Resort view

Reviews of Wyndham Orlando Resort International Drive

3.5 out of 5
Wyndham Orlando Resort International Drive
8001 International Dr, Orlando, FL

Reviews

6.0
Rating 10 - Excellent. 431 out of 1878 reviews" "
Rating 8 - Good. 287 out of 1878 reviews" "
Rating 6 - Okay. 335 out of 1878 reviews" "
Rating 4 - Poor. 359 out of 1878 reviews" "
Rating 2 - Terrible. 466 out of 1878 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Bill

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating. Carpet in room was stained, and fraying. In room amenities was not adequately stocked. Not a great stay for a Wyndham!
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Bill,Thank you for taking the time to share your feedback. We are truly sorry for any inconvenience you experienced during your stay. We appreciate your honesty. Given the opportunity, we would like to provide you with the terrific stay that you deserve, and we hope you consider visiting us again.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Brandi

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 1 night in Feb 2024
Response from General Manager on 13 May 2024
Dear Brandi,Thank you for the kind five-star review of Wyndham Orlando Resort International Drive! It's great to hear we had just what you needed for a perfect stay. We look forward to being your "go-to" destination on future trips to Orlando.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Carlos, Miami

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs a restoration urgently!! No room clenaing daily!!
Stayed 3 nights in May 2024
Response from General Manager on 10 May 2024
Dear Carlos,Thank you for taking the time to share your thoughts. We are disheartened that we were unable to meet your expectations. Your feedback matters to us, and we will be sure to address your comments with our team for improvement purposes. Please allow us another opportunity to show you a much better experience. Warm Regards,Shauna CallahanDirector of Rooms

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property seems very old. Needs updating ASAP. First room AC was not working. Front desk was able to switch us rooms however, both rooms had a smell that lingered. Felt like the accommodations didn't match the price.
Stayed 1 night in Feb 2024
Response from General Manager on 8 May 2024
Dear Anthony,We appreciate your feedback and suggestions. We are disappointed your time with us was not as expected. Our maintenance and housekeeping teams will be notified and resolve any issues accordingly. Thank you for choosing to stay with us, and we hope you will give us another chance to deliver a better experience.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Terrible

Theresa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible experience overall
Stayed 5 nights in Apr 2024
Response from General Manager on 8 May 2024
Dear Theresa,We appreciate you sharing your feedback with us. Please accept our most heartfelt apology for your unsatisfactory experience. To better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. Thank you for your time and we wish you safe and happy travels.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Alexander

Travelled with partner
Dated establishment
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear Alexander,Thank you for your feedback. We apologize if our current facilities did not meet your expectations. We are continually working on updating our property to enhance guest experiences. Your input is invaluable, and we hope to have the opportunity to impress you with our improvements on your next visit.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

arlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Mikael

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The entire resort is in desperate need of an upgrade. The AC system is loud and the condition of each room is awful for the rates they charge
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Mikael,We appreciate your candid feedback regarding your recent visit. While we're disappointed to learn of your concerns about the condition of our property and the noise from the AC system, we value your honesty. Rest assured, your comments have been shared with our team for further review and improvement. We're committed to enhancing our facilities, and we hope to have the opportunity to restore your confidence in our resort during your next visit.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Deborah

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Many repairs are needed. Steam room was not operational and I called the day before to confirm that it was. The guy working in the area said it’s been down for “quite some time”. Many areas need fixing and cleaning in building 11. Door doesn’t lock, ice machine doesn’t work. Etc.
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Deborah,Thank you for taking the time to provide your feedback. We regret to hear about the discrepancies regarding the steam room and the maintenance issues you encountered during your stay. Your comments are valuable for guiding our improvement efforts, and we will address these issues promptly. We hope to have the opportunity to welcome you back and provide the high-quality experience we are known for.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

April

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear April,Thank you for your feedback. We're concerned to hear that your experience did not meet your expectations despite the high rating. We are committed to providing excellent service and would appreciate any additional details you could provide to help us understand how we can improve. We hope to have the opportunity to offer you a more satisfying experience in the future.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Amanda

Travelled with family and small children
Ok stay
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Amanda,Thank you for your feedback. If there's anything specific you feel we can improve upon, we'd love to hear about it, as we're constantly seeking new ways to improve our guest experience. It was a pleasure to host you. We hope to welcome you back soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Michael, Clewiston

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The main attraction of the property is the location to restaurants enterainment and shopping. The on site Wawas is a definate plus. Our main problem was the conition of the room. The door was not squarely installed and the swinging lock did not work was the main conplaint.
Stayed 4 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Michael,While we're happy to know that our location was perfect for your needs, we're sorry to hear about upkeep concerns during your stay, as these matters are very important to us. All of your comments will be discussed internally, and we'll make improvements where necessary. Thank you, and we hope to see you again soon. Warm Regards,Shauna CallahanDirector of Rooms

