Beach

Reviews of Ale House Inn

4 out of 5
Ale House Inn
121 Bow Street, Portsmouth, NH

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 300 reviews" "
Rating 8 - Good. 69 out of 300 reviews" "
Rating 6 - Okay. 35 out of 300 reviews" "
Rating 4 - Poor. 8 out of 300 reviews" "
Rating 2 - Terrible. 5 out of 300 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the proximity to everything that Portsmouth had to offer. Great location!
Stayed 2 nights in Apr 2024

10/10 Excellent

Vyctoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER cute place to stay. It’s low key, close enough to walk and visit all the shops and restaurants but down a street with a lot less bustle so it’s reasonably quiet. This was perfect for our one night away for our 5 year wedding anniversary. I think it’s worth mentioning how much cheaper it was to stay here than a lot of the surrounding hotels also. We didn’t use it but I loved seeing a decent sized refrigerator in the room. Coffee on tap and tea readily available was great. TVs have all streaming apps which was nice too. When I booked the room, I requested a reserved parking space which was super easy and convenient, would definitely recommend for this area as parking isn’t always desirable. We would 100 percent come back and stay here again!
Stayed 1 night in Apr 2024

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience and smaller size of the Ale House Inn. The staff was friendly and accommodating. We would definitely stay here again.
Stayed 1 night in Mar 2024
Response from AHI on 31 Mar 2024
Hi Tina,We are thrilled that you felt so well taken care of during the visit and are delighted that you are already considering your return. Join us again anytime!

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Everything you need. Easy going. Will return.
Stayed 2 nights in Mar 2024
Response from AHI on 12 Mar 2024
Hi Susan,Stoked that you loved everything about the visit and we can't wait to welcome you again.Until next time!

8/10 Good

Meredith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small, boutique inn has only a few rooms so guests are almost guaranteed peace and quiet. The only thing I would add would be to have hot, caffeinated coffee in the informal living room. And perhaps a little more heat. The staff are congenial and accommodating: all good!
Stayed 2 nights in Mar 2024
Response from AHI on 15 Mar 2024
Hi Meredith,Stoked that you felt as though you had your own private escape in Portsmouth and we appreciate your feedback on how we can make the guest experience even better. Thank you for sharing your thoughts and we invite you to join us again the next time you are in town.Until then!

8/10 Good

Barb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Walkable to everything in town. Never met a staff member. Found free oarking in Parrot Aveeno lot.
Stayed 1 night in Feb 2024
Response from AHI on 28 Feb 2024
Hi Barb,Staying in the heart of Portsmouth certainly has its perks and we are happy that you enjoyed the visit. Thanks for sharing your tip for fellow travelers and we invite you to join us again anytime.All the best!

10/10 Excellent

Sabine

Stayed 1 night in Jan 2024
Response from AHI on 23 Jan 2024
Hi Sabine,Thanks for sharing this high rating and we invite you to settle in again the next time you're in town.All the best!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AHI on 19 Jan 2024
Hi Robert,We appreciate you taking the time to share this high rating and we look forward to welcoming you again soon. Hurry back!

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2023
Response from AHI on 11 Jan 2024
Hi Christopher,Your high rating has been the highlight of our day. Hurry back!

6/10 Okay

Alexander

The room was comfortable but seemed hastily cleaned. The smell of a deodorizer was overwhelming. Had to keep the windows open the entire time to air it out.
Stayed 1 night in Dec 2023
Response from AHI on 19 Dec 2023
Hi Alexander,While we take pride in perfectly detailing our accommodations, we regret that there were details missed that prevented you from fully enjoying the stay. Thanks for sharing your thoughts on the visit and we look forward to one day winning your heart in full.All the best!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay both at the Ale House inn and in Portsmouth in general. Aden was extremely responsive to any questions I had and the location was perfect for our stay.
Stayed 1 night in Dec 2023
Response from AHI on 12 Dec 2023
Hi Nancy,Stoked that we had the opportunity to welcome you to both our Ale House Inn & Portsmouth property and we appreciate your kind words about the experience. It is our hope that you are already planning your return to the city and we look forward to seeing you again soon.All the best!

8/10 Good

Andrew, West Caldwell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in perfect location for shopping/dinning needs. Had a very relaxing feeling to the place. Only complaint is wish we could of had a view of the water.
Stayed 3 nights in Nov 2023
Response from AHI on 30 Nov 2023
Hi Andrew,We are thrilled that you loved the convenience of being just footsteps away from popular Portsmouth dining and we appreciate this review. Our team misses you already.Hurry back!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was strange not having someone to greet us but it was still easy to check in.
Stayed 2 nights in Nov 2023
Response from AHI on 30 Nov 2023
Hi Michael,We thank you for understanding our unique approach to check-in and are happy that you were able to do so with ease. It was a pleasure to host you and we invite you to make yourself at home again anytime.Hurry back!

