Interior

Reviews of Hotel Passy Eiffel

3 out of 5
Hotel Passy Eiffel
10 Rue De Passy, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 387 out of 775 reviews" "
Rating 8 - Good. 303 out of 775 reviews" "
Rating 6 - Okay. 65 out of 775 reviews" "
Rating 4 - Poor. 8 out of 775 reviews" "
Rating 2 - Terrible. 12 out of 775 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay exceeded expectations. The staff were warm and friendly and the hotel was in a very convenient area of Paris. I would stay here again if I return to Paris
Stayed 2 nights in May 2024
Response from Reception on 21 May 2024
Dear Miranda,Thank you for your wonderful review!We are delighted that your stay went as expected. Your satisfaction is our priority and we are glad that we have succeeded in it! Our location allows you to get around easily as we are close to a few bus stops and metro stations and at the same time you stay in a very authentic neighborhood at the heart of Paris! Nice for doing some shopping as well!I will share your nice words with our team!Thank you again for choosing us and we are already looking forward to welcoming you for a future stay in Paris!Kind Regards,Meriele

6/10 Okay

Pat

Liked: Cleanliness
You don’t get the room you book.
Stayed 7 nights in May 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful service!
Stayed 1 night in May 2024
Response from Reception on 20 May 2024
Dear Guest,Thank you for your wonderful review!We are already looking forward to welcoming you back!Kind Regards,Meriele

10/10 Excellent

Michael C, oakland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Wish they normally gave face cloths. Eventually they did. Very pleased. Would go back.
Stayed 7 nights in May 2024
Response from Reception on 20 May 2024
Dear Guest,Thank you for taking the time to post a review after your recent stay!We are thrilled to read that you loved our hotel and that you are planning to come back! Our reward is your satisfaction and we are glad that we have succeeded in it!Looking forward to welcoming you next timeKind Regards,Meriele

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional. Friendly staff fluent in French, English and Spanish.
Stayed 1 night in May 2024
Response from Réception on 15 May 2024
Dear Guest,Thank you for your positive comment! We are delighted that you appreciated the cleanliness of our hotel as well as our multilingual staff who tries their best to meet our customers' requests, so they can have a pleasant stay.Looking forward to welcoming you again!Best Regards,Sophie

10/10 Excellent

michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and charming room
Stayed 4 nights in Apr 2024
Response from Réception on 15 May 2024
Dear Guest, We thank you for your positive comment regarding your stay.We are delighted that you appreciated our location, which is one of our greatest assets, as well as the charm of our rooms.Thank you again for your feedback and we hope that we will have the pleasure of welcoming you back again very soon.Best Regards,Sophie

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for clean accommodations in a lovey area. Very close to metro
Stayed 6 nights in Apr 2024
Response from RECEPTION on 22 Apr 2024
Dear Mrs Elizabeth,Thank you for leaving us such a wonderful review!We work every day to keep our rooms and common areas clean and modern! So all our guests can have a pleasant and comfortable stay!We are already looking forward to welcoming you back!Kind Regards,Meriele

8/10 Good

Marleen R

Stayed 3 nights in Mar 2024
Response from RECEPTION on 13 Apr 2024
Dear Guest,Thank you for taking the time to leave a review!We look forward to welcoming you for a future stay in Paris!Kind Regards,Meriele

10/10 Excellent

CLAIRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from RECEPTION on 13 Apr 2024
Dear Guest,Thank you for taking the time to leave a review!We look forward to welcoming you for a future stay in Paris!Kind Regards,Meriele

10/10 Excellent

Erjon

Everything was great Very comfortable and high hospitality
Stayed 1 night in Feb 2024
Response from Service des réservations on 7 Feb 2024
Dear Mr Llyci,We are delighted to read how much you enjoyed your stay at Hotel Passy Eiffel and that our hospitality and facilities met your expectations. I will pass your kind words to the entire team.We look forward to welcoming you back for a next trip to Paris.

