Indoor pool, 2 outdoor pools, pool loungers
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Reviews of Elysium

5 out of 5
Elysium
Queen Verenikis Street, Paphos

Reviews

9.6

Exceptional

Rating 10 - Excellent. 636 out of 791 reviews" "
Rating 8 - Good. 117 out of 791 reviews" "
Rating 6 - Okay. 21 out of 791 reviews" "
Rating 4 - Poor. 12 out of 791 reviews" "
Rating 2 - Terrible. 5 out of 791 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Igor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The architecture of the hotel is beautiful and along with the location, that is the biggest plus for this hotel. The hotel is very clean and kudos to the entire staff. Every afternoon they bring small cookies to the room complimentary. Breakfast is excellent, varied. Excellent internet throughout the resort! These are the things that the hotel justifies 5*. As for the bad experience, there are also a lot of things I have to mention. Dinner in terms of quality and quantity does not deserve a hotel like this. Very simple. Almost every day everything is the same except for three or four main dishes that change. I have been in many 5* hotels and the dinner here is at a very low level. We booked the Royal Villa with a private pool because we wanted our own pool and privacy. It's a waste of money. The villa has no privacy, the pool is not heated, it is very cold (like all other outdoor pools) and we could not swim. We stayed end of april, beginning of May.You have no privacy, because all the rooms around you, as well as other guests and staff who pass by the villa, look directly at you. The air conditioning in the villa was noisy , some noise was there non-stop, even the air condition is off, there was still the annoying noise, and I couldn't sleep.We were guests of this hotel for seven nights. I informed the staff about it four times, after the fourth time they took action, but in the end of the day they couldn't do enything.

10/10 Excellent

Deborah Mary, Cheltenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional design property, but clean and very spacious. Excellent staff, so friendly and efficient. Good food with a wide variety. We only ate at the buffet restaurant as we found that the themes changed daily so didn't feel the need to try the additional restaurant options. Staff were very attentive and couldn't do enough for us.
Stayed 7 nights in Apr 2024

8/10 Good

Shona

Business traveller
Liked: Cleanliness, staff & service, amenities
Undeveloped area surrounding the hotel and very dated accommodation. Poor value for money and definitely not 5 star!
Stayed 8 nights in Apr 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay with our two young daughters. The staff were wonderful, food was great and the pools and outdoor space was amazing. Sunset dips in the sea and cocktails on the terrace made for wonderful memories. Thanks so much Elysium - you are fantastic and we cannot recommend you more highly.
Stayed 7 nights in Apr 2024

10/10 Excellent

Mauricio, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property to relax with the family. Plenty of places to walk nearby as well as shopping and restaurants. I am coming back soon and won’t stay anywhere else whilst visiting Cyprus
Stayed 3 nights in Apr 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, great location, lovely staff. Hopefully return again one day
Stayed 4 nights in Apr 2024

10/10 Excellent

Noldii, haifa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Staff very professional and friendly Facilities very good preserved and high quality Enjoyed a lot !!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

RONALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Plenty of room in the common areas. Nice room. Excellent and friendly staff. Recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Poonam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds very well kept. Excellent service from all the staff. Great attention to detail. Would highly recommend.
Stayed 4 nights in Mar 2024

2/10 Terrible

Sean

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this hotel ever again. Rude staff, untrained staff, no food hygiene precautions, management what lack management skills. No way is this a 5* hotel.
Stayed 6 nights in Feb 2024

10/10 Excellent

Donna

Response from e on 24 Mar 2024
Dear Reviewer DonnaI Would like to thank you for taking the time and sharing this lovely comment with other travellers.We are glad that you enjoyed your stay with us and we are looking forward to welcoming you back at the Elysium. Kind RegardsEvdoxia PaschalakiFront Office Manager

