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Reviews of Hôtel du Petit Palais

4 out of 5
Hôtel du Petit Palais
17 Avenue Emile Bieckert, Nice, Alpes-Maritimes

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 364 reviews" "
Rating 8 - Good. 92 out of 364 reviews" "
Rating 6 - Okay. 16 out of 364 reviews" "
Rating 4 - Poor. 7 out of 364 reviews" "
Rating 2 - Terrible. 2 out of 364 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet spot in Cimiez. Room was a bit small by North American standards but quite comfortable. Staff was excellent and patient with my bad French. Highly recommended.
Stayed 3 nights in May 2024

10/10 Excellent

Mark, Riviera Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique little gem. Very friendly and helpful staff. Daniel and Phillip were both wonderful as was the night gentleman whose name i did not get. About a 20 min walk to the main tourist areas which was better rhan driving for sure. We will stay again. Beautiful breakfast area in a garden.
Stayed 1 night in May 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kevin at Reception is ‘tres Jolie’. He’s extremely helpful, generous and a wonderful person. He’s one of the reasons we return there. It feels like home away from home. The distance to walk to the historic center, the museums, the market for groceries like juice, waters and fruit are very close. We absolutely love this hotel and highly recommend it!
Stayed 1 night in Apr 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. Very friendly staff. Amazing buffet breakfast ….would go back just for the breakfast!! We arrived late after a very long travel day. Felt immediately relaxed, had a good nights sleep and enjoyed a walk around the beautiful neighborhood. Highly recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Andrew, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view from our room, very comfortable bed, great breakfast and friendly & helpful staff. Location is good for some of the museums but a little out of the city centre. Room a bit compact and lacking a chair but tidy & nicely finished.
Stayed 4 nights in Oct 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful. Sea view room was lovely and walking down to beach area downtown was fun and beautiful. There is just nothing like the Cot d’ Azur. Chagall museum also quite close.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An immaculate, high quality hotel in an upmarket area of town. An easy walk to the Old Town and not far from a metro station. Very friendly and helpful staff. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous sommes revenus enchanté de notre séjour à l'hôtel le petit palais. Le personnel est souriant et toujours à notre service. Le buffet du petit déjeuner était excellent! Je recommande fortement cet hôtel!
Stayed 9 nights in Aug 2023

10/10 Excellent

Valerie, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phillipe met our car and checked us in. He offered us a lovely upgrade for a minimal charge. He ace us suggestions for walking and for restaurants. The hotel is quietly stylish and comfortable in a residential area only 10-15 minute walk to the hustle bustle of Nice’s downtown. Our room was well equipped and we enjoy a small balcony with a view of Nice and the ocean. On our last night Phillipe made us a reservation at a wonderful Michelin rated restaurant. It was outstanding! I will stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is impeccably decorated and set on a quiet hillside with beautiful views. The staff was thoughtful and incredibly helpful. Daniel was able to help me with an exceptionally challenging car rental debacle. Kevin sent us to the best stocked French pharmacy and made sure we had a car to pick us up in time for our flight. Truly felt well cared for the entire visit. Highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Stayed 3 nights in Jun 2023

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great place! My wife and I checked in for 3 days. Right in heart of Nice in the hill. Granted it’s a hike walking up the hill but less than 10 min to flat part of town. The hotel is a hidden gem with private gardens and pool area. The staff were amazing and served us drinks and snacks at the pool. Could have stayed at pool for weeks. It was our own private oasis surrounded by chirping birds palms and pines. We stayed for dinner two nights and food was decent. We would go again. Luxury stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful! It was nice to have a patio area. The breakfast buffet was also quite good.
Stayed 3 nights in Jun 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Nice quiet area. Staff were excellent and friendly.
Stayed 1 night in May 2023

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We ABSOLUTELY loved our stay at the Petit Palais. Philippe at the front desk was exceptional and went above and beyond to make our stay a pleasure. We will definitely stay here again!!
Stayed 3 nights in May 2023

10/10 Excellent

Elvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful experience we had during our stay!!! They have the most wonderful staff, super helpful, pleasant, courteous, and truly show how much they love what they do. We appreciate you Felippe, Simon, Kevin for all your generosity 🙂. We don't remember all the other staff names but everyone was amazing!!!. What a lovely place, the decor was tasteful and everything was extremely clean. The hotel is on top of a mountain and you can see from the room balcony the beautiful scenery of Nice. Also, what an amazing breakfast display with an array of delicious goodies. Thank you everyone for making our stay an amazing experience!!!!!
Stayed 4 nights in May 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with a nice view of nice bay.
Stayed 1 night in Apr 2023

6/10 Okay

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming property. Friendly staff. Terrible wifi. Advertises Air Conditioning but it is shut off. Cools off at night but room got too hot during the day with sun beating in. If it says it has air conditioning it should be up to the guest in their individual room whether they want to use it or not.
Stayed 4 nights in Oct 2022

10/10 Excellent

jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property off the beaten path. Phillippe was wonderful!
Stayed 8 nights in Sep 2022

10/10 Excellent

Eduard

Stayed 2 nights in Aug 2022

10/10 Excellent

Taranjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff and the breakfast buffet was amazing. Quiet location and not to far from the town.
Stayed 3 nights in Aug 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Clovis Family
I cant really praise the Hotel and Staff enough. From taking the lead on organising transfers to helping with eateries and places to visit. We really couldn't have asked for more, the staff ( every single one) had a smile and friendly manor. The hotel its self had everything we needed and was in a quiet part of Nice , 5 min taxi ride from the centre and Old town. Thank you so much for everything
Stayed 3 nights in Aug 2022

