All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 758 out of 1107 reviews" "
10 - Excellent
758
Rating 8 - Good. 225 out of 1107 reviews" "
8 - Good
225
Rating 6 - Okay. 75 out of 1107 reviews" "
6 - Okay
75
Rating 4 - Poor. 27 out of 1107 reviews" "
4 - Poor
27
Rating 2 - Terrible. 22 out of 1107 reviews" "
2 - Terrible
22
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Mayra
Travelled with family, Travelled with family and small children
Dear Vashti,Thank you for your positive review! We are delighted that you had such a great experience staying with us, and we are glad you enjoyed our hotel's cleanliness and our friendly staff. Thank you for your feedback and we look forward to welcoming you back to Buena Vista Suites.
Dear Jessica,Thank you for the 5-star rating! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon!
I like the clean and staff service. I recommend a better options for Breakfast, I went to this Hotel several years ago and they had more variety of food versus now. For the rest is a best option Hotel.
Liza
Stayed 6 nights in May 2024
Response from AP, Guest Services on 15 May 2024
Dear Liza,Thank you for taking the time to leave us a review. While we are glad to hear that you appreciated our cleanliness and service; we apologize for not meeting your expectations with our complimentary breakfast during your recent visit. We appreciate your feedback and hope to have the opportunity to welcome you back to Buena Vista Suites in the future.
Dear Jerold,Thank you for the 5-star review! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Buena Vista Suites soon!
Dear Marina,Thank you for your positive review! We are delighted that you had such a great experience staying with us, and we are glad you enjoyed our clean hotel, complimentary breakfast, and shuttle service. Thank you for your feedback and we look forward to welcoming you back to Buena Vista Suites.
Dear Liza,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon.
I was very conformable staying this hotel. And it also provides free shuttle service to four of main parks very convenient. I will choose to stay in this hotel next time.
Enyi
Stayed 3 nights in May 2024
Response from AP, Guest Services on 13 May 2024
Dear Enyi,Thank you for your review! We are delighted to hear that you had a comfortable stay with us and that you found our shuttle service convenient for visiting the parks. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back on your next trip!
The property had great customer service and was quiet. Would definitely stay there again in the future.
La-Toya
Stayed 3 nights in Apr 2024
Response from AP, Guest Services on 13 May 2024
Dear La-Toya,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay with us and that you found our service to be excellent. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back in the future!
The room look wonderful, but after a few hours we noticed a spot on the floor by the fridge was wet. Then my morning the hole area was sopping wet. There is a overwhelming smell in the lobby as you walk in and it triggered our allergies. Breakfast looked great, but the potatoes and the sausage had a spicy flavor not at all kid friendly unless your young kids like spicy food .
John
Stayed 1 night in May 2024
Response from AP, Guest Services on 13 May 2024
Dear John,Thank you for taking the time to share your feedback with us. We apologize for the wet spot you encountered in your suite. Additionally, we are sorry to learn that you were not completely satisfied with our complimentary breakfast. Your comments have been shared with the relevant departments so they may address your concerns. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Dear Rafael,Thank you for your positive review! We are thrilled you enjoyed everything about your stay at Buena Vista Suites. Your feedback is greatly appreciated, and we look forward to welcoming you again soon.
10/10 Excellent
Daniel
4 May 2024
Daniel
Stayed 1 night in May 2024
Response from AP, Guest Services on 24 May 2024
Dear Daniel,Thank you for the 5-star rating! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon!
10/10 Excellent
Francesco
3 May 2024
Francesco
Stayed 3 nights in Apr 2024
Response from AP, Guest Services on 23 May 2024
Dear Francesco,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon.
10/10 Excellent
Andrea
3 May 2024
Andrea
Stayed 3 nights in Apr 2024
Response from AP, Guest Services on 23 May 2024
Dear Andrea,Thank you for the 5-star rating! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon.
Wonderful in every way - just perfect for a visit to Walt Disney World! We were delighted by the warm and friendly service, comfortable rooms, and tasty breakfast. Also really handy to have free parking right outside the hotel.
Neil
Stayed 5 nights in Apr 2024
Response from AP, Guest Services on 1 May 2024
Dear Neil,Thank you for your positive review! We are thrilled to hear that you had a wonderful stay with us and that you enjoyed our warm and friendly service, comfortable suites, complimentary breakfast, and parking. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites and we hope to welcome you back for another wonderful experience!
Dear ASMR,Thank you for your positive review! We are delighted to hear that you had a great experience. Thank you for your feedback and we look forward to welcoming you again to Buena Vista Suites.
