2/10 Terrible

Gabrielle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallest, messiest, worst room we’ve ever been in. Three girls were put in a street level room, immediately next to the elevator; we didn’t feel safe at all. We asked to move and he said there was nothing they could do. The walls had holes and nails and there was mold on the window, ceiling, and radiator. The two beds had less than four inches of space between them and abutted both walls, with barely any walking space in front of the beds. For $500 a night, we were appalled at the conditions we were getting. We didn’t stay the night.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small clean rooms
Stayed 1 night in Feb 2024

2/10 Terrible

Marilyn

Disliked: Staff & service, property conditions & facilities
Drug addiction areas
Stayed 1 night in Feb 2024

4/10 Poor

Issa

Disliked: Cleanliness, staff & service, property conditions & facilities
Wet floor and dirty walls
Stayed 2 nights in Feb 2024

2/10 Terrible

rakee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
dirty and did not want to refund my money,still fighting for my money a week later
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Overnight Stay in New York City
It was all around great.
Stayed 1 night in Jan 2024

2/10 Terrible

DP

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place. They don’t even give you water bottle at check in . It’s pathetic. Drunken people roam in the lobby and lift. And it’s scary for the women to stay. The receptionist is so harsh and not polite to customers!!! Worst experience in New York!
Stayed 2 nights in Jan 2024

8/10 Good

Derrick J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

8/10 Good

Trisha

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Shomari

Travelled with partner
Liked: Staff & service
check in was awsome i checked in about 8 pm and the front desk made me feel like so welcomed super polite n friendly
Stayed 1 night in Jan 2024

4/10 Poor

Hoon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location, great price. But not clean, only one elevator.
Stayed 3 nights in Jan 2024

4/10 Poor

Amanda

Liked: Room comfort
Disliked: Staff & service
Location great. Hotel run down. Elevator was out so we walked up 12 flights of stairs to our room.
Stayed 3 nights in Jan 2024

4/10 Poor

Shaima

Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Christiana

Stayed 4 nights in Jan 2024

6/10 Okay

CJ

Travelled with partner
Disliked: Property conditions & facilities
Easy check, easy check out. Simple to find, and quiet stay.
Stayed 1 night in Jan 2024

4/10 Poor

Raymond

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
Bare Bones, but it served it’s purpose.
Stayed 1 night in Jan 2024

4/10 Poor

Jonatan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room conditions are in poor condition
Stayed 1 night in Jan 2024

2/10 Terrible

margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hudson River
Stayed 5 nights in Dec 2023

4/10 Poor

ramisa

Disliked: Staff & service, room comfort
just a convenient stay.
the environment seemed more like a hotel, I had to wait til 3 o clock exactly before I could get checked in despite being a few minutes early. wifi didn’t work at all, I called the desk twice no answer. elevator wasn’t in service so we had to take the stairs up 7 flights. overall not a great stay
Stayed 1 night in Jan 2024

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst night of my life
I normally don’t complain about bad hotel stays but this was one that had too many things going wrong in one trip. If I had another place to go I definitely would have went there or slept in the park if the weather was permitting. 1. Elevator didn’t work had to climb six flights of stairs.( recovering from foot surgery) explained my situation but didn’t help. 2. Cable didn’t work. Called the front desk and was told someone would be up but never came. 3. Fire alarm still had the tag in it. So could not sleep because of recent activity seismic that caused fires and I needed to be alert incase we had to evacuate. 4. There was a stain on the sheet. I put a towel on top of it so I wouldn’t be so grossed out.
Pretty sure that’s a fire hazard
Wish I was informed beforehand
Stayed 1 night in Jan 2024

2/10 Terrible

Brett

Disliked: Cleanliness, property conditions & facilities, room comfort
Just don't.
Just comically awful. Like a bad movie of a bad NYC hotel. I felt for the poor Europeans for whom this was the introduction to New York. Just don't do it.
Stayed 1 night in Dec 2023

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible expérience at Hudson River Hotel
The room was disgusting !!! We wouldn't even sleep in the bed we covered it and slept on top. The heat had shut off and we were freezing The bathroom,carpet, and walls were filthy Based on my experience I will NEVER use Hotels.com again !!!!! It was in a awful neighborhood cab drivers refused to bring us there and wi am handicaped
Stayed 1 night in Dec 2023

6/10 Okay

Megan

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023