Egyptian cotton sheets, premium bedding, desk, blackout curtains
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Reviews of Best Western Plus Northwind Inn & Suites

2.5 out of 5
Best Western Plus Northwind Inn & Suites
16105 SW Pacific Hwy, outside Tigard, Tigard, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brian Mathew, Little River

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This is not an 8.8 property, it was clean and food options were ok, pool was broken until the last day we were there on a 9 day stay. We stayed on second floor and you could hear the 3rd floor all night. Again, not a bad place but we definitely overpaid for a much higher rated hotel.
Stayed 9 nights in May 2024

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having lived in the area for many years, we knew the area well. Getting into the parking lot can be a pain since you can only enter from one side of the street. The welcome was not quite that...welcoming. But hey you only have to do it once. The room was great, quite large and comfy.
Stayed 5 nights in May 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Apr 2024

10/10 Excellent

David, Chico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Quiet. Decent breakfast.
Stayed 1 night in May 2024

8/10 Good

Brent

Disliked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Cindy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The motel has dirty carpet in it.the people didn’t say hi when we got their they were busy on the computer.didnt show us to our room,didn’t give us wi fi password,we did not know it was on the key card.the sink in room was cracked needed replaced, the mini fridge made a loud noise all night.the breakfast was terrible we went and ate across the street.would not go back or recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Bhavini

Travelled with family, Business traveller
Bathroom cleaning
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles, Benton City

Stayed 1 night in Apr 2024

10/10 Excellent

zane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just outside Portland.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
stay was comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Minh, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Apr 2024

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great older property. Was clean. Did not get makeup service the first night. Pool and jacuzzi were nice. Has wonderful coffee machine in lobby.
Stayed 3 nights in Apr 2024

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall solid hotel for the price and a pretty good breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, would stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Jenna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT continental bfast! Great pool and spa and fitness center. Staff was extremely helpful and friendly. And OMG the free coffee/cappuccino machine between the front desk and elevator was next level. Our whole family loved this place and so affordable!
Stayed 1 night in Apr 2024

10/10 Excellent

Xiaoxiang, Pierrefonds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comfortable, the breakfast is excellent, and there is enough parking place.
Stayed 1 night in Mar 2024

4/10 Poor

Shelbie

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
First room was ground floor with a broken lock on the window, we asked to change rooms and the front desk was nice and switched us. We walked to our new room and right outside the room door was a very active leak coming from the ceiling. The floor was soaked. We went back to the front desk to ask for another room. We were moved for the 3rd time ( I should have already left tbh) that room was fine, everything was pretty clean but the sheets had rips in them. Kinda ugly but I didn’t want to switch rooms again. We went to the pool which was ok we were the only ones in there. The jacuzzi didn’t turn on so it was just hot water with no jets. Overall lesson learned you get what you pay for. The breakfast was actually decent in the morning.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Rebecca

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Mar 2024

10/10 Excellent

Edina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE,EBJOY R STAY
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024

8/10 Good

Jaiden

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

C.

Stayed 1 night in Feb 2024

8/10 Good

Sandra

Travelled with partner
Clean, friendly, and good breakfast selection
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Aron

Liked: Cleanliness
Was clean and close to amenities but the road access is difficult. Elevator was very slow & noise between floors was excessive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checking staff was great!! Nice, spacious, clean rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Breakfast bar is especially nice and well tended. Clean and comfortable room, with nice amenities.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Christine, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth, Baker City

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are excellent, and there are many thoughtful property features: indoor pool and hot tub, fitness room, water dispensers by ice machines, convenience mini-store, nice lobby areas with comfortable seating, lots of charging stations in rooms, Keurig coffee makers. The staff contacted us by phone to let us know that a storm disabled their wireless and internet services. It would be helpful if management created an emergency protocol to support their onsite staff: extra entrance rugs to replace wet ones, toweling (for clean up and in the pool and gym), instructions to reset breakers if there's a power surge (the lights were out in the pool area), instructions to reset the internet and TV streaming/cable service, maybe some kind of treats for inconvenienced guests -- break out some cookies and popcorn or something. Also, the thermostat in our room was not working; it was over 80 degrees when set at 65. The shower gel dispenser was hanging off the wall and could not be re-hung. There were only two tissues left in the box, and only one washrag for two of us. These are management supply and maintenance issues that probably should be reviewed for everyone's benefit.
Stayed 1 night in Jan 2024

4/10 Poor

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were noisy, no lights in hot tub area, neglected to say that tv service was out!
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dalis Lisbet La

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that the security deposit was 250.00 dollars. Other places is less. I needed to stay an extra day. Customer services was able to accommodate that. I was pleased with that. We also appreciate having the complimentary breakfast. Because of the bad weather I needed to find a place to stay for my senior disable mother. I did not have the luxury to shop around. Thank you for letting my family staying another day.
Stayed 1 night in Jan 2024

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

quiet, clean & neat
Stayed 4 nights in Dec 2023

8/10 Good

Rubi

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and friendly
Came for a basketball tournament and found this great hotel close to the school. Everyone was great, they had a delicious breakfast spead and have everything you need. Laundry facility on site to wash uniforms and a weight room that had everything to get a workout in. Would love to stay here again when we return.
Stayed 5 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Evonne

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Located near shopping and food options and overall our stay was very pleasant. Customer service was very good. Lower ratings for cleanliness not being up to par. The only downside to our stay was the thumping of someone in a room above us that subbed like heavy footsteps running and jumping late into the night and then again in the early morning. That wasn't really a motel issue though - that was an inconsiderate neighbor issue.
Stayed 1 night in Dec 2023

10/10 Excellent

Juan, Tukwila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was close to where I needed to be. I just wish that the television channels were better
Stayed 2 nights in Nov 2023

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Want a refund
Stayed 1 night in Nov 2023

8/10 Good

Linda

Travelled with family
Stayed 1 night in Nov 2023