Front of property

Reviews of Lodge At Feather Falls Casino

3 out of 5
Lodge At Feather Falls Casino
3 Alverda Dr, Oroville, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 518 reviews" "
Rating 8 - Good. 131 out of 518 reviews" "
Rating 6 - Okay. 42 out of 518 reviews" "
Rating 4 - Poor. 13 out of 518 reviews" "
Rating 2 - Terrible. 10 out of 518 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Apr 2024
Response from Okima, Lead Supervisor on 24 Apr 2024
Thank you, Angel, we appreciate and value your feedback. We’re glad to hear that you were satisfied with your experience as well as our location. We look forward to welcoming you back to, The Lodge in the near future.

4/10 Poor

Sarah, Olivehurst

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Okima, Lead Supervisor on 22 Apr 2024
Thank you, Sarah, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize that our service did not satisfy your expectations. We hope you will give us another chance to impress you upon your next visit.

10/10 Excellent

Donna Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Okima, Lead Supervisor on 22 Apr 2024
Thank you, Donna, we appreciate your feedback and look forward to your next visit.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Fun, relaxing and I left on a winning note which saw my stay paid for and gas and food on the way home. I definitely will be back again!
Stayed 1 night in Apr 2024
Response from Okima, Lead Supervisor on 8 Apr 2024
Thank you, James, for taking the time to share your experience with us here at Feather Falls Casino and Lodge. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to welcoming you back to The Lodge for another fun and relaxing visit.

10/10 Excellent

Shaundel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, extremely clean and great rooms
Stayed 4 nights in Apr 2024
Response from Okima, Lead Supervisor on 8 Apr 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay.

10/10 Excellent

Wenceslao

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Apr 2024
Response from Okima, Lead Supervisor on 3 Apr 2024
Thank you, Wenceslao, we greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guests. We look forward to welcoming you back on your next visit.

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the brewery was delicious and great prices but it closes at 9pm which I felt was quite early!
Stayed 4 nights in Mar 2024
Response from Okima, Lead Supervisor on 2 Apr 2024
Thank you for taking a moment to share your experience at our Lodge and Brewery. We’re proud to deliver great value to our guests, so we’re delighted that you found our Brewery to be well priced. I will be sure to share your suggestion with our team. We hope you’ll visit us again soon.

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Okima, Lead Supervisor on 3 Apr 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guests. We look forward to welcoming you back on your next visit.

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2024
Response from Okima, Lead Supervisor on 8 Apr 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and we look forward to your next visit.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing Only downside is that there was no available bottled water at the hotel for coffee or drinking
Stayed 2 nights in Mar 2024
Response from Okima, Lead Supervisor on 19 Mar 2024
Thank you Steven, we appreciate your feedback. We are always looking for ways to improve our customer experience, your suggestions are valuable. We look forward to your next visit to The Lodge.

10/10 Excellent

Wenceslao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Feb 2024
Response from Okima, Lead Supervisor on 12 Mar 2024
Thank you for sharing a review of your recent experience. Our team here at The Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to your next visit.

10/10 Excellent

Steve

Stayed 2 nights in Feb 2024
Response from Okima, Lead Supervisor on 2 Apr 2024
Thank you, Steve, we appreciate your feedback and look forward to your next visit to The Lodge.

10/10 Excellent

Jose, Fresno

Stayed 3 nights in Feb 2024
Response from Okima, Lead Supervisor on 21 Feb 2024
Thank you, Jose, your feedback is greatly appreciated. Our team strives to provide great service and your satisfaction lets us know we're on the right track. We look forward to your next visit to The Lodge.

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 1 night in Feb 2024
Response from Hospitality Manager on 16 Feb 2024
Thank you for taking the time to leave a review! We look forward to your next visit.

10/10 Excellent

Wenceslao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2024
Response from Hospitality Manager on 16 Feb 2024
Thank you!

6/10 Okay

Kevin

Disliked: Staff & service, property conditions & facilities
Limited amenities with very dated n staid design and decor of property. Casino and eating facilities are unappealing as a point of destination to go to.
Stayed 2 nights in Jan 2024
Response from Hospitality Manager on 16 Feb 2024
Thank you for sharing your experience, we are looking into the issues you shared. We value your feedback and are always looking for ways to improve.

10/10 Excellent

Kati

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the stay
Fun, retirement party.
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 29 Jan 2024
Thank you for choosing us for your accommodations. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Frank

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stars, they desire-above and beyond, the best is t
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 16 Jan 2024
Thank you for sharing a review of your recent experience. Our team here at The Lodge is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and quiet at The Lodge!
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 15 Jan 2024
Thank you for choosing us for your lodging. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 15 Jan 2024
Thank you for choosing us for your lodging. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Lind

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 10 Jan 2024
Thank you for choosing us for your Lodging. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Staff was lovely. Our room was on the first floor and we could hear every time someone took a shower or flushed a toilet. It was very noisy. Television was difficult to navigate and the toilets are very low if that is important to you. Room was clean
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 15 Jan 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at The Lodge is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Food, Staff and gaming tables were amazing!
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 10 Jan 2024
Thank you for posting your positive review. At The Lodge, we value your time and always strive to provide fast and efficient service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Wenceslao

Travelled with partner
Stayed 1 night in Jan 2024
Response from Okima, Lead Supervisor on 9 Jan 2024
Thank you for sharing a review of your recent experience. Our team here at The Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you again. We look forward to your next visit with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Great hotel!
Stayed 1 night in Dec 2023
Response from Okima, Lead Supervisor on 19 Dec 2023
Thank you for taking a moment to share your experience at The Lodge. We are so pleased to hear you found our accommodations to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Lodge. Comfortable bed. Great shower. Easy parking
Stayed 1 night in Nov 2023
Response from Hospitality Manager on 4 Dec 2023
Thank you for sharing your experience, We look forward to your next stay.

