Room, 2 Queen Beds, Accessible (Mobility/Hearing Impaired Accessible)

Reviews of La Quinta Inn & Suites by Wyndham Paducah

2.5 out of 5
La Quinta Inn & Suites by Wyndham Paducah
3960 Coleman Crossing Cir, Paducah, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1031 reviews" "
Rating 8 - Good. 252 out of 1031 reviews" "
Rating 6 - Okay. 83 out of 1031 reviews" "
Rating 4 - Poor. 36 out of 1031 reviews" "
Rating 2 - Terrible. 27 out of 1031 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Homernetter

Nothing
Stayed 1 night in May 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Outback
Stayed 1 night in May 2024

8/10 Good

james g

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt a little sick at first due to long travel but I did start to feel better once I went to my room and started to just rest,.
Stayed 1 night in May 2024
Response from Hotel Manager on 26 May 2024
Dear James G,Thank you for sharing your experience with us. We're sorry to hear that you felt a little sick upon arrival but glad that you started to feel better once you settled into your room. Your comfort and well-being are important to us, and we hope that the rest of your stay was pleasant. If there's anything we can do to improve your experience in the future, please let us know. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Larry

Travelled with family
Liked: Staff & service
Room was clean.
Stayed 1 night in May 2024
Response from Hotel Manager on 24 May 2024
Dear Larry,Thank you for taking the time to leave your feedback. We're glad to hear that you found the room clean during your stay. If there are any specific areas where we can improve and earn that extra star for your next visit, please feel free to let us know. We value your input and hope to welcome you back for an even better experience.Sincerely,Hotel Manager

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oy stayed one night but the room was clean the staff was friendly room was very large!
Stayed 1 night in May 2024
Response from Hotel Manager on 24 May 2024
Dear Katrina,Thank you for sharing your positive experience with us! We're thrilled to hear that you had a pleasant stay and that you found the room clean, spacious, and the staff friendly. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay whenever you're in the area.Sincerely,Hotel Manager

8/10 Good

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hot tub worked but needs updating.
Stayed 1 night in May 2024
Response from Hotel Manager on 26 May 2024
Dear Camille,Thank you for your feedback. We're glad to hear that you enjoyed the hot tub during your stay. We appreciate your suggestion for updating it and will take it into consideration as we strive to improve our amenities. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

David, Hayesville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large suite allowed us to spread out and relax. The room was quiet and comfortable.
Stayed 1 night in May 2024
Response from Hotel Manager on 16 May 2024
Dear David,Thank you for your positive feedback and rating of 4 out of 5 on Expedia! We're delighted to hear that you enjoyed your stay in our large suite and that it provided you with a quiet and comfortable experience. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back for another relaxing stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Awesome heated salt water pool and hot tub. Good breakfast. Friendly staff.
Stayed 1 night in May 2024
Response from Hotel Manager on 12 May 2024
Dear Stephanie,Thank you for your excellent rating and positive feedback on Expedia! We're thrilled to hear that you enjoyed our clean facilities, heated saltwater pool, hot tub, good breakfast, and friendly staff. Your satisfaction is our top priority, and we look forward to providing you with another exceptional stay in the future.Sincerely, Hotel Manager

8/10 Good

Gary

Stayed 1 night in May 2024
Response from Hotel Manager on 26 May 2024
Dear Gary,Thank you for your review. We appreciate your feedback and would love to hear more about your experience to help us improve. Please feel free to share any specific suggestions or comments with us. We value your input and look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024
Response from Hotel Manager on 21 May 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you had a fantastic stay. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Maria

