Ottershaw 2024 Holidays

Excellent property. Excellent customer service. Excellent employees. Perfect location. Yes rooms are very small but they describe that in their description. It's everything you need for a trip to London. Only thing you use the room for is to sleep & shower.

We stayed here for 8 days. The Baglioni is in a perfect area for exploring London while also quiet - it’s right next to Kensington Gardens/Hyde Park. The largest Whole Foods in London is 5 minutes away along with any other shop you might need on Kensington High Street. The included breakfast is a great value. The staff are excellent and helpful. Note that only suites have a park or street view - other rooms look into a courtyard which is very quiet. The spa and gym looked pretty good though we didn’t use them. Buses and underground stations are very close to get around easily. Plus several of the main museums are walking distance.

This is a nice hotel in a convenient area near Victoria station. Good breakfast restaurant and very friendly staff at their lobby bar.

Almost perfect hotel with wonderful staff. The only problem is extremely unstable WiFi connection.

Front desk was very helpful and accommodating. They did not put us in the original room booked but found a room as we booked after the first night. We would stay again. Seeing both rooms some are in better condition than others but they all were clean and spacious for a room in London.