6/10 Okay

Megan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was amazing but property itself I was not a fan of. Moldy rusty shower, tiny bathroom poorly lit throughout room,stains on carpets, bed was so bad we couldnt wait to leave.. My college dorm room was more comfortable than this tiny room. Staff is amazing and friendly and check in and wireless key was super convenient. Also coffee on tap and water was wonderful. I wanted to love this property more but am grateful for an amazing weekend and for this lovely town.
Stayed 2 nights in Nov 2023
Response from AHI on 30 Nov 2023
Hi Megan,While we are thrilled that you loved our central location, we regret that there were other details of the stay that fell below expectations. Thanks for sharing this perspective with us and we hope to one day restore your confidence in our hotel.All the best!

10/10 Excellent

Maurice, Saint Albans

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! We will be back. The location is incredible. We walked everywhere. Rooms are the quietest i have ever stayed at. Shoping, restaurants, cannot say enough. Book now!
Stayed 2 nights in Nov 2023
Response from AHI on 30 Nov 2023
Hi Maurice,The feeling of love is mutual and we are stoked that you loved the convenience of our central location. Your kind words mean the world to us and we welcome you to join us again anytime.See you soon!

10/10 Excellent

Charles, Enfield

Stayed 1 night in Nov 2023
Response from AHI on 10 Dec 2023
Hi Charles,Your 5-star review means the world to us and we invite you to settle in again in the months ahead.All the best!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Portsmouth and the hotel was amazing and easy to check in with the virtual key. The hotel was located in an area that was close to a lot of restaurants and shopping.
Stayed 2 nights in Nov 2023
Response from AHI on 15 Nov 2023
Hi David,Thanks for visiting us during your time in Portsmouth and we appreciate your kind words and feedback on the visit. We trust that you have officially found your new home away from home and we invite you to join us again anytime. Come back soon!

10/10 Excellent

Aeron

Stayed 1 night in Nov 2023
Response from AHI on 30 Nov 2023
Hi Aeron,Your 5-star review means the world to us. Come back soon!

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ale House Inn exceded our expectations. We were on a multi stop trip and ended in Portsmouth for a little getaway. Our previous stay was a large suite but nothing was very endearing about the place. Walking into the Ale House Inn was a serious upgrade from the last place. The second floor entrance to the actual Inn area was a place you want to sit and relax, with cold brew and water on tap and a lovely little sitting area. Our room was small but cozy, perfectly appointed, spotless, comfortable and we loved it. We’ll be coming back to Portsmouth because it’s such a wonderful place and there is no doubt we’ll be going back to the Ale House Inn!
Stayed 2 nights in Oct 2023
Response from AHI on 31 Oct 2023
Hi Ruth,What a joy it was to welcome you during your extended travels and we are thrilled that you fell in love with our property's design from the moment you arrived. It warms our hearts to read that you are already thinking of your return. We can't wait to welcome you back!

10/10 Excellent

CATHI L

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location to our favorite Portsmouth restaurants and to Wallingford Square just over the bridge. Nice walk the next morning to Lil's for a coffee and their infamous crullers after a lovely evening in Portsmouth. The Ale House is an eclectic spot yet with the charm and the history. Clearly the best of both worlds for your next visit to the Seacoast.
Stayed 1 night in Oct 2023
Response from AHI on 31 Oct 2023
Hi CATHI L,Thrilled that our property offered convenient access to all of your "must-visit" Portsmouth sites and that you appreciated our unique blend of modern luxury and historic charm. Thanks for sharing this high recommendation and we invite you to join us again anytime.Hurry back!

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was nice and was a convenient location for what I needed. The only downside was the carpet and flooring in the rooms were old and could be replaced.
Response from AHI on 27 Oct 2023
Hi Eddie,Happy that our central address was perfect for all of your local explorations and we appreciate your review of the experience. We would love to welcome you again.Come back soon!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in a great location.
Stayed 1 night in Oct 2023
Response from AHI on 24 Oct 2023
Hi Joan,It is a joy to read that you loved our central location and we hope that you have officially found your new home away from home.Until next time!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel guy was nice enough to let me check in a little early. Also, he gave me a key card. This was good as I have had issues in the past with the phone key apps
Stayed 1 night in Oct 2023
Response from AHI on 24 Oct 2023
Hi Charles,We loved hosting you and thank you for sharing your thoughts on the recent visit. Happy that we were able to help you get settled in quickly upon arrival and we invite you to join us again anytime.Come back soon!