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous. Exceeded all our expectations, especially the staff who were professional and attentive, but friendly and unobtrusive. Also, the food was exceptional and great value. The location was amazing also; incredible pool area which is kept spotless and yet you are right in the seafront with boardwalk stretching in both directions. Couldn’t fault it; a truly memorable stay.
Stayed 4 nights in Jan 2024
Response from e on 24 Mar 2024
Dear Reviewer Alistair Thank you very much for taking the time to post this review. It is with great pleasure that we are making every possible effort for our guests to receive a service that will exceed their expectations and comments like yours show us that in this ongoing challenging effort, we are heading towards the correct path. Your comments will be shared with our team, who will be glad to know that they have contributed so that you could enjoy your stay. We very much look forward to welcoming you back soon Best regards Evdoxia Paschalaki Front Office Manager

6/10 Okay

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Satisfactory
Response from e on 24 Mar 2024
Dear Reviewer αδαμ We would like to thank you for taking the time to rate our hotel . We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities, room comfort
We’ll be back.
Our 4th stay here, excellent every time, the staff and the overall experience.
Stayed 3 nights in Dec 2023

10/10 Excellent

Atila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

GUY

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Everything we expected from the reviews read and even better in a lot of cases.
Stayed 7 nights in Nov 2023

10/10 Excellent

Steven

Stayed 5 nights in Nov 2023

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained hotel in the quieter area of Paphos and great promenade leading to the harbour and further down to the other resorts, probably more than 10km of nice coastal walk.
Stayed 6 nights in Nov 2023

10/10 Excellent

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s highly well decorated and well maintained. Very clean and smells very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic bed decoration & sparkling wine from guest relations to celebrate our wedding anniversary. Indoor pool steam & sauna excellent,looking forward to our next visit
Stayed 2 nights in Nov 2023

10/10 Excellent

Tamas

Stayed 4 nights in Oct 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous hotel. Lovely place and wonderful staff. Disappointed by the spa this is basically an indoor pool and jacuzzi with steam and saunda chambers. Pool and jacuzzi are available to kids most of the day so not a relaxing retreat at all. But the treatment area was nice. Evening music is nice but gets a bit boring. Pool table is availible but not great. Fortunately, there is a strip of bars and restaurants 5 minute walk away for a more lively evening outside of the hotel if you desire. Food and drinks are expensive, but the food is probably worth it- fantastic! Cleanliness, staff service and other amenities all excellent. Overall we really like the hotel and had a wonderful stay.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly excellent. The pools and location by the sea with garden area are beautiful. Food options and quality are great with the breakfast buffet, pool bar and then quality buffet, Italian, Mediterranean and Asian restaurants in the evening. Amazing sunsets to watch in the gorgeous terrace bar (seaview room definitely worth the extra). However it is the staff that really makes it special. They are so friendly and helpful, remember your room number, preferences and couldn’t do more to help you with a smile and it is everyone from the reception, concierge, pool staff, waiters and waitresses, cleaners etc. They were amazing with my disabled mum (had a mobility room) and 6 month old baby (quality infant items in the room and help creating purée food as she was starting to wean). Will definitely be going back.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ali AL-

Travelled with partner
Welcoming helpful staff with excellent service all over highly recommend
Stayed 8 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Nice rooms, fantastic pool for the kids with toys provided and nice evening entertainment. Though it has a bit of a way to go to modernise the service. For example, to order room service, there’s no menus in the room and I couldn’t find it on the TV. I had to WhatsApp a number to find out where the QR code was on the TV, then when I found it & it finally worked on my phone, it was just a PDF menu & I had to call the room service. It’s a similar story with the QR codes next to the sun loungers, but these can’t be used to order drinks, instead it just brings up a menu and you need to either go to the bar or find a staff member. And we found it a bit odd that there were so many different people that came in to service the room throughout the day, instead of just one. May sound trite & millennial to comment on, though for the price we’d expect this customer journey to be more smooth.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Truly great hotel. Fantastic service and really great skills of service from all personal.
Stayed 3 nights in Oct 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been coming to the Elysium for the last ten years & it never disappoints!
Stayed 10 nights in Oct 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for gluten free food, I am Coeliac and had no issues during my stay.
Stayed 6 nights in Sep 2023

