All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My family and I had multiple 'surprise and delight' moments throughout our stay. We arrived at noon, expecting to drop off our luggage and were pleasantly surprised when we were able to enter our room early. We stayed in the Apartment suite and loved every minute of it.
The staff was friendly and attentive. A truly exceptional experience.
Beautiful boutique hotel in a fabulous central location. Walk to Louvre, great shopping and restaurants. Staff is so friendly and accommodating. Can’t wait to go back.
Lauren
Stayed 5 nights in Mar 2024
10/10 Excellent
Rindala
Travelled with partner
25 Feb 2024
Liked: Cleanliness
Very conveniently located and super friendly staff
Rindala
Stayed 3 nights in Feb 2024
10/10 Excellent
Ian, Leeming
Travelled with group
17 Feb 2024
Only recommend to provide higher quality toiletries
This is my second stay at Le Burgundy and definitely won’t be my last. Aside from an issue with the housekeeping which was solved right away, my stay was superb. I was upgraded to a beautiful and comfortable suite. The hotel is located on the right bank, steps from la rue Saint Honoré and close to the main attractions and shopping in Paris. It’s a boutique hotel with premium customer service and beautiful and spacious rooms. Can’t wait to be back!
After a cancelled train to London we booked last minute at ale Burgundy. I wish we had spent our whole trip there! An absolutely wonderful experience from arrival to departure. Everyone went above and beyond , we will definitely stay here again!
We had a great 2 night stay at Le Burgendy. Very convenient location and walkable to many local attractions and dining options. A/C worked great as the temperatures hit 35C!
We booked adjoining rooms which was great for a family of four. The breakfast/staff were amazing. The concierge was very helpful for last minute requests. Centrally located, very walkable!
Overall experience was great…front desk accommodating…very polite and helpful…could do better with follow and confirm expectations…my friends were celebrating a milestone birthday…how can the concierge/front desk forget to order the cake as requested…that does put a cloud on attention to detail…major miss here…but again I want to stress the service and quality of the hotel is great…
The room was spacious, nice decoration and very clean. All staff are extremely nice, welcoming and helpful. The hotel location is great. Walking around the area is beautiful, especially this time of year with all the gorgeous Christmas decorations.
Service was amazing- everyone from the doormen to the front desk to the concierge to the room attendants to the restaurant/bar manager to the bartenders…..an incredible experience!
Timothy
Stayed 6 nights in Oct 2022
6/10 Okay
Jane
29 Sept 2022
Jane
Stayed 6 nights in Sep 2022
8/10 Good
Christina
Travelled with family
31 Aug 2022
Liked: Cleanliness, staff & service
Usually fantastic but subpar this trip
I stay here often and love it but on this trip they put me in room 311 and I was very frustrated. The safe didn’t work, the Wi-Fi didn’t work unless I was in the bathroom. As a gold member I always have breakfast included but at the end of the trip they attempted to charge me for breakfast but were quick to reverse it. I love this hotel but this last trip was a bit disappointing. Not the seamless experience I am used to receiving.
Rooms are slightly deteriorated, carpets specially. Our AC was not working first night, but got it fixed second day. Overall very nice, but used to be better before I believe.
Great location, staff incredibly attentive. We had a great stay and will be sure to return.
The room was beautiful and very comfortable. The hotel location was central so travelling around Paris was simple.
We stayed for two nights in March 2022 in this superb hotel. The room was excellent - comfortable, clean, quiet and well-equipped. The service provided by all of the staff we met was courteous and knowledgeable. We had an lovely stay and unhesitatingly recommend this hotel.
Our stay was great. The hotel is excellent in a very good location in Paris. Friendly staff. Nice and comfortable rooms. I would stay at this hotel again.
Dear John,
I would like to thank you for taking some of your precious time to fill in your review.
I am glad to know that you had a pleasant stay with us and we really hope to have the pleasure of welcoming back very soon.
Warmest regards,
Massimo Spolti – Director of Operations
Dear Stewart,
I would like to thank you for taking some of your precious time to fill in your review.
I sincerely hope to welcome you back soon at the Burgundy Paris.
Warmest regards,
Massimo Spolti – Director of Operations
Dear Nourah,
I would like to thank you for your review.
I sincerely hope to welcome you back soon at the Burgundy Paris.
Warmest regards,
Massimo Spolti – Director of Operations
Fabulous hotel… from staff to room to location all 5 star
Claudia
Stayed 4 nights in Sep 2021
Response from Massimo Spolti on 18 Oct 2021
Dear Claudia,
Firstly I would like to thank you for taking some of your precious time to fill in your review.
Your feedback is a very important opportunity for us to experience our level of service through the Guest's eyes and all your notes help us to work on improving its quality.
I sincerely hope to welcome you back soon at the Burgundy Paris.
Warmest regards,
Massimo Spolti – Director of Operations
This was an amazing room. We will be back next year! It won’t disappoint! Highly recommend.
Stephen
Stayed 1 night in Sep 2021
Response from Massimo Spolti on 18 Oct 2021
Dear Nourah,
I would like to thank you for your review.
I sincerely hope to welcome you back soon at the Burgundy Paris.
Warmest regards,
Massimo Spolti – Director of Operations
The customer service is top notch. Location is a big plus if you want to be close to the brand stores.Breakfast are amazing . If you are traveling from USA you can have antibodies test around the corner. Highly recommend it. Second time in the same hotel
Liset
Stayed 4 nights in Sep 2021
Response from Massimo Spolti on 18 Oct 2021
Dear Liset,
What a wonderful review! Thank you very much for such lovely and kind words, rest assured I will share your feedback with my team. I am glad to know that you had great time with us and we really hope to have the pleasure of welcoming back very soon.
Kind regards
Massimo Spolti – Director of Operations