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Reviews of The Mellon Country Inn

3 out of 5
The Mellon Country Inn
134 Beltany Road, Omagh, Northern Ireland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Carrie-Anne in Reception on 12 Aug 2020
Dear Martin, Thank-you very much for taking the time to give us your feedback! Very much appreciated! We hope to welcome you back to The Mellon again soon!

10/10 Excellent

Farooq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, will be back soon
Great customer services,c lean spacious rooms, Will use that again.
Stayed 3 nights in Jul 2020
Response from Carrie-Anne in Reception on 24 Jul 2020
Thank-you for taking the time to leave us your feedback and such a positive review! We're very pleased you enjoyed your stay with us & look forward to welcoming you again soon!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Carrie-Anne in Reception on 15 Jul 2020
Thank-you for your valued feedback! 10 out of 10 is extraordinary! We very much appreciate you taking the time to give us a review and hope we can welcome you back to the Mellon Country Inn again soon.

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth a visit
Great value for money. Bedrooms remind me of Travelodge clean comfortable bed etc without the frills but downstairs there's good social areas Bar etc. Ate in both evenings and food was good and breakfast equally so. The only down side you could say was the busy road at the front but double glazing cut out most of noise. Staff all friendly and helpful. Visited early after reopening so quiet Will use again in the future
Stayed 2 nights in Jul 2020
Response from Carrie-Anne in Reception on 12 Jul 2020
Many thanks for leaving us such a glowing review! Very kind of you, we appreciate you taking the time. We are glad you enjoyed yourselves and hope to welcome you back again soon!

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star quality
First time in Omagh and were very impressed with the hotel. The best hotels are those that are run by a family. The welcome is warm and genuine and your business is appreciated. Every aspect of our stay was 5 star quality. Will be recommending to family and friends and hope to return in the very near future. Keep up the high quality and standard
Stayed 1 night in Jan 2020
Response from Hannah on 22 Jan 2020
Good morning Marie! Thank-you for taking the time to leave such a lovely review. We really appreciate your kind comments and are delighted to hear that you enjoyed your time with us so much. We hope to be able to welcome you back again soon! Many thanks, H

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good, would stay again but room for improvement
Receptionist was very friendly and welcoming both on arrival and a different lady when leaving. The room was comfortable and clean though very warm even though the room heater was off completely and the ensuite heater was on very low. A few little things would help such as the shower being raised, am not tall but couldn't stand under it. There seemed to have been tea and coffee along the hallway from our room for a group. This was all finished when we went to the room around 11 but it was just after 1am when we were wakened by rattles of cups being cleared which was a little frustrating. We had an evening meal with friends who weren't staying but who just booked into the restaurant. Meal came quickly and was very nice. We wanted to sit and chat and there were empty tables but we did feel like one lady in particular who was serving was pushing at times for us to leave which, being residents was not what we expected when we had been told all about the music and things which were happening. Breakfast was also good but we waited around 30 mins because of a group of about 16 who were not resident but had stopped for breakfast as far as we could understand. Otherwise there were only another 4 people in for breakfast and they also had a long wait. The lady serving did apologise and explain.Perhaps long term consider new windows as they were very draughty both in the room and in restaurant sitting beside them. Great views though. First time niggles but would stay again if passing.
Stayed 1 night in Dec 2019
Response from Hannah on 12 Dec 2019
Dear guest, Thank-you for taking the time to leave us your review. We’re glad to hear that you enjoyed our warm welcome upon your visit! We also appreciate you sharing your room tips with us, which will help us continue to improve our guest accommodation experience. If you would be so kind as to inform us of your room number via e-mailing hannah@melloninn.com, we will pass on this information to our maintenance team for attention. While we are delighted to hear that you enjoyed your meals with us in O’Brien’s Restaurant, and its scenic views, we want to offer our apologies as a team if you did feel rushed; and of course want to assure you that all of our residents are most welcome to enjoy taking their time in our bar and restaurant. We are also sorry to hear that during the evening your sleep was disturbed, and that your service time the next morning was slower than you would have wished. We do of course take every review in to consideration, and are delighted to hear that you may plan to stay again, when we hope we will be able to fully meet and exceed expectations. Kind regards, H

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Hannah on 28 Oct 2019
Thank-you for amazing review Thomas! We really appreciate you choosing to stay at The Mellon Country Inn, and we hope to be able to welcome you back soon! Many thanks, H

