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Reviews of Rosen Inn at Pointe Orlando

3 out of 5
Rosen Inn at Pointe Orlando
9000 International Drive, Orlando, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 1453 out of 3166 reviews" "
Rating 8 - Good. 882 out of 3166 reviews" "
Rating 6 - Okay. 388 out of 3166 reviews" "
Rating 4 - Poor. 207 out of 3166 reviews" "
Rating 2 - Terrible. 236 out of 3166 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed being on the 7th floor, The view was amazing
Stayed 1 night in May 2024

8/10 Good

Katherine

Liked: Property conditions & facilities
Great stay
Stayed 1 night in May 2024

10/10 Excellent

Morris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, is older and in good condition. 3 pools great location for food and shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Dayana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find, and in a popular area
Stayed 1 night in May 2024
Response from Social Media Concierge on 13 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Diana Lynn Lucile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2024
Response from Social Media Concierge on 13 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Valerie, Tampa

Liked: Cleanliness, staff & service, amenities
Great price. Basic room. Near a lot of hot spots
Stayed 1 night in May 2024
Response from Social Media Concierge on 13 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

4/10 Poor

Tarkisha

Business traveller
Today was a horrible checkin day. After a long day and walking from the back parking lot because i had a oversize vehicle in the sun to check in. Walk all the way back to building F the keys don't work. Another roundtrip in the sun to get new keys in the exhausting heat and they still didn't work. Had to wait for security to let us in our room. Got in to room late and had less time to sleep before i checkout at 11:30pm
Stayed 1 night in May 2024
Response from Social Media Concierge on 12 May 2024
Thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
T
Stayed 1 night in May 2024
Response from Social Media Concierge on 11 May 2024
Ryan, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

Bernardo

Travelled with family and small children
Liked: Cleanliness
L
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on 11 May 2024
Bernardo, thank you for your feedback. When we receive a lower than normal review it is shared with our management team. On your next visit, please feel free to let any of our associates know so we can make corrections. We apologize to hear that we did not meet your expectations fully and will strive to do better on your next stay. Thank you again for taking the time to share your experience.

10/10 Excellent

Michael, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Rosen hotels in general. It’s my goto hotel
Stayed 1 night in May 2024
Response from Social Media Concierge on 11 May 2024
Michael, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat it for the price.
Stayed 1 night in May 2024
Response from Social Media Concierge on 11 May 2024
Ryan, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location in the tourist corridor.Rosen always does a nice job!
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 10 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Magerette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of everything, Location was perfect.
Stayed 1 night in May 2024
Response from Social Media Concierge on 10 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Sheree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to when I’m in Orlando!
Stayed 1 night in Feb 2024
Response from Social Media Concierge on 9 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

Keisha

Had construction
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 9 May 2024
We apologize for any inconvenience you may have experienced during your stay. Please, don't hesitate to reach out to our associates so they can accommodate and assist you with having a more comfortable visit. We appreciate your business and look forward to welcoming you back to Orlando again soon.

8/10 Good

Scarlet

Travelled with family
Liked: Cleanliness, staff & service, amenities
I always choose to stay here. Security, cleanliness, and close to the popular area on International
Stayed 3 nights in May 2024
Response from Social Media Concierge on 8 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Ronald

Liked: Staff & service
Stayed 3 nights in May 2024
Response from Social Media Concierge on 8 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

4/10 Poor

ALEJANDRO

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The property is DIRTY and the front desk service is TERRIBLE. Do not stay in this hotel if possible.
Stayed 1 night in May 2024
Response from Social Media Concierge on 7 May 2024
Thank you for bringing this to our attention. We apologize for any part of your stay that was not spotless as we have high standards regarding the cleanliness of our entire property. Everything we do is to ensure our guests have a relaxing, worry-free stay and are sorry that we did not meet that expectation. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Susan, Fernandina Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 2 nights in May 2024
Response from Social Media Concierge on 7 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 7 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Loraine

Excellent staff , breakfast buffet super good
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 4 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

2/10 Terrible

joel

Liked: Cleanliness
Disliked: Staff & service
Traumatic experience All my belongings stollen from my room My trip was ruined. I came back to the hotel and all my belongings were gone. It was frightening and traumatic. The service to rectify the problem was not acceptable. I had a terrible night having to reporting the stolen items. I lost out on my last day of holiday trying to connect with hotel staff to help me with my missing and stollen items. My holiday, my wife’s holiday and my daughter’s holiday was ruined and I can not get back my lost holiday time spent dealing with my missing items. Walking into a room that has had all our things stolen is traumatic.
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 1 May 2024
Joel, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, friendly staff and excellent room service
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 30 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Thomas, Lake Worth

Travelled with group
Liked: Staff & service
Great Location
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 30 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how centralized this property was to entertainment. I would book with them again .
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 29 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Milutin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Clean, friendly best location. Close to many attractions in walking distance. Buses available for team parks at $2. Free parking and Wifi and no resort fee.
Stayed 5 nights in Apr 2024
Response from Social Media Concierge on 29 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Jennifert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property!!! Close to the parks and to many different restaurants.
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 7 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