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ellisium the place to stay
Great stay, the staff are very friendly and exceptionally helpful. Nothing is never to much trouble. Will definitely return
Stayed 4 nights in Sep 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfy, pillows are a bit fat. Bath has a very high side which is difficult to get in and there are only 4 rooms available with walk in shower. Didn’t get our free wine for being a loyal customer. Very clean and lots of sunbeds. Sometimes difficult to get a seat outside in the evening for a drink .
Stayed 7 nights in Sep 2023

10/10 Excellent

Jihad

Stayed 3 nights in Sep 2023

10/10 Excellent

Zaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of facilities and fine service
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice calming resort. food and cleaning are cons
We went a couple and a 6mo. Staff were mostly very friendly and kind. Babysitting service was unavailable apart from the creche session. Pool areas were exquisite. The bar is very professional and nice though a bit expensive. Breakfast was excellent. Dinner (as a part of the half-board) was hideous. If you plan on going - we recommend eating lunch\dinner outside. The room was not properly cleaned every day and we had bed bugs in our bed and got bitten to our bones.
Stayed 5 nights in Sep 2023
Response from m on 17 Sept 2023
Dear reviewer AnonymousThank you for taking the time to review your recent stay so comprehensively, with lots of detail to future travelers. Your comments have all been noted for review but I feel I must comment as follows:Guest with young kids can book the creche and baby sitting upon request ( 24 h in advance ) Regarding the restaurants, I am very surprised that you were so disappointed with our culinary offerings, as we are regularly complimented on both the quality and variety we offer. All comments are welcome, and we will certainly consider your suggestions for improvement, making adjustments where necessary.We look forward to welcoming you for another relaxing stay soon.Best regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Gaynor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 3 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Gaynor We would like to thank you for taking the time to rate our hotel with a high rating. We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Zina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel is very clean, the service is great, there is 4 restaurants with variaty of food. The hotel gives water twice a day to the room, the have baby sets for every meal. You don't need to leave the hotel at all, there is everything.
Stayed 7 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Zina Thank you very much for taking the time to post this review. It is with great pleasure that we are making every possible effort for our guests to receive a service that will exceed their expectations and comments like yours show us that in this ongoing challenging effort, we are heading towards the correct path. Your comments will be shared with our team, who will be glad to know that they have contributed so that you could enjoy your stay. We very much look forward to welcoming you back soon Best regards Evdoxia Paschalaki Front Office Manager

10/10 Excellent

Jihad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elysium
The stay was great, nice hotel, nice staff, rooms are amazing not to mention the service of course, we will be back for sure to Elysium soon
Stayed 5 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Jihad We would like to thank you for taking the time to rate our hotel with a high rating. We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Jean We would like to thank you for taking the time to rate our hotel with a high rating. We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Gareth We would like to thank you for taking the time to rate our hotel with a high rating. We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A proper 5 star hotel.
We have stayed at the Elysium three times rolling back to 2007. The hotel is very well maintained and is immaculate throughout. It looks and feels brand new. The staff are hugely attentive, with the exception perhaps of the somewhat militant spa staff guarding the indoor pool. On arrival the porters couldn’t move fast enough to help with luggage. Reception has more staff than clients. It’s efficiency at it’s highest order. Around the pool your are looked after. Staff sort your sunbeds out for you (no messing around with bagging them with towels). Sunshades are delivered, as are drinks and cool towels. All the staff are superbly drilled and polite. Breakfast is a similar delight. So well run and organised. We didn’t eat in the restaurants in the evening but have before and there were a similar experience. If I was looking for a downside - the location. Whilst the hotel is off the main road the beach walk has been closed for refurbishment so you are forced to the main road to walk into town. It’s basically a drag strip. The driving is horrendous, and that’s coming from someone who likes cars and a bit of speed. Genuinely awful.
Stayed 11 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer DaveThank you for taking the time to review our Hotel.We are delighted to read that you had an enjoyable time at the ElysiumWe are really pleased to receive your excellent feedback as it is always our main goal to provide our guests with the finest hospitality in a courteous, pleasant and a friendly way. We would like to thank you for sharing your holiday experience with other reviewers and for rating our service and quality so highly. Thank you also for Your constructive comments will certainly help us in our efforts to continuously improve our standards We hope to be given the opportunity to welcome you for another great stay soon.Kind regardEvdoxia PaschalakiFront Office Manager

