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Princess Family Club Riviera - All Inclusive

4.5 star property
Luxury resort on the beach, with 12 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Princess Family Club Riviera - All Inclusive

View from property
Children’s area
Free minibar, in-room safe, desk, iron/ironing board
Delicatessen
Family Room, Pool Access (Club) | Bathroom shower
Reviews
8.0

Very good

Popular amenities

  • All-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included
  • Pool

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Xcalacoco13 min walk
  • Popular LocationGran Coyote Golf7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great
marcin
Jun 3, 2024
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Room options

View all photos for Family Room (Club)

Family Room (Club)

Family Room (Club)

7.8/10 Good

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room, Pool Access (Club)

Free minibar, in-room safe, desk, iron/ironing board

Family Room, Pool Access (Club)

8.2/10 Very good

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Triple Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Superior

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Standard

  • Sleeps 5
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Single Room Standard

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

Playa del Carmen

Located in Playa del Carmen, Princess Family Club Riviera - All Inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Playa del Carmen Main Beach. Travelling with kids? Consider Xcaret Eco Theme Park and Temazcal Natura. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Alberca - Pool - 2 min walk
  • Amaranto - 15 min walk
  • The Fives Plaza - 19 min walk
  • Snack Riviera - 2 min walk
  • 5th Avenue - 9 min walk

About this property

Princess Family Club Riviera - All Inclusive

Luxury all-inclusive resort
Take advantage of a free breakfast buffet, a nightclub and a swim-up bar at Princess Family Club Riviera - All Inclusive. This resort is a great place to bask in the sun with a white sand beach, a beach bar and sunloungers. Treat yourself to a hot stone massage, a body wrap or aromatherapy at Spa Princess, the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the health club; other things to do include volleyball and basketball. In addition to a poolside bar and a corner/local shop, guests can connect to free in-room WiFi.
Other perks include:
  • 12 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self-parking
  • 6 outdoor tennis courts, babysitting (surcharge) and luggage storage
  • Multilingual staff, beach towels and a lift
  • Guest reviews give top marks for the family-friendly amenities
Room features
All 144 rooms offer comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with Jetted bath and free toiletries
  • Plasma TVs with cable channels
  • Balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer on request
  • Jetted bathtub
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
Princess Family Club Riviera
Family Club Grand Riviera Princess
Princess Family Club Riviera All Inclusive
Family Club Grand Riviera Princess Todo Incluido
Family Club Grand Riviera Princess All Inclusive
Princess Family Club Riviera - All Inclusive Resort
Princess Family Club Riviera - All Inclusive Playa del Carmen

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive?

As of 3 Jun 2024, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on 4 Jun 2024 start from €267.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Princess Family Club Riviera - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Princess Family Club Riviera - All Inclusive?

Self-parking is free at this property.

What time is check-in at Princess Family Club Riviera - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Princess Family Club Riviera - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Princess Family Club Riviera - All Inclusive located?

Nestled on the beach, this Playa del Carmen resort is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. Punta Esmeralda Beach and Playa 88 are also within 3 miles (5 km).

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 268 out of 635 reviews" "
Rating 8 - Good. 191 out of 635 reviews" "
Rating 6 - Okay. 100 out of 635 reviews" "
Rating 4 - Poor. 45 out of 635 reviews" "
Rating 2 - Terrible. 31 out of 635 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

marcin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in May 2024

4/10 Poor

Julie

Travelled with family
Disliked: Staff & service, property conditions & facilities
We are at the family club princess right now and I am shocked how much this place has changed. We were here 5 years ago and it was a wonderful resort but now it has definitely gotten down hill. We are here with 2 kids, age 11 and 12 and we got the family club. What a waste of money. The only thing you get for the money that I spent to be in this club is access to the ice cream shop, the baby pool and the horrible pirate buffet. The food is really awful. They charge extra for shrimp. I understand charging extra for lobster but not shrimp. My husband likes to drink don julio tequila and now they charge extra for that which they never used to do before. The beach is a long drive but we knew that when we visited 5 years ago but they are short staffed so you can get a golf cart shuttle every 10 min or walk about 15 minutes in the heat. As far as the beach, make sure you are there at 6am to reserve the front row or else you get a seat in the back. Not sure why they allow soliciting, you have someone literally coming up to you every 5 seconds asking you to buy something. So don’t expect to relax on the beach. The seaweed is awful but that’s everywhere right now and they do have 1 truck that seems like it only cleans the vip area. There are lots of rocks when you get in the water but once you pass that area, the water is amazing. I would not come back here and I don’t recommend this place.
Stayed 6 nights in May 2024

6/10 Okay

Sharkira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My mom room and my room was hot the entire stay and we wasn’t put in another room. The did come to fix the AC but it was still hot. We called several times and nothing was done. The food was a 7 and the overall stay was a 5 because we didn’t even get information about the resort when we checked in. We had to figure everything out ourselves.
Stayed 4 nights in May 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Andrew, Maineville

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, this hotel resort was nice and fun for the kids. My only complaints are that the food was mediocre at best And we had an unfortunate case of bugs in our kids bed. The staff appeared to take it seriously, and we moved to another room. After getting to A new room at 1 AM and our kids asleep we were told by the staff the company and hotel did not find bedbugs. They did not offer us a report or findings of other bugs, such as ants, etc.. The staff were talking in Spanish, which we obviously did not understand what they were saying. My daughter had bites on her legs, and we were not given peace of mind that the bugs that we saw with our own eyes and created the bites. All my daughter’s legs were not bedbugs. I would’ve been happy with the service. They provided a report telling us what the exterminator determined the bugs to be. Ie ants, Mexican critters, etc I will not be going back to this resort
Stayed 5 nights in May 2024

10/10 Excellent

Danisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Maria del Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place
Stayed 4 nights in May 2024

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A great family vacation. Property was beautiful, safe and clean. Many dining options. The staff is so attentive and friendly.
Stayed 6 nights in May 2024

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend time with your family.
Stayed 6 nights in May 2024