10/10 Excellent

Vivianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating to my early arrival and late check out. The room was small and quaint but it had everything I needed and was perfectly clean. I also had a window that opened to a view of the street and I could see the top of the Eiffel Tower. It had a cute bakery, restaurant, and grocery store right on the street and the hotel offered a small bar area and restaurant. I was not there long and couldn't explore all it had to offer, but great location.
Stayed 1 night in Jan 2024
Response from Service des réservations on 7 Feb 2024
Dear Mrs Winterbottom,Thank you for such a nice review after your recent stay at Passy Eiffel.Your satisfaction is our best reward and we are delighted that we have lived up to your expectations. We are grateful that you highlighted our location and staff service! We strive our best every day to accomodate everything for our guests,so they can have the best experience in our city!We look forward to welcoming you back to your parisien home soon!Best Regards,Meriele

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot to stay at, close to the Eiffel tower, and within walking distance from wonderful cafes, bridges, and all of the great sights in Paris.
Stayed 1 night in Jan 2024
Response from Service des réservations on 7 Feb 2024
Dear Mr Mendoza, We would like to thank you for sharing your positive feedback! We are happy that you had a wonderful stay with us! It is true that our hotel has a great location near the Eiffel tower so you can reach many places in only a few minutes! We remain at your disposal and look forward to welcoming you back soon. Best regards,Meriele

10/10 Excellent

CHERI

Stayed 5 nights in Jan 2024
Response from Front Desk on 26 Mar 2024
Dear Guest,Thank you for you nice review!We hope to welcome you again soon!Best Regards,Meriele

8/10 Good

Dulcie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and there is lots of shopping and coffee's in the area.
Stayed 3 nights in Jan 2024
Response from Meriele on 7 Mar 2024
Dear Guest,Thank you for taking the time to leave us a nice review after your recent stay. We are grateful that you appreciated our very central location which is great particularly for doing some nice shopping and grabbing some delicious food in some of the fancy restaurants around. It is also a great spot for transportation as the closest metro station is just 3 minutes away walking.We are already looking forward to welcoming back again!Best Regards,Meriele

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location in walking distance to many great areas - Eiffel Tower could walk to as well.
Stayed 4 nights in Jan 2024
Response from Front Desk on 13 Feb 2024
Dear Guest,It's always wonderful to read how much you enjoyed your stay with us. We are especially pleased that you appreciated our location near the Eiffel tower! Thank you for staying with us and we look forward to welcoming you back very soon to your Parisian home.Best Regards,Meriele

6/10 Okay

Carol

Travelled with partner
Disliked: Staff & service, amenities
The property did not at all resemble what was portrayed in the Expedia website. It was small, dark, shabby and over priced for what was offered. There were some very nice restaurants in the neighborhood.
Stayed 4 nights in Jan 2024

2/10 Terrible

ASRA MUBINA

Stayed 2 nights in Dec 2023

10/10 Excellent

mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

8/10 Good

Roslyn

Stayed 5 nights in Oct 2023

10/10 Excellent

John

Stayed 2 nights in Nov 2023

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2023

8/10 Good

Stuart

Liked: Cleanliness, staff & service
This small boutique hotel made the best use out of the space they had. The rooms were small but had what you would expect in a hotel room and was fine for a single person. It didn't provide more than one towel and there was no option to skip the cleaning service. Unfortunately, I stayed near the stairs and I can hear when people were coming up and down. The breakfast area was also limited as well as the breakfast they provided. It was more on the continental side.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely friendly and helpful. Will definitely stay at Hotel Passy Eiffel again.
Stayed 1 night in Sep 2023

10/10 Excellent

Bonita

Travelled with family
A wonderful hotel in a charming\safe neighborhood. Staff was friendly and helpful. 2 blocks to metro.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rebecca, Brookfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a very good location. Staff was friendly and room was very clean and comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Travelled with family
Great location and lovely room.
Stayed 1 night in Sep 2023

2/10 Terrible

Carlos

Stayed 2 nights in Sep 2023

8/10 Good

Mardi

Stayed 6 nights in Sep 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Christine was an absolute pleasure. All the staff were kind and helpful. The room was exactly as expected and very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Judy

Travelled with group
The hotel is located within walking distance of the Eiffel Tower and also close to several restaurants that we enjoyed. The staff were all incredibly helpful and knowledgeable. The room was pretty small with no place to store your suitcases. A sheet in addition to the coverlet/quilt combo would have been helpful. I was either cold or hot all night. They have a nice sunroom and courtyard that we used often. Overall we enjoyed our stay and would recommend the hotel.
Stayed 6 nights in Sep 2023

10/10 Excellent

Joseff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again. The room is small but clean and well appointed
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff could not have been more helpful and pleasant!