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Clean,large rooms, quiet
Stayed 1 night in Apr 2024
Response from Hotel Manager on 28 Apr 2024
Dear Maria,Thank you for your fantastic review and for choosing our hotel. We're thrilled to hear that you found our rooms clean, spacious, and quiet. Providing a comfortable and peaceful environment for our guests is a top priority, and we're glad we met your expectations. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Benjamin, Sumter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean place and the staff are very professional and kind. However, be careful in the pool area as It is extremely slippery. I had to catch myself a couple times from hitting the floor. They should put something down to prevent an accident from happening. But very nice place to stay and would recommend them to anyone. We would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 21 Apr 2024
Dear Benjamin,We’re delighted to hear that you rated us 5 out of 5 and found our place clean, with professional and kind staff. We appreciate your feedback about the pool area and will take immediate steps to address the issue. Your safety is our top priority. We’re glad to hear that you would recommend us and we look forward to welcoming you back.Sincerely, Hotel Manager

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness
There was dirty underwear in the bathroom and blood on the floor 😳
Stayed 1 night in Apr 2024
Response from Hotel Manager on 21 Apr 2024
Dear Amy,We are sincerely sorry to hear about your experience. This is completely unacceptable and falls far below our standards of cleanliness. We will immediately investigate this matter and take appropriate action to ensure that it does not happen again. Please accept our deepest apologies, and if there's anything we can do to make it right, please don't hesitate to let us know.Sincerely, Hotel Manager

10/10 Excellent

Beth, Chippewa Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Beth,Thank you for the fantastic rating! We're thrilled to hear that you had a very nice experience during your stay with us. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel Manager

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. It was a bit noisy with all the traffic.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Lori,Thank you for your review. We're glad to hear that you found our property clean. We apologize for any inconvenience caused by traffic noise. Your feedback is valuable to us, and we'll continue working to improve our guests' overall experience. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Dana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Dana,Thank you for taking the time to leave a 5-star review on Expedia. We're thrilled that you had a wonderful experience during your stay. If there's anything specific that stood out to you or any suggestions you have for us to make future stays even better, please let us know. We value your feedback and look forward to welcoming you back for another fantastic stay.Best regards, Hotel Manager

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Met needs
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Ray,Thank you for your perfect rating and concise feedback. We're glad to hear that we met your needs during your stay with us. If there's anything specific you appreciated about your experience or any suggestions you have for us to maintain this level of service, please let us know. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Randy,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or any suggestions you have for us to maintain this level of excellence, please let us know. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Lowell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay there clean and a hottub
Stayed 1 night in Apr 2024
Response from Hotel Manager on 12 Apr 2024
Dear Lowell,Thank you for your perfect rating and for choosing to stay with us repeatedly! We're thrilled to hear that our commitment to cleanliness and amenities like the hot tub have contributed to your positive experiences. Your loyalty means the world to us, and we can't wait to welcome you back for another enjoyable stay!Sincerely, Hotel Manager

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff and other staff were very friendly and helpful on a very busy day. The woman working the breakfast area did a great job. The hotel is next to train tracks. If noise bothers you, see if there is a room opposite the tracks.
Stayed 2 nights in Apr 2024
Response from Hotel Manager. on 10 Apr 2024
Dear Guest,Thank you for commenting. I am thrilled to note that you found friendly & helpful staff service. Every action we take is aimed at raising our rating and increasing customer satisfaction so that we can be the most acclaimed hotel in the area. We assure you that you will have a wonderful experience on your next visit. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear Guest,Thank you for the excellent rating! We're thrilled to hear that you had a perfect stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

8/10 Good

Daniel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just made a quick overnight stop, but it was an overall pleasant experience.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 7 Apr 2024
Dear Daniel,Thank you for your feedback! We're glad to hear that you had a pleasant experience during your quick overnight stop. If there's anything specific you feel we could improve upon to make your experience even better next time, please don't hesitate to let us know. We appreciate your review and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

