8/10 Good
Omar
Travelled with family and small children
28 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Soon as we arrived the front desk person was very nice, There was no waiting to check in. We were checked in and got our room key. Not so happy about the room and for the price for 2 nights I expected better. We were given a room in the second floor facing the front of the hotel. There was a road nearby so we could hear when cars were passing by.you could also hear the engine of the bikes that belong to some people staying at the hotel.The room when we arrived was a bit cold and when I went to change the Temp the thermostat was not working. Hated that we did not have control of the room temp. The room had a bit of a musty smell to it and there was a bit of light dust.By the second day of our stay my family who all have allergy issues woke up with stuffy noses and throats hurting. Loved that there were dining options and shopping options nearby so we were able to grab some meds from the Walgreens nearby for the rest of our stay. The room was clean but, in the bathroom you could see a bit of mold in certain areas. Not much but enough that I could notice it. They also didn’t provide toothpaste or mouth wash like most hotels do. But no big deal we had our own. Thank god!Really liked the free breakfast. The staff no matter where you went was always nice and asked if everything was okay. Also loved that housekeeping was done while we were out at LEGOLAND which was a 10min drive from the hotel. Other than that our stay was okay.