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2022

10/10 Excellent

ronit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel Great breakfast Philip and the rest of the stuff will do everything to make your stay amazing We wish to come back soon.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, quiet hotel, a nice walk away from old Nice. Great breakfast, Modern and recently renovated.
Stayed 2 nights in Jun 2022

4/10 Poor

SUSAN M

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This was my fourth year staying at Petit Palais, I love it. But this time my room air conditioner wasn’t working and no one except for the gentleman at night, Joseph, would assist me. The engineer didn’t come to check it, they said they’d take care of it when I went for dinner. I came back to the room closed up and extremely hot. Then they promised me a fan to put in the open window (it was 82f that day) and it never came. Joseph, the night manager made a call and followed the directions but the AC was broken. It was a miserable stay. But I love the hotel and will give it another chance.
Stayed 1 night in Jun 2022

10/10 Excellent

Catherine, Fenton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in May 2022

10/10 Excellent

nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to get away from the typical commercial city hotels . Friendly , excellent food and service , very quiet and relaxing Superb
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend le Petit Palais who welcomed us for our weekend gate away in Nice. Staff was very accommodating, allowing us to move into our room a little early as it was available. Very good recommendations from the concierge for lunch and dinner.
Stayed 1 night in Jun 2021

10/10 Excellent

Veronika, London, UK

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super friendly and helpful staff, very nice & clean hotel, tasty breakfast, great service overall. Many thanks
Stayed 5 nights in Jul 2020

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a calm area on the hill with very friendly staff.
Stayed 6 nights in Dec 2019

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

6/10 Okay

Sajid

Liked: Cleanliness, staff & service
Disliked: Room comfort
Amazing views, quiet location, super nice staff
The noise isolation between the rooms is terrible. I could even hear when someone sneezes in the next room. The staff is super friendly and super helpful. The view from the sea view room is amazing.
Stayed 4 nights in Dec 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Kevin, Reception. on 23 Oct 2019
Cher Steve, Merci d'avoir séjourné dans notre Petit Palais, Nous sommes satisfait de voir que votre séjour parmis nous fut un succès. Bien cordialement.

8/10 Good

Priya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Kevin, Reception. on 30 Sept 2019
Dear Priya and Rivka, Thank you for staying in our hotel and taking the time to leave us a nice rating. It was a pleasure having guests like you. By hoping to welcome you again.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant comfortable stay room had a beautiful view over Nice surrounding buildings were magnificent good breakfast could have given a bottle or 2 of water in the bedroom access is steep and until acclimatised can be hard to find
Stayed 3 nights in Sep 2019
Response from Kevin, Reception. on 30 Sept 2019
Dear Stephen, Thank you for the kind words about our hotel located in quiet neighborhood just above the historical center of the city. We will consider the idea of providing a bottle of water for the guest, although i'd like to mention that our tap water is of a good quality and drinkable in Nice. By hoping to welcome you on another occasion.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff try their best and views over Nice are great. However their are major issues for a hotel at this price point: -the bathrooms are dated with a single shower head over a small bath -The swimming pool is a plunge pool at best and mosquito bites are a major problem among the greenery which surrounds the pool -with limited exceptions the balconies are Juliet-you cannot sit out with two people -It is on a hill with a 30 minute walk to the seafront, and many guests we spoke with were using taxis 4 times a day. Like I say the family run business tries hard, but standing still is not an option in a competitive world and the hotel needs investment urgently.
Stayed 6 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A lovely three night stay. Helpful staff. Room was a little tired but charming
Stayed 3 nights in Aug 2019
Response from Kevin, Reception. on 13 Sept 2019
Dear Paul, Thank you for staying in the hotel Le Petit Palais, you find us very pleased to see that you had a lovely stay.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, Elegant, Historic in a nice neighborhood. Friendly Staff. Professional Hoteliers.
Stayed 3 nights in Aug 2019
Response from Kevin, Reception. on 13 Sept 2019
Thank you for choosing the hotel Le Petit Palais. We are pleased to see that our hotel did match your expectations and criteria. By hoping to welcome you on another occasion

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Kevin, Reception. on 19 Aug 2019
Dear Raphael, Thank you for staying in our hotel and that you took time to leave us a nice rating. By hoping to welcome you on another occasion, Kevin.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Be prepared for the uphill walk. In residential area so 10-15 min to nearest shop or bar. Pool has very limited sun.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this property. My room had a terrace with an ocean view and I loved to sit out in the mornings and evenings. The pool is perfect - not large but what you need to cool off and relax after a day of taking in the sights. Staff was lovely and willing to help with anything.
Stayed 5 nights in Aug 2019
Response from Kevin, Reception. on 9 Aug 2019
Hello, We are glad to hear that your stay in Le Petit Palais was enjoyable. We would like to thank you for the kind words about the hotel and the staff, this is greatly appreciated. We hope to welcome you on another occasion. Kind regards.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Kevin, Reception. on 9 Aug 2019
Hello, Thank you for your review. By hoping to welcome you on another occasion. Kind regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Personal service from staff. Nothing too much to ask for.
Stayed 3 nights in Jun 2019
Response from Kevin, Reception. on 9 Aug 2019
Hello, Thank you for staying in Le Petit Palais, We are pleased to see that you appreciated our staff. By hoping to welcome you on another occasion. Kind regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful, tasteful hotel in Nice.
We enjoyed a wonderful time at Le Petit Palais, the owner and staff members were all delightful, charming and welcoming. The garden and swimming pool area are delightful. Early evening cocktails and morning breakfast were enjoyed in this wonderful garden setting which was perfect.
Stayed 3 nights in May 2019