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Reviews of Motel 6 Levittown, PA - Bensalem

2 out of 5
Motel 6 Levittown, PA - Bensalem
6401 Bristol Pike, Levittown, PA

Reviews

5.8
Rating 10 - Excellent. 152 out of 949 reviews" "
Rating 8 - Good. 205 out of 949 reviews" "
Rating 6 - Okay. 191 out of 949 reviews" "
Rating 4 - Poor. 164 out of 949 reviews" "
Rating 2 - Terrible. 237 out of 949 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 1 night in May 2024

8/10 Good

D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Eh
Stayed 1 night in May 2024

6/10 Okay

Edward, Melbourne,

Travelled with partner
Disliked: Property conditions & facilities
The price was reasonable, but there were several shortcomings in our room (#232). There was no toilet paper holder in the bathroom. A roll of toilet paper was placed on top of the toilet tank. Soap was provided but there was no shampoo. The bathroom door has a large wooden patch on the outside and several damages on the inside. There was only one chair in the room which was placed under the desk. A bath towel and wash rag were provided but there were no hand towels. The room was reasonably clean and no smell if smoke.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Edward,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Poor

mat

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not enough towels, no blankets, uncovered electrical outlet above tv, no toiletries, no coffee maker
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Mat, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Jahih

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a stay here around 12AM, drove 2 hours here & when I arrived the hotel employee on shift told me there was no record of my booking. I showed him my reservation and still told me there were no room’s available and that there was nothing he can do. I spent almost an hour looking for somewhere to stay & when I did I spent $350 on a room I was only sleeping in for 8 hours since checkout was at 11. Tried getting my money back through the third party I booked through and this hotel lied and said I arrived after 3 which was False and made the process of refund even harder. I’d sleep in my car before I ever book with this hotel again stay away!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Jahih, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Luis

Stayed 1 night in Apr 2024

2/10 Terrible

Van

Disliked: Cleanliness, staff & service, property conditions & facilities
The man at the front desk needs to explain the motel policies a little more clearer I paid for my room and because of some living policy I had to check out I'm disabled and in a wheelchair and on oxygen and they still put me out in the street I do not recommend this motel 6 to anyone poor management
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 20 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was opened all time with friendly staff
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Kelly

Stayed 1 night in Mar 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 20 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Sharene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Sharene,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

William

Stayed 1 night in Jan 2024

2/10 Terrible

John

Stayed 1 night in Jan 2024

8/10 Good

Jasurbek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Diomarys

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

8/10 Good

Micky

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Australia

I liked that there was hot water and the roof didn’t leak. This property needs plenty of TLC and any additional blessings one can muster-up. Giving the overall value of this property, the price point should be $49 and that’s on the high side.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, room comfort
Stay away
I didn’t even stay. I walked in the room and left. Wax from drug users on table, floor sticky with black stuff on it. The bathroom door must of had a hole in it but instead of replacing it they put a big panel over it.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

8/10 Good

Oleg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

eros

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty all over. It looks like it has not been cleaned in a long time. Our room stunk the door to the bathroom was broken. The air conditioner was so noisy we needed earplugs to sleep. The staff did not even understand english or they were just faking it.
Response from Brand Experience Team on 1 Nov 2023
Hi Eric,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Laura

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It was okay. Not the worst hotel I’ve stayed in. I had a burn hole in my comforter. Staying in hotels that drug addicts live in scare me sometimes. But it was pretty clean and quiet. You get what you pay for.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Laura,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Musa

Travelled with partner
Liked: Staff & service
I didn’t like the smell but everything else was okay
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay
It was good but the room had no iron or ironing board, smart tv upgrade would be an excellent improvement
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Traveler,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Trevor

Business traveller
Disliked: Property conditions & facilities
The room had a funny smell, no iron, no bath mat, no clock in the room.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Trevor,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Melissa

Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

MELBIA S

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Joseph

Stayed 1 night in Jul 2023

2/10 Terrible

Kara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Janet

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Douglas

Disliked: Property conditions & facilities
First time I’ve stayed in a motel that did not provide wash cloths or hand towels. Area around the motel was not friendly or safe looking.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Douglas, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 Okay

Fernando

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very clean but very old. The blankets had holes in them, doors all busted just needs maintenance and some new purchases for rooms and bedding. Staff and cleanliness were excellent.
Stayed 3 nights in Jun 2023
Response from Nancy Y. on 6 Jul 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

FELSHER

Disliked: Cleanliness, staff & service, property conditions & facilities
The jacuzzi had a broken faucet,
Stayed 1 night in Jun 2023
Response from Nancy Y. on 6 Jul 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

sandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I generally do not leave reviews, but this has to be told. We stayed one night at this property, and that was one night too many! I didn't have high expectations for this hotel, however I did not expect the conditions to be this terrible . The tub had rust all over the bottom, furniture was extremely worn and graffiti has been carved into several pieces. The curtain appeared as if it had bullet holes in it. The bedspread had numerous large cigarette or other burn holes. The entire hotel lobby as it is I entered reeked of marijuana. I had two teenage girls with me and it was embarrassing and we felt unsafe. If we had not been in need of a hotel from a late concert, I certainly would've skipped the hotel and slept in my car- at least it is clean! The hotel needs a major renovation from top to bottom or even a teardown. Sorry to be so blunt, but it was very disappointing for the price especially.
Stayed 1 night in May 2023
Response from Nancy Y. on 15 Jun 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Tisha, Culpeper

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to change rooms. AC was not working in the room. When they moved our room, the bathroom didn’t work in the next room. Just not a good hotel, period. Just a complete has experience. Won’t go back at all.
Stayed 1 night in May 2023

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and dirty spot, rooms wifi was very spotty, sheets were thin and pillows dusty, woken up twice by people fighting in the hallway outside the door. Very uncomfortable beds and pillows, not a good experience.
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 10 May 2023
Hi Richard,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

A J Interrante Jr

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor
TV’s remote needed new one, no wash rags, burn butt holes on comfort sheet, no shampoo bottle and needed upgrade furnitures
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi AJ,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

Kristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
No more then one night
This is fine for an overnight. Room was cleanish, accept for the burn marks in the bed cover. Smoke detector was torn off the wall and hidden in the closet. There was no door safety lock and the bathroom sink would not drain.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 13 Apr 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Mar 2023
Response from Nancy Y. on 13 Apr 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Kistine

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be remodeled, very unsanitary blood on sheets, pillowcases, holes in the walls, bathroom ceiling has holes in it. Doors look like someone kicked them in several times, refrigerator does not work, walls very dirty!!!!! I want a full refund!!!!😡😡😡😡😡😡
Stayed 1 night in Mar 2023
Response from Nancy Y. on 13 Apr 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Robert

Stayed 2 nights in Mar 2023

8/10 Good

Nick

Stayed 1 night in Mar 2023

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room had no toilet paper, not even a toilet paper holder. No tissues in the tissue box. Room wasn't properly clean. They don't give you complimentary shampoo, conditioner or lotion. Rooms need to be updated, such as damages on doors. The TV remotes don't work properly.
Stayed 2 nights in Feb 2023

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 13 Feb 2023
Dear Haley,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6