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Rating 10 - Excellent. 1337 out of 1897 reviews" "
Greg, Thank you for completing the post-stay review - we appreciate the nice comment and the great score you awarded us. We hope to see you back soon!
8/10 Good
lonnie
Travelled with family, Travelled with group
20 May 2024
Liked: Cleanliness, amenities
The pool was very relaxing
lonnie
Stayed 2 nights in May 2024
Response from Hotel Management on 20 May 2024
Lonnie, Thank you for completing the post-stay review - we appreciate the nice comment and the great score you awarded us. We hope to see you back soon!
The room and bathroom were clean and spacious. Housekeeping was prompt with requested services. Didn’t like the fact there was no microwave so we ended up throwing away food and therefore wasting a lot of money. Could have more choices of dining facilities
Angela
Stayed 2 nights in May 2024
Response from Hotel Management on 20 May 2024
Angela, Thank you for the nice comments on the room! We apologize there were no microwaves available upon your request. We always appreciate getting feedback from our guests.
10/10 Excellent
Sarah
Travelled with partner
18 May 2024
Liked: Amenities
We only needed to stay one night here but I wished we had had more time to visit the pool and spa. We could see the pool from our room window and it looked so inviting. The staff was very friendly even though we checked in at 3am. The casino was smoke free which was amazing. I was impressed by the cleanliness of the room. I have a severe allergy to dogs and was concerned about it being a pet friendly hotel but I had zero issues at all. The bed was also very comfortable and very clean. The bathroom was super clean as well. I was pleasantly surprised that my room not only met my expectations but exceeded them. Would totally go back!
Sarah
Stayed 1 night in May 2024
Response from Hotel Management on 19 May 2024
Sarah, Thank you very much for all of the great positive feedback you provided us in your post-stay review - we always love to receive such overwhelmingly positive feedback!
The staff are so wonderful, everyone is kind, happy and fun to interact with.
Corra and Larry from the newly opened West Pool made our trip memorable and were absolutely amazing. I’d go back just to see them!
Jen
Stayed 3 nights in May 2024
Response from Hotel Management on 19 May 2024
Jen, Thank you very much for all of the great positive feedback you provided us in your post-stay review - we always love to receive such overwhelmingly positive feedback!
We loved the two pool areas and the multiple food options that where open at any given time. Loved the small fireplaces outside. We had a absolutely great experience we will be back. What we kinda had issues with was all the trash that was left out side constantly we even picked some of it up walking to and from the casion and hotel to help out but it was still pretty bad.
Chandy
Stayed 4 nights in May 2024
Response from TSR on 17 May 2024
Thanks for staying with us. We appreciate your feedback!
Very nice, smells great non smoking casino, staff is helpful, knowledgable, good security, Nice Casino floor, great view from 10th floor, hotel room was esquisite.
Colton
Stayed 1 night in May 2024
Response from TSR on 16 May 2024
Thanks for staying with us. We appreciate your feedback!
Property was Beautiful. Room clean / restaurants on-site good food. Activities around resort family friendly and quite a few activities for little ones.. will return..
Laverna
Stayed 3 nights in May 2024
Response from Hotel Management on 14 May 2024
Laverna, Thankyou for taking the time to reply to our survey after your recent stay! We certainly appreciate the outstanding rating you awarded us, but really want to thankyou for the great remarks you included!
Nice play to stay. Rooms were okay. I am just mad because i booked a mountain view on expedia and when we got there we had to pay 20$ extra per night for this view. But overall a nice place to stay
Precious
Stayed 3 nights in May 2024
Response from Hotel Management on 11 May 2024
Precious, Thank you for completing a review - we appreciate all feedback, positive or negative.
The talking stick resort I visited for the first time has beautiful natural scenery and is a place I would like to visit again. It was safe, the restaurant was good, and overall it was good, but it wasn't very comfortable because you had to go through the wide casino to access the hotel. However, I am satisfied with the cleanliness and friendly staff and would like to visit again!
Sena
Stayed 3 nights in May 2024
Response from TSR on 11 May 2024
Thanks for your feedback, we are glad you enjoyed your visit.
They said they upgraded our stay to an Executive King, but the room over looked the garage and a utility area with turbines and fans so it was too loud to use balcony. Also it was a corner room and the blackout drapes were not great so lots of light at 5:15 AM. The rooms and bed were nice though.
Carlene
Stayed 1 night in May 2024
Response from Hotel Management on 11 May 2024
Carlene, Thank you for completing a review - we appreciate all feedback, positive or negative.
A beautifully designed and maintained facility. Everything pleases the eye - it's upscale but in a quiet way. Take a jacket, they're serious about air conditioning.
Nancy J
Stayed 2 nights in May 2024
Response from Hotel Management on 8 May 2024
Nancy, Thank you for the outstanding review - both the score and all of the wonderful comments you included!
The pool was amazing (both), the DJ was fun! The Tash Restaurant was awesome! The only issue was the Blue Cafe the food was terrible! Besides that one issue we plan to go back. The amenities were amazing!
Daniel
Stayed 3 nights in May 2024
Response from Hotel Management on 7 May 2024
Daniel, Thank you for all of your nice comments as well as the outstanding score you awarded us, we appreciate all feedback, positive or negative- we hope you find time to return soon!
I was told when I called and spoke with Dominique, he advised late check out. Once I arrived the young lady who assisted with my check in was very robotic and was not helpful. I let her know what I was informed by previous rep Dominique and she said she could not help . I called and got someone else who was also not informative and was rushing me. I didn't get late checkout. Food from room service was not good also. Other than the staff .. I enjoyed the views and my room. I booked for my honeymoon as I got married the day we stayed
Cree
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 May 2024
Cree, We are so sorry to hear our staff did not provide the customer service we pride ourselves on. We appreciate all feed back. We hope you will return and stay with us again so we can provide you with the service you deserve.
Vernadette, Thank you for all of your nice comment as well as the outstanding score you awarded us - we hope you find time to return soon!
2/10 Terrible
CRISTOBAL
2 May 2024
Disliked: Cleanliness, staff & service
Reception desk person Adrianna very rude
CRISTOBAL
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May 2024
We are so sorry to hear our staff did not provide the customer service we pride ourselves on. We appreciate all feed back. We hope you will return and stay with us again so we can provide you with the service you deserve.
This was a very clean resort. The view from our room was amazing. I have nothing bad to say about this place. Just a suggestion with the pool to clean a little more.
Mateesha
Stayed 3 nights in Apr 2024
Response from Hotel Management on 4 May 2024
Thank you for all of your nice comments as well as the outstanding score you awarded us - we hope you find time to return soon!