6/10 Okay

Michelle

Travelled with family
The hotel is descent but isn’t being kept up. Our room was clean but the phone didn’t work so we couldn’t call front desk, no sheets were provided for the pull out bed and the shower head was broken. The pool area is tiny and was dirty. The water was yellow and there were ants crawling on the window sill. The Wi-Fi password was not given to us. There are many hotels surrounding this one. Lots of other options to choose from.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Michelle,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. Your comments about the cleanliness and maintenance concerns are concerning, and we will address these issues promptly to ensure a better experience for our guests. We apologize for any inconvenience caused by the phone not working, the lack of sheets for the pull-out bed, the broken shower head, and the condition of the pool area. We appreciate your input and hope to have the opportunity to improve and provide you with a better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and nice employees
Stayed 1 night in Mar 2024
Response from Hotel Manager on 29 Mar 2024
Dear Martin,Thank you for your positive review on Expedia! We're delighted to hear that you enjoyed our property and the service provided by our team members. Your kind words are greatly appreciated, and we will continue to strive for excellence in both our facilities and customer service. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Very nice lobby!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Patricia,Thank you for your wonderful review! We're delighted to hear that you found our hotel very clean and comfortable, and that you enjoyed our lovely lobby. Your satisfaction is our priority, and we're glad we could provide a pleasant experience for you. We look forward to welcoming you back on your next visit!Sincerely,Hotel Manager

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Jon,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Decent but not great. Faucet, bed and the toilet all made weird noises. Shower has some mildew in it as well. Beds were not as comfortable as some, but passable. It did the job and we were able to get back on the road on the morning. Breakfast was meh.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Rebecca,We apologize for the inconvenience caused by the noises from the faucet, bed, and toilet, as well as the presence of mildew in the shower. Your feedback is valuable, and we will address these issues with our maintenance and housekeeping teams to ensure improvements are made. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the desk agent’s willingness to help us with our situation: a sick child. He didn't have a cot to offer us, but came up with an even better solution. We loved the pool.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Mar 2024
Dear Ellen,We're pleased to hear that our staff could assist you during a challenging situation and that you enjoyed our pool. Your comfort and satisfaction are our top priorities. If there's anything else we can do to make your stay even better, please let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we’ve stayed at this hotel on our way back home from vacation. It is really clean, and they have a nice breakfast. Its also convenient off the hwy.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Carla,Thank you for choosing our hotel again and for sharing your positive experience. We are delighted to hear that you found our hotel to be clean and enjoyed our breakfast. We are pleased to be conveniently located near the highway. We appreciate your review and hope to welcome you back again in the future.Sincerely, Hotel Manager

10/10 Excellent

Shelley

Liked: Property conditions & facilities
Staff was friendly
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Shelley,Thank you for your 5-star review! We're delighted to hear that you found our staff friendly. Providing excellent service to our guests is our priority, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future! Sincerely, Hotel Manager

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
excellent stay
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Bernie,Thank you for your 5-star review! We're thrilled to hear that you had an excellent stay with us. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please let us know. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the early morning front desk person! He was cheerful, helpful, and knowledgeable about the area.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Bonnie,Thank you for your 5-star review! We're delighted to hear that you loved the early morning front desk person and that they were cheerful, helpful, and knowledgeable about the area. Providing excellent service to our guests is our priority, and we're glad we could make your stay enjoyable. We'll be sure to pass along your compliments to our team member. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations! The room was clean and modern. The breakfast was good and had several options. Only negatives was the cranky breakfast attendant and the shower that barely had any water or pressure..
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Mar 2024
Dear Marcie,Thank you for your positive rating and feedback! We're pleased to hear that you enjoyed our accommodations, including the clean and modern room and the variety of breakfast options. However, we're sorry to hear about the issues you encountered with the breakfast attendant and the shower water pressure. Providing excellent service and amenities is important to us, and we apologize for any inconvenience caused. Your feedback will be shared with our team to address these issues promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future! If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We're here to ensure you have a pleasant experience every time you stay with us!Sincerely, Hotel Manager

10/10 Excellent

Angela

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 4 Apr 2024
Dear Angela,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Connor

Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Apr 2024
Dear Connor,Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Nichole,Thank you for your recommendation! We're thrilled to hear that you had a positive experience during your stay. Your satisfaction is important to us, and we truly appreciate your support. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the cleanest places I’ve stayed. Everything looked practically new. Breakfast was good and on time. Pool was clean.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Alex,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be one of the cleanest places you've stayed and that everything looked practically new. We're glad you enjoyed our breakfast, which was served on time, and that you found our pool clean. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

rudolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good staff
Stayed 1 night in Mar 2024
Response from Hotel Manager on 8 Mar 2024
Dear Guest,We appreciate your positive feedback and are thrilled to hear that you found our hotel clean with a good staff. Providing a pleasant experience for our guests is our top priority. Your kind words motivate our team, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Wayne