Dear Shaozhi,Thank you for your positive review! We are delighted you had such a great experience staying with us, and we are glad you enjoyed our great location and friendly staff. Thank you for your feedback and we look forward to welcoming you back to Buena Vista Suites.
The front desk staff were so wonderful and welcoming, polite and friendly. The young lady at the desk explained to me about the Disney transportation and how to use it to make our arrangements on my phone and was so patient to make sure I understood. Super kind!!
Rosaria
Stayed 4 nights in Apr 2024
Response from AP, Guest Services on 30 Apr 2024
Dear Rosaria,Thank you for your positive review! We are thrilled to hear that our front desk staff provided you with excellent service and made your Disney transportation arrangements easy. We'll be sure to pass along your kind words to our team. Thank you for choosing Buena Vista Suites. We hope to welcome you back soon for another great stay!
Dear Barrett,Thank you for your positive review! We are delighted to hear that you had a fantastic experience. Thank you for your feedback and we look forward to welcoming you again to Buena Vista Suites.
Excellent. This was my 3rd time staying at this hotel for multiple days and it never disappoints.
Dalia
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 29 Apr 2024
Dear Dalia,Thank you for the 5-star review! We are delighted to hear that you enjoyed your stay with us once again. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back for your next visit!
6/10 Okay
Maynel
28 Apr 2024
Maynel
Stayed 2 nights in Feb 2024
Response from AP, Guest Services on 20 May 2024
Dear Maynel,Thank you for taking time to review your recent stay. Based on your rating, it appears that you were not completely satisfied with your experience. What could we have done differently to make your stay more memorable? We hope to have the opportunity to welcome you back and provide you with a better experience in the future.
d excellent breakfast buffet and free parking is great drawing card!
Ona
Stayed 6 nights in Apr 2024
Response from AP, Guest Services on 29 Apr 2024
Dear Ona,Thank you for your positive review! We are delighted you had such a great experience staying with us, and we are glad you enjoyed our complimentary breakfast and parking. Thank you for your feedback and we look forward to welcoming you back to Buena Vista Suites.
10/10 Excellent
Maksatmyrat
Travelled with family, Travelled with family and small children
Dear Maksatmyrat,Thank you for your review! We are delighted to hear that you enjoyed your stay at Buena Vista Suites. We look forward to welcoming you back soon!
Dear Hui,Thank you for your positive review! We are delighted you had such a great experience staying with us, and we are glad you enjoyed our excellent staff and our Disney shuttle service. Thank you for your feedback and we look forward to welcoming you back to Buena Vista Suites.
10/10 Excellent
Maksatmyrat
Travelled with family, Travelled with family and small children
One of the best hotels in city center which is also very close to Walt Disney World parks. I really recommend it.
Maksatmyrat
Stayed 4 nights in Apr 2024
Response from AP, Guest Services on 25 Apr 2024
Dear Maksatmyrat,Thank you for your positive review! We are delighted to hear that you enjoyed your stay and found our location convenient for visiting the Disney parks. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We hope to welcome you back soon!
The lounge area, shower and breakfast option is excellent for this location
Daniel
Stayed 1 night in Apr 2024
Response from AP, Guest Services on 6 May 2024
Dear Daniel,Thank you for your positive review! We are delighted to hear that you had a wonderful experience. Thank you for your feedback and we look forward to welcoming you again to Buena Vista Suites.
10/10 Excellent
Meshaal
20 Apr 2024
Liked: Cleanliness
Meshaal
Stayed 3 nights in Apr 2024
Response from AP, Guest Services on 22 Apr 2024
Dear Meshaal,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us. We strive to provide exceptional service and create memorable moments for our guests. We look forward to welcoming you back soon.
Dear Sharon,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Buena Vista Suites soon!
Dear Rosa,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon.
Great property, breakfast was good. Good customer service. Will be staying again
Maria
Stayed 2 nights in Apr 2024
Response from AP, Guest Services on 15 Apr 2024
Thank you for your positive review, Maria! We are delighted you had such a great experience staying with us, and we are glad you enjoyed our complimentary breakfast and our service. We appreciate your feedback and look forward to welcoming you back to Buena Vista Suites.
10/10 Excellent
Haoran
14 Apr 2024
Haoran
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 6 May 2024
Dear Haoran,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon.
Thank you for your positive review, Renata! We are delighted to hear that you had a great experience. Thank you for your feedback and we look forward to welcoming you again to Buena Vista Suites.
Check in and check out we’re smooth and easy. Rooms were clean and comfortable compared to many prominent ones in which I have stayed.