10/10 Excellent

Jerry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a very good location. Would definitely stay there again if I find myself back in the area.
Stayed 2 nights in Oct 2023
Response from AHI on 14 Oct 2023
Hi Jerry,It was a pleasure to welcome you and we are delighted that you had such a wonderful visit. We miss you already.Until next time!

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay
Not what I thought,but worked out great.
Stayed 2 nights in Oct 2023
Response from AHI on 14 Oct 2023
Hi Tony,Stoked to read that your visit met expectations and we hope to welcome you again in the months ahead. Warm regards!

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk into town. Lots of breakfast and dining options in the neighborhood. Kudos for the comfy common room with snacks, reading materials, games. Hotel parking (in the church parking lot across the street) is expensive ($35/day). We were lucky to find a spot in the free municipal parking lot about 3/4 of a mile away.
Stayed 2 nights in Oct 2023
Response from AHI on 10 Oct 2023
Hi Markus,Thrilled that we were able to offer you a convenient home base in Portsmouth and that you loved having the opportunity to enjoy our amenities. We trust that our daily selection of snacks and refreshments was perfect for staying fueled throughout the day and we welcome you to join us again anytime.Come back soon!

10/10 Excellent

Brandi, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk everywhere. Staff was so friendly and helpful!
Stayed 2 nights in Oct 2023
Response from AHI on 10 Oct 2023
Hi Brandi,We trust that you enjoyed the convenience of being just footsteps away from so many popular local attractions and we invite you to settle in again anytime.Come back soon!

10/10 Excellent

Hristijan

Stayed 3 nights in Sep 2023
Response from AHI on 24 Oct 2023
Hi Hristijan,Your 5-star review means the world to us and we invite you to join us again anytime.Warm regards!

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from AHI on 29 Sept 2023
Hi Stefanie,Your high rating has left us beaming with pride.Hoping to see you again soon!

8/10 Good

Calissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right in portsmouth, very walkable to downtown, and easy parking
Stayed 2 nights in Sep 2023
Response from AHI on 27 Sept 2023
Hi Calissa,Staying in the heart of Portsmouth has its perks and we are delighted that you enjoyed the experience. Thanks for sharing your thoughts. Come back soon!

8/10 Good

Sondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On my bucket list i want to stay at as much lark hotels because of my first exp at the Merchant in Salem, Ma and explore different areas! I love the decor and the king size room with great views and space- the biggest room in the hotel. The Ale House Inn was perfect for walking, shopping and night entertainment! The bed was extremely comfortable after a day of exploring and one night we ordered Urber eats for dinner:) loved this place!
Stayed 2 nights in Sep 2023
Response from AHI on 23 Sept 2023
Hi Sondra,What a joy it is to welcome guests time and again to our properties for a true Lark experience and we are thrilled that you once again enjoyed the visit. We can't wait to welcome you back and look forward to seeing you again in the months ahead.Until then!

6/10 Okay

David, Warner

Stayed 2 nights in Sep 2023
Response from AHI on 4 Oct 2023
Hi David,Thank you for your feedback! We appreciate your input and hope to host you again soon.Until next time!

8/10 Good

Tarick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from AHI on 13 Sept 2023
Hi Tarick,Thanks for sharing this review and we hope to see you again soon.Hurry back!

6/10 Okay

Ronald

Liked: Cleanliness
Disliked: Staff & service
Over priced
Over priced
Stayed 1 night in Aug 2023
Response from AHI on 4 Sept 2023
Hi Ronald,We enjoyed hosting you and invite you back during our shoulder season for the same great local convenience and added value that you are sure to love. Warm regards!

10/10 Excellent

LISA

Stayed 2 nights in Aug 2023
Response from AHI on 31 Aug 2023
Hi Lisa,We appreciate your high rating and invite you to make yourself at home again anytime.All the best!

10/10 Excellent

Marjon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful. Great food recommendations. I was traveling alone and felt safe and sound always.
Stayed 2 nights in Aug 2023
Response from AHI on 29 Aug 2023
Hi Marjon,Happy to read that you enjoyed the visit and felt safe and at home during the stay. We miss you already. Hurry back!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James was great at the front desk. Very clean, adorable place. Close to downtown and close to jump on the highway.
Stayed 3 nights in Aug 2023
Response from AHI on 25 Aug 2023
Hi Lori,Thank you for highlighting how impressed you were with James' exceptional service and the convenience of our location. We miss you already,Hurry back!