8/10 Good

Nataly

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Douan Luis

Liked: Staff & service
That was a good stay. Highly recommended
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Douan,Thank you for taking the time to leave your feedback. We are glad you had a good stay. We hope to welcome you back for an even better stay in the future at Wyndham Orlando Resort International Drive.Warm Regards,Shauna CallahanDirector of Rooms

8/10 Good

Fabio

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Fabio,Thank you so much for the high rating and we trust that everything was in order for your stay. We hope you'll consider coming back to join us again soon for another amazing visit. Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Rodolfo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was great vi asked them for a cot at 11pm at night and brought it right away.
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Rodolfo,Thank you so much for the five-star review. We're glad to hear our team was so accommodating, and we'll pass on your compliments. We hope you'll visit us again soon.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Terrible

Jocelin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Leandra

Stayed 1 night in Apr 2024

8/10 Good

Lavonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my brief stay overall. Some observations: The carpets in the hallway needs to be pulled up and replaced it is very dirty. We stay in building 13 and the shower curtains length was shorter then the shower so water got everywhere.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Lavonda,Thank you for taking the time to review your recent experience. We are delighted you enjoyed your overall stay! Your suggestion about the carpets and feedback about the shower curtain will be shared with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Tyler

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Daniela

Disliked: Cleanliness, property conditions & facilities
Bed sheets and chairs were stained, live roaches on the bed
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Daniela,Thank you for taking the time to leave a review. We are very disappointed to hear about the unacceptable state of your room and apologize for any inconvenience it caused. While we treat our property regularly, we'll be sure to have our pest control team look into your comments further. Thank you for bringing this to our attention, and we hope you have a great day.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Susan Monique, Brooklyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping needs to be a little bit more punctual
Stayed 4 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Susan,Thank you for staying with us and for your review. We are glad you enjoyed your time overall; however, we apologize for any issues with our housekeeping. Rest assured, our team will review your concerns and address them accordingly. We appreciate your comments, and we look forward to your next visit to Wyndham Orlando Resort International Drive.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Nadia

Disliked: Amenities, property conditions & facilities
I like that there are balconies and patios available. I reported a problem about my room and staff did accommodate me. The staffs were very nice. Inside the rooms, some things looked a little run down, old and outdated. Some items looked old, cracked, discolored and rusted ( ex: lamps, shower/tubs, mirrors) and the curtains haven't been washed in a while. Away from the hotel, you will find a lot of things to do. Overall, improvements are needed for this hotel.
Stayed 5 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Nadia,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our great location and wonderful staff, we are sorry the room didn't quite meet your expectations. Your comments help us get better. We hope we can leave you with a better experience of our hotel on future stays.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Terrible

The

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

flynn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed for a convention , the convention facility was fine but internet was terrible/nonfunctional . Room was old and basic but functional , saw a hole on outside of building with rats running in which was repaired during my stay , staff was friendly and fine , convention was nice , but hotel is long overdue for renovations , The most run down hotel I have ever stayed in .
Stayed 5 nights in Mar 2024
Response from General Manager on 10 Apr 2024
Dear Flynn,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory nature of your stay and will use your feedback to help us improve the experience of future guests. We thank you for sharing your concerns and hope you had a wonderful day.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Tommy

Stayed 2 nights in Mar 2024

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Shelisha

Travelled with family and small children, Business traveller
Liked: Amenities
Amazing
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Shelisha,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience here at Wyndham Orlando Resort International Drive, and we hope you return soon for another great stay.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Terrible

Charla

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Cadence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating. Gave us the room we wanted next to our family and on the first floor. They told us housekeeping would be around every three days and housekeeping came everyday and asked if we needed anything. It was a pleasant surprise! The hot tub closed at 8/9pm everyday due to chemicals and that was really unfortunate. But overall, great stay.
Stayed 5 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Cadence,Providing a comfortable and convenient stay for our guests is always our top priority, and we're glad we could make your stay more enjoyable. We understand your disappointment regarding the early closure of the hot tub due to maintenance, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we'll certainly take it into consideration as we strive to improve our services. Thank you again for choosing to stay with us at Wyndham Orlando Resort International Drive, and we hope to have the pleasure of welcoming you back for another great stay in the future. Warm Regards, Shauna Callahan Director of Rooms

10/10 Excellent

Yomaira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is phenomenal , its clean and a place to have a great time with their pool, jacuzzi, and bar
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Yomaira,Thank you for choosing Wyndham Orlando Resort International Drive! We're glad our attention to cleanliness impressed you and that you enjoyed the relaxing pool and bar. Please come see us again the next time you're in the area for another exceptional stay.Warm Regards,Shauna CallahanDirector of Rooms

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and everwas in walking distance
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Jonathan,Thank you so much for taking the time to share your thoughts with us. We are delighted the high standards of cleanliness we adhere to left a memorable impression on you, and we hope you took full advantage of our excellent location. It was truly a pleasure having you here at Wyndham Orlando Resort International Drive, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Melanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Melanie,Thank you for sharing your feedback. We are concerned that your experience did not fully meet your expectations. Please feel free to reach out to us to let us know how we could have made your stay an exceptional one. Our team is committed to improving and hopes to have the opportunity to provide you with a better experience in the future.Warm Regards,Shauna CallahanDirector of Rooms