Marsha
Stayed 1 night in Apr 2024
Response from AP, Guest Services on 12 Apr 2024
Thank you for your review, Marsha! We are delighted to hear that your check-in and check-out experiences were smooth and that you found our suites clean and comfortable. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites, and we hope to welcome you back for another pleasant stay in the future!
8/10 Good
Leah
Travelled with family
9 Apr 2024
Liked: Cleanliness, staff & service, amenities
Elevators were down and I had to carry my luggage down the stairs.
Leah
Stayed 2 nights in Apr 2024
Response from AP, Guest Services on 9 Apr 2024
Dear Leah,Thank you for taking the time to leave us a review. We apologize for the inconvenience you experienced with our elevators during your stay. Rest assured that our team is actively working on this matter to ensure a smoother experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back to Buena Vista Suites in the future.
Dear Kemal,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
Dear Silvana,Thank you for choosing Buena Vista Suites for your stay. We are delighted to hear you enjoyed your stay with us, and we look forward to welcoming you back soon.
10/10 Excellent
Ladislao
7 Apr 2024
Ladislao
Stayed 1 night in Apr 2024
Response from AP, Guest Services on 29 Apr 2024
Dear Ladislao,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon.
10/10 Excellent
Marsha
6 Apr 2024
Marsha
Stayed 1 night in Apr 2024
Response from AP, Guest Services on 26 Apr 2024
Dear Marsha,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon.
Very impressed with the staff and how assertive they are to take care of the property. The free breakfast and free parking was a large bonus to our stay and $20 a day wasn’t bad for a resort fee. Being a sister hotel of the caribe royale was very nice due to it being in walking distance and the ability to use their amentites.
Matthew
Stayed 3 nights in Apr 2024
Response from AP, Guest Services on 8 Apr 2024
Dear Matthew,Thank you for your review! We're thrilled to hear that you had such a positive experience during your stay. t's fantastic to know that you found our staff attentive, and the complimentary breakfast and parking added value to your visit. Your feedback is truly appreciated. Thank you for choosing Buena Vista Suites and we hope to welcome you back soon for another enjoyable stay!
8/10 Good
Brenda
2 Apr 2024
Liked: Cleanliness, staff & service, amenities
Brenda
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 22 Apr 2024
Dear Brenda,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
8/10 Good
Hector, Rancho Cucamonga
1 Apr 2024
Hector
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on 22 Apr 2024
Dear Hector,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
Dear Marlon,Thank you for the 5-star review! We're delighted to hear that you loved your stay with us. Thank you for choosing Buena Vista Suites. We hope to welcome you back soon for another fantastic experience.
Dear Celeste,Thank you for the 5-star rating! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon!
Great property , very clean and other perks that will make your stay convenient and comfortable, highly recommend for family.
SUBRYAN
Response from AP, Guest Services on 27 Mar 2024
Dear Subryan,Thank you for the 5-star review! We're delighted to hear that you enjoyed our hotel's cleanliness and convenient amenities. Your feedback and recommendation are greatly appreciated. Thank you for choosing Buena Vista Suites, and we hope to welcome you back for another great stay in the future!
Very clean an nice rooms. Big and very well located
Louise
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear Louise,Thank you for your positive review! We're delighted to hear you had a great experience and enjoyed our spacious suites. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We hope to welcome you back soon for another enjoyable stay.
Hi Maya,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
10/10 Excellent
NaFeesha
Travelled with family, Travelled with family and small children
Perfect location for Disney World convenient shopping across the street
NaFeesha
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear NaFeesha,Thank you for sharing your experience with us! We're delighted to hear that you found our location convenient for visiting Disney. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites, and we look forward to welcoming you back for another wonderful stay in the future!
Great hotel! Clean, friendly and very accommodating!
Ty-Asia
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear Ty-Asia,Thank you for your positive review! We're thrilled to hear that you had a great experience with us and that you found our hotel to be clean, friendly, and accommodating. Your feedback is truly appreciated. Thank you for choosing Buena Vista Suites. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!
Dear Ning,Thank you for taking the time to leave us a review. While we're delighted that you enjoyed your overall experience, we are sorry to learn that you were not completely satisfied with the hotel cleanliness. We appreciate your feedback as it helps us identify areas for improvement. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you again in the future.
This was a lovely property close to Typhoon Lagoon. Rooms were very spacious. I would stay again. My only caution would be it has a strong scent if that is a concern.
Marcia
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 22 Mar 2024
Dear Marcia,Thank you for providing a review of your recent stay. We're delighted to hear you enjoyed our great location just minutes from Disney and our spacious suites. We appreciate your comment regarding the strong scent. Your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We hope to welcome you again soon.