8/10 Good

Tekin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa was of a good standard
Stayed 11 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Tekin We would like to thank you for taking the time to rate our hotel with a high rating. We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Pero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is excellent, top notch staff, food, facilities and service. The area around the property looks like a deserted lot on the north side with unkept sidewalk. The beach is small and not well maintained. These create some imbalance compared to property itself.
Stayed 2 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Pero We would like to thank you for taking the time to rate our hotel with a high rating. Thank you for your constructive comments will certainly help us in our efforts to continuously improve our standards Equally whilst the coastline is not renowned for the sandy beaches, we do our utmost to ensure the beach in front of the hotel is kept free from debris and seaweed and have a pier for convenient access for open water swimming We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Issa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best!
Stayed 2 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer IssaThank you for taking the time to review our Hotel.We are delighted to read that you had an enjoyable time at the ElysiumWe are really pleased to receive your excellent feedback as it is always our main goal to provide our guests with the finest hospitality in a courteous, pleasant and a friendly way. We would like to thank you for sharing your holiday experience with other reviewers and for rating our service and quality so highly. We hope to be given the opportunity to welcome you for another great stay soon.Kind regardEvdoxia PaschalakiFront Office Manager

10/10 Excellent

Andreas

Stayed 2 nights in Aug 2023
Response from m on 17 Sept 2023
Dear Reviewer Andreas We would like to thank you for taking the time to rate our hotel with a high rating. We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from m on 17 Sept 2023
Dear Reviewer Valentina We would like to thank you for taking the time to rate our hotel with a high rating. We very much look forward to having the opportunity and welcoming you back to our hotel soon. Kind regardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Leon Sassonkin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was top notch. Food was varied and good. I would have loved to have a deeper pool (more than 1.20m) outside but that is not a deal-breaker when the service and facilities are this good and well kept. It was my first time at any pool where an employee regularly tested the water a few times a day.
Stayed 3 nights in Jul 2023
Response from m on 17 Sept 2023
Dear Reviewer Leon SassonkinThank you very much for taking the time to post this review. It is with great pleasure that we are making every possible effort for our guests to receive a service that will exceed their expectations and comments like yours show us that in this ongoing challenging effort, we are heading towards the correct path. Your comments will be shared with our team, who will be glad to know that they have contributed so that you could enjoy your stay. We very much look forward to welcoming you back soon Best regards Evdoxia Paschalaki Front Office Manager

4/10 Poor

Gonzalo

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Front desk manager was unpolite, rude. Have stay more than 3.000 nights at hotels and this one is the most overprice! Will never be back and will never recommend!
Stayed 1 night in Jul 2023
Response from m on 17 Sept 2023
Dear Reviewer GonzaloThank you for your feedback and your time to rate our hotelAlthough all comments are welcome and for sure constructive comments will certainly help us in our efforts to continuously improve our standards,please allow me to add:Upon arrival you arrived 3 persons instead of 2 according the booking we had received from Expedia No confirmation was provided from your part to show that you have booked for 3 person therefore an extra charge applied according hotels policy.This is a policy that applies to all hotels and not only in ours We always to our utmost to ensure all guests have an enjoyable and comfortable stay, and should you opt to revisit us, please contact us directly to ensure we are prepared for your arrival.Kind RegardsEvdoxia Paschalaki Front Office Manager

10/10 Excellent

Rachel Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and would highly recommend to couples, families or single occupancy. Hotel very clean and staff so attentive. Would definitely return for another holiday.
Stayed 10 nights in Jun 2023