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly and helpful. The hotel is very clean and well cared for. The room decor could be improved.
Stayed 1 night in Nov 2023
Response from Okima, Lead Supervisor on 30 Nov 2023
Thank you for sharing a review of your recent experience. Our team here at The Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Okima, Lead Supervisor on 30 Nov 2023
Thank you Judy, we appreciate your feedback and look forward to your next visit.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 3 nights in Nov 2023
Response from Okima, Lead Supervisor on 14 Nov 2023
Thank you David, we appreciate your feedback and look forward to your next visit.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Great service, clean rooms, wonderful staff, great restaurants and food! Very reasonably priced!
Stayed 4 nights in Oct 2023
Response from Okima, Lead Supervisor on 14 Nov 2023
Thank you for sharing a review of your recent experience. Our team here at The Lodge iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We look forward to your next visit.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Okima, Lead Supervisor on 14 Nov 2023
Thank you Laura, we appreciate your feedback and look forward to your next visit.

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly, rooms are comfortable
Stayed 1 night in Oct 2023
Response from Okima, Lead Supervisor on 26 Oct 2023
Thank you, Larry, for sharing a review of your recent experience. Our team here at The Lodge at Feather Falls Casino is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to your next visit.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and friendly staff throughout the hotel and casino!
Stayed 1 night in Oct 2023
Response from Okima, Lead Supervisor on 16 Oct 2023
Thank you for sharing a review of your recent experience. Our team here at, The Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was good, just internet was very poor both in casino and in room
Stayed 1 night in Oct 2023
Response from Okima, Lead Supervisor on 11 Oct 2023
Thank you valued guest; we appreciate your feedback. We are always looking to improve our services. We look forward to accommodating your next visit.

10/10 Excellent

Leah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were outstanding!! It’s such a quiet, convenient gem. We will definitely be back.
Stayed 1 night in Sep 2023
Response from Okima, Lead Supervisor on 20 Sept 2023
Thank you for sharing a review of your recent experience. Our team here at, The Lodge are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to your next visit.

10/10 Excellent

Jennifer

Travelled with family
Stayed 2 nights in Sep 2023
Response from Okima, Lead Supervisor on 20 Sept 2023
Thank you, Jennifer, we appreciate your feedback and look forward to your next visit.

8/10 Good

Shaniece

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Okima, Lead Supervisor on 28 Aug 2023
Thank you, Shaniece, we appreciate your feedback and look forward to your next visit to The Lodge.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Okima, Lead Supervisor on 24 Aug 2023
Thank you, Joy, we appreciate your feedback and look forward to your next visit to The Lodge.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Okima, Lead Supervisor on 21 Aug 2023
Thank you for choosing us for your accommodations. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Casino was very close to the hotel.
Stayed 2 nights in Aug 2023
Response from Okima, Lead Supervisor on 15 Aug 2023
Thank you for sharing a review of your recent experience. Our team here at The Lodge is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Okima, Lead Supervisor on 9 Aug 2023
Thank you for choosing us for your accommodations. We’re glad to hear that you were satisfied with your experience and appreciate your feedback. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Staci

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at both the casino and lodge were awesome
Stayed 2 nights in Aug 2023
Response from Okima, Lead Supervisor on 7 Aug 2023
Thank you for sharing a review of your recent experience. Our team here at The Lodge is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Gym could use some weights at the very least and air conditioning. Lodge was nice, clean and convenient.
Stayed 1 night in Aug 2023
Response from Hospitality Manager on 11 Aug 2023
Thank you for taking the time to leave a review. Good news the fitness center A/C has been repaired. We look forward to your next stay.

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although outdated a bit (def need new furniture in the rooms), very clean, quiet, and an awesome and wonderful staff. Beer Garden food and drinks very good. Would definitely stay here again!
Stayed 1 night in Aug 2023
Response from Okima, Lead Supervisor on 7 Aug 2023
Thank you for sharing a review of your recent experience. Our team here at The Lodge is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We appreciate your suggestions and look forward to your next visit to The Lodge.

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING
Stayed 1 night in Jul 2023
Response from Okima, Lead Supervisor on 7 Aug 2023
Thank you for sharing a review of your recent experience. Our team here at The Lodge is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 Okay

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
The room was clean the staff the staff was pleasant, but you had to request a maid the night before if you wanted your sheets changed and there’s no coffee kiosk in the lobby you have to go all the way into the casino but it was a very nice day
Stayed 2 nights in Jul 2023
Response from Okima, Lead Supervisor on 31 Jul 2023
Thank you, Lisa, we appreciate your feedback. Our team is always working to offer the best accommodations to our guests. We hope you’ll have a chance to come back to visit The Lodge soon.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Okima, Lead Supervisor on 31 Jul 2023
Thank you for choosing us for accommodations. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Okima, Lead Supervisor on 26 Jul 2023
Thank you for choosing us for your lodging needs we appreciate your feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Okima, Lead Supervisor on 26 Jul 2023
Thank you for choosing us for your lodging needs we appreciate your feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The Lodge in the near future.