3 restaurants, dinner served, Mediterranean cuisine
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Reviews of Kimpton Rowan Palm Springs Hotel, an IHG Hotel

4 out of 5
Kimpton Rowan Palm Springs Hotel, an IHG Hotel
100 W. Tahquitz Canyon Way, Palm Springs, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1000 reviews" "
Rating 8 - Good. 144 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 5 nights in May 2024
Response from Jose O on 13 May 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great! All staff are friendly, helpful and very professional!!! We love this hotel!
Stayed 4 nights in May 2024
Response from Jose O on 9 May 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jose O. on 3 May 2024
Thank you for your feedback!

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything regarding my stay was 10/10. Busy weekend, but the staff handled it amazingly, customer service was phenomenal, rooms clean, beds comfy, view: outstanding! Thanks for having me
Stayed 2 nights in Apr 2024
Response from Jose O on 22 Apr 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

6/10 Okay

Sunghee

Travelled with group
Liked: Cleanliness
Room small so bad
Stayed 1 night in Apr 2024
Response from Jose O on 20 Apr 2024
Thank you for your feedback! We are always looking for ways to improve our property.

8/10 Good

Roger, New york

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and great staff.
Stayed 2 nights in Apr 2024
Response from Jose O on 14 Apr 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was super friendly plus they had a happy hour. We got cocktails and then we get in the morning really beautiful and it’s super.
Stayed 1 night in Apr 2024
Response from Jose O on 6 Apr 2024
Thank you for your feedback! We look forward to seeing you in the future!

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jose O on 6 Apr 2024
Thank you so much for the feedback! We look forward to having you back!

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2024
Response from Jose O on 3 Apr 2024
Thank you so much for your feedback! We look forward to seeing you again!

10/10 Excellent

Narek

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property in Palm Springs
Stayed 3 nights in Mar 2024
Response from Jose O on 1 Apr 2024
Thank you for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Narek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jose O. on 14 Apr 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in Mar 2024
Response from Jose O on 1 Apr 2024
Thank you for your feedback! We look forward to seeing you again in the future!

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at the Kimpton and loved our stay. We relaxed by the rooftop pool, used the hotel bikes to get around town, loved the convenient location to shops and restaurants and were very impressed by the attention to detail from the cold water bottles put in our car the day we left to the afternoon cookies and happy hour. Staff super friendly and helpful. All in all a great hotel
Stayed 3 nights in Mar 2024
Response from Jose O on 1 Apr 2024
Thank you so much for your kind words! We look forward to having you stay with us again!

10/10 Excellent

Chetan, Lewis Center

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and property.
Stayed 4 nights in Mar 2024
Response from Jose O on 1 Apr 2024
Thank you for your feedback. We look forward to having you stay with us again!

10/10 Excellent

laura

Travelled with partner
I can’t say enough about this hotel. The location is perfect. The staff was amazing. I would highly recommend it.
Stayed 3 nights in Mar 2024
Response from Jose O on 1 Apr 2024
Thank you so much for your Feedback! We look forward to seeing you again!

10/10 Excellent

Renee

Stayed 1 night in Mar 2024
Response from Jose O on 14 Apr 2024
Thank you so much for your feedback! We look forward to having you stay with us!

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel design, helpful and friendly front desk. Rooms are clean and confortable. Love the already bagged ice!
Stayed 1 night in Mar 2024
Response from Jose O on 26 Mar 2024
Thank you so much for your feedback! We look forward to seeing you again !

10/10 Excellent

Tiffini

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel and the beds are comfy. Staff was great about cleaning the rooms early in the day
Stayed 3 nights in Mar 2024
Response from Jose O on 26 Mar 2024
Thank you so much for your feedback!We look forward to having you stay with us again!

10/10 Excellent

Sam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Newer, upscale property with nice rooftop pool and bar. Rooms are large with nice views. Friendly and helpful staff. Parking is included with resort fee. Great location within walking distance to shops and restaurants. Great stay
Stayed 7 nights in Mar 2024
Response from Jose O on 19 Mar 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Cheryl

Stayed 4 nights in Mar 2024
Response from Jose O on 6 Apr 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place.
Stayed 3 nights in Mar 2024
Response from Jose O on 16 Mar 2024
Thank you so much for your feedback! We hope to have you stay with us again!

10/10 Excellent

Pedram, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Central and easy to walk
Stayed 2 nights in Mar 2024
Response from Jose O on 16 Mar 2024
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking. Free valet. Food is easy access - great restaurants within 10 min walk. Starbucks downstairs. Pool is peaceful.
Stayed 3 nights in Mar 2024
Response from Jose O on 8 Mar 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Kelley T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Jose O on 8 Mar 2024
Thank you so much for your feedback! We hope to see you again!