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service, room comfort
Meeh
Hotel was close to the tower which was the only positive. The hotel is very small and rooms were super small. The elevator didn't work but luckily we only had to go up one flight. Almost caught a heart attack when we were told 6th floor in error. The room was really small. We kind of expected it but the bathroom was tiny. I could not sit on the toilet and close the door. I could not stand in the shower and comfortably open my legs. I don't know if it's because I am used to going to resorts in the Caribbean but the breakfast which was like 30 bucks for each of us was not breakfast. It was a few pieces of ham salami and cheese on a plate, some bread, some cereal boxes and juice. No eggs, waffles pancakes. This was probably the most disappointing part of the hotel. Ran out of toilet paper and had to wait a while for them to bring some. We were downstairs and heard someone else asking for the same so I think they should look into stocking more in the room. Rolls are really small. Last thing I want to add on. We had two pillows on the bed when when we checked in. It was super uncomfortable. We wondered why they would only have two. When we were checking out, we noticed two more pillows on the very top of a closet. Why for the life of me were they there? No idea. Front desk people had a nice attitude and was not rude unlike a lot of the other locals. To and from the airport was about 65 Euros each way.
Stayed 2 nights in Aug 2023

2/10 Terrible

Raul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I asked for a taxi for my travel at train station and they called a private service that charged me 70 euros for a ride valued to 20 euros.The driver was friendly with the staff guy,who threatened with to charge my credit card.Be careful with the thieves , always they are predating the tourist in a hurry
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property in residential area
One the first night we were there, we got the attic room. Unfortunately i do not cope we with closed spaces. There was nothing wrong with the room, just the size of the windows. The staff could not do enough to rectify this for me. We ended up in a lovely room that made for the perfect stay. The area is also lovely, being more residential, so not as busy, but within easy walking distance of the Eiffel tower. Staff were amazing.
Stayed 3 nights in Jul 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in Paris
The staff are amazing and they took such great care of us, when our flight home got cancelled at the last minute and we needed to stay an extra night, they took care of us. Overall it is a wonderful hotel and I would highly recommend.
Stayed 6 nights in Jul 2023

6/10 Okay

Kathy

Stayed 1 night in Jul 2023

10/10 Excellent

Boogyung

Stayed 4 nights in Jun 2023

10/10 Excellent

Barbara

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Great hotel!
Stayed 3 nights in May 2023

6/10 Okay

Elena

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was ok hotel. I would give it a 2 stars. The area felt a bit unsafe and was full of homeless people. Nothing to do around the area, unless you take a subway. The stuff was not very friendly. We wouldn’t stay there again.
Stayed 4 nights in May 2023

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best part is the location is very convenient - walkable to many things and there is a metro stop close by! Room was very small. Breakfast is just basic pastries. Did not receive any help from staff other than check in and out. Enjoyed our stay overall.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris gem.
I would stay here again! Room was very comfortable and quiet. A great location and the staff just could not have been more helpful. Breakfast was great.
Stayed 3 nights in May 2023

10/10 Excellent

B

Liked: Cleanliness, staff & service, room comfort
Clean and friendly!
An excellent hotel, friendly staff and wonderful rooms. Very happy. Close to the tube / underground.
Stayed 1 night in May 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the helpful lady at the front desk. Rooms were very comfy, clean and only steps to Eiffel Tower and staff arranged transportation for our group of 6 several times. Great stay!
Stayed 4 nights in Apr 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cutest boutique hotel with 48 rooms. Breakfast buffet served daily for an additional charge. Safe neighborhood surrounded by shops and restaurants. Walking distance to Eiffel Tower. A wonderful experience.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute hotel and clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location close to Eiffel Tower. Easy access to bus routes and metro. Room had nice decor. Staff was wonderful. Breakfast was delicious.
Stayed 5 nights in Mar 2023