Stayed 1 night in Mar 2024
Response from Hotel Manager on 26 Mar 2024
Dear Wayne,Thank you for your excellent rating! We're thrilled that you had a great experience during your stay. Your satisfaction is important to us, and we're glad we could contribute to making your visit enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Rick, Pella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 6 Mar 2024
Dear Rick, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Carol,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was heated and the rooms was clean and they had a snack shop
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Mar 2024
Dear Kenny,Thank you for your perfect rating! We're delighted to hear that you enjoyed your stay with us and found our heated pool, clean rooms, and snack shop to be to your liking. Providing a comfortable and convenient experience for our guests is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Excellent

Cynthia, Thunder Bay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast area very friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 28 Feb 2024
Dear Guest,Thank you for taking the time to share your positive feedback on Expedia! We're delighted to hear that you enjoyed our breakfast area and experienced friendly and helpful service from our staff. Your satisfaction is our priority, and we appreciate your kind words. If you have any further comments or suggestions, please feel free to share. We look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Steve

Stayed 1 night in Feb 2024
Response from Hotel Manager on 28 Feb 2024
Dear Guest,Thank you for taking the time to leave a perfect score on Hotels.com! We're thrilled to learn that you had a wonderful experience during your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear more. Your feedback is valuable to us, and we look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Manager

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Mariah,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Guest,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Matthew,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excellent

Deanna

Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Deanna,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, fantastic staff, clean, quiet, and one of the best pet friendly locations I have been at.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Jennifer,Thank you for your glowing feedback and perfect rating! We're thrilled to hear that you had a fantastic experience at our property and found our staff to be fantastic. Providing a clean and quiet environment for all our guests, including our furry friends, is important to us, and we're delighted to know that you found our pet-friendly accommodations to be among the best you've experienced. We truly appreciate your kind words and hope to welcome you and your pet back for another wonderful stay in the future!Sincerely, Hotel Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frat house floor is clean compared to my room
It was the absolute dirtiest nastiest room I’ve ever stepped foot into from the carpet to the chairs sofa, the walls everything even like the wood was all filthy. There is holes in the wall. The remote control was sticky barely worked. There was pieces of laminate wood coming off of the one of the desks. There were what look like semen stains, and I have pictures all over the two red chairs all over the couch the floor, the side of the desk I mean it’s not Really hard it’s not I doubt its snot. The entire room was as if a party that lasted 4 weeks no cleaning plus a pack of wild dogs had been let inside the room and used it as it pleased and then everyone left and someone changed sheets and vacumed plus did ok on bathroom but dang. I showed the girl at night shift several bug bites on my arms and shoulder, my fiancé also had numerous bug bites in her back shoulder thighs, …. I was only in town because of a very important exam I had been waiting for 6 months to get and determines some very life changing things as a result. So the fact I was unable to rest and sleep due to the bites and over stimulation due to the dirty nasty room and though the girl at night shift was very kind and helpful she of course had to leave a note for the person who would take care of it in the morning. The morning Person argued w me and treated me like a person whom was unworthy of her time and she would offer even a printout of the stay she was not helpful.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Guest,We are deeply sorry for the unacceptable condition of your room during your stay. Your experience does not reflect the standards of cleanliness and comfort we strive to maintain for our guests, and we sincerely apologize for the inconvenience and discomfort caused. We take your feedback seriously and will address these issues immediately with our housekeeping and maintenance teams to ensure they are rectified. Additionally, we apologize for any negative interactions you had with our staff, as providing excellent customer service is a priority for us. Your feedback will be used to improve our service and prevent similar issues from occurring in the future. We understand the importance of your exam and regret that your stay was not up to your expectations.Sincerely, Hotel Manager