8/10 Good

Josh

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property Gorgeous room Convenient location Only complaint is that the pillows were horrid They were about 1/2 thick fully fluffed
Stayed 3 nights in Mar 2024
Response from Jose O on 7 Mar 2024
Thank you for your feedback! We hope to see you again in the future!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Jose O on 7 Mar 2024
Thank you so much for your feedback! We look forward to seeing you again!

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Missing body lotion in bathrooms. Coffee area should have flavored creamer
Stayed 4 nights in Feb 2024
Response from Jose O on 4 Mar 2024
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Gilbert

Liked: Staff & service, amenities, property conditions & facilities
Located in the center of Palm Springs, it is a clean modern hotel with nice amenities, friendly staff and nice decor.
Stayed 7 nights in Feb 2024
Response from Jose O on 27 Feb 2024
Thank you so much for your feedback. We look forward to having you back!

10/10 Excellent

Andrea, Lorton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location with many restaurants and stores within walking distance. There is a great rooftop pool and restaurant. The gym is well equipped and there is free valet parking and coffee in the morning.
Stayed 4 nights in Feb 2024
Response from Jose O on 27 Feb 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff was very friendly
Stayed 2 nights in Feb 2024
Response from Jose O on 22 Feb 2024
Thank you so much for your feedback! We look forward to having you back!

10/10 Excellent

Satyajit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - Daniel, Alberto and the crew were awesome.
Stayed 2 nights in Feb 2024
Response from Jose O on 17 Feb 2024
Thank you so much for your feedback! We look forward to seeing you again!

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Jose O on 15 Feb 2024
Thank you so much for your feedback! We hope to see you again!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful hotel. The staff is amazing.
Stayed 2 nights in Feb 2024
Response from Jose O on 9 Feb 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

paula

Stayed 4 nights in Feb 2024
Response from Jose O on 20 Mar 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Airma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great from the valet to the front desk to the service staff at the lobby bar & poolside bar.
Stayed 1 night in Jan 2024
Response from Jose O on 6 Feb 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, conveniently located, great amenities.
Stayed 3 nights in Jan 2024
Response from Jose O on 31 Jan 2024
Thank you so much for your feedback! We look forward to seeing you again!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location!
Lovedthe location to walk to the main town shops. Our room had a soaking tub in the shower. Didnt care for the menus at the restaurant/bars.
Stayed 1 night in Jan 2024
Response from Jose O on 31 Jan 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for a more perfect hotel!
Stayed 1 night in Jan 2024
Response from Jose O on 29 Jan 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for visiting Downtown Palm Springs. So many walkable options for dining. The shops here are mainly tourist items but there was an H&M right beside the hotel, in case you forgot to pack something. The hotel also has bicycles available, if you wanted to go a little farther away. The staff was very friendly and there were various snacks or drinks offered in the lobby at different times of day. This is the tallest building around, which is very convenient if you get turned around wandering the streets of Downtown. Just look up and head towards the tallest building.
Stayed 3 nights in Jan 2024
Response from Jose O on 24 Jan 2024
Thank you so much for your feedback! It makes us happy to know you enjoyed your stay.We look forward to seeing you again!

10/10 Excellent

Anju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jose O on 24 Jan 2024
Thank you so much for your feedback! We look forward to having you back!

10/10 Excellent

Steve

Stayed 3 nights in Jan 2024
Response from Jose O on 6 Feb 2024
Thank you so much for your feedback! We look forward to seeing you again!

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, we had a great stay at the Rowan. Staff were fantastic. We will be back!
Stayed 4 nights in Jan 2024
Response from Jose O on 17 Jan 2024
Thank you so much for your feedback! We look forward to having you back!

8/10 Good

Randall

Stayed 2 nights in Jan 2024
Response from Jose O on 6 Feb 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

8/10 Good

Randall

Stayed 4 nights in Jan 2024
Response from Jose O. on 6 Feb 2024
Thank you so much for your feedback! We look forward to seeing you again!

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in PS
Every aspect of the hotel was excellent. The staff was friendly and attentive and the property was very clean and in great condition!!
Stayed 2 nights in Jan 2024
Response from Jose O on 16 Jan 2024
Thank you for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jose O on 12 Jan 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time I've come to this property. I return because of the staff, the design of the property and convenience to old Palm Springs.
Stayed 2 nights in Jan 2024
Response from Jose O on 12 Jan 2024
Thank you so much for your kind words! We look forward to seeing you again!

10/10 Excellent

linda

Stayed 2 nights in Dec 2023
Response from Jose O on 27 Jan 2024
Thank you so much for your feedback! We look forward to seeing you again!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Chloe, and the other staff at the front desk staff were very helpful and friendly! Loved the complimentary valet parking and 4-5 pm happy hour!
Stayed 1 night in Jan 2024
Response from Jose O on 12 Jan 2024
Thank you so much for your feedback! We look forward to having you stay with us again!

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2024
Response from Jose O on 12 Jan 2024
Thank you so much for your feedback! We look forward to having you stay with us again!