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Reviews of Pangeran Pekanbaru

4 out of 5
Pangeran Pekanbaru
Jl. Jend. Sudirman No. 371-373, Pekanbaru, Riau

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff n no dislikes
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We had a very nice stay. The housekeeping dept has a high standard of service. We would like to come back to stay again.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
For a 4 star hotel facilities are too basic. Breakfast buffet could have more western choices

8/10 Good

silvia, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
is good

6/10 Okay

silvia utomo, medan , indonesia

disappointed
very disappointed when want to late check in . Show the front desk staff the confirmation no of hotel.com , but the staff said never have MOU with hotel.com . and told me , they did not received confirmation email from hotel.com . Very disappointed and the staff said no more room , fully book , they said sorry can't accept this confirmation no ......, I said , that i have paid by my credit card . and i must have a room in this hotel . i can't accept what the reason they said to me , still waiting until the room no come to me .

6/10 Okay

diana215, 日本

中心部に近い歴史のあるホテル
中心部に近く、渋滞もありません。ホテルはキレイで、従業員たちもちゃんと挨拶します。ただし、タオルの交換忘れたようで、お願いしたら、一枚しかくれませんでした(2人で宿泊してます)。もう一回フロントに話したら、部屋までお持ちしますと言われましたが来ませんでした。結局、2人なのに、フェイスタオルもなく、バスタオル一枚で頑張りました…

8/10 Good

YESI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hartono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort