Property entrance

Reviews of Villa Tower Inn

4 out of 5
Villa Tower Inn
Via Bonanno Pisano 62, Pisa, PI

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 914 reviews" "
Rating 8 - Good. 303 out of 914 reviews" "
Rating 6 - Okay. 100 out of 914 reviews" "
Rating 4 - Poor. 35 out of 914 reviews" "
Rating 2 - Terrible. 9 out of 914 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Everything we could ask for at a very good price.
Stayed 1 night in May 2024

6/10 Okay

Andrea

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lovely staff and great location. Room however was disappointing. TV didn’t work well. Mould in the shower. Marks all over the walls. No spare sockets so had to unplug lamps to charge phones. Air con tempermental. No windows except in bathroom. Patio Doors frosted so no view. Didn’t realise I was staying in an annex building. Lots of mosquitos. Stayed in Italy a week and was fine but between us over 30 bites in one evening including my 4 year old which made her poorly on the flight home.
Stayed 1 night in May 2024
Response from Hotel Villa Tower Inn on 16 May 2024
Dear Andrea, we are happy that you appreciated the staff and the location.We are very sorry to read that you did not appreciate the room and our services. The room you booked is called "Loft, Annex Building (1 Double Bed & 1 French Bed)".The one in the shower is not mold but it is the silicone from the shower that has become stained with humidity, but the showers are sanitized every day with bleach.Our staff is available 24 hours a day to always be helpful, the air conditioning in the room is perfectly functional, maybe it was just set badly, we would have gladly helped you to set it up, we are aware of the fact that there are only two sockets on each side of the bed and we are equipped with many double sockets which unfortunately we cannot leave in the room because some guests take them away, therefore, it would have been enough to ask at the reception.Finally, we are sorry about the mosquitoes, each room has a stove with an anti-mosquito plate, if it wasn't in the room we have some at the reception because unfortunately Pisa is full of mosquitoes, we do our best to contain the damage.We are very sorry that the mosquito bites bothered your daughter and we realize the discomfort that the bites could have caused on a 4-year-old girl.We are very sorry that your stay did not meet your expectations and we hope that you will give us a second opportunity to create a beautiful memory at the Villa Tower Inn.

8/10 Good

Glen, St. Albert

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location by the tower, stayed in the attic rooms and the bathroom smelt but overall decent room
Stayed 2 nights in May 2024
Response from Hotel Villa Tower Inn on 14 May 2024
Dear Glen,thanks for your review. We are glad that you liked the position of the hotel and we apologise for the inconvenience in the bathroom.We hope to have you here soon again.

10/10 Excellent

William, Cupertino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just around the corner from the Leaning Tower. Lovely staff, great breakfast, comfortable room. I would stay here again.
Stayed 1 night in Apr 2024
Response from Hotel Villa Tower Inn on 29 Apr 2024
Dear William, thank you for the nice review. We hope to see you again in the future!

10/10 Excellent

Santo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we come back to Pisa, we would stsy here again. Close to everything. Friendly staff.
Stayed 1 night in Apr 2024
Response from Hotel Villa Tower Inn on 22 Apr 2024
Dear Santo,Thank you very much for your perfect review, for appreciating everything, especially the staff. We hope to welcoming you soon in our hotel.

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024
Response from Hotel Villa Tower Inn on 10 May 2024
Dear Andrew, thank you so much for the wonderful review. We hope to see you again in the future!

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Villa Tower Inn on 19 Apr 2024
Dear Caroline, thank you for the nice review. We hope to see you again in the future!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very Nice!. The staff are amazing.
Stayed 1 night in Apr 2024
Response from Hotel Villa Tower Inn on 11 Apr 2024
Dear Nancy, thank you very much for your kind review. We look forward to welcoming you again in our hotel in the future.

6/10 Okay

Puneet

Liked: Staff & service
Disliked: Cleanliness
Property is not great whereas staff is very good
Stayed 4 nights in Mar 2024
Response from Hotel Villa Tower Inn on 4 Apr 2024
Dear Mr Puneet, thank you very much for your kind review. We are happy that your stay at Villa Tower Inn went quite well. The Villa, built in 1920, was renovated while preserving and respecting the original Art Nouveau style. We hope to see you again to offer you a better stay!

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for overnight stay while visiting Pisa
Stayed 1 night in Mar 2024
Response from Hotel Villa Tower Inn on 31 Mar 2024
Dear Vera, thank you for the perfect review. We are glad that your stay with us went so well. We look forward to welcoming you again in the future.

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
A very warm welcome
Stayed 1 night in Mar 2024
Response from Hotel Villa Tower Inn on 29 Mar 2024
Dear Wendy, thank you very much for your kind review, we are happy that your stay here was satisfying for you. We hope to see you again soon.

10/10 Excellent

Tong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best you can get around the tower
Response from Hotel Villa Tower Inn on 14 Apr 2024
Dear Mr. Tong,Thank you for the perfect review about your past stay with us. We hope to welcome you again in the future!

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic trip and loved this hotel. The staff were helpful and friendly and the room was perfect for us.
Stayed 2 nights in Mar 2024
Response from Hotel Villa Tower Inn on 17 Mar 2024
Hi Naomi, thank you very much for your kind review, we are happy that your stay here was satisfying for you. we hope to see you again soon

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality, friendly and helpful staff with good local knowledge. Superb location, near to attractions & restaurants. Would definitely recommend
Stayed 4 nights in Mar 2024
Response from Hotel Villa Tower Inn on 16 Mar 2024
Dear Linda, thank you for the perfect review about your past stay with us and, also, for appreciating the friendliness of our staff, always available and ready to help our lovely customers, and the privileged location of the Villa. We hope to welcome you again!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with amazing staff and just a short walk to the tower and plenty of restaurants
Stayed 2 nights in Mar 2024
Response from Hotel Villa Tower Inn on 12 Mar 2024
Hello William, thank you for your kind review we are happy that your stay went so good, we hope to see you here soon as our welcome guestBest regards

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Strengths - Friendly staff. Areas of improvement - Pillows too hard, not enough plug sockets and wardrobe hanging rails too high, just need to re adjust shelving.
Stayed 3 nights in Feb 2024
Response from Hotel Villa Tower Inn on 5 Mar 2024
Dear Angela, thank you for the nice and pleasant review of your stay with us and, also, for appreciating our fantastic staff, always available and ready to help our lovely customers. We will take into consideration what concerns the walk-in closet to make it easier for future guests. We hope to see you again!

10/10 Excellent

Kerem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Villa Tower Inn on 25 Feb 2024
Dear Kerem,Thank you so much for the perfect review. We hope to see you soon.

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tower Pisa a great stay
Fantastic location fabulous breakfast staff attentive perfect stay
Stayed 2 nights in Feb 2024
Response from Hotel Villa Tower Inn on 19 Feb 2024
Hello Keith, thank you so much for your kind review, we are deeply grateful that your stay in our hotel went so wellWe hope to have the opportunity to welcome you again soon

10/10 Excellent

JOHN M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Leaning Tower, and only .3 miles to train station too. Staff is incredibly kind and helpful. Breakfast buffet is very deliscious and filling!
Stayed 2 nights in Feb 2024
Response from Hotel Villa Tower Inn on 19 Feb 2024
Dear John,We are happy that your stay in our hotel went so well, we are happy that you appreciated our staff, the location and our breakfast.We hope to have you back here as our welcome guest soon

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Villa Tower Inn on 20 Feb 2024
Dear Marie,Thank you for the perfect review. We are glad that your past stay at Villa Tower Inn went so well. We hope to see you again in the future.

8/10 Good

Annu

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice hotel. Very good location.
Stayed 1 night in Feb 2024
Response from Hotel Villa Tower Inn on 18 Feb 2024
Dear Annu, thank you very much for your nice review. We are glad that your stay at our Villa with us went so well. We hope to see you again in the future.

10/10 Excellent

Rafik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 1 night in Feb 2024
Response from Hotel Villa Tower Inn on 13 Feb 2024
Dear Rafik, thank you very much for your perfect review. We are glad that your stay at our Villa with us went so well. We look forward to welcoming you again in the future.

8/10 Good

Bethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. The room is of a good size and the property was well maintained. Really good location next to the Leaning Tower of Pisa (around 5 minute walk). The hotel has a small bar as well as a stocked mini fridge in the room. The only thing that let the hotel down was that our room faced the main road and was quite noisy during the night. Apart from that, great hotel and excellent location.
Stayed 2 nights in Feb 2024
Response from Hotel Villa Tower Inn on 11 Feb 2024
Dear Bethan, Thank you for sharing your opinion about our structure. We are pleased that the stay went quite well and that you enjoyed the privileged location of the villa and the kindness of our staff. The hotel is located on a rather busy street during the day, but is usually quiet at night. In order to reduce the noise coming from the room, we always advise our guests to lower the window shutters, also our rooms are soundproofed to Italian standards.We hope to see you again in the future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a find 10/10
Stayed for 2 nights. Lovely little gem. Clean, modern but also with character. The rooms were large with all the amenities. We didn't opt for breakfast as wanted to eat out but it was reasonably priced should you want it. Staff were so attentive. Happy and helpful. Within walking distance (minutes) of the Tower of Pisa and an array of lovely restaurants. On a direct bus route from the city train station. Would absolutely stay again and recommend it.
Stayed 2 nights in Feb 2024
Response from Hotel Villa Tower Inn on 7 Feb 2024
Dear Elizabeth,We are deeply grateful that your stay here at Villa Tower Inn went so well and that you enjoyed everything.We hope to have you back as our guest soon

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Villa Tower Inn on 2 Feb 2024
Dear Keith, thank you for your review about your past stay with us. We hope to welcome you again in the future!

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Villa Tower Inn on 3 Feb 2024
Dear Mr. Allen, thank you very much for your perfect review. We are glad that your stay went so well and we look forward to welcoming you again in the future.

6/10 Okay

Alison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was okay- a lot smaller rooms than the pictures show. Plus side is that it is very close to the leaning tower and the beds and pillows were soft and comfortable. I would probably pick another place next time.
Stayed 1 night in Jan 2024
Response from Hotel Villa Tower Inn on 11 Jan 2024
Dear Alison,Thank you for your review.We are sorry that we were unable to satisfy you completely, thank you for appreciating the location of our hotel, and the comfort of the bed.

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff super friendly very accommodating
Stayed 2 nights in Dec 2023
Response from Hotel Villa Tower Inn on 11 Jan 2024
Dear Roberto,Thank you for your kind review.We hope to have you back as our guest soon

6/10 Okay

ramesh

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No Parking. Property had bugs
Response from Villa Tower Inn on 31 Dec 2023
Dear Ramash, thank you for your review. We appreciate the rating you gave us but we don't agree with what you write: our hotel has a parking available for reservation at the price of 15,00 and you know this because you parked your car in it after your car window was broken by thiefs. You found a little "coccinella" (italian name for this bug) in your bed because we had left the window open when the housekeeprs cleaned the room and it flied in. We are sorry about what happened to you in Pisa but we believe your review is a bit harsh towards us.

10/10 Excellent

Yulia, Bothell

Travelled with family
Liked: Cleanliness, staff & service
It is a beautiful villa with very friendly service. Easy to walk to Pisa tower. Room and bathroom was spacious (we stayed in quadruple rooms on the first and second floor). If we are in Pisa again we would stay there again.
Stayed 1 night in Dec 2023
Response from Villa Tower Inn on 31 Dec 2023
Dear Yulia, thank you very much for your kind review. We are glad that your stay with us went so well, and that you loved the style of the Villa. In your review you also highlight our proximity to the Tower, the friendliness of our staff and your appreciation for the room you booked, things that all make us proud of our hard work. We look forward to welcoming you again in the future.

6/10 Okay

DIDIER

Stayed 1 night in Dec 2023
Response from Hotel Villa Tower Inn on 2 Feb 2024
Dear guest, thank you fo your kind review. We hope to have a chance to welcoming you again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money
Stayed 1 night in Dec 2023
Response from Villa Tower Inn on 5 Dec 2023
Dear Anne, thank you very much for your review. We are delighted about your remark on the value of our hotel. We hope to have the chance to welcoming you again in order to give you an even better stay with us.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I needed.
Stayed 1 night in Dec 2023
Response from Villa Tower Inn on 5 Dec 2023
Dear Erin, thank you very much for your perfect review, we are so glad that your stay went overall so well. We look forward to welcoming you again in the future.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 8 has the amazing view of the tower that you see in the pictures. That is why we booked and the room we received, we love it!
Stayed 1 night in Nov 2023
Response from Villa Tower Inn on 1 Dec 2023
Dear Jennifer, thank you very much for your kind review. We are really glad that you had such a good stay with us and that you loved the room you booked, we agree with you on the view of room 8, really amazing! We look forward to welcoming you again in the future.

10/10 Excellent

Benedicto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice little hotel, great customer service.
Stayed 1 night in Nov 2023
Response from Villa Tower Inn on 1 Dec 2023
Dear Benedicto, thank you very much for your kind review. We are really glad that you enjoyed your stay with us so much, and that you particularly appreciated the privileged position of the hotel, the charme of the hotel and the quality of our customer service. We look forward to welcoming you again in the future.

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel. Staff lovely. Good location. Bed super comfortable.
Stayed 1 night in Nov 2023
Response from Villa Tower Inn on 27 Nov 2023
Dear Phil, thank you very much for your kind review. We are very glad that you had a good stay in our property and that you particularly appreciated the location of the Villa, the cozyness of the bed and the quality of our staff. We look forward to welcoming you again in the future.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The property has a unique design and it’s very pleasant. Staff was friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Hotel Villa Tower Inn on 27 Nov 2023
Dear Joyce, thank you very much for your kind review. We are very glad that you enjoyed your stay in our property so much, and that you particularly appreciated the location of the Villa, the unique design of its Liberty Style and the quality of our staff. We look forward to welcoming you again in the future.