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent. The accommodations were excellent. The town was excellent. A little light on the amenities compared to others but really were not needed. Hot coffee? b
Stayed 2 nights in Aug 2023
Response from AHI on 11 Aug 2023
Hi Brian,Our team takes pride in the service provided to guests and we are stoked to read that you were impressed during the stay. This means the world to us and we welcome you to settle in again anytime.Hurry back!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Pretty nice overall - great location in walking distance to everything, very good service (I arrived before staff left the premises at 5:00), and an interesting building with character. The room was pretty small, with centralized AC that you would have to override by turning up the thermostat if it gets too cold. I also didn't love the room key app, though I only had to use it once because I was offered a traditional key card when I left my room to place the parking permit in my car.
Stayed 1 night in Aug 2023
Response from AHI on 11 Aug 2023
Hi Jeffrey,Thanks for sharing your thoughts on the visit. Your perspective has given the team a few points to consider and we can't wait to WOW you when you return. Until then!

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
The location was very good and the room was clean, but small. Towels and soaps were good quality. Unfortunately, could not control the air conditioning and had to put on the heat at night and wear a hat because it was blowing so strongly and made the room cold and uncomfortable. There was no maid service and I had to take out my own trash and get fresh towels. There are also approximately 20 outside steps that you have to climb to get to the main level of the inn. We had a view of the roof air conditioning units and heard them running all night. Also paid $30 per night for parking. Disappointed and not what I expected.
Stayed 3 nights in Jul 2023
Response from AHI on 9 Aug 2023
Hi Joseph,Greetings from Portsmouth and thank you for sharing this review. We apologize for the inconvenience you experienced with the air conditioning and heating system. Rest assured, we will address this matter promptly to ensure a more comfortable stay for our guests in the future and we hope to WOW you the next time you are in town.Until then!

6/10 Okay

Kim, Jacksonville

Travelled with family
The way the tiny room and bathroom were decorated gave no indication the history of the building. We could only see a roof and air conditioners from our window. The elevator only worked half the time we were there, and the steep stairs were difficult to navigate.
Stayed 2 nights in Jul 2023
Response from AHI on 9 Aug 2023
Hi Kim,We are delighted that you also hold such a high regard for the rich history of our hotel and understand if perhaps our reimagined designs were not quite what you were expecting. Thank you for sharing this feedback and we invite you to join us again for a more cherished experience one day soon.All the best!

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a great location in Portsmouth, this is it! Clean, safe and friendly staff people. No other hotel services but we were not looking for a place with these amenities since the Portsmouth scene is the main attraction.
Stayed 2 nights in Aug 2023
Response from AHI on 7 Aug 2023
Hi Stacey,Thank you for sharing this kind recommendation of our property with fellow travelers and we hope that you have already planned your return to Portsmouth. All the best!

10/10 Excellent

Nina

Stayed 2 nights in Jul 2023
Response from AHI on 29 Jul 2023
Hi Nina,The feeling of love is mutual.Until next time!

6/10 Okay

Mary

Travelled with partner
Disliked: Staff & service
This could be a nice place. The rugs were worn and dirty. The bathroom needs upgrading. Potential but needs work.
Stayed 2 nights in Jul 2023
Response from AHI on 26 Jul 2023
Hi Mary,Thanks for sharing details on how we might make your next visit even better and we look forward to WOWing you when you return. All the best!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was such a cool place. The location was absolutely perfect. So accessible to all that Portsmouth has to offer. Their is parking across the street and you can leave your car for the rest of your trip because you can walk everywhere. The hotel staff was extremely friendly and gave us some great places to try. The hotel has a great coffee bar with regular, cold brew and water on tap. They had a basket with a variety of snacks for the taking too. We will definitely choose to stay there again on a return trip to beautiful Portsmouth!
Stayed 2 nights in Jul 2023
Response from AHI on 18 Jul 2023
Hi Peter,Stoked that you loved having the opportunity to stay in the heart of the city and we trust that you enjoyed being just footsteps away from sites like Harbor Walk Park. Happy to read that you loved the assortment of snacks available to keep you fueled throughout the day and we invite you to make yourself at home again anytime.Come back soon!

10/10 Excellent

Wendy

Stayed 3 nights in Jul 2023
Response from AHI on 7 Aug 2023
Hi Wendy,We loved hosting you and are thrilled you had such a wonderful time. Come back soon!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from AHI on 15 Jul 2023
Hi Terry,We were overjoyed to have you with us at Ale House and look forward to your return! We’ll see you soon!

10/10 Excellent

Amber, Ocean Bluff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and convenient!
Stayed 2 nights in Jul 2023
Response from AHI on 15 Jul 2023
Hello Amber,We were happy be a part of what seemed to have been a convenient, comfortable stay! Thanks for stopping by and please… Join us again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023