2/10 Terrible

Tatia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
If I could rate them zero, I would. Firstly, the room looked nothing like the pictures. Secondly, it was dirty with stains on the bed sheets and hair in the restroom. While I understand that perfection isn't always feasible, the condition was unacceptable. We left the hotel within five minutes of arriving. Despite politely requesting a refund, they refused, citing their policy. I have evidence documenting the poor cleanliness and maintenance standards.
Stayed 4 nights in Apr 2024
Response from Social Media Concierge on 29 Apr 2024
Tatia, thank you for bringing this to our attention. We apologize for any part of your stay that was not spotless as we have high standards regarding the cleanliness of our entire property. Everything we do is to ensure our guests have a relaxing, worry-free stay and are sorry that we did not meet that expectation. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay except for the noise coming from I- 4 with all the driving.
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 29 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

ramonita

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean comfortable hotel. is pet friendly hotel and we can hear the dog barking next door
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 29 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 30 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

Shanda

Travelled with family
Disliked: Cleanliness
The bathroom and the sheets had long strains of hair . Every where
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 29 Apr 2024
Shanda, thank you for bringing this to our attention. We apologize for any part of your stay that was not spotless as we have high standards regarding the cleanliness of our entire property. Everything we do is to ensure our guests have a relaxing, worry-free stay and are sorry that we did not meet that expectation. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Abner

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place. Only thing I’d say is staying on a ground floor, the walls are very thin so we were awake almost every morning at 5/5:30am bc we could hear people’s whole conversations walking by our room. Otherwise-loved this place.
Stayed 5 nights in Apr 2024
Response from Social Media Concierge on 27 Apr 2024
Hello Taylor, we thank you so much for spending time to provide us with a review. It is perfect learning that your stay was outstanding. All of us here at Rosen Inn at Pointe hope to be the hotel you choose for all of your future Orlando visits!

8/10 Good

Alicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snacks in hotel convenient store was pricey.
Stayed 6 nights in Apr 2024
Response from Social Media Concierge on 27 Apr 2024
Hello Alicia, thank you for spending some time to leave us a review. It is fantastic that you enjoyed your stay. On behalf of everyone at Rosen Pointe, we hope to see you very soon here with us in Orlando!

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and fast service for check-in and check-out. Nice and friendly staff ! Very clean, inside the room and outside around the hotel ! 3 pools available. Close to alot of attractions, boutique and restaurants. I would definetely come back here for my next trip in Orlando. Price and quality, it's an amazing deal !
Stayed 7 nights in Apr 2024
Response from Social Media Concierge on 27 Apr 2024
Hello Michelle, we thank you so much for spending time to provide us with a review. It is perfect learning that your stay was outstanding. All of us here at Rosen Pointe hope to be the hotel you choose for all of your future Orlando visits!

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Apr 2024
Response from Social Media Concierge on 26 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Krystle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was great when checking in the hotel is close by many restaurant's.
Stayed 4 nights in Apr 2024
Response from Social Media Concierge on 2 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Mary, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were professional and pleasant. Enjoyed my stay!!
Stayed 1 night in Apr 2024
Response from Social Media Concierge on 27 Apr 2024
Hello Mary, we thank you so much for spending time to provide us with a review. It is perfect learning that your stay was outstanding. All of us here at Rosen Pointe hope to be the hotel you choose for all of your future Orlando visits!

2/10 Terrible

Wanda

Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 12 May 2024
Thank you for sharing your review. Your feedback is very important to us as we continue to improve the guest experience. We are very sorry to see that you did not enjoy your visit and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place!!!! Great place for the family and they are very responsible prices. Will be back next year.
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 22 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

4/10 Poor

Claudia

Liked: Amenities
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 11 May 2024
Claudia, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the convention center. Nice pools great housekeeping and grounds
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 22 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Francine M, Wesley chapel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay here. Love it definitely will be back.
Stayed 1 night in Apr 2024
Response from Social Media Concierge on 22 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Social Media Concierge on 11 May 2024
Rebecca, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Latchmee

Stayed 4 nights in Apr 2024
Response from Social Media Concierge on 11 May 2024
Latchmee, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Carolina, Woodbridge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to a lot of dining and attractions.
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 22 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

ROBERTA

Stayed 2 nights in Apr 2024
Response from Social Media Concierge on 10 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Susan

Travelled with family and small children
Good
Stayed 1 night in Apr 2024
Response from Social Media Concierge on 19 Apr 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

utocqua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Social Media Concierge on 20 Apr 2024
Utocqua, thank you for the review of your stay. It is excellent that your time with us was superb. On your next Orlando visit, whether for vacation or business, we would love to welcome you back to Rosen Inn!