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Reviews of Residence Inn by Marriott Portsmouth

3 out of 5
Residence Inn by Marriott Portsmouth
1 International Dr, Portsmouth, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 226 reviews" "
Rating 8 - Good. 59 out of 226 reviews" "
Rating 6 - Okay. 16 out of 226 reviews" "
Rating 4 - Poor. 8 out of 226 reviews" "
Rating 2 - Terrible. 4 out of 226 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nicola

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff. Room was clean, and their pet policy is reasonable.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel greeted us with a smile. They were dressed professionally and we’re very kind. The rooms were clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

BRIDGETE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Personable staff. Hotel in great condition.
Stayed 1 night in Feb 2024

6/10 Okay

Eitel

Location
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marlsemail

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Only thing was the dishwasher wasn't working but otherwise great property
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Nov 2023

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very quiet, the furniture very comfortable, especially the chairs, & bed. Enjoyed the seating area with fireplace. All very nice!! It's been an enjoyable stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Stayed 5 nights in Oct 2023

10/10 Excellent

Leila

Travelled with group
Stayed 2 nights in Oct 2023

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2023

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Judi

Travelled with partner
Liked: Cleanliness, staff & service
Lot's of trees and privacy. We needed some food and the stores were 5 mins away. Easy access..
Stayed 1 night in Jun 2023

10/10 Excellent

Mike

Stayed 1 night in May 2023

8/10 Good

ALICIA

Liked: Cleanliness, property conditions & facilities, room comfort
Surprise Pet Fee at Check In
I was surprised at check in to be assessed with a *surprise* $120 pet fee. This just about doubled the cost of the room. I was VERY disappointed.
Stayed 1 night in May 2023

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nicer than expected
Stayed 1 night in Apr 2023

10/10 Excellent

Patrick

Stayed 1 night in Mar 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Carpet in the room needs to be replaced. Evrrything else was great!
Stayed 2 nights in Mar 2023

8/10 Good

Aitemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanes
Stayed 1 night in Feb 2023

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Alcian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay. Room was clean and had enough space. My only pet peeve was the breakfast selections. It was not the best. Waffles premade and very hard. No bacon everything seems like they been sitting there for a while No real fruit or vegetables choices. But other than that not bad stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
The front desk lady, I did not get her name, was phenomenal. My back went out and she walked me to my car and was very kind and helpful my entire stay. It was a pleasant stay, would definitely stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to many attractions/shopping

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times for work. I love it. Little kitchens, windows that open with trees outside, lovely staff, small gym and pool. Not fancy hotel - but the recent upgrade very good. Cab ride to downtown it’s out of town. No restaurant but Paddy’s next door is just fine.

10/10 Excellent

Eli, Hanover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way!
Stayed 1 night in Jul 2022

10/10 Excellent

Delaney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman working at the front desk Sunday evening was by far the nicest customer service representative I’ve ever met. Great face to represent the company!
Stayed 1 night in Jun 2022

8/10 Good

leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room shower drained into the bed room. poor pitchon the floor
Stayed 1 night in Jun 2022

10/10 Excellent

Helayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought the breakfast could've been better
Stayed 1 night in May 2022

10/10 Excellent

JON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Stephanie, Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay exceeded expectations by far. The room (a 2br suite) was spacious and well stocked. The breakfast was delicious and the location of the hotel was perfect. But what really knocked this place out of the park was the staff. Every single person we encountered, from the breakfast to housekeeping to the front desk…all were so friendly, happy and helpful. I wish we got everyone’s name so we could name them here but Kelly at the front desk was our first contact at the hotel and she was amazing. Highly recommend this hotel and looking forward to coming back again.
Stayed 2 nights in Mar 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay in Portsmouth
I was pleased with my room at the Residence Inn in Portsmouth, NH. It was clean and just the right size. It was also quiet which I greatly appreciate.
Stayed 6 nights in Mar 2022

10/10 Excellent

Raun Kahlil, Sheffield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week with my wife. We absolutely loved it!! We really enjoyed staying in the one-bedroom apartment. Kitchen had a stove, full fridge and freezer, garbage disposal in sink, and dishwasher. We shopped at Whole Foods and cooked all of our meals in the room. It was awesome. Also, conveniently located, and the staff members we wonderful and accommodating.
Stayed 6 nights in Feb 2022

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Inviting & very helpful. We got an upgrade ( without asking) and the room was amazing. Excellent room facilities and Excellent cleanliness Will definitely return and highly recommend.
Stayed 1 night in Feb 2022

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent facility. Nothing around. The staff is very helpful.Over all everything is goog
Stayed 1 night in Jan 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room set up. Very clean. Breakfast and breakfast staff were very nice. Breakfast dining area was nice. Morning check out receptionist was very nice. Only negative was check in with the late evening hotel receptionist. Very convenient to my workplace, and would definitely stay again.
Stayed 1 night in Jan 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Dec 2021

10/10 Excellent

Lindsay, Hampden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location to go shopping in both Portsmouth and Kittery. Everything is so close.
Stayed 2 nights in Nov 2021

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021