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Hannah on 24 Oct 2019
Thank-you for your 5 star review! We really appreciate you staying with us at The Mellon Country Inn. H

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, food lovely and service first class
Stayed 1 night in Sep 2019
Response from Hannah on 16 Sept 2019
Thank-you for your recommendation Kimberley! We really appreciate you choosing The Mellon Country Inn! H

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again - spotless
Stayed 1 night in Aug 2019
Response from H on 7 Aug 2019
Thank-you for your lovely review William. We are delighted that you chose to stay with us, and look forward to welcoming you back again soon!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Very clean friendly staff . Great breakfast
Stayed 1 night in Aug 2019
Response from H on 7 Aug 2019
Thank-you for taking the time to review us! We really appreciate you choosing The Mellon Country Inn.

10/10 Excellent

Edwina, Carlingford Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was at vintage Chris event and stayed over with my sister ..lovely dinner and relaxing catch up.
Stayed 1 night in Nov 2018
Response from Hannah on 21 Nov 2018
Thank-you Edwina for leaving such a lovely review. We're delighted to hear that you were able to enjoy the Vintage Fayre last weekend, as well as some time with your sister! Hopefully we'll welcome you again soon! H

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean hotel, staff very helpful and polite.
Stayed 1 night in Oct 2018
Response from Hannah on 25 Oct 2018
Thank-you Josh for sharing your experience with us! We're delighted that you chose The Mellon Country Inn for your stay. H

2/10 Terrible

Andrew, Clare, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Won't be returning. Hot, noisy, unprofessional
First impressions were impressive. Location was good. Few minutes drive from omagh. Upon arriving we were behind a few people at the checkin who had issues with their room. Our room was at the back of the hotel, right above the boiler room. Which made it uncomfortably hot and very noisy. We had requested a fan from reception but they didnt have any. Tried to drown out the noise with the tv, but the volume was stuck on low. Very poor night sleep. And staff didnt seem surprised, and had mentioned wasnt the first time. Breakfast left alot to be desired. Got 60% refund after not taking no for an answer. Won't be in a rush back
Stayed 1 night in Jun 2018
Response from H on 15 Jul 2018
Dear Andrew, We're pleased to hear that you were impressed with the hotel and its central yet scenic location. During the unusually hot weather our rooms were warmer than usual, and we apologise that there were no fans available at the time. However with the rising temperatures of the heatwave we did choose to purchase further fans to help make our guests feel more comfortable. As for the noise, we'll do our best to investigate this and see if there's anything that we can do. We would appreciate if you could let us know how our breakfasts could have been improved however, since we strive to provide better customer service today than yesterday. Many thanks, H

6/10 Okay

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a stopping point on our trip. Room was a bit too warm and lots of traffic made having the window open a bit too loud.
Stayed 1 night in Jun 2018
Response from H on 11 Jul 2018
Dear Deborah, Thank-you for choosing to stay at The Mellon Country Inn! We apologise that it was a little warm on the evening of your stay. We had unusually hot weather over the month of June, and as a result, have invested in a number of fans, should you ever be passing during good weather again! Many thanks, H

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100%. My hat off to the staff here.
The Mellon country hotel was exceptional. We stayed in a superior room and it was just that. Huge room, king size bed and all the comfort. The food and service was great and the staff were so friendly and couldn't do enough for us. Even booking our taxi to town. The breakfast was varied, anything you want practically. 100%. Best hotel we have stayed in Ireland for a long time
Response from Hannah on 10 May 2018
Dear Una, Thank-you for choosing The Mellon Country Inn Hotel for your stay. We really appreciate our staff and all that they do for us, and we're glad that you were able to experience their service. We hope that the rest of your stay in Ireland was as enjoyable, and that we'll be able to welcome you back again at some point in the future! Many thanks, Hannah

8/10 Good

Bob, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Town but away from the traffic
As part of our driving tour of Ireland, we were looking at places with easy access.This place is out of town but on the main road. The room we got was spacious, and we made good use of the bar and restaurant. As usual, we overindulged with the big Irish breakfast. But enjoyed our stay. Parking was easy as well
Stayed 2 nights in Apr 2018
Response from Hannah on 10 May 2018
Dear Bob, Thank-you for leaving us such a lovely review on your recent visit at The Mellon Country Inn! We're really pleased to hear that you had such a lovely time with us, and were able to enjoy a visit to our neighbours at The Ulster American Folk Park. We don't blame you for overindulging ;) Hope to see you again soon, Hannah