8/10 Good
Cory
Travelled with partner
13 May 2024
Liked: Staff & service
This use to be a top notch property not anymore. Food and beverage needs urgent help, food is cantina style food, breakfast is a joke can not prepare decent fried eggs. For lunch tried the ceviche it was an imitation nicely prevented half diced (yes half diced) pieces of fish to 5 portions of cucumbers and 5 of tomatoes. Ridiculous. The wings are good. We had dinner of property . The front desk staff was great as well as a waiter that has been working there for years and one pool server. The rest have no clue what they are doing. Rooms are huge and have what’s needed but no maintainable, mold over the ceilings, espresso machines nice touch but did not works , stained towels clean bed and floor. Blackouts did not work, balcony doors do not shut completely so hard to sleep with the wind coming in. Nice hot water and shower area. Iron was dirty stained my clothes, ironing board rusted. Staff is great need guidance. Front desk Gio is an asset. The jacuzzis on the 3ed floor should be thrown away alas they are stained and are not hotel material. Much better to put a warmer on the main pool and keep that area open till late as there is nothing absolutely nothing to do there. Again I have been to the property multiple times in late 2022 and early 2023 and was excellent.
Cory
Stayed 2 nights in May 2024