8/10 Good
Valter, Victoria
12 May 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Overall a good stay.
Some things could improve, though: the air conditioner in my unit could not keep up with the heat outside, making it just “comfortable enough”, but still a bit warm inside. The shower area could be cleaned more thoroughly under the shower door, so hair and other dirt doesn’t come out when you’re showering. I was awaken by people yapping outside at 5:45 am, as smoking and loud chatter are aloud in the pool area. I also waited about 10 minutes for someone to show up at reception at check in, in spite of the fact I showed up at 4 pm (and check in starts at 3), after having told the hotel I was arriving at that time on the day before.
The deep/large pool with no chlorine and open 24h is a definite plus. The location is great. I will/would definitely stay again! Hope the property takes the suggestions as improvement opportunities. :)
Cheers
Valter
Stayed 2 nights in May 2024