4/10 Poor

Faith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I first came in the door was already open and door was broken. We also ordered a room with with a view and the view was more so of just some grass and on the first floor. We also asked for more towels however they took our old towels and never brought any back. Honestly the ad makes it seem like your staying at that big white building and even puts a picture of it in the ad and then when we got there it looked like a motel. I mean it’s honestly an average type of room not too bad but I would definitely say it’s false advertisement
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Faith, Thank you for choosing to stay with us while you were in town. We are saddened to hear that your time with us fell short of your expectations and our high standards. Your candid comments are appreciated, and we will review them as a team so that we can make immediate improvements for our guests. We do hope to have the opportunity to provide you with the stay you deserve in the future.Warm Regards,Shauna CallahanDirector of Rooms

4/10 Poor

Angelica

Disliked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Michael

Stayed 1 night in Mar 2024

4/10 Poor

Kendry, West Palm Beach

Disliked: Cleanliness, property conditions & facilities
Nothing like
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Kendry,Thank you for taking the time to leave your feedback. We are remorseful to hear that you did not have a satisfactory stay with us. Please feel free to reach out to us offline so we may address any concerns you have. We apologize for the inconvenience and hope you'll give us another chance to impress you in the future.Warm Regards,Shauna CallahanDirector of Rooms

6/10 Okay

Jose

Travelled with partner
Nice location it's near to everything in Orlando. The hotel does not clean rooms every day. We asked the front desk to send someone to clean our room and no one went to get the work done.
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Jose,Thank you for your feedback regarding your recent stay with us. We provide light housekeeping services, though we are sorry to hear that your service request wasn't addressed. Rest assured, we'll ensure that all guest requests for assistance are handled promptly. However, it's great to hear that our location was convenient for your stay. Your input is valued, and we hope for a chance to make your next visit an exceptional one.Warm Regards,Shauna CallahanDirector of Rooms

4/10 Poor

Mandy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our resort experience so far was great, except check-in. I waited in line for 26 minutes and almost missed my nephew's national swim event. Even now 2.5 hours later the line to check in is unreasonably long. I stood for 5 minutes at the counter while the service attendant clicked in the computer. Identifying some computer efficiencies would be very helpful or self check-in kiosks.
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Mandy,Thank you for taking a moment to share your honest thoughts. We regret to learn of the inconvenience that you encountered upon checking in. Your feedback will be shared internally to determine ways of improving the experience for our guests. Nevertheless, it was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Derek,Thank you for your feedback! We're glad you found our hotel to offer great value and a convenient location. Your satisfaction is important to us, and we look forward to welcoming you back to Wyndham Orlando Resort International Drive for another enjoyable stay.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Giuliana M

Liked: Cleanliness
Nice resort to relax
Stayed 4 nights in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Giuliana,Thank you for your review and for giving us a perfect rating! We're delighted you had a relaxing experience, and we hope you return soon.Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Laura

Way better than expected or what reviews said. It was clean and staff was great.
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar 2024
Dear Laura, Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Warm Regards,Shauna CallahanDirector of Rooms

10/10 Excellent

Derek

Stayed 1 night in Mar 2024

2/10 Terrible

danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the room they put me in they lied about it was nothing like the pictures and it smelled like bleach so bad that it hurt my eyes and made me and my fiancé sick and the ac was broken then the second room they put us in was horrible had broken lamps a broken balcony door , dirty tub there was nails on the floor next to the bed I have pictures of all of it and on top of that they have tryed to charge us random amounts of money since check out they must be owned and ran by new owners because this is not a resort it’s ran like a cheap motel do not waste your money i promise you will regret it and please don’t put your card down they will charge random charges and then there customer support hangs up and doesn’t help at all they even lied on a recorded phone call. The second room also ac was broken something is wrong with there acs in each room worse experience of my entire life I will never ever ever stay at this hotel again and have to seek legal action because of everything. I just wanna worn people so they don’t have to go threw what me and my family had too .
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Mar 2024
We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed internally as we jump into action to rectify the issues you've mentioned and give our rooms the extra attention needed. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.Warm Regards,Shauna CallahanDirector of Rooms

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It worked great because my kids competition was at the hotel as well so we didn’t have to go anywhere by car to do anything. We could do it all by walking.
Stayed 1 night in Mar 2024
Response from General Manager on 16 Mar 2024
Dear Michael,It was wonderful having you stay with us to attend your children's competition. Receiving recognition for our convenient location is always appreciated! Thank you for your great review, and we hope you return soon.Warm Regards,Shauna CallahanDirector of Rooms

2/10 Terrible

Ratnakar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Lilian Greiss

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Heidi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Luis

Business traveller, Travelled with partner
Property needs a little upgrade in rooms. Other than that average stay.
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Luis,Thank you for leaving a review. We are so glad you chose to stay with us during your time in Orlando. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.Warm Regards,Shauna CallahanDirector of Rooms