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2023
Response from Villa Tower Inn on 24 Nov 2023
Gentile Paolo, la ringraziamo di cuore per la Sua gentile recensione. Siamo molto lieti che il Suo soggiorno presso la Villa Tower Inn sia andato così bene, ci auguriamo di averla nuovamente come nostro gradito ospite in futuro.

10/10 Excellent

Edwin

Travelled with family
Nice area, excellent
Stayed 1 night in Nov 2023
Response from Villa Tower Inn on 12 Nov 2023
Dear Edwin, thank you very much for your kind review. We are really glad that you enjoyed your stay with us so much and we look forward to welcoming you again in the future.

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
My husband and I thoroughly enjoyed our stay. The front desk staff was extremely helpful, friendly and spoke many languages. The location was great, super close to the leaning tower. Our daily breakfast was fresh, plentiful with your choice as to where it was served. Our room was on the smaller side but very well appointed. The decor was tasteful and the bed was comfortable. Most importantly the place was clean. I’d stay here again if we found ourselves back in Pisa.
Stayed 2 nights in Oct 2023
Response from Villa Tower Inn on 29 Oct 2023
Dear Stephanie, we are extremely greateful for your kind review after your stay with us. We are glad that you enjoyed the time you spent at Villa Tower Inn and that you particularly enjoyed the kindness of our staff, the privileged position of the Villa, the quality of our breakfast service and the cleaniness of the room you booked. We hope to have the chance to welcoming you again in the future.

6/10 Okay

Emma

Stayed 1 night in Oct 2023
Response from Villa Tower Inn on 18 Nov 2023
Dear Emma, thank you very much for your kind review. Look forward to welcoming you again in the future.

10/10 Excellent

Carol, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the attic room which was lovely. We had a view of the tower of Pisa which was great
Stayed 1 night in Oct 2023
Response from Villa Tower Inn on 25 Oct 2023
Thank you for your review. We look forward to welcoming you again. Best regards

6/10 Okay

Mike

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Villa Tower Inn on 25 Oct 2023
Thank you for your review. We look forward to welcoming you again. Best regards

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and decent. Very walkable to nearby attractions and friendly staff!
Stayed 1 night in Oct 2023
Response from Hotel Villa Tower Inn on 23 Oct 2023
Dear Stephanie, thank you very much for your kind review and your lovely words on our staff. We are glad that you had a good stay with us and that you particularly appreciated the fantastic location of the Villa (about 500 m from Piazza dei Miracoli) and its cleanliness. We hope to welcoming you again in the future.

8/10 Good

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
staff were excellent
Stayed 4 nights in Oct 2023
Response from Villa Tower Inn on 15 Oct 2023
Dear Malika, thank you very much for your kind review and your lovely remark on our staff. We look forward to welcoming you again in the future.

10/10 Excellent

Brid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had spacious rooms, very comfortable. A beautiful hotel. Right beside the Leaning tower and buses to train station. The staff were lovely, so accommodating and helpful.
Stayed 1 night in Oct 2023
Response from Villa Tower Inn on 11 Oct 2023
Dear Brid, thank you very much for your kind review. We are really glad that your stay went so well, and that you mostly appreciated the privileged position of the Villa, the comfrotableness of the room you booked and the kindness of our staff. We look forward to welcoming you again in the future.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Villa Tower Inn on 9 Oct 2023
Dear Paul, thank you very much for your perfect review on us. We look forward to welcoming you again in our hotel in the future.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy to the tower in Pisa - short 5 min walk A little noisy outside in the evening
Stayed 1 night in Oct 2023
Response from Villa Tower Inn on 7 Oct 2023
Dear David, thank you very much for your kind review. We are really glad that you enjoyed your stay in our hotel, and that you particularly appreciated the privileged position of the Villa (500m from Miracles Square). We look forward to welcoming you again in our hotel.

10/10 Excellent

Alice

Stayed 1 night in Oct 2023
Response from Hotel Villa Tower Inn on 25 Oct 2023
Thank you for your review. We look forward to welcoming you again. Best regards

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Stairs might be an issue for some.
Stayed 1 night in Sep 2023
Response from Villa Tower Inn on 30 Sept 2023
Dear Lori, thank you very much for your kind review. We know that the absence of an elevator might be an issue for some guests but it is clearly stated that we do not have it, and for the guests with problems at climbing stairs we always propose rooms at ground floor. We look forward to welcoming you again in the future.